Nationwide × Flower-Viewing AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan - 24Page Number

It was rainy on the day we arrived, so we couldn’t use the open-air bath we had been looking forward to, which was a bit disappointing. The next morning, I went to the open-air bath first thing at 6:00 and enjoyed it. With the indoor bath on B1 and the open-air bath on the 9th floor, it felt a little inconvenient to use.

I had stayed at the Richmond Hotel Kyoto several times and had a great experience, so I chose this Hotel when looking for Accommodation in Himeji. The Room was a comfortable size, the coffee was delicious, and although I didn’t have breakfast, it looked very appealing. This is a Hotel I would like to stay at again.

Although I was traveling solo, I stayed in a twin Room, which was spacious enough to relax. There was also a large public bath, and the towel bag and amenities needed for bathing were well provided, so even though it was a business trip, I was very satisfied. I would like to stay here again when I visit Sapporo.

The room was clean and comfortable. Above all, the breakfast was excellent. I was surprised to see beef tongue served for breakfast. Although I usually don't eat much breakfast, I had seconds of both rice and beef tongue. The beef curry was also delicious. If I visit Shiroishi again, I would definitely like to stay here again. Thank you very much!

Although minimal, the Facility was well equipped. In addition to two provided chairs, there was also a chair suitable for desk work, which seemed convenient for business use.

This was my second stay this year, and I visited with my mother. My mother is nearing her 88th birthday, but she still has a great appetite and finished everything, even having seconds from the rice tub. I visited long ago with my mother and grandmother as well, so I feel truly happy to have an Accommodation we can return to across three generations—my grandmother, my mother, and me. Unfortunately it rained this time, but thanks to that the signature stones and garden trees were gently wet, letting us enjoy a different kind of beautiful scenery than usual. Thank you again for your warm hospitality. I look forward to visiting again.

The Room interior and hospitality were outstanding. The cuisine was especially excellent, with a course featuring local vegetables, rice, and meat. It made for a truly wonderful anniversary.

We had a wonderful stay. We’d love to stay here again the next time we visit Huis Ten Bosch.

Everything was outstanding!! Nothing to complain about!! We will definitely stay again!! On the way home, we were already discussing when to make our next Reservation. The food in particular was truly delicious and wonderful.

The building is spread out horizontally, so depending on where your Room is located, it can be quite a walk to the restaurant, baths, and lobby. Other than that, there were no particular issues or complaints. It was a truly wonderful Accommodation. Although the large public bath is not an Onsen, it offers three different water temperatures (high/medium/low) and water types, plus a carbonated bath. Other guests also mentioned that it might be more effective than some Onsen. The restaurant (buffet-style) had a wide variety of dishes, and the staff were excellent—one thoughtful touch was that they even informed us that ice cream could be taken back to our Room. I believe drinks inside the facility were reasonably priced as well—for example, a 350 ml can of beer was 350 yen. The souvenir shop opens from 7:30 a.m. It has a great selection, and you can probably find most things you need there.

I stayed here during a trip. With limited Hotel options in Yonago, I chose this one mainly for its location, and it turned out to be far better than I expected! The Room and unit bath are a bit dated, but everything is clean and comfortable. Above all, the breakfast exceeded my expectations in both variety and taste—I was very satisfied. Great value for money, and highly recommended for a stay in Yonago.

I stayed here for a fan trip. It was my first time traveling for an event and I was worried because I didn’t know the area, but the hotel was very close to the nearest station and easy to find. Getting around was convenient, there was also a convenience store nearby, and although it was a single Room, it was clean, more spacious than I expected, and comfortable. If I had to mention something, there wasn’t a mirror at the desk—only one in the bathroom and a full-length mirror near the entrance door—so it was inconvenient for doing makeup. Also, the pillow felt thinner and firmer than expected, so I would have preferred a slightly fuller pillow. If possible, I’d be happy if you could install a makeup mirror on the wall by the desk or make one available to borrow. Other than that, including the service, I was satisfied and would like to stay again.

The Room was wonderful. The high ceiling made it feel very open and spacious. The food was also delicious!! The corn mayonnaise pizza was outstanding—I was truly impressed! Also, the baguette I ordered had a lovely wheat aroma and was more than delicious enough on its own! For breakfast, the chicken soup curry had great spices and was really tasty! The pork miso soup—maybe pork really is best—was No. 1 among all I’ve ever had! As expected for a winery Hotel, the wine was incredibly good as well! The staff were very pleasant, which made the stay even better. One thing I noticed was a slight odor coming from the kitchen drain. I feel this happens fairly often in Rooms with kitchens (not only at this Hotel). I’d like to see this improved. It would also be nice to have a diffuser with a pleasant scent—good fragrance helps you relax... Everything else was excellent, so I’d love to stay again someday. Next time, I plan to arrive with plenty of room in my stomach and fully enjoy the food and wine.

We stayed at Kinugawa Onsen “Kizuna” from July 31 to August 2, 2026 (2 nights/3 days). We checked in with two adults, one child, and two Chihuahuas. I thought I had made a Reservation for a Room without an open-air bath, but due to what seemed to be a communication issue, we were instead shown to a Room with an open-air bath (a lucky surprise). Having an open-air bath in the Room meant we could enjoy the Onsen anytime, day or night, and our whole family had a truly happy time. For every meal (breakfast and dinner), we were able to dine in a private room (rather than the usual shared dining area). The menu changed each time, so we looked forward to every meal and headed there excitedly. Each dish was refined and absolutely delicious. With drinks as well, we felt completely satisfied after every meal. By chance, the Nikko Fireworks Festival was held on Saturday, August 8, and we were able to enjoy spectacular fireworks from our Room as well (another lucky moment). Above all else, what made our stay so comfortable was the attentive service from the manager and staff members—and their genuine hospitality in accommodating guests’ requests. That level of professionalism seemed to fill the entire Ryokan, allowing guests to relax completely and enjoy an exceptional experience. For three days, we fully enjoyed an extraordinary getaway both physically and mentally. It may sound childish, but it was such a wonderful Ryokan that I didn’t want to leave—I wanted to stay forever. Everyone in our family kept saying “Let’s come again,” so we will definitely return. My heartfelt thanks go out to everyone who took care of us at “Kizuna.” Thank you very much for everything.

I traveled with my dog and friends. It was my first time at Wanpara Lake Hamana, and I was truly impressed by how kind the staff were. The meals were wonderful—enjoyable to look at and delicious to eat. There was a clean dog run for dogs, and we had a great time playing there. The Onsen was also excellent. It’s an Accommodation I’d love to visit again.

We stayed here for two consecutive years for snorkeling in Nishi-Izu. During the summer vacation period, we really appreciated the festival-style activities and fireworks, as well as toy rentals and the kind way the staff spoke to our child. There was also a baby bath at the Onsen, so we were able to go to the large public bath with our one-year-old. The only thing we noticed was that the air conditioning in the dining area was a bit too strong both at breakfast and dinner, and it felt cold. The Room was also kept very clean, and it’s an excellent Accommodation for the price—we’d love to visit again next year.

On the day of our stay, you kindly offered to change our Room to one in the main building with less walking for my wife, who has difficulty walking. We are both very grateful for your help. The Room was also clean and well maintained, and we were able to enjoy a quiet, relaxing time.

I was able to stay at a great price by making a last-minute Reservation the day before. It’s conveniently located near the station and faces the shopping street. The room was clean, and I had a comfortable stay. Since I stayed on Sunday, many restaurants were closed, which was a bit disappointing. Byodoin Temple is within walking distance. If I have the chance, I would like to stay at this Hotel again.

We stayed for three nights during the Obon holiday. This was our third year in a row, and each time we feel truly refreshed and enjoy an amazing vacation. Although the weather was poor after the typhoon, it miraculously cleared up from the second day, and we were somehow able to see the Perseid meteor shower as well. The staff were wonderful, and there was nothing that made us feel uncomfortable; our children had a great time too. The only disappointment was that the Diamond benefit of early check-in is no longer available. Since check-in tends to take a little time each visit, that may be the one area for improvement. Thank you again for everything this time as well.

Thank you for preparing a spacious Room on the top floor; the view was very soothing. It was less than a 10-minute walk to Susukino, and walking from Susukino to Sapporo Station via the underground passage, we arrived in no time. Above all, the Room was quiet and we were able to relax without stress, so we were very satisfied—and we used the massage chair many times. The parking staff were also kind. Breakfast was decent. The menu was well laid out within that space with good traffic flow. We would love to stay with you again when we visit Sapporo.