Nationwide × Accommodation For Enjoying Walks In The Onsen TownHighly rated for dining at Hotel·Ryokan - 51Page Number

It was my first visit in a while. I used to go once a year, so I’m practically a regular. The Hotel staff even remembered me and were considerate about my allergies and foods I don’t like. I always stay in the Spa Living room, and the hot stone sauna had been replaced with a sauna, which was also great. The service is truly excellent—everyone is wonderful. They are polite, but also make your stay enjoyable. I definitely want to come again next year.

We stayed with 2 adults, 3 children, and 1 dog. Even though we arrived after 6:00 PM on the day of check-in, thank you for accommodating us by changing our meal time, moving us to a dining Room where we could eat next to our dog, and upgrading our Room free of charge (even though we didn’t ask). We only realized it after we got home (laughs). Despite the busy Obon season, the front desk staff remained calm and composed, and the attendants greeted us with smiles. Our children had a great time as well. We truly appreciate being able to spend such a meaningful time there. We would love to stay again if we have the opportunity.

I was looking for Accommodation in Matsumoto City for sightseeing in the Kamikochi and Takayama areas, and although it was a bit far from the city center, I chose the Itoen Hotel. I selected it based on everyone’s Reviews. The dinner was plentiful and delicious, and the all-you-can-drink option was included. The Itoen Hotel offers outstanding value for money—I’ll continue to support you.

The thorough explanation of the facilities at check-in and the attentive service at the buffet restaurant were excellent.

We stayed in a Japanese-style Room for three people, and it was spacious and very relaxing—thank you. We were also satisfied with the Onsen, and the breakfast was delicious. Thank you as well to the staff for their courteous service. Although recovery is still ongoing, we sincerely hope for the region’s full restoration.

I’m a Wakayama resident! I often stay at various Hotels in Shirahama. I knew the name, but wasn’t sure what it would be like… I was blown away! I regret not coming sooner. Amazing value for money, great food, and excellent hot spring quality! The bread was the best I’ve ever had. I definitely want to come back again!

The staff’s hospitality was excellent, and employee training is thorough. The building itself is not new, but it has been renovated throughout. The food was also delicious. The rates are reasonable, and it’s a Hotel I would like to stay at again.

We stayed for one night as a family. Both dinner and the breakfast buffet were very delicious. The Facility felt a bit dated in places, but the Room was well cleaned, and overall we were satisfied. After arriving by car, the Hotel provided a free Shuttle Service to the Onsen town area, which was very helpful and allowed us to enjoy a relaxing walk around. One disappointing point was that when we used the pool, I had confirmed by phone in advance that there would be an air pump, but it was quite old and looked like it had been repaired with duct tape. It ended up leaking air and couldn’t be used, so we inflated our float normally by mouth. The changing room also felt old, and it was disappointing that the floor was soaking wet. Afterward, a female staff member kindly put our swimsuits through the spin dryer for us, which we really appreciated. All of the female staff at reception and at the pool were very kind, making this a wonderful Hotel where we would like to stay again.

It was a truly wonderful Onsen. Not only was the water quality excellent, but with one indoor bath and two open-air baths, I never got tired of soaking no matter how many times I went in. There was also a free beer event, and I was very pleased with this unexpected service. Because a typhoon made landfall on the day of my stay, I couldn’t go out to eat in the Onsen town at night, which was disappointing—but thanks to this service, I was able to enjoy drinks in the lobby instead. The Room was thoroughly cleaned and the entire building was kept spotless, so I rated my overall satisfaction as 5. I would definitely like to stay again (next time for winter skiing...).

Located near Yugawara’s Manyo Park, the Hotel is a comfortable size and it was enjoyable to walk around inside. Dinner was a course meal served at the table, and the staff were efficient, allowing us to relax. It was great to enjoy both the open-air bath for Hotel guests and the one for general visitors. The front desk staff were also very courteous.

I made a Reservation in a hurry due to unforeseen circumstances and ended up making several mistakes, but the front desk staff were very kind and helpful. Although the building and Facility feel a bit dated, the room was more spacious than expected, I was able to fully relax and enjoy the Onsen, and breakfast was properly prepared and delicious. Overall, I was more satisfied than I had imagined. I would definitely like to stay here again. Thank you very much.

On my first trip to Yufuin, I visited on a solo journey. Both the head lady at the front desk and the lady at the restaurant were wonderful, and I was able to spend a very comfortable time. The Room was very clean and felt warm and welcoming. I was also able to relax and fully enjoy the bath. It was a lovely Accommodation where time passed gently and with care. I’m glad I decided to come. Thank you very much.

Everything was excellent. We had both dinner and breakfast. You could really feel the chef’s attention to detail. It was delicious! The rice was especially great! Free beer was the best!

It’s a small, quiet Onsen town with very little to walk around and see. The Ryokan is quite old and it’s hard to call it spotless, but it’s a great place to relax in a laid-back rural setting. Each dish is carefully prepared, beautifully presented, and truly delicious—wonderful meals overall. The bath water also has its own distinctive character; I liked it as an Onsen. In summer they keep it at a lukewarm temperature, so you can soak for a long time. The owner and staff were friendly and genuinely kind.

Stayed for a family birthday trip. The accommodation had a charming, retro atmosphere that felt like stepping back into the Showa era. There were various rest areas throughout the accommodation, perfect for relaxing with a book or simply unwinding. The retro-style chairs were very comfortable, and even the scent carried an old-fashioned charm reminiscent of the past. Some rooms were located quite far from the bath area, making it feel like navigating a maze at times. In winter, the hallways seemed like they could get very cold. A few minutes' walk from the accommodation was an exclusive bathing area for guests featuring five private semi-open-air baths and one non-private semi-open-air bath. It might be challenging to visit in bad weather, but we went both in the evening and morning to enjoy 100% natural hot spring water that kept our bodies warm—truly excellent Onsen water! However, some parts of the bathtubs and floors had sharp textures due to mineral deposits from the Onsen water, so caution was needed (laughs). The large open-air baths offered three temperature options: cold-feeling lukewarm, very lukewarm, and very hot—but unfortunately none at just-right temperatures. Dinner by an irori hearth was delicious; however, it could get smoky so clothing care is advised. All staff members were warm and provided excellent hospitality throughout our stay!

I stayed with my mother. The view of the Kuma River from the Room was wonderful, and we spent some time just enjoying it. We thoroughly enjoyed the ayu sashimi, salt-grilled ayu, and other dishes. Everything was delicious. It was also my first time trying dried-and-grilled ayu at breakfast. Along with the Ryokan itself, the baths had a sense of history, and the quality of the hot spring water was excellent. Next time, I hope to visit with my wife and children as well. Thank you very much for your hospitality. I imagine there may be impacts from the earthquake (such as cancellations), but I wish all of your staff good health and all the best.

Upon arrival at the Accommodation, a female staff member greeted us with a gentle smile and warm hospitality, making it a wonderful memory. We were also very satisfied with the welcome drink service, which included coffee and a small Danish pastry.

I stayed in the Moon Room on a solo trip. Due to various circumstances, I made a Reservation after 5:00 PM on the day of arrival, and with the same-day discount it was a great deal. Since my expected arrival time was set for 10:00 PM, the Accommodation contacted me, and their warm and kind response raised my expectations. I arrived just before the welcome drink service ended. Soaking in the iconic footbath, I enjoyed sparkling wine poured generously. The Room was more than spacious enough for one person, and although I initially thought the Onsen on the terrace might be small from the photos, it was also plenty for one. It’s a circulated bath from Kiga Onsen, but for someone like me who prefers hotter water, it was just right—and it warmed me up so much that I started sweating. The door from the Room to the terrace is accordion-style, so after daybreak I left it fully open all morning—it felt wonderful. The open-air bath at the large public bath uses free-flowing spring water from Owakudani. As someone who likes Kusatsu and Manza, I felt the sulfur scent was mild, but I still really enjoyed the milky-white water. However, it was unpleasant to have long hairs and fallen leaves cling to my body. In addition to the powder corner in the large public bath area, there is also a separate powder room with a ReFa hair dryer, a Panasonic hair iron, and a Panasonic facial steamer. Since I had been considering buying them anyway, it was great to be able to try them out. (For reference, the hair dryers in the large public bath were Dyson.) There were many negative Reviews online so I felt nervous until actually staying here, but it turned out to be a very satisfying stay. I’m also interested in one of their higher-category detached Rooms (annex), so I’d love to visit again.

I made a Reservation because I wanted to go snowboarding. The free Shuttle Service to several ski resorts was very convenient. The Onsen and Room were clean, and the meals were luxurious with all-you-can-drink alcohol. The price of around 10,000 yen is an incredible deal. It truly turned into an enjoyable trip. Staying at this Hotel makes you not want to stay at any other Hotel. Thank you very much!

I stayed for two nights in August and did not experience any major inconveniences. The meals were delicious. The Onsen was spacious, and I was able to relax and enjoy it. The staff were also very helpful. There was only one designated smoking area outside, but it was not particularly inconvenient.