Nationwide × Nature Experience AccommodationHighly rated Hotel·Ryokan - 45Page Number

We stayed here to visit Mount Koya. The meals were delicious, and desserts and drinks were all-you-can-eat and all-you-can-drink. The bath water was soft, and everything was excellent.

Black mineral bath after a long time This was my fifth visit. The black water is stronger at the day-use spa than at the Hotel, so I went there first—but has it been getting lighter year by year? The first time I bathed, there was sediment built up and it felt like soaking in mud. The smell was like a rotten ditch. I got hooked and came back many times, but… does it feel more diluted now? The smell was still incredibly strong, though. But that’s fine. Because I love it.

Unfortunately, due to cloudy and rainy weather, we couldn’t see the starry sky, but we’re already thinking about when to come back for another try. There was a warm, homey atmosphere among guests as well—people asked questions and helped each other out. The drink corner was a great idea, but even after trying many times, no ice came out, and there were a few things that were unclear. An elderly guest seemed troubled because the coffee wouldn’t stop dispensing. I think it would be helpful to post easy-to-understand instructions. At mealtimes, the staff serving us were all foreigners, but they were very polite. Their Japanese was quite limited at times so we didn’t always understand what they said, but we could generally guess from the context and had no issues. One thing that stood out compared with other hotels I’ve stayed at: since it’s a quiet Hotel I thought this might be normal here, but I was surprised that none of the staff said “good morning” to guests in the morning. When my husband passed by the front desk he greeted them first; they may not have heard him, but they were chatting among themselves and didn’t greet guests even as people walked right in front of them. In contrast, the foreign staff in the restaurant—even with limited Japanese—did say “good morning.” Also, the Onsen was wonderful, but there is no fan in the changing room. Having one would help guests cool down more easily and might reduce crowding there. The large public bath and open-air bath are very comfortable and warm you up well. The green view from the open-air bath—and in the morning, clouds or mist drifting over the mountains—felt truly unique. The meals were a good portion size and showed creativity within their price range. Dinner offered an enjoyable mix of Japanese- and Western-style dishes with plenty of variety. Breakfast was buffet-style with many options including both Western and Japanese items as well as desserts; everyone seemed to be enjoying it. The highland area is beautiful—it feels like it could even become a villa resort area someday. We also visited Relaxia Forest next to the Hotel (apparently used as a movie filming location). It’s a lovely forest where we could enjoy forest bathing too. There don’t seem to be any other Hotels around this area, so we’d like to stay again.

This was my first stay. The atmosphere was warm and homey, and all the staff welcomed us with bright smiles. The Facility is a bit old, but it is well maintained and spotlessly clean. The meals featured locally sourced ingredients, were beautifully presented, and absolutely delicious. The Onsen warmed me through to the core and left my skin glowing. I soaked in it many times. I felt refreshed for the first time in a while. I’m happy to have found an Accommodation I’d love to stay at again. Thank you very much.

We were able to relax at the Aso Onsen. Both Dondoko-yu and the Hotel Onsen were great. We also enjoyed the meals, which included alcohol and drinks. We drove from the Yoshinogari Historical Park in Saga Prefecture to Aso, Kumamoto, and then to the Oka Castle Ruins in Taketa City, Oita, and it was comfortable and enjoyable.

Excellent service, excellent meals, and excellent baths & sauna. This was our first trip with our dog, and we made wonderful memories. We’d like to come again in summer. It was an outstanding Accommodation.

It was a well-deserved getaway for the two of us. Rain was in the forecast, but the Room was far better than we imagined and it became an unforgettable memory! The kitchenware was fully stocked, and both the bathroom and toilet were clean and convenient.

We used this place for a family trip with our dog. Overall, we were very satisfied, except that the steps at the entrance to the dog run were a bit hard to go down because they were like terrace clogs. The bath being a free-flowing natural Onsen was a wonderful feature. We would love to stay again. Thank you for your hospitality.

Four of us stayed here on a girls’ trip. We booked a guaranteed Mt. Fuji view Room and were thrilled to see such a beautiful Mt. Fuji! The Room had a nostalgic Showa-era feel, but it came with basic amenities and tea, and since we only stayed one night and didn’t spend much time in the Room, it was more than sufficient. The meals (with breakfast and dinner included) were delicious, and there was so much food we couldn’t finish it all even though we wanted to try more. In the morning, we could hear Japanese bush warblers singing, which felt wonderfully refreshing, and seeing majestic Mt. Fuji made it an unforgettable memory! If we have the chance, we’d love to visit again.

I’ve stayed at many Accommodations where I thought, “This looks different from the photos on the official website…,” so I tried not to expect too much, but I was completely satisfied with everything. The Room was spacious and clean, and the in-room toilet had been renovated—large and comfortable. The footbath was also very relaxing. Both breakfast and dinner were buffet-style and delicious. The staff were all very pleasant as well. By chance, there was a summer festival nearby on the day we stayed, so we enjoyed Bon dancing, food stalls, games, and even a small fireworks display. I would love to stay again. Thank you very much.

The large public bath is very relaxing and helps relieve fatigue. Whenever I visit, it eases my work-related tiredness as well, so I can stay with peace of mind.

I almost don’t want to share this, but I can see how hard everyone at the Hotel is working… Relax on the lovely terrace (it’s cool, and the breeze feels wonderful. Free drinks are a nice bonus, too). Unwind in the Onsen (the open-air bath is inside the building, so it stays pleasantly cool in the shade. The large windows open fully for an airy feel, and you can relax while looking out at the forest). The walkway to the dining area feels like stepping into another world—very inspiring—and of course, the food is delicious. On our way home, we had soft-serve ice cream at Takasu Farmers in Hirugano Kogen. It was great value and incredibly tasty. We also bought some lily flowers to take home. Thank you for a wonderful holiday.

The Hotel had a calm, modern Japanese-style atmosphere throughout. The view from the window was beautiful, overlooking the Nagara River and Gifu Castle. The scenery from the large public bath on the 8th floor was also spectacular. I really enjoyed breakfast, with fun and delicious options like comparing different types of rice and making my own furikake seasoning. For dinner, I chose in-Room dining, so I could eat at a relaxed pace. The only disappointment was that the tempura in the Shokado bento had gone cold, but that’s understandable for a boxed meal. All of the staff were polite, and I had a wonderful stay.

We stayed here on our way to Osaka, and the lakefront was just a short walk away—our grandchildren were happier than we expected. The adults were also satisfied because the meals were delicious. However, there were only a few washing stations in the large public bath, and we were surprised to see so many people waiting. Perhaps it was because there were many families during summer vacation. It was not something we often see elsewhere.

We stayed as two adults. We were able to enjoy a variety of alcoholic drinks in the lounge, and it felt like a quiet, sophisticated space. You can have a truly wonderful time here. The Room was very clean and comfortable. The meals were also delicious, and we could dine at a relaxed pace; there was a great variety of ingredients that felt nourishing for the body, which we really appreciated. If we have the chance to visit Tateshina again, this is a Hotel we would definitely like to stay at.

I live not too far from Karuizawa. A friend from Tokyo really wanted to spend some quiet, relaxing time in Karuizawa, so we stayed there together. It feels like an Accommodation that combines the best of both a Hotel and a rental villa. The staff may feel politely hands-off at times, but if you ask, they respond with genuine care. Shuttle Service from Karuizawa Station is also available, so if you need it, it’s best to inquire and Reserve in advance. Although it’s close to Kyu-Karuizawa Ginza, you can step just a little way off the main road and escape the crowds. I also saw guests staying solo who spent their time reading throughout their stay. Rather than coming for a typical Hotel experience, you’ll appreciate this place most if you stay here to enjoy your own time. At check-in, we received lounge vouchers worth 1,000 yen per person. We had planned to have dinner at a restaurant outside and didn’t find anything we wanted at the shop. When I asked at the front desk, they suggested having homemade ginger ale in our Room after dinner. You order it at the front desk and bring it back yourself, but it was a great suggestion. If I have friends who want to stay in Karuizawa again, this is a Hotel I would recommend.

It was located in a wonderfully nature-rich setting. The meals were also very delicious. The private open-air bath in the detached annex was a truly special, escape-from-the-everyday experience. I’d love to visit again.

I’d been wanting to visit Japan’s highest-altitude Onsen for a long time, and after reading various Reviews, I chose this Accommodation. The Shuttle Service from Karuizawa Station was also a big plus. The indoor bath has some small windows partially open, so you can feel the breeze and enjoy it almost like an open-air bath. The open-air bath is about a 2-minute walk after going outside, so honestly I thought it might be a bit of a hassle. But once I got in, I forgot all about that. The view and the water were amazing. I will definitely come again! However, the wooden walkway on the way shows some wear, so if you have mobility issues, please be careful when walking in slippers. Also, after rain it’s downhill and may be slippery. The buffet also offered health-conscious options, and everything was delicious. Thank you to everyone at the Accommodation—the staff and the driver—for your hospitality.

The great-value discounted Plan caught my eye, so I decided to visit. When I arrived, a staff member came to greet me and guided me to the parking area and reception, which made me feel very reassured. The Room had been renovated and I was very satisfied. The hot-spring tour was fun, and I especially enjoyed the rose bath. There was plenty of food as well—I’ll definitely come again.

Yukata were provided. If possible, I would have appreciated having loungewear in the Room as well. Breakfast was very disappointing, as most items seemed to be frozen foods that were simply reheated. The rice, however, was cooked in a pot and was very delicious. The staff member on the floor had a pleasant smile.