Nationwide × Pet-Friendly StaysHighly rated for dining at Hotel·Ryokan - 49Page Number

We stayed with our 3-year-old child. Since we were in the LOCA THE CLASS Room, there was a sauna in the basement and a large bath that could fit about 4–5 people. Including the post-bath relaxation area, it was very spacious and thoughtfully designed. It was great that even with a child, we could bathe comfortably. There was also a refrigerator in the changing room, stocked with plenty of bottled water. It was very helpful to be able to drink cold water immediately after bathing or using the sauna without having to go up to the living room on the first floor. We didn’t use them, but there were also powdered drinks provided for before and after the sauna. The living room was spacious as well, and there were two bedrooms. The Japanese-style Room had a tatami area that became almost full once two futons were laid out, which made it feel safe and comfortable for our child at bedtime. On the other hand, there was one disappointing incident during our stay. Early in the morning, the fire alarm suddenly went off with a loud siren throughout the Accommodation. We were later told it was due to an accidental operation in another Room, but it took about an hour for security staff to check and reset everything. During that time, the alarm kept sounding continuously, so we evacuated with our child to a relatively quiet terrace. Afterward, an operator contacted us to confirm what had happened and asked whether we would still be able to make checkout on time. Since it overlapped with breakfast and getting ready in the morning, we explained it would be difficult and they extended our checkout by about 30 minutes. We appreciate their consideration; however, we had hoped to spend a relaxing morning (including enjoying another bath), so that part was unfortunate. I also saw other Reviews on different sites mentioning issues related to fire alarms. As it seems many guests come from overseas as well, I would appreciate it if you could consider measures to prevent recurrence—such as providing clearer instructions at check-in on how to handle fire alarms. Overall, both the Facility and Room itself were extremely comfortable—this is a wonderful Accommodation that is easy for families to enjoy.

Thank you very much for your flexible support. All of the staff were friendly, kind, and attentive, and we had a very comfortable stay. We were able to rent a yukata for our dog—something she rarely gets to wear—and took some adorable photos. Both dinner and breakfast offered a wide variety of dishes, and everything was delicious. Because our stay was on a tight schedule, we couldn’t go fishing this time, but our dog happily ran around in the spacious dog run, and we were very satisfied with our stay at this Accommodation. When we visit Nanyo or Shirataka again, we would definitely like to stay here again.

When I opened the curtains, the ocean was right there! The ever-changing views of the sea and sky from afternoon into night were amazing. I’d love to stay again.

Three women stayed here. The hostess was very friendly, offered helpful advice on various things, and took great care of us. The catered breakfast bento was also delicious. Because it faces a main road, we were worried about noise, but it wasn’t too bothersome. However, it may not be suitable for those seeking complete quiet at the Accommodation. The interior and Facilities were well maintained, and we had a comfortable stay.

I used this place for my grandmother's birthday. I had been in contact with the front desk staff in advance for arranging a cake and surprise, and they were very helpful. Also, I was looking for a clean and stylish villa where I could stay with my dog, and in conclusion, choosing Jade was really the right decision! The interior was so clean that it was hard to believe it was a pet-friendly villa, and everything we needed, such as a cage, bowls, and sheets, was provided. The living room was very spacious, and it was an extraordinary experience where I could gather with my family after a long time and have fun. When it was time for the BBQ, the staff started the fire for us, and we could start right away. The freshly cooked white rice was also delicious. We ran out of charcoal halfway through, but the staff quickly came to help, and their prompt response was excellent. It's rare to find a villa with such high-quality buildings and solid service where pets are allowed, so I will definitely be returning! Thank you to all the staff.

The building felt old, but the interior was clean and well maintained. We were happy with the spacious ocean-view Room. Also, what we didn’t expect were the services our kids loved: snacks, a movie at night with popcorn, the rooftop along with coffee and tea, and a table tennis table. On the downside, the bath was too hot, the futon in the Room felt too warm, and the food portions were slightly small. However, overall the service was good, and we felt it offered great value for the Golden Week price.

The Room was clean, the amenities were well stocked, and they even provided treats for our dog. The thoughtful attention to detail made this Hotel the perfect base for exploring Arashiyama. In the evening, we enjoyed walking to Togetsukyo Bridge, and there is also a convenience s

We went on a family trip with elementary school children in grades 1 and 4. We enjoyed playing basketball or table tennis casually in the gymnasium, jumping on trampolines, and relaxing by reading comics when tired. The paid private family bath with artificial Onsen exceeded our expectations and was very enjoyable. Meals, both breakfast and dinner, were simple to prepare yet satisfying. Overall, both kids and adults had a great time, making this accommodation one we would definitely revisit. Next time, we plan to visit in summer to enjoy the pool!

We used the BBQ grill and a guest room. It was our first time having a barbecue with friends. We knew charcoal was sold here when we made the Reservation, but we didn’t know how many kilograms it came in, so we brought our own 3 kg bag from a home improvement store. (That was enough for us.) We also brought a grill grate, but we didn’t know the size of the BBQ grill, so in the end we bought fire starters and an additional grate at the shop. (The grate in the photo was purchased at the shop.) The bath area has one sauna and one hot tub, and the washing area is spacious and easy to use. It’s a Facility we’d like to use again if we have another chance.

We stayed in March and November. The property has an interesting layout with the living room on the first floor and bedrooms on the second floor. The wooden deck is a relaxing spot, often visited by many cats. We thoroughly enjoyed the delicious shabu-shabu dinner. We look forward to staying here again if we have the chance!

As mentioned in other Reviews, the building undeniably feels old. However, I think it’s a very good Hotel that leaves a positive impression, with clear efforts to improve seen throughout. *There were free tea dispensers and water dispensers (as of March 2026).* *It was a weekday stay, and the Wi‑Fi speed was around 240 Mbps.* The meals are delicious, and the portions feel generous. *It might feel a bit insufficient for teenagers going through puberty...* *They were able to accommodate allergies as well—please inquire in advance.* I stayed during ski/snowboard season, and I think the cost performance is good. Above all! The staff are very kind. I would like to stay again.

Food Customer service Excellent responsiveness Everything was good. I’d like to stay again.

The staff were very kind, the meals were delicious, and I was able to enjoy a relaxing stay for one night. Thank you very much. I would like to visit more places in Nasu, so I plan to come again in autumn. Looking forward to staying with you again at that time!

Miho Shrine and Aoishi Tatami Street are very close by, making it easy to explore the area on foot. After breakfast, we were able to walk to Miho Shrine to pay our respects, and it was a very meaningful time. We stayed as a family of five, and the Room was spacious and comfortable. Thank you very much.

It was a very beautiful place! We stayed in Villa 2, but we couldn’t figure out where it was even with the map… When we went to reception, a very kind woman helped us and showed us the way. We were looking forward to the private Onsen, but we were told that since the villa has its own bath, we couldn’t use the Onsen… We were very disappointed. I’m giving it 4 stars in hopes that they will clearly state that the entrance and parking lot are further inside so anyone can find them easily. The room was of course clean, and we were able to relax and enjoy our time. I’d like to stay again if I have the chance. Next time, I’d love to take a walk down to the sea too!

This was my first time staying at a whole-house Hotel, and the staff were very kind—the services were excellent. I was also very satisfied with the handwritten letter and the spacious Room.\nHowever, while I was in the bathroom, a foreigner repeatedly tried to force open the front door (security), rattling it over and over. It was frightening to have someone loitering around the entrance, and their behavior was so scary that I had to go through the trouble of chasing them away.\nIt seems they had mistaken the location, but I couldn’t even use the bathroom in peace. At check-in, I would like Hotel staff to always accompany guests and guide them to the house.

We stayed with our family of three and one Chihuahua. The facility was very clean, and the room's kitchen was well-equipped with everything we needed, which was impressive. The public bath and open-air Onsen were small but very clean with great water quality. We were able to relax and enjoy the Onsen peacefully. We were extremely satisfied with the facility, and even our daughter said she wants to visit again. If I may suggest, it would be helpful to have more information about dog-friendly shops or facilities around the hotel or in the Yamanaka Onsen area. It was hard to find such information online for this area... But overall, we had a wonderful time! We definitely want to stay again. Thank you so much!

This was my second stay. The staff at the facility were just as kind and attentive as last time, making my stay very comfortable. The food was delicious, and the Onsen was excellent.

The Facility was clean, and the view was great. Unfortunately, since it was the day before a typhoon, we couldn’t see the starry sky. The BBQ meat was delicious. However, I would have preferred chicken thigh instead of drumettes—just my personal opinion. The shrimp were also plump and tasty.

The Onsen was excellent. The outdoor bath was a bit lukewarm, but it’s a great Onsen. It’s important not to apply too much mud—it won’t come off even after washing. After drying off, the towel still had mud on it. Still, you can tell the Onsen minerals soak into your body even after you get out. We had dinner in the dining area. The shabu-shabu didn’t really need to be eaten with egg. Overall, the pork fat was delicious. We ordered shochu, but “Sakura Sakura” was only available by the bottle. Drank too much... Breakfast was a mix of small dishes served in a basket and a buffet. You can eat well and feel satisfied. As for the Room, honestly it was disappointing. The main building is old, and the tatami mats sink when you step on them. If you’re only there to sleep it might not bother you, but since everything else is so good, it felt like a shame.