Nationwide × Accommodation For Enjoying Walks In The Onsen TownHighly rated for customer service and hospitality at Hotel·Ryokan

This was my first stay in Yufuin, and I chose this Accommodation. The staff’s hospitality was very pleasant, and both dinner and breakfast were a delight—each dish was not only delicious but also beautifully presented, making it a truly blissful time. The Onsen was wonderful as well; after bathing, my skin felt silky smooth. Another Accommodation I’d love to visit again has been added to my list.

We stayed here for a family trip during the Obon holidays. They kindly provided taxi pick-up and drop-off to Nagano Station, which was very helpful. The staff were attentive, and the facility was clean and pleasant, making our stay truly relaxing. The meals were also excellent. We would love to visit again in a different season. Thank you very much.

This was our first stay with our dog. All the staff remembered our dog’s name and called him by it, and we could truly feel everyone’s love for dogs, which made our stay very warm and comforting. The Room was very clean, and there was no odor at all—something that can often be a concern at dog-friendly Accommodations. The food was also excellent, and our dog happily finished his meal for dogs. We think this is a wonderful Accommodation where both dogs and their owners can relax with peace of mind. We would definitely like to stay again.

It was a wonderfully attentive Accommodation. The food was delicious—above all, the rice was outstanding. The grilled fish was cooked perfectly, and the sashimi was fresh and very tasty. I was also very happy with the late-night rice ball and message. Breakfast had a great variety and was exciting as well. Personally, I especially appreciated having rice porridge. It was raining when we left, but thank you for carrying our luggage to the car. You also lent us an umbrella, so we were able to get to the car without getting wet. I forgot something behind, but I can only be grateful for your kind and careful assistance. I would definitely like to stay again. Thank you for letting us relax and enjoy our time there.

Choosing Dogo Miyu for my first visit to Dogo Onsen was absolutely the right decision. The Room had a wonderful atmosphere, and I was able to relax comfortably, and the meals were also delicious. (Because I don’t eat much, breakfast was a bit too much for me and I’m sorry I couldn’t finish it. I tried a little of everything, and every dish was truly delicious.) Above all, the staff’s hospitality was outstanding. It was extremely hot during our stay, and one of my family members became unwell, but we are very grateful for all your thoughtful care and support. When we come back to Dogo Onsen, we will definitely stay again. Thank you very much.

The food was absolutely delicious. We were also very satisfied that the private Onsen bath was available 24 hours a day. The hostess kindly told us about nearby sightseeing spots, which made our trip even more enjoyable. We would love to visit again with my husband.

Surrounded by delicious meals, a free-flowing natural hot spring bath, and adorable cats, I was able to spend a gentle, peaceful time. Thank you very much.

The three of us—my 86-year-old father, my brother, and I—stayed here. When I mentioned during the Reservation that my father is elderly, they kindly upgraded us on the day to a Room with a private indoor Onsen bath fed directly from the source. My father was delighted and said he could truly relax and enjoy the Onsen. Everyone at the Ryokan, starting with the proprietress, was very kind. Their service was warm yet respectfully unobtrusive, which we really appreciated. Our Room was a traditional-style Japanese-Western suite inspired by an old farmhouse; it was spacious and luxurious, and we couldn’t help but admire the impressive beams. We were shown to a private dining room for our meal, which we had been looking forward to. The dishes were served at our pace, allowing us to savor delicious food and drinks in complete comfort. It was a wonderful Accommodation that made us want to return again after quite some time away. Thank you so much to the proprietress and all staff for your exceptional hospitality!

The Accommodation, the staff, the meals, and the Onsen were all outstanding. The meat and eggs in particular were unforgettable. If I visit Yufuin again, I will definitely stay here!

We stayed in Room 401 with an open-air bath. The deep, expansive views, delicious food, and Onsen were all wonderful, but above all, we were most impressed by the warmth and kindness of the staff. Even among Accommodations in the same price range, many do not see guests off, so we truly appreciated it. It made us want to come back even more. Thank you very much.

From July 20, we stayed for two nights again. We traveled by train with two dogs. We’ve gotten completely used to it now, and that’s all thanks to the warmth and kindness of everyone at the Ryokan. I couldn’t make it without the Shuttle Service from the station. Thank you, as always, for your wonderful Shuttle Service. The meals reflected the season, and each dish was thoughtfully prepared and delicious. I rated the bath 4 stars because the stairs to and from the bath, and the airflow around that area, felt a bit uncomfortable for this time of year. The bath temperature was perfect for me. Thank you so much to all the staff for your kindness. We’ll be back again.

I found this Ryokan while looking for a trip to give my boyfriend as a birthday present, also as a thank-you for his proposal. This was an important trip for me, and everything—from the hospitality to the Onsen, the food, and the Room—was wonderful. It was a truly heartwarming Ryokan. When I asked about bringing in wine as a surprise, they responded and accommodated my request promptly and with great care. I didn’t expect such thoughtful support, and I’m very grateful. In the end, he was delighted, and we were able to spend a lovely time together. While searching for a Ryokan, I saw many reviews praising the hospitality, and after staying here I completely understand why. The service from our attendant and all other staff was excellent, making this trip even more special. We also enjoyed seasonal flavors in the cuisine, and since it was served in our Room we could relax and enjoy it at our own pace. The words said to us at departure—“We look forward to welcoming you again in another season”—left a strong impression on me. We would love to visit again.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

This was my second stay. Last time, I stayed during a snowy season, so this time I was able to relax until dinner and fully enjoy the sight of green trees swaying and the gentle calls of evening cicadas from my clean, refined Room. The meals here are delicious both in the morning and in the evening, with plenty of vegetables. Of course, the fish and meat were also excellent—everything was flawless. Above all, the staff’s smiles were wonderful, and their service was attentive and professional, which made me feel truly happy. I will definitely come back to stay again when I have time. Thank you very much.

Staying at the dreamlike Accommodation “Bansuirou Fukuzumi”—and on top of that, being able to make a Reservation for “Room 15”—felt unreal. I honestly thought, “No way… really?” After waiting for months, the day finally arrived, and from the moment I stepped into the front desk area, everything was already overflowing with charm. Mr. H, the manager who guided us to our Room, was incredibly kind and also took great care in showing us around the building. I’m truly grateful to have heard such in-depth stories as well—it made me realize that maintaining an Important Cultural Property involves far more effort than I had imagined. The famous ceiling painting was breathtaking too. Everything was simply stunning; outside, the evening cicadas were singing and made the atmosphere even more special. After fully enjoying Room 15, we headed to the bath—what I’d been looking forward to most: the Onsen. The indoor tiles were so cute, and the Onsen left my skin feeling relaxed and silky-smooth—absolutely wonderful. Every dish was carefully prepared and delicious as well. Thank you so much for accommodating my allergies—I truly appreciate it. Our attendant was also very friendly and lovely. And thank you for providing Shuttle Service too. Being able to stay at “Bansuirou Fukuzumi,” and having encountered this place at all, has become a lifelong memory—I feel so happy to have had such a precious experience. Even if Room 15 becomes a café someday, I’ll be cheering you on. I would love to visit again. The truly precious Important Cultural Property: Bansuirou Fukuzumi

I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

Although the building and Room are not the newest, the staff’s thoughtful hospitality—clearly reflecting excellent training—felt genuinely warm rather than scripted. The food was also stylish and delicious, and we had a very comfortable stay.

Thank you very much for your hospitality the other day. I’m sorry my review is late. At this Accommodation, we were worried about making check-in on time due to unexpected traffic, but they handled it with incredible kindness and flexibility. We told them—though we didn’t know exactly when we would arrive—that we really wanted to have dinner, and they warmly replied, “We’ll be waiting.” In the end, we made it in time and were able to enjoy the meal without delay. It wasn’t an overly luxurious kind of service, but rather thoughtful hospitality that anticipated what guests might need—whether in the Room, the bath, or the meals. There was also live entertainment: a staff member performed a singing-and-guitar set during dinner. We had no idea there would be live music, so it was a wonderful surprise. Both dinner and breakfast were outstanding, featuring seasonal ingredients and local specialties unique to the area. From presentation to flavor, everything was beyond words and truly enjoyable. I only wish we could have checked in earlier so we could have enjoyed more of the Accommodation. We would love to visit again.

From the moment I was picked up, the staff made a great impression, and as soon as I stepped into the Hotel, I was soothed by a wonderful aroma scent. I was shown to a private Room to check in. The Room had a simple design and was very comfortable to stay in. I also enjoyed choosing my favorite scent with the aroma diffuser in the Room. This time I joined the 1-night, 2-day fasting course. Since it wasn’t a water-only fast, I had carrot juice, homemade umeboshi (pickled plum), bancha tea, and more for dinner and again the next morning. After checkout, they treated me to rice porridge, miso soup, handmade umeboshi, hana ingen beans (runner beans), and bancha tea—everything was very satisfying. Personally, the hana ingen beans slowly simmered over two days with beet sugar were so delicious that I couldn’t help asking if they were available for purchase. After check-in, I also received a brown-rice onigiri with umeboshi, which I enjoyed on my long-distance bus ride home. There is no TV in the Room, but Wi‑Fi is available so you can use your smartphone. However, since it was such a good opportunity, I tried not to use my phone during my stay as much as possible. Time flew by as I read health magazines in the lounge with herbal tea in hand; opened the window in my guest room to read my own book while listening to birdsong; and reviewed personal finances that had been put off due to everyday busyness. From the Onsen bath area in the morning, you can see Mt. Asama—the view was truly wonderful. If there’s one thing to mention: since exercise is part of my routine personally, having showers in every Room would have made it even more comfortable by allowing me to rinse off quickly after working out. Other than that minor point, everything exceeded expectations—the staff were lovely throughout—and it was a stay I would definitely like to repeat.

All of the staff were very pleasant. There was also a complimentary drinks area, which we enjoyed. The meals were especially delicious, and each dish was thoughtfully prepared with great attention to detail. The service staff’s explanations and hospitality were professional and excellent.