Nationwide × Accommodation For Enjoying Walks In The Onsen TownHighly rated for rooms and amenities at Hotel·Ryokan - 7Page Number

The Onsen, the food, the service, and the Room were all beyond our expectations, and we were able to truly relax. It had been a while since we stayed in a Japanese-style room; lying on the tatami and gazing at the garden, we enjoyed the luxury of doing absolutely nothing. The only disappointment was that while the private bath has a wonderful ocean view, there is an apartment building directly in front of it, and I was quite concerned that the washing area might be visible from there.

This was our second stay. Last time, the hotel was spotless with thorough cleaning and the service was excellent, so we already felt it was a rare gem. This time, they upgraded our room, and we were able to enjoy a spacious, newer room. The food was delicious, the staff member who assisted us during meals was very pleasant, and of course the front desk staff were also wonderful—once again confirming what a welcoming hotel this is. We stay in many different places, but in reality there aren’t many hotels where you can feel this comfortable. I’m impressed by everything. It may be that everyone works in an enjoyable environment and that putting hospitality first is part of the hotel’s culture—but I truly felt that maintaining that consistently across all staff is not easy to achieve. We made more great memories here, and I sincerely hope to stay again. Thank you very much.

We stayed for two nights and three days during the Silver Week holidays in September, traveling from Aichi, and had a wonderful time. Before our stay, we contacted Yufuin Hana-yu by email to confirm details, and just before departure we also received a phone call with further confirmation. Thanks to this, my mother and our whole family were very satisfied. We especially appreciated the thoughtful consideration given to our meals and the in-room amenities. Although the weather was not ideal, the staff’s cheerful and considerate service made our stay very pleasant. We would love to stay again if we have another opportunity.

I stayed here with a friend. The building is old and compact, but it was clean and well maintained, and we were very satisfied with the delicious meals and silky hot spring baths. The porcini ravioli served at dinner was so good we wished we could have had seconds. I think this is a highly satisfying place for adults to relax and unwind. It’s a bit of a walk for sightseeing, but it was nice to take a leisurely stroll before dinner.

This was a wonderful place to stay. First, when I mentioned foods I couldn’t eat at the time of booking, I was surprised to receive an email right away with alternative suggestions. Everyone was very kind. Every meal was truly delicious and beautifully presented, and I was completely satisfied with everything, including the tableware and presentation. The baths were excellent. Including the day-use hot springs in Shibu Onsen, the water quality was wonderful, and I enjoyed soaking many times until it felt like it seeped into my skin. The carbonated spring in the indoor bath was also great. The property was spotless, and both the lounge and baths were always neat and well organized whenever I went. The pillow height and firmness were just right, and I slept very well. Above all, the staff were truly outstanding. They immediately noticed that I had caught a cold and felt chilly, and kindly brought me a lap blanket. They also remembered what we briefly talked about during dinner and even took the time to look things up and share helpful information with me. Thank you very much. From welcome to farewell, I sincerely appreciate everyone’s heartfelt hospitality. I highly recommend this accommodation.

Although it was a small ryokan that accommodates only a few guests, it was a very quiet, comfortable place with a traditional Japanese atmosphere. The staff were also very attentive. I was especially impressed by how wonderful the meals were, and I really liked the tastefully chosen tableware as well.

I was very satisfied with the newly renovated room. The fresh scent of new tatami was especially pleasant. The meal also came with a careful explanation and was very satisfying—especially the sukiyaki beef, which was more generous than I expected. The free drinks were a pleasant surprise as well. Breakfast was delicious, too. Of course the hot springs were great, and the large public bath was spacious and relaxing—completely satisfying. I enjoyed three baths in total: before dinner, after dinner, and in the morning—it couldn’t have been better. I would definitely like to stay again if I have the chance.

From the moment you meet the shuttle bus driver, whose warm and pleasant service sets the tone, your enjoyable trip begins. This was our second stay, and just like last time, we truly appreciated the heartfelt hospitality. Last time we arrived late and missed out on the pancakes, but this time we were able to enjoy them fully and were very satisfied. We choose this property for its rare teppanyaki dinner option, and every time we are delighted with the meal. This visit also made for a wonderful birthday celebration. We hope you will continue to provide the same thoughtful and creative hospitality in the future.

As I prefer gluten-free options, I usually stay at Japanese-style Ryokan with mainly Japanese cuisine. This Hotel also offered gluten-free meals, and the Room was clean and functional. The staff provided excellent service. The view from the Room was outstanding. I’ve already made my next Reservation.

The Onsen water was excellent, and the meals were more than satisfying. Although this is a long-established Ryokan, it doesn’t feel overly formal, and the check-in guidance was efficient and pleasant. With a good balance between service, Facility quality, and price, I think this Accommodation can satisfy most types of guests. There are three main bathing areas, each offering different spring qualities with free-flowing hot spring water. I especially liked the bath called “Saru-no-Yu.” It’s a large Ryokan, but the Onsen is so good that even hot-spring enthusiasts should be satisfied. The dining area is also very spacious; we were told all 96 rooms were fully booked on our stay, but at the times we went for dinner and breakfast it felt relaxed, with only about half of the tables in use. There is also a wide selection of alcoholic drinks, so guests who enjoy alcohol should have plenty to choose from.

Everything—from the meals and the Room to the amenities and hospitality—was outstanding, and we were completely satisfied with our stay! The open-air Onsen bath in the Room was incredibly convenient, as we could soak anytime we liked, and it felt wonderfully luxurious. Also, because this Accommodation has only 10 Rooms, we rarely crossed paths with other guests at “Owl no Yu,” so we could relax and enjoy the Onsen as if it were private. The kaiseki dinner was exquisite across the board. In particular, the miso-glazed eggplant (dengaku) and steamed eel rice left a lasting impression—they were truly delicious. You could really tell each dish was prepared with great care, and we enjoyed every bite to the very end. Breakfast was also excellent. It was my first time trying Nanban natto, and I liked it so much I wished I could take some home. The rolled omelet was fluffy and delicious as well. From the cuisine and Onsen to the Room—and above all, the heartfelt service from all of the staff—this was a wonderful Accommodation that satisfied us in every way. If you’d like to unwind in an Onsen while enjoying a drink and spend a relaxing holiday forgetting everyday fatigue, this is exactly the right place. We would love to visit again!

We stayed here for the first time with our dog to celebrate our daughter’s birthday. The welcome drink and dessert were very delicious! The welcome treat for dogs also seemed tasty—our pup finished it in no time! There’s also a drink bar available at certain times, which was great. They even have alcohol, which was the best!! The dog run was air-conditioned, so it was comfortable even in midsummer. Our dog ran around until completely tired out. Dinner is buffet-style, so it’s hard to decide what to eat (lol). The roast beef and sashimi served as a one-plate set at the table were amazing! Alcohol is available for an additional fee, but the food is so good you can’t help wanting a drink (lol). You can dine together with your dog, and there’s also a buffet just for dogs, so we really enjoyed the meal. Since it was our daughter’s birthday, we ordered a cake for an additional fee, and it was delicious as well! The staff celebrated with us too, and our daughter was thrilled! You can also use a private bath. We used it this time; we had 90 minutes, so we could relax without rushing. Dogs are allowed in the private bath too, which is wonderful! There were post-bath drinks and ice cream in the fridge—also fantastic! It’s well worth paying the extra fee! By the way, I also used the large public bath in the morning. The view was great, and it felt wonderful bathing while looking out over Lake Hamana! The breakfast sandwiches were filling and very tasty! They come with pudding too—again, amazing! One of the reasons this Hotel felt so good is definitely how pleasant all of the staff are!! Everyone we met was smiling; they talked to our dog and played with him too. Our pup got lots of love! If I had to mention something negative: although parts have been renovated, there were some areas where you could feel that the building itself is old and showing its age. But personally, there were far more positives than anything else. How easy it is to stay with your dog here, how great the staff service is, how delicious the food is, how relaxing the baths are—we went home satisfied as a whole family! I’m glad we chose this Hotel for our first overnight trip with our dog. We’d love to stay again!!

This time, I knew my schedule early and made a Reservation using the early-bird discount, so I was able to stay at a very reasonable rate. On top of that, they even upgraded our Room—it was truly wonderful. The all-inclusive plan, the thoughtful touches throughout the property, and fun ideas like making your own parfait for dessert after meals were everywhere, and I found it impressive. If I had to mention a few points: the lounge had become more of a children’s play area and wasn’t very relaxing; although the floors are tatami-mat style, it was a bit hard to walk on and I wished there were slippers; and while the key is cute, I’m used to auto-lock doors so having to lock it manually felt like an extra step. Still, their hospitality was truly outstanding.

From check-in to departure, we received warm, unpretentious hospitality. The meals were especially wonderful, and we were able to fully enjoy the seasonal flavors. The staff were friendly and cheerful in a natural way, making the stay enjoyable with their explanations of the dishes and leaving us feeling truly welcomed.

An Accommodation I’d been looking forward to even before the trip! The Room felt luxurious yet relaxing, with tatami mats that made it especially comfortable. The welcome dango were also incredibly cute! Having a bath in the Room meant I could soak whenever I wanted—it felt wonderfully indulgent. On the second day, I planned to explore Oita from early morning, but I loved the Accommodation so much that I ended up staying until the very last minute before checkout. When I visit Oita again, I’d definitely love to come back.

We stayed here in October 2026 while visiting from Kyoto. As you would expect from a traditional ryokan with kaiseki dining, everything was exceptional—not only the flavor and presentation of the dishes, but also the perfect timing and the attentive service. It felt like dining at a fine restaurant in Kyoto, and we truly enjoyed a relaxing, memorable time. From welcome to farewell, we were grateful for the thoughtful hospitality and attention to detail that you rarely find at larger hotels. We would love to stay again when we visit Hakodate.

It was outstanding... Everything was impeccable—the attention to detail throughout the Accommodation was wonderful, the staff were warm and welcoming, every dish was delicious, and the Onsen was so amazing I wanted to soak in it again and again. Since we came to enjoy hot spring hopping and relax, having a small TV actually felt like a plus. We truly felt that simply spending time there had value. When we visit Kurokawa Onsen again, we will definitely stay at Fujiya!

We stayed in a top-floor room. This hotel truly takes care of everything. Even though it was raining, we enjoyed the open-air bath with a sky-high view, the large public bath, and the in-room hot spring. The variety at the dinner buffet was unlike anything I’ve ever seen. The made-to-order Mont Blanc prepared in the morning was delicious too. The staff were very courteous. The amenities were also exceptionally well stocked, and I debated buying the hot-spring-made cosmetics at the gift shop but decided against it—however, they were so good that I ended up ordering them online. It’s a hotel where one night just isn’t enough. I’d love to book again for my birthday next year! We’ll be back.

The in-Room bath was great, and we also loved the four private baths available 24 hours a day with no Reservation required. The skincare lotion in the Room was Sekkisei, and for dinner we could choose rice or cheese. Even though we were full, the matsutake mushroom rice was so delicious that we finished it. In the evening, we were able to take the Shuttle Service bus to see the illuminated Yubatake. It was our first time in Kusatsu, and we truly enjoyed our stay. We would definitely like to stay again. Thank you very much.

This was our second stay, and everything—from the facilities and cuisine to the service—was excellent. The room was spacious and well equipped with no inconveniences at all, impeccably cleaned, and the open-air bath was also generously sized, making it wonderfully relaxing to use. The meals made great use of quality ingredients while incorporating thoughtful touches, and everything was delicious. The truffle rice at dinner (maybe it was just my imagination) seemed even more fragrant with dashi than last time—it was so good I felt like I could eat bowl after bowl! All of the staff were courteous and attentive, allowing us to enjoy a comfortable stay from start to finish. We truly felt glad we chose to stay again. Thank you very much.