Nationwide × Accommodation With CornHighly rated for customer service and hospitality at Hotel·Ryokan

Since we don’t do sightseeing, we focus on meals and the Onsen and look for an Accommodation where we can relax in our Room—this place is perfect! Above all, the food is delicious, the Onsen feels wonderful, and we can spend time at ease in a simple yet spotlessly cleaned Room. The Wi‑Fi connects smoothly as well, so it’s completely stress-free. With each dish, we enjoyed imagining how it was prepared while looking at the menu, and once again our hearts were full—it was pure happiness. Not only is the cooking excellent, but the couple’s calm and gentle atmosphere is so comforting that this has become our favorite Accommodation. We’ll be back in a different season—thank you in advance.

My first trip to Karuizawa with my mother! This Accommodation is famous for being hard to book, and we happened to find an available date, so we made a Reservation right away!! We drove there in a rental car, and from the moment we arrived, the staff’s warm hospitality made us feel truly welcome. Everything about the Accommodation was wonderful. There are four private Onsen baths that don’t require a Reservation, as well as a large public bath and a cave bath. Surrounded by trees, it’s an Accommodation where you can feel time passing quietly. I’ve stayed at many Hotels and Ryokans before, but this was the first time I experienced such outstanding hospitality—including the food!! It’s easy to see why so many guests return again and again!

It was a wonderfully attentive Accommodation. The food was delicious—above all, the rice was outstanding. The grilled fish was cooked perfectly, and the sashimi was fresh and very tasty. I was also very happy with the late-night rice ball and message. Breakfast had a great variety and was exciting as well. Personally, I especially appreciated having rice porridge. It was raining when we left, but thank you for carrying our luggage to the car. You also lent us an umbrella, so we were able to get to the car without getting wet. I forgot something behind, but I can only be grateful for your kind and careful assistance. I would definitely like to stay again. Thank you for letting us relax and enjoy our time there.

As always, we thoroughly enjoyed your wonderful meals. We also had the chance to spend time with the cats and had a truly delightful stay. We love the cabbage fields visible from our Room. We bought some vegetables from the Accommodation to take home, and they were delicious—making us happy all over again. We will be back again. Thank you in advance for your continued hospitality.

We traveled with my elderly mother-in-law, and as on our previous stay, everything—such as preparing chairs—was arranged with extra care, allowing us to spend a very comfortable time. The meals were consistently excellent as well. Since we stay around the same time every year, we would appreciate it if you could consider adding a bit more variety to items such as the hassun. To all the staff, thank you very much for your help and thoughtful attention.

Staying at the dreamlike Accommodation “Bansuirou Fukuzumi”—and on top of that, being able to make a Reservation for “Room 15”—felt unreal. I honestly thought, “No way… really?” After waiting for months, the day finally arrived, and from the moment I stepped into the front desk area, everything was already overflowing with charm. Mr. H, the manager who guided us to our Room, was incredibly kind and also took great care in showing us around the building. I’m truly grateful to have heard such in-depth stories as well—it made me realize that maintaining an Important Cultural Property involves far more effort than I had imagined. The famous ceiling painting was breathtaking too. Everything was simply stunning; outside, the evening cicadas were singing and made the atmosphere even more special. After fully enjoying Room 15, we headed to the bath—what I’d been looking forward to most: the Onsen. The indoor tiles were so cute, and the Onsen left my skin feeling relaxed and silky-smooth—absolutely wonderful. Every dish was carefully prepared and delicious as well. Thank you so much for accommodating my allergies—I truly appreciate it. Our attendant was also very friendly and lovely. And thank you for providing Shuttle Service too. Being able to stay at “Bansuirou Fukuzumi,” and having encountered this place at all, has become a lifelong memory—I feel so happy to have had such a precious experience. Even if Room 15 becomes a café someday, I’ll be cheering you on. I would love to visit again. The truly precious Important Cultural Property: Bansuirou Fukuzumi

It was a wonderful Accommodation, just as the Reviews said. The food, the interior throughout the property, and the furnishings in the guest rooms were all tastefully chosen, and since there were only six groups of guests, we were able to relax even though it was peak season. The staff’s service was also excellent. It was an Accommodation that made us want to come back again after a long time.

Thank you very much for your hospitality the other day. I’m sorry my review is late. At this Accommodation, we were worried about making check-in on time due to unexpected traffic, but they handled it with incredible kindness and flexibility. We told them—though we didn’t know exactly when we would arrive—that we really wanted to have dinner, and they warmly replied, “We’ll be waiting.” In the end, we made it in time and were able to enjoy the meal without delay. It wasn’t an overly luxurious kind of service, but rather thoughtful hospitality that anticipated what guests might need—whether in the Room, the bath, or the meals. There was also live entertainment: a staff member performed a singing-and-guitar set during dinner. We had no idea there would be live music, so it was a wonderful surprise. Both dinner and breakfast were outstanding, featuring seasonal ingredients and local specialties unique to the area. From presentation to flavor, everything was beyond words and truly enjoyable. I only wish we could have checked in earlier so we could have enjoyed more of the Accommodation. We would love to visit again.

Thank you for such a wonderfully relaxing time. The ocean view from the Room was amazing. The sunset show as the sun sank into the horizon was truly breathtaking!! At night we enjoyed stargazing, and in the morning we woke to the songs of wild birds... it was a blissful one-night stay. Both dinner and breakfast were satisfying in both portion size and taste. The Tango Koshihikari rice was delicious!! All of the Accommodation staff were incredibly friendly, and we were able to spend our time feeling very relaxed. I was even mistaken for a repeat guest by the staff member who guided us to our Room on arrival (lol). From check-in to check-out, everything felt so easygoing. I’d love to visit again in a different season—maybe even for a Multiple Night Stay. Oh, next time I’ll make sure to remember everyone’s names from their name tags. Thank you again, and please keep up the great work!

Every time we visit, we’re truly impressed, and this time again we were able to enjoy a blissful stay. Thank you very much. The food was genuinely delicious, and we enjoyed it with deep gratitude. It looks like it’s going to get very hot from here on—please take good care of yourselves and keep up the great work.

This was our first trip with our beloved dog, who is like family to us. We were completely satisfied with everything—the clean and beautifully maintained living room, kitchen, bedroom, wood deck, and dog run—and we were able to relax and enjoy our stay. The water facilities, toilet, and bathroom were also spotless, like new, and very comfortable to use. We would love to visit again soon. Thank you very much.

Four women stayed in a Japanese-Western style room—ocean view!! We relaxed on the spacious sofa, and our conversation really flowed. Above all, the meals were outstanding. Every dish in the creative dinner was simply “Delicious!” Breakfast was a perfect 100, too! The front desk’s attentiveness and the restaurant’s serving timing were also flawless.

A family trip with my son and his wife. At check-in, the proprietress personally welcomed us at the entrance—thank you for doing so in the heat. From the guidance around the property, to attentive service during meals, to seeing us off when we left, everything was excellent. Even though she was very busy, she took the time to speak to every guest. The meals were delicious, and breakfast in particular was lavish—we were completely satisfied! The Onsen was also wonderful; the slightly hot water left us feeling refreshed. We will definitely return. Thank you very much for your hospitality.

After finally arriving through heavy rain on this trip, we were able to relax and enjoy our stay. The meals were served in a calm lounge, and we could really feel the care put into each dish. The Onsen was wonderful, but unfortunately, due to torrential rain severe enough to trigger warnings, the water temperature dropped on the morning of the second day. We were especially disappointed that we couldn’t use the bath in our Room. With expressways closed, sightseeing wasn’t possible at all, so we’d like to come back next time for a retry. The Accommodation is a pleasant, clean Hotel, and all of the staff were very kind.

This was my first visit. Perhaps due to the season, there were no guests with children, and the Accommodation was very quiet. When I stayed at other Kyukamura properties in the past, most guests were families, so I was used to a lively atmosphere; it made me wonder whether it is usually this quiet here. The calmness was truly pleasant. The staff’s hospitality was excellent, which also made my stay very comfortable. The meals were delicious, and I enjoyed them at a relaxed pace. I would also like to thank the staff member who kindly joined me on short notice and enthusiastically helped with my search for shimaenaga (long-tailed tits). I’m happy to have found another Accommodation I’d like to visit again. Thank you for a wonderful time.

Everything—from the meals and the Room to the amenities and hospitality—was outstanding, and we were completely satisfied with our stay! The open-air Onsen bath in the Room was incredibly convenient, as we could soak anytime we liked, and it felt wonderfully luxurious. Also, because this Accommodation has only 10 Rooms, we rarely crossed paths with other guests at “Owl no Yu,” so we could relax and enjoy the Onsen as if it were private. The kaiseki dinner was exquisite across the board. In particular, the miso-glazed eggplant (dengaku) and steamed eel rice left a lasting impression—they were truly delicious. You could really tell each dish was prepared with great care, and we enjoyed every bite to the very end. Breakfast was also excellent. It was my first time trying Nanban natto, and I liked it so much I wished I could take some home. The rolled omelet was fluffy and delicious as well. From the cuisine and Onsen to the Room—and above all, the heartfelt service from all of the staff—this was a wonderful Accommodation that satisfied us in every way. If you’d like to unwind in an Onsen while enjoying a drink and spend a relaxing holiday forgetting everyday fatigue, this is exactly the right place. We would love to visit again!

My husband, his older sister, and her grandchild—three seniors—visited with our first-year junior high school son. My husband and I also stayed here seven years ago. The weather looked uncertain that day, so we moved our ropeway plans to the next day and arrived early. We were able to use the Onsen and relax until check-in, enjoying the Onsen at a leisurely pace. The food was beautifully prepared, and everyone was impressed. My koji class instructor uses the phrase “food that feels good on your stomach,” and this was exactly that. My sister-in-law is 83 and kept saying how delicious everything was; even though she said she couldn’t possibly eat that much, she finished it all. Breakfast was also enjoyable with both a bento option and a buffet. Our Room had been renovated and was very clean. All of the staff were young, energetic, and refreshing. Their language was polite as well, and we had a very pleasant two-day stay. I mentioned this while chatting with the staff—and then carelessly added that “everyone is cute,” which I now regret as an inappropriate comment about appearance.

I had a wonderfully relaxing stay at a comfortable pace. It was quiet and spotless throughout, and the Onsen was incredibly open and wonderful. Every meal was deeply delicious. The staff were also very pleasant and welcoming. I feel as if both my body and mind have been refreshed. I can hardly believe how reasonably priced it is. Thank you very much. I will definitely return.

You’ll head toward the mountains on a narrow road that might make you wonder if there’s really a Ryokan up ahead. When we finally arrived, it felt like a hidden Accommodation—so exciting! The building was spotless and well maintained, and the staff were friendly, making it truly relaxing. The Onsen had a sulfur scent, and the meals—centered around fish—were delicious down to the pickles. I couldn’t stop going back for more rice! We made our next Reservation as soon as we arrived—it was that wonderful!

We stayed at the accommodation to celebrate my mother-in-law's 60th birthday. When we arrived at the check-in time, the room we had requested in advance was prepared for us, which we truly appreciated. The staff's attentive and warm hospitality left a deep impression, and we were thoroughly satisfied with the beauty and comfort of the room. The onsen, with its silky smooth water quality, was among the best we've ever experienced. Additionally, both dinner and breakfast were meticulously prepared dish by dish, offering exquisite flavors that made for a luxurious meal perfect for such a special occasion. My mother-in-law was overjoyed and said she was truly glad to have come. It became a memorable stay that made this special day even more meaningful. With its quiet and serene atmosphere, impeccable service down to every detail—everything exceeded our expectations. Next time, we hope to enjoy a multiple night stay for an even more relaxing experience.