Nationwide × Nature Experience AccommodationHighly-rated Hotel·Ryokan - 35Page Number

The sashimi set dinner featured local vegetables, and the sashimi was very fresh and delicious. The other dishes were also excellent, and we were very satisfied. The staff were kind, courteous, and attentive, making this a wonderful Accommodation. We would love to stay again. Thank you very much.

This was my fourth stay. This place is exceptionally well-equipped for dogs, and everything is comfortable. When it comes to Facilities where you can stay with your dog, owners often have to compromise on something, but here both the meals and the baths were completely satisfying. The Hotel staff are kind, and it’s simply a very welcoming place. We stayed during the Obon holiday period, but it was wonderfully cool, and our dog—who had been worn out by the summer heat of over 35°C every day—was full of energy again. It’s truly an ideal summer retreat.

This was our second stay at Kamenoi Hotel Hikone. Just like last time, the staff were wonderful and the meals were delicious, so we chose to stay here again without hesitation. This time I was traveling with my 88-year-old mother. During dinner, she said the chair backrest hurt her bones, so I asked a staff member if we could borrow a cushion. They immediately brought us a large cushion, and after that my mother was able to comfortably enjoy about an hour and a half of dining. The dishes were served one after another at just the right timing while still warm, and everything was very delicious. The next morning, when we went to the Room for breakfast and gave our room number, I was surprised to see that last night’s cushion had already been placed on the chair backrest—it truly moved me. We enjoyed a delicious breakfast with gratitude for the staff’s thoughtful care. Thank you very much.

Everything—from the cuisine and the Onsen to the private dining room prepared for our meals—was wonderful, and we were able to truly relax from the bottom of our hearts. The food in particular was exceptional; each dish reflected careful craftsmanship, leaving us deeply satisfied. Above all, the Onsen was truly outstanding, and we enjoyed it three times during our stay. The water felt wonderfully gentle on the skin, bringing a soothing warmth that seemed to melt away tension from deep within. We were able to fully savor the blessings of Yugawara’s hot springs. The comforting afterglow lingered long after bathing—it was a genuinely healing experience. Thanks to you, this became a very memorable stay. We would love to visit again.

This was our second stay. All the staff provided very courteous service. The meals were delicious, and the Onsen and the entire property were impeccably clean. The views from the restaurant and the top-floor guest room were truly wonderful. There is also a day-use Onsen within easy walking distance, so we were able to enjoy a variety of experiences. We would love to stay again. Thank you very much for everything.

Surrounded by mountains, this Hotel is quiet and offers a relaxing, unhurried stay. At the front desk, you can borrow items such as soccer balls and badminton equipment. In summer, the indoor pool is also available, making it a comfortable choice for families with children to enjoy with peace of mind. The buffet felt slightly limited in variety, but everything tasted great and I went back for seconds several times. Depending on the season, there are also dishes featuring crab or abalone, giving the impression that guests of all ages can enjoy it. One small point to note is the shop: while there is a wide selection of souvenirs, there are fewer options for snacks and alcohol. You may want to buy those in advance at a convenience store or supermarket on the way. Also, because the building uses centralized air conditioning, there are no individual air conditioners in each Room. If you are sensitive to temperature changes, bringing lighter or warmer clothing may help you stay more comfortable.

While looking for an Accommodation on the way from Ise to the Kumano Kodo, I found this place. As the Reviews said, it was a simple yet very good Accommodation. I enjoyed the instant miso soup at night and in the morning, and the breakfast bento and coffee were also delicious. The staff were very friendly as well.

The free-flowing Onsen water pours vigorously from the wall into the indoor bath, and in the open-air bath it cascades like a waterfall from the rocks—something Onsen lovers will truly appreciate. This was my father’s favorite place, and he was very happy. The meals were delicious and just the right amount. On the way to the large public bath, it was fun to see carp gathering where the spring water flows and bathing under it like a waterfall shower. The Room felt refreshingly cool with lush green trees outside. Thank you very much for your hospitality.

I found Sugatani Onsen while looking for an Accommodation where I could stay with my pet, without knowing the name beforehand. It was very comfortable. I brought pet pads, but if possible, I would like you to provide some spares. There is no need to lay out the futon during meals; I worry my dog might bark, so it makes me more concerned. The air conditioner noise felt a little loud. The meals were very delicious. It is a quiet location away from the crowds.

The main building's bath was spacious, and the annex's open-air baths were also large and numerous, which was amazing. I felt very relaxed. The meals were a luxurious buffet featuring plenty of local specialties, which left me completely satisfied. I would love to visit again if I have the chance.

Thank you for hosting us for a Multiple Night Stay with meals included. As requested in the comments at the time of Reservation, you kindly changed the meal menu between the first and second days, and we enjoyed both very much. The staff were naturally friendly and easy to talk to while still being professional, which made our stay very comfortable. We look forward to staying with you again.

I recently stayed at this Accommodation for the first time.\nThere were international staff working on-site, and their service was very polite and welcoming, so I felt at ease even as a first-time guest. Since I was staying with a relative who has some difficulty walking, I checked in advance about stairs; however, there was a small set of steps (about three) without handrails along the route inside the building, which made getting around a bit challenging. I think it would be helpful to have handrails there. I also feel that adding handrails to the open-air bath in the guest room would be beneficial.\nOn the other hand, every meal was delicious and more than enough in quantity—we were very satisfied. The dishes featuring seafood and local ingredients exceeded our expectations, and we were able to enjoy them at a relaxed pace. As our group enjoys drinking, we also appreciated that it was all-inclusive.\nOverall, it was a very satisfying stay, and we were impressed by the attentiveness of all the staff. With a few improvements to the facilities, it would be even more comfortable, but it was a wonderful Accommodation that made us want to visit again.\nThank you very much.

I keep coming back again and again because I look forward to the meals. Every dish reflects the chef’s dedication—beautiful to look at, delicious to eat, truly outstanding. Both breakfast and dinner offer a wide variety of handmade dishes, all of them excellent. As there are stairs throughout the property, it may be difficult for elderly guests or anyone with mobility concerns.

We stayed in a twin Room with a view of Sakurajima for a Multiple Night Stay. The Room was compact but had everything we needed, and we were able to relax comfortably. On the day of our stay, you kindly stored our luggage from the morning, which allowed us to head out for sightseeing around Sakurajima at a leisurely pace. When we returned to the Hotel, our luggage had already been brought up to our Room, which we really appreciated. The chicken rice for breakfast was very delicious. Combined with the calm and pleasant service from the staff who served it, it made for a wonderful breakfast time. The complimentary coffee was also excellent. The front desk staff were cheerful and welcoming as well. What made us happiest was, without question, the outstanding value for money. We also used early-bird and Multiple Night Stay discounts, but we were genuinely surprised that such high-quality service could be provided at this price point. My wife was also delighted and said, “It’s such a great Hotel—I’ve become a fan.” It turned into a wonderful trip. Thank you very much.

Stayed in a cottage with dinner and breakfast included. The cottage was spacious and very relaxing. I initially worried that relying on the Shuttle Service to the restaurant and Onsen Facility might feel restrictive, but it was completely stress-free. Whenever we needed anything, they picked us up in about five minutes, which actually added to the sense of luxury. The staff provided top-tier service throughout, including in the restaurant. Room service was also available, and anything we needed was delivered promptly. When Wi-Fi didn’t connect, they quickly brought a pocket Wi-Fi. The lamb BBQ course dinner featured exceptionally tender meat with a great variety of cuts. The food—both dinner and breakfast—was outstanding in quality and flavor, far beyond expectations. The drink selection was excellent as well; I especially enjoyed being able to try local wines. As it’s attached to a prestigious golf course, the buildings—including the clubhouse—are beautifully appointed and worth appreciating from an architectural perspective too. The biggest pleasant surprise was that the Onsen is free-flowing natural spring water with no added water—it truly warmed me through. There’s also a proper sauna. If it hadn’t been such heavy rain, I would have loved to take a walk through the woods. I also wish I could have tried feeding logs into the stove (not possible in summer). Those are my only regrets.

Thank you very much for the wonderful time the other day. We had originally planned to visit with our dog, but as our dog was unable to come, we visited as a family instead. Despite issues on our side with the Reservation, your staff responded kindly and courteously—thank you very much. Even without our dog, you warmly welcomed our family stay, which made us very happy. We truly appreciate your thoughtful hospitality. We were also very satisfied with the bath and the meals, and we were able to relax and enjoy a restful stay. We would love to visit again. Thank you very much.

The room was spacious and comfortable. Although it was a type without an indoor bath, amenities were well-prepared, and the basket bag provided for going to the bath was convenient. It was also nice to be able to choose the size of the yukata. The facility wasn’t brand new but had a clean and pleasant atmosphere. I prefer Onsen water to be slightly hotter, so I deducted one star for that. Meals were served in a large hall, and each dish—whether warm or cold—was served at the right temperature and tasted delicious. There was no coffee in the room, but freshly brewed coffee with free refills was available in the lobby, which was great. The staff created a warm and welcoming atmosphere, which I appreciated. Being able to settle payment before check-out was also convenient.

As soon as I walked in, the Room was so wonderful that I got really excited. All of the staff were polite and amazing. The food and the Thai boat platter were excellent, and it made me very happy. I also had flowers prepared as part of the Plan, and they were beautifully arranged with great taste—absolutely stunning! I definitely want to stay again.

From check-in, we had a very positive impression, and the rest of the staff were equally wonderful. The dining staff were all from overseas, but they served us with smiles and great dedication, and it was clear they are well trained. The food was delicately seasoned and served at just the right time to enjoy it at its best, and at breakfast we appreciated the thoughtful touch of having warm tableware. The bath was also spacious and very relaxing. We visited in midsummer this time, so we would love to return in a different season.

Soaking in the gentle hot water was truly soothing, and the delicious cuisine (the broth was exceptionally good) was a delight. The riverside scenery, including the sand bath, was beautiful as well—an outstanding Accommodation. Above all, the hostess’s hospitality was exceptional. This is an Accommodation I highly recommend and would love to visit again. Thank you very much!