Nationwide × Flower-Viewing AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan - 38Page Number

Everything is handled professionally. It’s truly relaxing. Thank you, as always, for your thoughtful care beyond what I expected. Outstanding service. Thank you again for this stay.

The staff were kind, and the room was clean, which made for a very pleasant stay. The pajamas provided were soft and comfortable. I was very satisfied and would like to stay again if I have the opportunity.

It would be nice if there were facial cleanser available in the large public bath.\nIt would also be better if the water in the cold-water dispenser were a bit colder.

Surrounded by Aso’s great natural scenery, the views were amazing! We were upgraded, so our Room was a Japanese-Western style room with a wonderful view. The food was also excellent—Akaushi roast beef and steak, sashimi, and more—with an all-you-can-drink plan, so we were very satisfied! It was only one night, but we really enjoyed the stargazing walk at night, fireworks, the pool, the massage room, and manga—everything was great. The open-air bath was a bit too bright in the daytime because of the sun, so I’d like some measures for that. I wanted to soak in the open-air bath under the night sky, but I drank too much and fell asleep. The next morning we could even see a sea of clouds—it became a truly wonderful memory!

I stayed here twice a few years ago, and I was truly happy to be able to return after a long time. All of the staff were genuinely pleasant, and I had a very relaxing stay. In particular, thank you to Mr./Ms. H (I’m using an initial as I’m not sure if it’s okay to share the name) who assisted with my check-in. One thing only: I used FORNI for both dinner and breakfast. At dinner, my meat was upgraded, but I wasn’t asked about my preferred doneness. At breakfast, we were told it would be a choice of main dish plus a semi-buffet, but later we were informed that choosing the Japanese set would not include the semi-buffet, which was a bit disappointing. Even so, this is truly a wonderful Hotel. I look forward to visiting again.

This was my second stay. Once you get familiar with the city layout, it’s a very good Accommodation. The Room and bathroom are spacious and quiet, and I slept well. There is a delicious teppanyaki restaurant nearby that I recommend. Also, across the bridge there are great Japanese sweets and Western-style pastry shops.

I stayed here on my first trip to Hokkaido in a while. I was extremely satisfied with the outstanding location, the cleanliness of the rooms, and the exceptional hospitality of everyone at the Hotel. The view from the open-air bath was also wonderful, and I would definitely like to stay here again. Thank you very much.

I had never seen coral grass before, and since the Coral Grass Festival is in mid-September, I honestly didn’t have high expectations for an October stay. However, from the moment we entered the parking lot guided by the Kagariya signboard, all we could say was “Wow!” The two of us on this girls’ trip were greeted by a stunning view of fully bloomed coral grass. I had no idea the location was this perfect. Although the building is old, it was impeccably clean and comfortable. The highlight, however, was the food. When choosing the accommodation, I had looked at photos, and the simmered Kinki fish was the deciding factor. The freshly caught Kinki fish served was just as impressive, if not more. It was so delicious that we applauded. Every other dish was equally delightful, leaving us completely satisfied. We stayed in a room facing the lake, and the breathtaking view of Lake Notoro from the window in the morning was unforgettable. From sunrise to the changing light and the many birds flying in, even red-crowned cranes came to feed. Next time, I hope to enjoy a full-course Kinki fish meal.

Dinner offered a wide variety of dishes, including local ingredients and Hatto-jiru soup. Breakfast was a Japanese and Western buffet with soba noodles and yogurt as well, and everything was delicious. The staff were kind and courteous. The Hotel is old but well maintained. It’s quite a walk to the Onsen, but there are rest areas along the way, showing thoughtful consideration. In the Room, having two kettles (hot and cold) along with tea snacks was a welcome service.

I stayed here for the fireworks festival. As soon as I arrived at the Hotel, I was worried about the route to the venue and how to get back, so I asked the front desk for help. Later, a staff member researched the route, printed it out, and delivered it to my Room. It was extremely helpful. I returned to the Hotel after 1:00 a.m., but they came outside to greet me, which made me feel very safe. I would like to stay here again if I have another opportunity. Thank you very much.

This was my second stay since 2018. As always, every dish at dinner was delicious, and I was very satisfied. The hospitality was also wonderful, and I truly appreciated the advice for visiting Matsumoto Castle the next day. Thanks to your guidance, we were able to sightsee smoothly without feeling the heat too much. If I have the opportunity again, I would love to stay with you in a different season. Thank you very much!

A stay with breakfast that feels truly luxurious. The breakfast was exceptionally delicious. The staff’s hospitality and service were perfect in every way. I’d love to come back for another extraordinary getaway.

Although the Hotel is located in the countryside, the staff’s hospitality and the quality of the meals are on par with a three-star hotel.

I was very satisfied. I sincerely appreciate the front desk staff for kindly answering my questions. I visited for a concert, and it turned into a wonderful trip to Yamagata. The paintings and sculptures reflect the Hotel’s sense of elegance.

Despite the affordable rates, the breakfast buffet offers a great variety. I’m happy that breakfast is available from 6:00 a.m. I also recommend the Kamadoka izakaya on the first floor. For guests staying overnight, there is a 90-minute all-you-can-drink plan for 1,000 yen. Also, it seems that registering as a LINE friend may give you a discount on your room rate. I will continue to stay here in the future.

Both dinner and breakfast were excellent. The staff were also very pleasant. The baths were not too crowded, so it was comfortable.\nIt was a bit inconvenient that we had to change into slippers inside the building, and I couldn’t figure out how to request the soft-serve ice cream (I should have asked at the front desk), so I wasn’t able to use it even once. Still, even with that, I was very satisfied for this price.

I think both the Room and the Hotel were thoroughly cleaned; everything was very spotless. Perhaps because my Room was on the top floor, the view was wonderful, and I found myself looking outside again and again. The layout also felt spacious—there was plenty of room even with my suitcase opened on the floor, and I really appreciated having a table-and-chair set as well. The only downside was the shower curtain. Whether it was too short or not wide enough, the floor ended up getting wet all three times (and I’m usually careful when showering). From another perspective, though, the service from an experienced female front desk staff member was excellent. She kindly responded to my request for “a place within a 15-minute walk where I can drink quietly alone and enjoy good tuna,” and explained how to get there in a very thoughtful way. Thanks to her, I got there without getting lost—and it turned out to be the best tuna I’ve ever had. I was also able to relax and take my time. A Hotel with staff who provide such attentive service will surely help younger employees grow as well (sorry if that sounds presumptuous). It’s also a big plus that there is a restaurant, a 24-hour convenience store, and a bakery on the first floor of the building where the Hotel is located. All in all, I had a very pleasant stay.

I made a Reservation for a day-use in-room dining Plan to celebrate my friend’s 60th birthday. Thanks to the Hotel’s thoughtful consideration, they kindly lent us a red celebratory vest and hat, which we truly appreciated. The Onsen was wonderful, and the meal was delicious—we even enjoyed drinks from lunchtime, making it a very fulfilling day. Thank you very much.

It’s close to the highway bus stop at the Hachijo Exit, so I always stay here. Since the renovation, there’s no step into the bathroom, and the bathtub is set lower, making it easier to use. The amenities are well stocked. It’s also helpful that you can drip coffee in the lobby and drink it freely. Breakfast isn’t crowded, and there’s everything you need—bread, salad, boiled eggs, yogurt, soup, milk and juice, and even curry. The Room is clean and has a chair and a place to put your suitcase, which is very convenient.

We stayed on a one-night stay with two meals Plan. When we mentioned that our child doesn’t like raw fish, the meal was changed to a meat dish. It looked so delicious that I was honestly jealous and wished I had chosen that too. Everyone spoke to us in a friendly way, and our child seemed to have a great time. Thank you very much.