Nationwide × Accommodation With Banquet PlanHighly rated facilities at Hotel·Ryokan

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The service was very attentive, and since we arrived 30 minutes before our scheduled meal time, they kindly allowed us to delay it. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody played on a music box, a small flower basket, and even celebratory bite-sized sekihan (red bean rice) and sweets—it truly moved me.

It’s a modern-feeling Facility with well-equipped amenities. The Room is a bit small, but it was clean, and having a private toilet plus two separate sink areas was very convenient. The food was delicious, and the breakfast buffet in particular was excellent. With reasonable rates as well, it’s a Hotel I’d like to stay at again.

All staff were exceptionally attentive, the Hotel was spotless and dust-free, and the Room air felt fresh. It was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent, with an eel rice bowl, chirashi sushi, miso soup, melon, and more—down to details like tsukudani and Toraya sweet bean paste—so we could relax and enjoy it little by little. I’d love to stay again.

I stayed here to celebrate a friend’s birthday. My friend asked me to choose the Accommodation, and I booked Takitei without hesitation. We were extremely satisfied! The Room, baths, meals, and attentive service were all wonderful. Since it was a birthday, we also received such warm hospitality, and my friend was truly delighted. My friend especially loved the jibuni served at dinner. Thanks to you, I was able to spend a wonderful time with friends I hadn’t seen in a while. I’m filled with gratitude. I would love to visit again.

On a whim, I made a same-day Reservation and stayed for one night. The Room was spacious, spotless, and wonderful. I also enjoyed the breakfast, including delicious local specialties. The staff were very courteous, and I had a truly comfortable stay. It was my first time in Hakata, and it became a precious memory. I was deeply impressed by the outstanding hospitality. Thank you very much.

I made a Reservation because I wanted to stay at Hotel Chinzanso Tokyo again after a long time, and it happened to be my birthday month. Although I hadn’t mentioned anything, the restaurant where I booked lunch added a “Happy Birthday” message on the plate, and at check-out I received a birthday card. The card even included messages from the staff. I felt that this kind of thoughtful attention is exactly what makes Hotel Chinzanso Tokyo so comfortable. Relaxing in a Room with a great view, strolling through the garden to enjoy the sea-of-clouds display, and ending the night with a quiet drink at the bar—this is the perfect Hotel when you want to recharge. I would love to visit again.

Due to a change of plans, I made a Reservation the day before. It was a rainy day and I arrived early, but I was able to choose a book from the many available and enjoy reading at a relaxed pace with a cup of coffee in hand. The spacious bath, especially the bubble bath, was very soothing. The meals were so plentiful that I couldn’t finish everything. The sunrise the next morning was beautiful. There were also goats and rabbits, and if it were closer, it’s a place where I’d love to bring my dog for a Multiple Night Stay.

We visited with my son’s family. Traveling with our 8-month-old baby, we had some concerns, but even though we made Reservations for two Rooms on different dates, the staff kindly arranged for us to dine together and showed thoughtful care in many situations, which made our stay truly enjoyable. Thank you very much—it became a wonderful memory. My son’s family also said they would like to come again, and we hope to visit again as well.

We stayed as a couple. It was a beautiful, wonderful Hotel. The Room was great, and the large public bath was excellent. The counter seats at breakfast are also recommended. It was very tasty and enjoyable while looking out over the streets of Fujieda. If you come to Fujieda, this is a must-stay Hotel!

It was the first time in a while that I was able to stay at a Hotel that exceeded its price. Everyone at the front desk was friendly, and the shared spaces were clean. The Room is compact but well cleaned, and I had no issues at all with any odors from the towels or pajamas, making it completely stress-free. The Facility was excellent. The location is outstanding, and I would like to stay here again on my next trip to Tokyo.

A true professional in every way. So relaxing. Thank you, as always, for your thoughtful care beyond what I expected. Outstanding as ever. Thank you again for everything this time.

Check-in was busy, but they handled the procedure at a table in the lobby instead of at the counter, so it was smooth and I didn’t have to wait, which made me very happy. The post-bath relaxation area has tatami flooring and a wonderful view overlooking the castle. The black soybean tea and muscat juice there are delicious—it's my favorite soothing space. Breakfast is always prepared with care, with a wide variety of options, all very tasty. I also really appreciate the Shuttle Service to the station in the heat. This is an Accommodation that makes me want to come back again.

Once again, we had a wonderful time and were able to relax. We enjoyed the beautiful night view from the Aqua Lounge, and lunch at Rendez-Vous was also delicious. As always, all of the staff were very kind and friendly, and every time my mother and I say, “That’s the Imperial Hotel.” Ever since we held our wedding here 35 years ago, it has been our favorite Hotel. We will visit again.

This was our third stay on the lounge floor. Everyone—front desk staff, floor staff, bell staff, and lounge staff—was full of hospitality and treated us with great care, so we were able to enjoy another comfortable and pleasant stay. When we visited the lounge at tea time, they remembered the name of our five-year-old daughter and spoke to her kindly. Their thoughtful attention made us very happy and left a lasting impression. The Room was, of course, spotless—gorgeous and extremely comfortable. The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made it even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful one-night stay. No matter how many times we visit, it’s one of our favorite Hotels that always makes us want to come back. We would love to return again.

This was our first time staying here. We were very satisfied with everything, including the complimentary drinks, well-stocked amenities, the cleanliness of the Room, and all of the meals. The building itself is not new, but it preserves the charm of a traditional Ryokan—such as its Japanese garden—while the interior has been renovated for a comfortable stay. It was a memorable trip. Thank you very much.

I have no complaints about the Ryokan. I was surprised to be able to enjoy red snow crab even in summer. The in-Room dining service was also excellent. Just one point: the sweet shrimp at dinner was outstanding, but the Ryokan I stayed at the next day in Amanohashidate was better in terms of the sweetness of its miso (probably just by chance...). I would definitely like to visit in winter.

The moderately American-style Room decor feels thoughtfully different from a typical Business Hotel. It was a new, clean Room. I was surprised that the bath and toilet were clearly separated. (The bathtub and shower felt like something you’d have at home.) The lighting in the Room is well designed, there are plenty of outlets, and it’s highly functional—overall, the hospitality far exceeded expectations for this price. Breakfast was also very satisfying in quality, and the other guests gave an elegant impression. There were a couple of moments when I noticed the soundproofing, but it was quiet at night.