Nationwide × Accommodation With Banquet PlanHighly rated for rooms and amenities at Hotel·Ryokan - 14Page Number

The male staff member at the front desk provided outstanding service! When I got lost on my first sightseeing trip and asked for help, he kindly guided me. Thanks to him, I was able to enjoy myself and it turned into an amazing trip! I’d love to stay here again. Thank you very much.

Close to Chikura Beach, we went surfing in the morning, then after checking in at 3:00 PM, we enjoyed the sauna and jacuzzi. In the evening, we took our time with a BBQ—it was a truly fulfilling stay.

The Onsen was wonderful, and the breakfast was delicious. The staff were welcoming and attentive. My friend and I said we’d like to come again. The Room was spacious, and the view from the window was great. We were satisfied with everything.

I like the spacious Room in the main building. The bath and toilet are separate as well. However, despite the quiet surroundings, the air conditioner noise is strangely loud, and sensitive guests may not be able to sleep. Shoes are not allowed indoors, so especially in summer it feels uncomfortable unless you bring your own slippers. Socks also get dirty. It was disappointing that the Pac-Man arcade machine on the 3rd floor was not working. I had breakfast for the first time in a while and it was good. There is quite a luxurious variety of dishes. I would like to know the dining hours on the 2nd floor.

Thank you for hosting us during our visit to watch a Yakult Swallows game. It is an old Hotel, but it was very clean and well maintained. The staff were polite and pleasant, which made our stay comfortable. If there is another game in Matsuyama, we would be happy to stay here again.

It was a truly wonderful Hotel. From the moment I stepped inside, I felt a sense of calm and dignified atmosphere. The cleanliness throughout the building, the color tones of the furniture and interiors, the beauty of the design, and the carefully arranged details all conveyed the Hotel’s overall elegance. What impressed me most was the warmth of the staff. Their demeanor and choice of words reflected outstanding hospitality, allowing me to relax and enjoy my stay with peace of mind. Breakfast was also excellent—not only for the food itself, but also because it could be enjoyed slowly in a serene setting. It felt like one of the great highlights of staying at this Hotel. This Hotel is not simply a place to stay; it is a place to step away from everyday life and spend quiet time in refined comfort. I would highly recommend this Hotel to anyone who wants to take their time enjoying their stay while appreciating its beautiful atmosphere and distinctive world that the staff so carefully preserve. I sincerely thank all staff members for providing such a wonderful space and service. I would love to visit again. However, some guests’ behavior was disappointing. At minimum, basic manners matter—no swimming in the large public bath; no shouting by adults or children; no arguing or yelling between parents; no running in the breakfast area. Even though it was only one night, there was a significant gap between guests who wanted to enjoy a quiet, high-quality environment and those without manners. With both groups mixed together, it is true that there were many moments when I could not fully enjoy what should have been such a dignified and lovely atmosphere. The food, cleanliness, ambiance, elegance, professionalism at reception, quality of furnishings, and housekeeping (except for parts related to air conditioning within the building) were all excellent and very satisfying. This is an issue on our side as guests. Please follow basic etiquette in shared spaces: do not run (especially in the breakfast area), do not shout, do not argue loudly even as parents—and keep your voices down. Unfortunately there were many guests who did not observe these basics. I especially wish people would refrain from swimming in the large public bath. There were also children splashing water around with wash buckets—yet some parents did not correct them; instead they swam together with their children while being loud. It felt chaotic. I also did not want to witness arguments between parents. I do not want to hear shouting or yelling. If only guest behavior improved—but aside from that point, this Hotel is outstanding!

Conveniently located near the station.

We stayed with my uncle and aunt and enjoyed a great deal with the Iwate discount. It was our first visit in two years. The interior had been updated beautifully, and we enjoyed the welcome drink. There was a wide variety of food. We savored Iwate’s three famous noodle dishes from the morning, and the selection of sweets was excellent as well. The Onsen offered not only a large public bath but also a Jomon-style bath. My husband was especially delighted with the free karaoke. We were very happy to spend such an enjoyable time together as a group of four. Thank you very much. We would love to visit again.

I had used this Hotel a couple of times before for day use, but staying overnight was truly something special. The tower view was wonderful—you can see not only what’s right below you, but the entire panorama clearly. In a good way, it was different from the photos. And since I always chose a Room with a tower view, it might even have been the same Room as in my memories… I was so happy. As this is a historic Hotel, there are some older Facilities, but the comfort more than made up for it. Even though it’s high-class, having a microwave in the elevator hall felt very thoughtful—there must be many business travelers as well! I was also surprised by how many ingredients were in the fried rice at the Chinese restaurant, and the terrace projection mapping—and breakfast… The taste, variety, and uniqueness were all on another level. I made new memories and would love to visit again. Thank you very much.

This was my first time using it. I have used nearby chain Hotels several times, but I chose this one because it is closer to my destination. It was very good. Above all, the response of the front desk staff was excellent. Also, I enjoyed both dinner and breakfast as they were delicious. If there is an opportunity, I would like to use it again.

The staff’s hospitality was excellent. I booked a breakfast-included Plan, and the meal was beautifully presented, with delicious rice. At the on-site pastry shop, their desire for guests to truly enjoy the sweets really came through. I tried the silky pudding with vanilla beans and it was outstanding. It seems you can also buy pastries for takeout, so I’d like to stop by again when I visit Utsunomiya. Since weddings are held here as well, the lobby and other areas felt calm and pleasant. There is plenty of parking, so arriving by car was no concern at all.

I stayed for 3 nights and 4 days on a solo travel Plan, combining it with work. The best part was the meals. The sashimi and the Western-style dishes the next day were wonderfully varied, and I was very satisfied. I was also very pleased with the staff’s attentiveness. However, due to my work needs, I preferred a Room with an additional separate space, and I truly appreciated that you kindly accommodated my request by changing it for an additional fee. I think this is a very good Hotel. I will stay again. Thank you.

I was very satisfied. I sincerely appreciate the front desk staff for kindly answering my questions. I visited for a concert, and it turned into a wonderful trip to Yamagata. The paintings and sculptures reflect the Hotel’s sense of elegance.

Thank you very much for such a comfortable stay. The Room was extremely user-friendly, and I was especially impressed by the spacious sofa set along the window. Being able to relax while taking in the Tokyo view and enjoy a drink meant there was a comfortable place to spend time besides the bed, which made staying in the Room itself truly enjoyable. It felt less like being in a Hotel Room and more like spending time in a living room. Combined with the view from the high floor, it was a wonderfully cozy space. The bed was also generously sized and very comfortable, allowing me to rest well until morning. What left the strongest impression this time was the Club InterContinental Lounge. It offered unusually generous spacing between seats for a Hotel in central Tokyo, so I could spend time there in complete calm. Cocktail hour was excellent as well—not simply about offering more food, but thoughtfully designed so guests can enjoy an unhurried evening with a cold tapas buffet, made-to-order hot tapas, champagne, and cocktails. In particular, I appreciated that cocktails were properly prepared and delivered to my seat; that original cocktails such as the Saketini were available; and that when my glass of Moët & Chandon started running low, staff kindly asked “Shall I bring you another?” before I even needed to request it. When people talk about lounges they often focus on the variety of food and drinks, but what I found most appealing here was how attentively the staff looked after guests while maintaining such a relaxed atmosphere. Also, although all key Facilities—such as the pool, restaurants, and lounge—were available within the property, each area felt comfortably spacious. Even spending an entire day inside the Hotel never felt cramped. After using the pool we also ordered French onion gratin soup in our Room; it warmed us up perfectly after getting chilled from swimming, and we were grateful to be able to use our Hotel credit as well. We were also able to enjoy breakfast at leisure until later hours in the club lounge. In addition to both Japanese breakfast options and buffet selections, we unexpectedly received one of the chef’s signature dishes—it was delicious and became a wonderful memory. Having everything we need readily available—and being able to use it freely at our own pace—is what makes this Hotel so appealing. This stay has made it one of those Hotels I would happily return to again whenever timing works out. Thank you very much to all of your staff.

I had errands in Uehommachi and debated staying at the Marriott in Tennoji, but choosing this place was the right call. It felt different from what I expected, and I was more than satisfied! The bed was very clean. The bathroom and toilet felt a bit dated, but nothing that bothered me. The amenities covered everything I needed, and if you need anything extra, there’s a FamilyMart nearby as well as Kintetsu Department Store.

At the breakfast buffet, the chef prepared dashimaki tamago and onigiri on the spot (you can choose the fillings), and I was happy to enjoy them freshly made. Today’s miso soup had clams in it, with a rich clam broth—it was delicious and comforting. There was a wide variety of dishes and desserts, including konjac-based items and Ota’s famous yakisoba, so choosing was fun and exciting. I’d love to stay again.

The breakfast buffet was a big hit with my family! The bath was also wonderful. On our way home, I realized at Gamagori Station that I had left my wallet on a sofa on the first-floor lobby of the Hotel, and I panicked and called. A kind guest turned it in to the front desk, and a staff member even brought it to the station. I’m truly sorry for the trouble, but your kindness saved our trip. We will definitely stay again next time. Thank you very much.

Located in a secluded area with an exceptional view from the window! The atmosphere, reminiscent of a place where bears might appear, adds to the charm!

The building is old, but it feels like it has been renovated as much as possible. The elevator is old, but the Room feels nice. The toilet is modern, and the bath is separate and spacious—great for relaxing. The water pressure is low, about two-thirds of what I have at home. For parking, you can choose either JPY 1,000 with free in-and-out access, or the JPY 900 lot across the street with a 24-hour lock-in system. I appreciated how the front desk staff tried their best to be kind, so I also made sure to use the Room as neatly as possible. As for the large public bath... well... yeah (lol).

It was a very cozy Room. I’d like to stay again.