Nationwide × Accommodation For Enjoying Walks In The Onsen TownHighly rated for customer service and hospitality at Hotel·Ryokan - 71Page Number

The Asama Onsen district spreads across the eastern part of Matsumoto City, climbing up the foothill slope. The Accommodation is built on the hillside, and the road in front of the entrance is only one lane wide. After leaving your luggage at the Accommodation, you move to the parking area via a narrow alley-like passage about 2 meters wide. If you have a larger car, it seems better to enter from another wider road, park there first, and then carry your luggage. This is an old Accommodation; the furniture and fittings are also old but of good quality, carefully maintained, and immaculately cleaned. The hospitality feels heartfelt; while some younger staff may seem a little awkward, they are poised and dignified. You can sense the refined quality of a prestigious Accommodation. The Room—created by combining two rooms into one—has well-chosen furniture and furnishings. It is calming and comfortable. In the in-room bath, hot natural spring water flows directly from the source; unless you truly love very hot baths, you will want to add cold water to adjust it. For smaller guests, it is deep enough to soak up to your shoulders and long enough to stretch out your legs. Opening the large window facing the garden lets in wonderfully refreshing air. The large public bath and private bath are spacious with a comfortable temperature. The lockers are solid as well. A table adapted from a lacquered low dining table is paired with chairs that are easy to sit on. The dishes brought to your Room one after another at just the right timing are genuine gourmet cuisine—anticipation and satisfaction continue throughout. Allergy accommodations and requests regarding disliked ingredients were handled perfectly. Interestingly—and elegantly—the menu does not list the head chef’s name. There is a separate bedroom with very comfortable beds. It is quiet.

We stayed in the detached Accommodation. When we called in advance to confirm, we were told it would be possible to add one more set of futons in addition to the 7 people on our online Reservation, so we stayed with 8 guests. Even with 8 people, it was spacious enough, and we had a very comfortable stay. There were notes indicating areas that still use items from the former Ito Ryokan, and there were small decorative touches on the walls like kumiko-style woodwork—overall, the interior was more stylish and beautiful than we expected. It’s only a short walk to the main building, but there is also a Shuttle Service, which we really appreciated. The meals were delicious, and drink orders and other requests were handled promptly and efficiently, which left a great impression. The large public bath and open-air bath in the main building were both wonderful on both the first and second floors—each had its own charm—and we enjoyed using both at night and again in the morning. After letting them know in advance that we would be traveling with an infant, they prepared a diaper trash bin and baby soap in our Room. Our three-generation family had a truly pleasant stay. Thank you very much.

It was a very clean and beautiful Room.

The renovated traditional building offers a modern Japanese-style Ryokan with friendly and helpful staff. The Onsen is available as a private bath, and you can use it anytime if it's vacant. There are three baths, each supposedly at different temperatures, but they all seemed to be the same temperature and quite hot. The much-talked-about breakfast was also delicious.

This was our first stay, and the check-in service was excellent—I knew right away we had chosen the right place. Dinner offered a wide variety of delicious dishes, and we were completely full; my spouse and I were more than satisfied. Thank you very much for all your help from check-out until we left. When we visit Yufuin again, we will make a Reservation at Nakaya. Thank you in advance.

Thank you for hosting me during my solo trip to Oita. As mentioned in the reviews, I enjoyed the exceptional onsen and delicious meals. The private bath allowed me to relax at my own pace. Dinner included Oita specialties like toriten and ryukyu, along with various other dishes that paired perfectly with beer. The next morning, I received helpful advice about sightseeing after check-out and purchased a ticket for the mushiyu experience at the accommodation, which was slightly discounted. The balance of attentive yet unobtrusive service made my stay very comfortable. If I have the chance to visit Kannawa Onsen again, I would love to stay here. Thank you for everything!

The owner was very kind and took great care of me. I visited solo on a motorcycle, and they even prepared a garage for me, so I could park safely with peace of mind. The interior is a typical traditional guesthouse, but it is well maintained and feels very comfortable. And the meals were truly delicious, full of local ingredients—especially the tempura made with Japanese pepper leaves (sansho). It was my first time trying it, and it was amazing! I was completely satisfied with both dinner and breakfast. As for bathing, there are many public baths nearby, which is very convenient. They also kindly lent me shampoo and soap—too kind! I was so satisfied that the value for money almost made me worry. Highly recommended!

This was our fourth stay. Ever since our first visit, we’ve been impressed by the delicious meals, the relaxing Onsen, and the wonderful hospitality of the proprietress and all the staff—an Accommodation that always makes us want to return. It also has a charming, nostalgic atmosphere, and the Room was spotless and beautifully maintained—nothing to complain about. We’re planning to visit again next year, and we’re already looking forward to it.

On a Multiple Night Stay with my elderly mother, the staff were very considerate in many ways, and we were able to spend our time comfortably. The meals were delicious, but for my elderly mother and me (over 60), the portions were too large to finish. We didn’t need lunch; snacks were enough. The Onsen water was great, and we could relax in the scenic-view bath, the family bath, and the steam bath. However, the bathtub in our Room was too deep, which felt a bit dangerous, so unfortunately my mother couldn’t use it. Since there is no elevator, I think guests with mobility issues should check in advance. The sunrise and morning glow from our Room and from the scenic-view bath—as well as the night view—were very beautiful scenery that we could have watched forever.

I had a wonderful time at this Accommodation where I could relax and fully enjoy both the Kinsen and Ginsen Onsen. Is the owner a woman who loves Onsen? It wasn’t excessive, but everything I wanted was thoughtfully provided, making my stay very comfortable. I also appreciated the complimentary free-drink service. The large public bath allows up to seven women, but since there are four private baths as well, it never felt crowded. If I may make a small request, it would be great to have tissue paper available in the private baths too, and having both M and L sizes of loungewear in the Room would be helpful so guests can choose what fits best. I would love to stay here again when I visit Arima Onsen. Thank you very much.

During this Go To Travel campaign, I stayed at about 13 properties, and the meals here were the best—just as you’d expect from a kaiseki Ryokan. Everyone should visit at least once.

I stayed for a Multiple Night Stay of two nights with breakfast included. Sometimes you get the same meals when staying multiple nights, but I was happy that the menu changed. There were many dishes and the portions were satisfying. The tableware was also lovely. The Ryokan has been renovated and both the exterior and interior are very clean. However, because the structure is an older wooden building, outside noise carries easily. More than voices, you can hear footsteps quite clearly. I stayed in a Room on the 2nd floor, and on the first night I could hear footsteps from upstairs until around 1:00 a.m., which was stressful. If you are sensitive to noise, it may be better to request a Room on the 3rd floor. When it rained, umbrellas and rain shoes were prepared at the entrance, so my feet didn’t get wet. Many people were walking outside in geta in the rain, but I was impressed by the rain-shoe service. The coffee, black tea, tea, and electrolyzed water service was also great. It felt like there were many younger staff members, but everyone was pleasant and helpful—and their English was fluent as well. It was a wonderful Ryokan where you can really feel attention to detail in everything from tableware and interior design to furniture and services. I would definitely like to stay again.

We stayed here with three households of our children to celebrate a 60th birthday. Dinner was served in a private dining room, and we were allowed to decorate it, so our family had a wonderful time together. They even lent us a red celebratory vest and prepared a festive ball for the occasion, which made the celebration truly exciting. They also took photos for us, and on departure they gave us not just one print but enough for each household—such thoughtful service in every way. The meals, the Onsen, and the service were all outstanding, making it a truly unforgettable memory. Thank you very much. We are very glad we chose this Accommodation.

The dishes were well-seasoned and delicious. The variety of dishes was just right and very tasty, making it a perfect experience. Additionally, the desserts such as pudding, ice cream, and zenzai were delightful. The staff's service was excellent as well. Thank you very much!

This was my first visit. From the courteous phone call before our stay, to the warm welcome on arrival, the quiet and spotless Room where we could truly relax, the many dishes filled with nothing but delicious flavors, and the Onsen at just the right temperature that made us want to soak forever… It was truly a blissful time. Even if you’d like to go but aren’t sure about chicken tataki, they will change it in advance by phone to other Oita specialties such as toriten (chicken tempura). It’s a wonderful Accommodation where you can fully feel the warmth of the owner and staff while they maintain a comfortable sense of distance, so I highly recommend staying here if you want to unwind. Since we live far away it’s not easy to visit often, but whenever we travel to Kyushu we will definitely stop by again. Thank you very much for your wonderful hospitality.

The Room was stylish and made me feel a bit like a celebrity. There were several bathing options—a private bath in the Room, an open-air bath in the guest Room, and a reservable private open-air bath—and all of them were exceptionally comfortable. The food and drinks were incredibly delicious, making it a wonderful, fun experience and an absolutely happy feast.

All the staff were kind and pleasant. Every dish was delicious, and we were very satisfied. The international staff were all cheerful and greeted us with warm smiles, making our stay very comfortable. Thank you very much.

I travel somewhere every month, and this was an accommodation I would love to stay at again. Thanks to this place, I had a wonderful trip, and I would like to express my gratitude here. Highlights: - Convenient location for sightseeing in Beppu Onsen using only public transportation. - They kindly stored my luggage before check-in. - The room was spacious, comfortable, and very quiet. The amenities in the room were practical and well-thought-out without any unnecessary items. Attention to detail was evident—non-slip tabi socks were a nice touch! - The bedding felt great on the skin; the comforter was light yet warm, allowing me to sleep soundly. Points that might feel inconvenient for some: The private open-air bath attached to the room has high-temperature spring water, so you need to add cold water yourself. It took about 3 minutes to adjust it to a comfortable temperature, so I recommend checking the bath temperature before taking a shower. Personally, I enjoyed being able to set it just right for myself and had a relaxing soak. No negative points come to mind. Two regrets: I couldn’t eat the welcome sweets or the pudding sold there because I was too full!

The hospitality, meals, and Onsen were outstanding—this was a wonderful Ryokan. The service from the international staff was very polite, and everyone had such lovely smiles; it felt truly warm and welcoming. Highly recommended! As for the Onsen, there were an open-air bath, family baths (private baths), and an indoor bath. During our stay we used the family baths and the open-air bath—the open-air bath felt wonderfully spacious, and with three different family baths to choose from, we never got bored!

We stayed for two nights on a family trip. The owner was very kind and attentive, and our whole family was truly happy with the fireworks and Onsen egg service! It turned into a very satisfying 2-night, 3-day trip! Thank you very much. This is an Accommodation we definitely want to use again!!!!