Nationwide × Nature Experience AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan

This is my favorite regular inn—my go-to place to reset both mind and body. The dinner I had been looking forward to once again far exceeded my expectations. The upgraded local fish sashimi was unbelievably fresh! I was especially delighted that it included two rare types of local white fish: Hokihata and Higedara. The pleasant springy texture and rich umami of the Hokihata, and the refined, deep sweetness of the Higedara—these were truly special flavors you can only experience at this inn. The handwritten note listing the fish also conveyed such warm hospitality. The napa cabbage macaroni gratin was outstanding, with a perfectly balanced white sauce made from scratch. It was rich yet light and gentle on the palate, bringing out the natural sweetness of the vegetables—so delicious I couldn’t stop eating. The soup made with Izu seaweed also felt soothing, as if it gently warmed every part of my body. I feel nourished from within by the wonderful food, and healed from without by the free-flowing natural hot spring water and suina massage. The luxurious private space is truly addictive once you experience it. This time as well, I left fully recharged with great energy. I’ll be back again to restore myself!

We had a wonderful and comfortable stay with our dog. The Room was clean, and the Facility was well equipped so we could relax with peace of mind. The staff were very kind, and we truly appreciate their warm hospitality. We made another precious memory with our dog—thank you so much. We would love to visit again with our dog.

This was a wonderful Accommodation where the owners’ sense of style and hospitality were evident in every detail. The clean Room, the handmade garden, and the carefully prepared meals were all warm and comforting, and we felt truly relaxed. Rather than the standardized service of a large Facility, we could really feel how much they love this place and are devoted to nurturing it. My elderly mother also said she would definitely like to come again, so we will surely visit again. Thank you very much.

My first trip to Karuizawa with my mother! This Accommodation is famous for being hard to book, and we happened to find an available date, so we made a Reservation right away!! We drove there in a rental car, and from the moment we arrived, the staff’s warm hospitality made us feel truly welcome. Everything about the Accommodation was wonderful. There are four private Onsen baths that don’t require a Reservation, as well as a large public bath and a cave bath. Surrounded by trees, it’s an Accommodation where you can feel time passing quietly. I’ve stayed at many Hotels and Ryokans before, but this was the first time I experienced such outstanding hospitality—including the food!! It’s easy to see why so many guests return again and again!

We stayed here with our dog again for the first time in three months, following our visit this June. Last time, the Italian food was so delicious that we decided to come back. Also, since you can dine together with your dog, you can relax and truly enjoy your meal. If your dog behaves well, they get a jerky treat as a reward—so our pup kept watching that staff member the whole time... We’d love to stay again.

I’m sorry for the late review, but thank you very much for providing such a wonderful night. The hot spring bath in the Room was incredibly soothing, and I ended up soaking in it many times. Above all, the Accommodation’s main highlight—the meal—far exceeded my expectations in both flavor and presentation, and I was truly satisfied. Not only was everything delicious, but it was the first time I’ve ever felt that eating could be this much fun. I was genuinely moved from the bottom of my heart. Partway through the meal, my chronic condition suddenly worsened and I had to excuse myself; thank you again for kindly bringing the final dessert to my Room—I would like to express my sincere gratitude here once more. This is an Accommodation I absolutely want to return to. I’m really looking forward to the day I can visit again.

Meals were served in the Room, so we could relax and enjoy them without worrying about other dogs. The seasoning was excellent, and we were served freshly cooked rice—it was truly delicious. The amenities were well stocked, and we were happy that jinbei were provided instead of yukata. Every staff member was pleasant, and we had a wonderful vacation. We would definitely like to visit again.

This was our first stay here, and among all the places we’ve visited, it was the best Accommodation for Western-style cuisine. Thank you to all the staff for your hospitality from welcome to farewell. The Room (very relaxing) and the bath (the in-room bath was more than enough) were both excellent. Above all, the meals were outstanding—both dinner and breakfast. Each dish was beautifully presented (including the tableware) and delicious, and we were amazed by how many items there were in the Japanese breakfast (we finished everything). We will definitely visit again during the autumn foliage season. One request: it would be nice to have body wash towels available in the bath area.

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

The service was outstanding. It was the best hospitality I have ever experienced at any Accommodation. The sashimi of Seki horse mackerel, Bungo beef, and local chicken were all delicious. I was able to relax in the open-air bath while gazing at the beautiful starry sky. I would definitely like to stay here again.

My parents and I had a very comfortable stay. They said they would like to come again, which made me happy as the one who gave them this trip as a gift. All the staff were very courteous and attentive to every detail. We relaxed with coffee in our Room, warmed up to the core in the free-flowing Onsen, and slept soundly. Every dish was delicious. The acqua pazza, in particular, was the best I have ever had.

A calm Accommodation in a quiet, secluded area with hardly any traffic noise, where you can truly feel time pass peacefully. The meals weren’t overly large and the number of dishes was modest, but each one was carefully prepared and delicious. It was an adult-oriented Accommodation where you can genuinely relax and unwind.

The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

We were completely satisfied with both the Room and the meals. The meal for our dog was also a feast, making this a truly happy trip. We would definitely love to stay again.

From June 28 to 30, just after the typhoon and the end of the rainy season, we were able to arrive in Miyako safely and this was our second stay at Ferris. We were upgraded to a twin-bed Room for our family of three, and it also happened to be my wife’s birthday. The cake and bed decorations were wonderful surprises, making our first trip back to Miyakojima in two years truly memorable. Thank you very much to all the staff. Coming back from snorkeling and slipping straight into the private pool in our Room felt amazing—we could have stayed in forever while looking out at the mangroves. We enjoyed San’s shabu-shabu in our Room, and everything was delicious right down to the soba at the end. Next time, we’d love to try lunch as well! We look forward to staying with you again.

We visited as two families, and the quietness inside the Accommodation and the deep presence of nature felt wonderfully soothing, allowing each of us to spend peaceful time at our own pace. The bagna càuda we had for dinner was a memorable dish that carefully brought out the blessings of the season—so impressive that we truly want to taste it again. Chef Yamabito’s culinary philosophy of honoring the natural strength of each ingredient came through quietly, yet unmistakably. The hospitality from all staff members was among the very best we have experienced in any Accommodation. Never excessive, yet attentively supportive exactly when needed, their service allowed us to relax with complete peace of mind throughout our stay. This has become a special Accommodation for our family—one we hope to revisit in another season to enjoy both the changing expressions of the mountains and the cuisine.

After seeing photos, I had long wanted to visit this Accommodation at least once, and this was my first stay. The real view was even more magnificent than the photos; while enjoying matcha in the lobby, the full glass wall opened up, removing any obstruction from sight, and I was deeply moved by the sensation of being completely filled with the lush green valley right before my eyes. Although the weather that day was unfortunately poor—perhaps due to a typhoon—the drifting rain mist added atmosphere like a sea of clouds, creating a truly ethereal world. Perhaps thanks to traditions passed down over many years, the hospitality was exceptionally polished; from being escorted to and briefed on our Room at check-in to every aspect of dining service, it was flawless with nothing to criticize. While traditional in spirit, the Facility is kept impeccably clean in a modern style (every faucet in both the Room and bath areas gleamed so much that it felt beyond mere cleanliness—I could almost sense the staff’s dedication), and we enjoyed every dish while also appreciating the presentation of their signature specialties. This is purely my personal impression, but it reminded me of a well-known culinary Ryokan in Yugawara (back before it was acquired by Hokkaido-based capital), and it has been a long time since I felt so strongly that I had found an outstanding “traditional Japanese Ryokan” with all three elements—service, cuisine, and location (including Facilities and Onsen)—perfectly aligned. It soothed both body and mind. Wanting to see snowy scenery through those windows, I went ahead and made a Reservation for December as well. With global warming reducing snowfall these days, there may not be much snow yet in December… (laugh). The only reason my rating for “Onsen / Baths” is 4 out of 5 is simply my small wish that the open-air bath were a bit larger.

I think this Accommodation is very comfortable for solo travelers. I was worried about using the bath because I wanted to use it as many times as I liked whenever I wanted, but I was able to enjoy it to my full satisfaction. Breakfast also offered a generous variety. It’s an Accommodation that makes you want to come back anytime. The shakuhachi performance was also a refreshing experience.

I booked a one-night stay with breakfast included. Both the room and the baths were very clean. Even though the baths are available 24 hours a day, they were impeccably maintained, which really impressed me. I used the open-air bath and the hinoki bath, and they were wonderful. Skincare items and makeup remover were also provided. Breakfast was delicious as well. Since it’s easy for meals to become unbalanced while traveling, I really appreciated having a vegetable-rich breakfast. Also, one of my companions was celebrating a birthday, so I requested a dessert plate, and they prepared a truly lovely one. The staff were very kind, and this pension had outstanding hospitality. Thanks to staying here, our trip to Nasu became even more enjoyable! I’d love to stay again. Thank you very much.

It was my first time staying here, and it was excellent. I stayed with my dog, and the log cabin was very clean, odor-free, and comfortable. They came right away to explain how to use the BBQ, and their guidance was very thorough. The BBQ meat was delicious, and there was plenty of food—very satisfying. I would love to stay again.