Nationwide × Accommodation With All-You-Can-Eat PizzaHighly rated for customer service and hospitality at Hotel·Ryokan

We stayed here to celebrate my husband’s birthday, and it turned into a truly wonderful stay. We don’t drink alcohol, and when we mentioned that, they kindly replaced the drinks in the Room refrigerator with non-alcoholic options. We really appreciated such thoughtful attention. At dinner, they also gave my husband a single rose as a birthday gift. We were deeply moved by this unexpected and lovely gesture, and it became a great birthday memory. From the open-air bath in our Room, we could look out over the lake—the view was absolutely stunning. Soaking in the open-air bath while enjoying the expansive scenery was incredibly relaxing, and being able to enjoy the Onsen at our own pace whenever we liked felt like a real luxury. Dinner was delicious as well—especially the pizza! It was so good that we ended up having two. If I had to mention one small concern, since it’s surrounded by nature there were quite a few insects. When we tried to use the open-air bath at night, many bugs (like stink bugs) had gathered there, so unfortunately we gave up bathing at that time. That said, I think that’s simply part of staying in such a natural setting. More than anything else, what stayed with us were the view from our Room, the Onsen, the food, and the staff’s warm hospitality. We were able to celebrate my husband’s birthday in a wonderful way and made lasting memories. Thank you very much.

From sweets and tea in the lounge to beer and wine at the restaurant, we enjoyed delicious offerings throughout the day. Everything was excellent, from the salads and sushi to the special menu item of scallop sashimi. Even though we were full, we also enjoyed the evening live performance. We would love to visit again.

A clean Room and a spacious large public bath. The breakfast was delicious and enjoyable as well. I only regret that I arrived early, so I could have relaxed more.

I stayed over the weekend. Check-in took a little time due to assisting other guests, but the staff handled everything courteously. Thanks to this site’s perk, my room was upgraded, and I was able to relax in a spacious setting. Even though it was a weekend stay, the hotel was quiet overall, and I truly enjoyed a peaceful hotel experience. I would definitely like to stay again.

I was worried the building looked old and whether everything would be okay, but there were no issues at all. While it does show its age, both the Room and the large public bath were kept very clean and well maintained, so I was able to use them comfortably. The staff’s attentiveness was just right, and I was very satisfied. I shouldn’t have underestimated Nikko.

This stay was even better than before—the complimentary drink corner was more well-stocked, the available hours had increased, and an all-you-can-drink draft beer option had been added, which was great. Also, there is now a take-away coffee station after breakfast, which was a nice touch. However, the cup was quite hot to carry, so I would appreciate it if something could be provided to prevent the outside from getting too hot.\nI will stay again.\nThe woman who checked me in was also very pleasant and thanked me for staying with you several times.

This Hotel made our stay in Shiretoko even more special. This time, we were kindly upgraded to a better Room, and we were truly moved by the unexpected thoughtfulness. The guest Room was spacious and comfortable, with a calm atmosphere that let us fully enjoy our time away. What left the strongest impression was the large public bath. It was roomy and very clean, and soaking at a relaxed pace was the perfect way to ease away the day’s fatigue. All of the staff were consistently kind, attentive, and professional while maintaining just the right sense of distance, which allowed us to feel at ease throughout our stay. The entire Accommodation had a serene ambiance, and we felt it enriched our time in Shiretoko even more. This is a Hotel we would definitely like to return to when we visit Shiretoko again. Thank you very much for a wonderful stay.

This was my second stay for a live show at Budokan. The Hotel is close to the station, within walking distance of Budokan, and there are convenience stores both inside the Hotel and right in front, which is very convenient. Last time, there was no numbered ticket system before check-in, so I was relaxing on the sofa without thinking much of it, but I noticed others holding what looked like paper. When I asked, I learned that numbered tickets were being distributed. I think it’s a good system, but it was a bit disappointing to realize that if I hadn’t noticed, I might have ended up waiting for a long time. Other than that, there were no issues at all, and the staff were efficient and made my stay very comfortable. I would definitely like to stay again next time. Thank you very much.

The service, rooms, and meals—everything about this Hotel was wonderful. The lounge was even more comfortable than expected, and I would love to stay again. All the food was delicious, but the only disappointment was the okonomiyaki. There was also a great variety of drinks, including plenty of alcoholic options. I couldn’t make it during afternoon tea due to other plans, so I’d definitely like to try it next time.

We were very satisfied with the wide variety of sweets in the lounge, and the meals were also very delicious. All three of us agreed we would like to come again. The bath was relaxing as well. We will definitely return—thank you very much.

We stayed as a family of three with our 5th-grade daughter. The Room was clean and comfortable, and we had a very relaxing stay. Both dinner and breakfast buffets were delicious, and we ate so much our stomachs hurt. If I had to ask for one thing, I would have loved a bit more variety of local specialties at breakfast, but there was more than enough food overall, so we were very satisfied. We were a little worried about the midsummer heat and the rural scenery, but we trusted everyone’s Reviews and are glad we chose this place. We enjoyed it together with visits to the Honda Collection Hall and Mobility Park, making it a fulfilling trip that felt different from usual—and we truly got to enjoy Motegi. We even saw shooting stars when looking up at the night sky, and were able to fully experience both nature and mobility. If we have another chance, we’d love to come back next time just to take our time stargazing.

As last year, my husband and I stayed again this year. The cleanliness of the facilities, the thoughtful care from the staff, and above all the meals were outstanding! There was a wide variety, and both the quality and taste were excellent—I even found myself wishing I were younger so I could eat more. However, there is one disappointing point. We would love to visit next time as a family of three with our daughter, but when we looked into it, we couldn’t find an affordable room for three guests. As parents, we really want her to enjoy that delicious food and wonderful experience too—please consider offering reasonably priced options for three people.

The room was spotless, the service was outstanding, the bath was very relaxing, and the breakfast was excellent—I was extremely satisfied. I was worried it might be far from JR Nagasaki Station, but it turned out to be an easy walk. There is a bus stop right in front of the hotel for buses from the airport, which was very convenient. If I had to mention one small request, I would have liked a dimming function on the bedside lamp. Thank you very much for your hospitality. I will definitely stay here again when I visit Nagasaki.

We stayed the night before a memorial service in Kamakura. The Hotel is conveniently located near the station, and we also enjoyed exploring around Ofuna Station. The Hotel was clean, the staff greeted us warmly, and they kindly assisted us with the check-in and check-out machines. The amenity bar offered a wide variety of bath salts, which was fun to choose from, and there were many thoughtful touches throughout. Breakfast was delicious as well. We were just talking as a family about staying at Mets again the next time we come for a memorial service.

This was my third stay, the first in several years. I was truly impressed by the staff’s warm smiles, thoughtful and professional attention to detail, and outstanding hospitality that feels personal to each guest. Thanks to them, I enjoyed a comfortable 3-night, 4-day stay. All of the meals were delicious—the Japanese and Western breakfast options, sea bream chazuke, and the shabu-shabu dinner course. The portions were just right as well. I especially appreciated being able to enjoy everything in my Room. The drink service in the lounge and other touches were also very well considered. The Room was cleaned thoroughly down to every detail, making my stay very pleasant. I’d love to visit again before the new outlet opens next year (while Reservations are still available). Thank you very much for everything.

This time, I stayed here with my elderly parents. It was our second stay in six months, and although we weren’t blessed with good weather this time, we thoroughly enjoyed everything—the meals, the lounge, and the entertainment. My parents were very satisfied with everything, including the atmosphere, and were truly delighted with this trip. We would love to return again in the future.

This is a top-tier resort hotel that makes the most of its stunning lakeside location on Lake Biwa. I chose the plan with lounge access (breakfast service), and it was absolutely the right choice. This stay was for work, but if I have the chance, I’d like to choose the same plan again next time with my wife. During my stay, we were blessed with great weather and I was able to enjoy a beautiful sunrise over the lake. It even made me wonder if Oda Nobunaga once looked out on the same view from Azuchi Castle.

The Room was spacious, clean, and well maintained, making our stay very comfortable. The location was convenient, and there were many dining options nearby, so we were very satisfied. By the way, Ichimonji Hakodate Ramen was delicious.

I chose this Accommodation because I was looking for one with an open-air bath in the Room. Before check-in, I was able to use three baths; the red hot spring was wonderful, and the views were amazing. After dinner, I used the open-air bath in my Room, and in the morning I bathed on the 6th floor and even got to see the sunrise—it was fantastic. The Room was spacious, clean, stylish yet relaxing. It was a lovely Accommodation that I’d definitely like to visit again.

We stayed here to celebrate a birthday trip. They delivered an externally ordered cake from their partner Kazeka to our Room exactly as requested, and everything—the Room, the open-air bath, the meals, and the hospitality of the staff—was truly wonderful. It was a very satisfying stay, and we would love to visit again if we have the chance. Thank you very much.