Nationwide × Nature Experience AccommodationHighly rated facilities at Hotel·Ryokan - 14Page Number

No matter when you stay, the thorough cleaning makes it a comfortable place to spend time. The kitchen is fully equipped, so you won’t have any trouble, and BBQ tools are also provided. When we met the staff at the gate at checkout, they kindly saw us off, and we felt great until the very end—we’d love to stay again!

This was our first visit for a birthday anniversary trip. Everything was outstanding. There are only 13 Rooms, and each is a separate, unique detached villa. The interior is thoughtfully designed down to every detail, spacious and comfortable, and the garden is beautifully maintained, making it a very relaxing stay. As Onsen lovers, we barely had time to rest—we fully enjoyed all seven private baths as well as the bath in our Room. There is no large public bath, but there are six private Onsen baths that you can use freely at any time. The water is free-flowing and feels wonderful. The meals were also beautifully presented with great attention to appearance as well as ingredients—decorated with orchids, stunning to look at, and very generous in portion size. From wagyu beef to lobster and shark fin, it was an incredibly luxurious and delicious dining experience. I recommend arriving with a big appetite. The staff’s hospitality and service were excellent too. We were truly glad we chose this place for our anniversary trip—it’s an Accommodation worth visiting even if you have to fly there. I’d love to come back in another season, and I’m also curious about other Rooms, so I’m sure we’ll return. If you’re unsure where to stay, I highly recommend this place.

As with last year, everything was outstanding—from the staff’s hospitality and the meals to the baths and all Facilities. It also coincided with the fireworks festival, which made for a truly happy time.

The Room, the cuisine, and the garden were all wonderful, and we had an amazing time. The staff member in charge of our Room explained everything clearly and provided attentive, excellent service. Her lovely smile was truly comforting—thank you very much. We would definitely like to stay again.

This is a wonderful Hotel. IHG members can check out at 2:00 PM, so you can work up a sweat in the large public bath during a quieter time before heading home. Breakfast is delicious, and after you order an egg dish it is brought to your table, so you don’t have to wait for several minutes in front of the live kitchen—an appreciated touch. The “Bircher muesli” on the menu is especially recommended. Finally, the location is excellent: taking advantage of its convenient setting, you can drive about 10 minutes early in the morning to Ogizawa Station and reach Kurobe Dam from there—only about 30 minutes to this spectacular dam in the sky.

Our family of three stayed here. The guest room with an open-air bath had an amazing view of the trees through the window. The meals were delicious, and we loved the post-bath ice pops, late-night inari sushi, morning coffee service, board games, and the excellent loan services such as a rotating hair dryer and a NanoCare hair dryer. It was relaxing and quiet, and we were able to unwind from everyday fatigue. The Onsen water was also wonderful. Highly recommended Accommodation.

Thank you for your thoughtful emails even before our stay. On the day, our flight was suddenly canceled and we had to take the ferry, but you quickly adjusted the rental car arrangements. The food was cooked right in front of us, and both the taste and portions were excellent; the drinks were delicious too. The hot spring water quality was great, and we were able to truly relax in both body and mind. Everything was perfect!

We have a large public bath, and also many private baths. The private baths do not require a Reservation—use them anytime if available! You can check availability via QR code, which is very convenient. The semi-open-air baths are especially exciting. Baby amenities are also provided, so families with children can use them with peace of mind.

My husband grew up in a ranch in Hokkaido, while I was raised in the city. Drawn to this thatched-roof Accommodation, we stayed here for the first time. From the view at the entrance, we were amazed by the extraordinary, nostalgic buildings and the rice fields spreading out in front of them! We both fell completely in love with it. The Onsen is also wonderful—the free-flowing natural spring water is slightly lukewarm, perfect for a long soak. It leaves your skin feeling soft and moisturized. What’s especially impressive about this Accommodation is the many furnishings and antiques placed throughout, delighting the eyes everywhere you look! It feels like visiting an art museum. Truly amazing! My husband can be quite particular, but he absolutely loved it and says he definitely wants to come again in autumn. Getting to the annex using the cart and monorail was also fun and brought back childhood memories. Thank you so much for such a wonderful place.

I stopped by and stayed here on my way back to my hometown. Since I’d heard it was attached to a day-use Onsen Facility, I didn’t expect much—but I couldn’t have been more wrong. From the building’s appearance to every detail of the indoor Facilities, everything was impeccably maintained and welcoming. Above all, I was amazed by the staff’s hospitality. They anticipated guests’ needs before being asked—truly top-tier service. The Onsen uses water from the well-known Nakatsugawa Onsen source, and it felt wonderfully silky on the skin. The meal was a creative kaiseki course featuring plenty of Gifu ingredients, with outstanding taste, quality, portion size, and presentation. The room was beautifully kept, and I had a completely comfortable stay with no inconveniences at all. This is an exceptional Onsen Accommodation that I’ll definitely return to.

This is a well-established, reliable Hotel in Amami. There is an Onsen on the top floor, and soaking in the open-air bath while taking in a panoramic view of Naze Port washes away your fatigue. From your Room, the ocean is right in front of you. The sea below has coral reefs, and tropical fish—even Nemo and friends—swim by. The staff are kind and always make you feel comfortable, so it feels like coming home. Whenever I visit Amami, I spend one night here and have dinner at Yani. Resting while looking out over Amami’s sea from your Room feels wonderful, and in the morning you can relax over breakfast with views of the garden and ocean—this is a Hotel that leaves you feeling refreshed.

From the warm welcome to the courteous service and attitude of all staff, this Accommodation was excellent. The building was also well cleaned and very comfortable to stay in. Unfortunately, we were not blessed with good weather and could not see a sky full of stars, so I would like to visit again someday. I rated the bath 4 stars because the outdoor mixed-gender bath was too lukewarm, so I deducted one point.

This was my first stay since the renovation. Both the Room and the bath were wonderful, and I was able to relax in peace. At dinner, the buffet had plenty of fish and everything was delicious. What impressed me most was that it was OK to take desserts back to the Room. I’ve been to many buffets, but this was a first for me. I didn’t use it because I was already full, though.

The building isn’t new, but it was clearly well maintained and very clean! It was a pet-friendly Room, but there was no noticeable odor at all. We were very satisfied with the Room!! The pool is available from 9:00 to 17:00, but since check-out is at 10:00, using the pool in the morning feels a bit rushed. I thought it would be nicer if check-out were at 11:00 so we could relax more. Next time, I’d like to come back for a Multiple Night Stay and take it easy!

We stayed with two adults and one baby to celebrate my husband’s birthday. I gave birth about a year ago, so this was our first trip in quite a while as a couple—and our baby’s very first trip. We weren’t focused on sightseeing; we wanted to enjoy the Accommodation itself. We looked for a private open-air bath in the Room, in-room breakfast and dinner, and a baby-friendly place, compared options through Reviews, and chose Bettei KURO. We traveled by train and used the Shuttle Service from Futo Station. The Room was spacious and lovely, with the warmth of wood. We were happy to find cute baby toys and bedding neatly set up in the Room. Having wipes and a bottle-washing set also helped us pack lighter. Even if our baby cried, we didn’t have to worry about other guests, so our whole family could truly relax. The Onsen wasn’t too hot, so we could bathe together with our baby. (They manage the temperature, and said it can be adjusted if you ask the front desk.) Both dinner and breakfast were luxurious and delicious. We hadn’t mentioned in advance that we wanted non-alcoholic drinks for both of us, so my husband’s aperitif came with alcohol at first—but when we told them on the spot, they changed it immediately. We didn’t request an extra cake because we thought we’d be full, but there was a “Happy Birthday” message on the dessert plate. They said they prepared it based on the purpose noted at Reservation (birthday). We felt many thoughtful touches like this throughout our stay, which made us feel it’s a wonderful Accommodation. It was also a great memory being able to see the ocean and stars so clearly. We’re really glad we chose this place for our long-awaited trip.

The kids’ meals and amenities were excellent, and the Facility environment was wonderful for keeping children entertained. The kids’ room is open 24 hours, so even children who wake up early and are full of energy could enjoy themselves to the fullest. When our older grandchild fell ill on the second day, you were a tremendous help—preparing gentle-on-the-stomach meals and promptly taking care of the bedding. The adults who enjoy drinks also thoroughly enjoyed the all-inclusive plan. We would love to visit again. Just one request: we would feel safer if an additional lock for access to the open-air bath and footbath area could be installed higher up as well. Our 4-year-old can unlock doors on their own, and we felt anxious about them accidentally stepping out onto the terrace and potentially falling into the river. Thank you for considering this.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

Although we were concerned about traveling during the Obon season and with unstable weather, we arrived safely with no issues on the roads. The welcome was attentive as always, and the familiar atmosphere made us feel at ease. The Room was clean, and the open-air bath was at a comfortable temperature, allowing us to relax. The meals featured many locally sourced ingredients, were perfectly portioned, and truly delicious. We had another wonderful stay and will visit again.

I was surprised at how silky-smooth the Onsen water felt. The Maezawa beef shabu-shabu for dinner was also exquisite—so good it truly moved me. There is no elevator, only stairs, but since the entrance is on the second floor and the building has three floors in total, it didn’t bother me. I liked it so much that I made a Reservation again for the following month.

The location was excellent, and the views of Sanshiro Island and Suruga Bay from the Room, the bath, and the lobby were amazing. There were complimentary drinks and tokoroten available in the free lobby, and the private family bath was open—everything could be used without a Reservation. The night view from the rooftop was also wonderful, and we enjoyed it like a vacation home. The staff service was outstanding as well. We would love to stay again.