Nationwide × Accommodation With Banquet PlanHighly rated Hotel·Ryokan - 2Page Number

We had a very comfortable stay. Thank you for kindly accommodating our last-minute request to change the time for the private bath. Everyone in the lobby, restaurants, and breakfast venue, as well as the staff in charge of our Room, provided attentive service. Both the meals and the baths were excellent.

This is a highly recommended glamping Accommodation. Many of the staff are young, and everyone provides outstanding hospitality. They also replied quickly to questions we sent by message before our stay, which made us feel reassured from the start. We visited in mid-July, and since the weather wasn’t great, the temperature didn’t get too high and we stayed comfortable. (On sunny, hot days, it may get a bit warm inside the tent. There is air conditioning, but it’s not very powerful.) Basically, everything you need is provided. (Coleman BBQ grill, charcoal, fire starters, tongs, fan, etc.) This time we stayed on a Plan that included dinner with late check-in. The meal came with beef, chicken, pork, and even game meat—honestly more than enough for a family of four with a teenage boy who eats a lot. Since we had a Multiple Night Stay (2 nights), they were flexible in helping us store what we couldn’t finish and even switching the next day’s meat to seafood as needed, which was wonderful. Both my spouse and I enjoy alcohol, so we really enjoyed the all-you-can-drink option. The selection was so good it almost felt unfair for an unlimited plan—and we were able to fully savor drinks unique to Hokkaido as well. They also had soft drinks like Hokkaido apple juice and milk (and it was delicious), which our teenage son definitely appreciated. There’s also a toaster so you can warm up bread you buy yourself, and coffee is available both hot and iced—truly attentive service throughout. You do need to leave the tent to use the bath and toilets, but neither felt crowded at all; everyone seemed considerate and kept things clean. It can feel slightly scary if you need to go to the toilet in the middle of the night (haha), but there are lights everywhere so it still feels safe. There is also a private sauna available for an additional fee; being able to relax there as a family of four may have been our best memory from this trip. Spending quiet time together while listening to the river was truly blissful. This is an Accommodation I’d love to stay at again if I have another chance—thank you very much!

This was our third stay on the lounge floor. Everyone—front desk staff, floor staff, bell staff, and lounge staff—was full of hospitality and treated us with great care, so we were able to enjoy another comfortable and pleasant stay. When we visited the lounge at tea time, they remembered the name of our five-year-old daughter and spoke to her kindly. Their thoughtful attention made us very happy and left a lasting impression. The Room was, of course, spotless—gorgeous and extremely comfortable. The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made it even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful one-night stay. No matter how many times we visit, it’s one of our favorite Hotels that always makes us want to come back. We would love to return again.

The Onsen water has a silky, soothing quality and feels wonderful, but above all, the kids’ room was fantastic. Our 3-year-old grandchild loves it and had fun the entire time again on this visit. Seeing that happy smile is the best gift for us grandparents. This is our third stay this year, and we also have a Reservation for December 31 at year-end.

A few days before my stay, I emailed to check on the impact of the heavy rain, and received a courteous reply with detailed information, which reassured me and allowed me to stay with peace of mind. The dining staff casually shared helpful updates, and the next morning provided even more detailed information. Every staff member was pleasant without being overly formal, making my stay very comfortable.

This was my second stay.\nThe all-you-can-drink alcohol and juices available right after check-in, along with unlimited snacks and sweets, truly make it a paradise for relaxing. Since it’s adults-only, it’s quiet with a great atmosphere. The property was spotless and well maintained, and the meals were delicious.\nI’ll definitely be back again. Thank you very much.

Hotel New Grand is irresistible for lovers of classic Hotels—everywhere inside feels like a scene from a movie. Please, please don’t do a full renovation and turn it into a modern Hotel; keep this irreplaceable space as it is with careful refurbishments. Dinner and breakfast at Normandy were, needless to say, delicious, and the wine went down easily too. I also enjoyed an elegant time at the bar, and the seaside walk afterward became a cherished memory. The staff’s courteous service was wonderful, and no matter how busy it was, time seemed to flow at an unhurried pace. It reminded me once again that the Hotel staff’s love for—and pride in—the Hotel is what creates this atmosphere.

My spouse, our younger daughter, and my 88-year-old mother stayed for one night. The arrival briefing was thorough and easy to understand, and whenever we had questions—at any time and in any place—the staff always responded accurately and courteously. What made us happiest was celebrating my husband’s 70th birthday at the restaurant: they kindly treated us to a special dish with sea bream, red rice, and sake. They also provided my husband with a purple outfit and took a commemorative family photo for us. It became a wonderful celebration, and we were deeply moved by the restaurant team’s thoughtful hospitality. The food was excellent, especially the fresh seafood. We also really enjoyed the Awa Odori event.\nThanks to everyone at the Hotel and restaurant, it was a truly memorable trip, and we are sincerely grateful.

I chose this Accommodation because of its high ratings, but it exceeded my expectations—one pleasant surprise after another. Some places these days feel short-staffed, but here the service from the kimono-clad staff was outstanding, and they answered every question warmly and perfectly. I was deeply moved after finishing in two days the biography of the first founder (the proprietress’s mother), written by the current proprietress—I ended up buying a copy. The building was filled with artworks and gorgeous fresh flowers, with thoughtful touches everywhere that anticipated every need. At breakfast and again at the entrance when we departed, the proprietress greeted us with a warm smile; her mother’s teachings clearly live on here. Niigata isn’t easy for us to visit from Kanto, but I truly want to come back with my family.

The moderately American-style Room decor feels thoughtfully different from a typical Business Hotel. It was a new, clean Room. I was surprised that the bath and toilet were clearly separated. (The bathtub and shower felt like something you’d have at home.) The lighting in the Room is well designed, there are plenty of outlets, and it’s highly functional—overall, the hospitality far exceeded expectations for this price. Breakfast was also very satisfying in quality, and the other guests gave an elegant impression. There were a couple of moments when I noticed the soundproofing, but it was quiet at night.

From the welcome pineapple cider, beer, and simmered yam konnyaku to a feast of Yamagata specialties, we were completely full! Dinner was served in beautiful dishes that made everything even more appetizing. The post-bath lounge had a wonderful atmosphere, the massage chairs were very comfortable, and we really appreciated the complimentary drinks and snacks. Of course, the baths were spacious and very relaxing! In the morning, the breakfast ramen was delicious. I chose rice porridge instead, and with so many side dishes I was very satisfied. The watermelon was sweet and tasty too.

We stayed as a couple. It was a beautiful, wonderful Hotel. The Room was great, and the large public bath was excellent. The counter seats at breakfast are also recommended. It was very tasty and enjoyable while looking out over the streets of Fujieda. If you come to Fujieda, this is a must-stay Hotel!

We were very satisfied with the meals. Everything we had for dinner was delicious. For breakfast, you can grill freshly dried horse mackerel at your table on a tabletop stove. The eggs were cooked on a ceramic hot plate, and we could choose between fried eggs or scrambled eggs to suit our preference. You can also have refills of rice. It was very windy so we only spent about two hours at the beach, but since the large public bath is available even after check-out, you can freshen up before heading home. The facilities were also kept clean and well maintained. For those who smoke, there is a smoking room in the building. We would love to stay again if we have the chance.

This was our first stay here on a trip with four friends. The Room, the meals, and above all the service from all staff were outstanding. Every staff member was courteous and kind, and we truly felt first-class hospitality—worthy of a five-star Accommodation. Thanks to you, we were able to relax throughout our stay and enjoy a special time. The clean and comfortable Room, the wide variety of delicious and thoughtfully prepared buffet dishes, and the wonderful Onsen—all exceeded our expectations. Everyone in our group was very satisfied with this trip. When we visit Kusatsu again, we would definitely like to stay at Hotel Ichii again.

I have stayed here several times, and I am always satisfied with the Hotel staff, the Room, and the breakfast. The cakes and bread at the lobby lounge & boutique “Fountain” are reasonably priced yet very delicious, and taking them back to my Room to enjoy is something I look forward to every time.

Upon entering the lobby, we were welcomed by a large aquarium and a spacious lobby, which felt wonderful. I stayed in a universal room with my mother, who has difficulty walking, and she was happy that she could relax and bathe comfortably. The staff were also courteous and attentive, making our stay very pleasant.

I was surprised by how well-equipped it was. Even with a Multiple Night Stay, we still didn’t have enough time to enjoy everything. It would have been even better if the weather had been nice.

I stayed here during my first trip back home in a while, and I was very satisfied. I usually eat out, but this time I dined at the Hotel’s restaurant, which offered a wide variety of high-quality options, and I really enjoyed the meals. I plan to make this my regular Accommodation from now on.

It was a truly wonderful Accommodation. Fresh flowers were beautifully arranged throughout the building, everything was spotless, and the lounge offerings—drinks and sweets—were excellent. The breakfast mochi was also outstanding! It was a lovely Accommodation that left our whole family very satisfied. Thank you for the wonderful memories.

We stayed in Angel’s Ladder Type A. Just as the Reviews said, the Room, open-air bath, and indoor bath were all extremely satisfying. The meals were excellent—abalone, spiny lobster, and steak. The staff were also very attentive, and we had a very pleasant stay.