Nationwide × Accommodation With Banquet PlanHighly rated Hotel·Ryokan for Onsen and bath

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The service was very attentive, and since we arrived 30 minutes before our scheduled meal time, they kindly allowed us to delay it. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody played on a music box, a small flower basket, and even celebratory bite-sized sekihan (red bean rice) and sweets—it truly moved me.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

We stayed as a group of five with our daughter and son-in-law and our 5-month-old grandchild. It was our grandchild’s very first trip and their first Onsen experience. As it was a weekday, we were upgraded to the highest-grade Room, which made our stay extremely comfortable with no inconveniences at all. The attendant who looked after us seemed relatively new, but provided courteous service with care in every detail. The private open-air bath was wonderful, and we enjoyed delicious meals. The simmered golden eye snapper in particular had a gentle seasoning and was outstanding. It was also our first time trying the mixed breakfast dish, and it was very tasty. The location is close to Atami Ginza and Sun Beach, making it perfect for strolling around and enjoying local food. Thanks to you, it was a truly satisfying trip in every way. Thank you very much.

Thanks to the information you shared with us by email in advance, we were able to arrive smoothly at Yukaen by shuttle bus on the day. Check-in was also explained carefully, and we stayed comfortably throughout. We considered sightseeing on the second day, but since we had fully enjoyed Chuson-ji Temple on the first day, we decided to focus on relaxing and enjoying the Onsen. We booked a head and hand course at Nagomi-yu for day use, had lunch, and spent a very restful time. The fried shrimp and minced meat cutlet we ordered for daytime drinks were impressively generous portions, and everything was delicious. The lounge pancakes were also great—we finished them in no time. Dinner on the second night featured a different menu from the first, so we could enjoy a new atmosphere as well. The hospitality truly felt guest-focused and very comfortable; my friend and I said we'd love to come back as we left the Accommodation. Thank you for a wonderful stay.

I stayed here to celebrate a friend’s birthday. My friend asked me to choose the Accommodation, and I booked Takitei without hesitation. We were extremely satisfied! The Room, baths, meals, and attentive service were all wonderful. Since it was a birthday, we also received such warm hospitality, and my friend was truly delighted. My friend especially loved the jibuni served at dinner. Thanks to you, I was able to spend a wonderful time with friends I hadn’t seen in a while. I’m filled with gratitude. I would love to visit again.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

We visited with my son’s family. Traveling with our 8-month-old baby, we had some concerns, but even though we made Reservations for two Rooms on different dates, the staff kindly arranged for us to dine together and showed thoughtful care in many situations, which made our stay truly enjoyable. Thank you very much—it became a wonderful memory. My son’s family also said they would like to come again, and we hope to visit again as well.

The Onsen water has a silky, soothing quality and feels wonderful, but above all, the kids’ room was fantastic. Our 3-year-old grandchild loves it and had fun the entire time again on this visit. Seeing that happy smile is the best gift for us grandparents. This is our third stay this year, and we also have a Reservation for December 31 at year-end.

We stay here mainly for Arashi no Yu, and it’s always one amazing experience after another—thank you again this time. The table tennis & darts Room was a hidden gem, and the kids were thrilled! If I had one request, it would be to have some board games the kids can enjoy (even something like UNO) in the table tennis Room or at the front desk—then children wouldn’t get bored even during a Multiple Night Stay. In any case, thank you as always for another wonderful stay.

As always, we had a relaxing stay. Thank you very much. Compared to the past, it felt like there were fewer dishes, but given the times, I understand that can’t be helped. I was also happy that you still served rockfish. Just one thing I noticed: I wish there had been a bit more sauce for the rockfish.

We stayed for two nights. The Room was spacious and clean, with easy access from the lobby, making it very comfortable. A kids’ festival-style event was being held, and the Accommodation staff were kind and gave us lots of sweets, which made our children very happy. We were also very satisfied with the meals. Best of all was the bath. The open-air bath while looking up at the starry sky was amazing.

Thanks to the excellent location right in front of Yubatake, we were able to fully enjoy not only evening strolls but also morning walks. The buffet offered a wide variety of dishes, and everything was delicious. The breakfast smoothies and rice balls were especially popular with our family. It was our first trip to Kusatsu and we weren’t sure which Accommodation to choose, but we’re truly glad we chose this one.

We were kindly offered an upgrade to a special Room. In addition to the wonderful Room, the service was excellent. We truly enjoyed a relaxing vacation. In particular, a front desk staff member (I regret I don’t remember their name) recommended great places for delicious grated soba and apple pie, which my wife and I both enjoyed. It was an Accommodation we would definitely like to visit again.

This is a Hotel in Kagoshima that I have visited many times. The view of Sakurajima from Shiroyama Hotel, the Onsen, and the food are all outstanding, and before long it makes me want to go back to Kagoshima again. Not only the Hotel staff, but also the Room cleaning staff are very polite, and the Shuttle Service bus drivers are kind and always smiling. I love being welcomed with a smile. This is what makes it a first-class Hotel. I will definitely return.

Due to a change of plans, I made a Reservation the day before. It was a rainy day and I arrived early, but I was able to choose a book from the many available and enjoy reading at a relaxed pace with a cup of coffee in hand. The spacious bath, especially the bubble bath, was very soothing. The meals were so plentiful that I couldn’t finish everything. The sunrise the next morning was beautiful. There were also goats and rabbits, and if it were closer, it’s a place where I’d love to bring my dog for a Multiple Night Stay.

I’m a repeat guest. At the festival, the shaved ice, fresh tomatoes, cucumbers, edamame, and konjac were all very delicious. The draft beer tasted exceptionally good. Since meals were served in the Room, I was able to dine in a relaxed atmosphere. Two different types of rice were served, so I could compare them—both were delicious. Next time, I’d like to stay in a different Room.

All staff were exceptionally attentive, the Hotel was spotless and dust-free, and the Room air felt fresh. It was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent, with an eel rice bowl, chirashi sushi, miso soup, melon, and more—down to details like tsukudani and Toraya sweet bean paste—so we could relax and enjoy it little by little. I’d love to stay again.

We stayed here as a family of four. The baths are simply outstanding. There are so many different baths that, unless you plan carefully, you won’t be able to try them all in just one night and two days—and every one of them is enjoyable. Above all, the “Shirozaru-no-Yu,” designated as a Registered Tangible Cultural Property, is exceptionally wonderful! If you love Onsen, I think it’s something you should experience at least once. The age of the building can’t really be helped, but since it’s such a great Accommodation, I feel they could put a bit more effort into cleaning. Even so, the baths were truly exceptional.

Check-in was busy, but they handled the procedure at a table in the lobby instead of at the counter, so it was smooth and I didn’t have to wait, which made me very happy. The post-bath relaxation area has tatami flooring and a wonderful view overlooking the castle. The black soybean tea and muscat juice there are delicious—it's my favorite soothing space. Breakfast is always prepared with care, with a wide variety of options, all very tasty. I also really appreciate the Shuttle Service to the station in the heat. This is an Accommodation that makes me want to come back again.