Nationwide × Accommodation For Enjoying Walks In The Onsen TownHighly-rated Hotel·Ryokan - 98Page Number

Although I was a little taken aback at first by the ultra-stylish space designed by Kengo Kuma, that sense of stepping into another world only made it more exciting—and it turned into a truly enjoyable stay. Both dinner and breakfast were served in our Room. Even though this is an Onsen town, the sashimi was surprisingly fresh and delicious, and paired perfectly with local sake—leaving us pleasantly tipsy. There are four private baths on the first floor, and by timing it right we managed to try them all—both at night and in the morning! On top of that, there was an open-air bath on the third floor where we stayed, so we ended up completing all “five baths” (laughs). What impressed me most was the tofu served at breakfast. It’s freshly handmade tofu from Nogawa Tofu Shop nearby, which they start making from 3:00 a.m.—soft, fluffy, and genuinely delicious. The staff were wonderfully warm and welcoming as well, and I could truly relax. By chance it was Saturday night, so we also got to watch a Hanagasa Dance performance (about 15 minutes) right in front of the Accommodation. The interaction with locals felt heartfelt and authentic. Ginza Onsen itself isn’t overcrowded with tourist spots, so nights are quiet and time passes peacefully. With its magical atmosphere reminiscent of *Spirited Away*, this is the perfect Accommodation for anyone who wants to savor a calm yet luxurious getaway.

This was my first time staying here. Although I won’t go into details, there was a difference from what I had reserved, which initially left me confused. However, the staff responded quickly, and I was able to enjoy a comfortable stay. I feel it’s rare to find a Hotel that provides such pleasant service these days. If I have the opportunity, I would definitely like to stay again. Thank you very much.

One person had to be a No Show at the last minute, but they calculated the Hot Spring Tax only for the number of guests who stayed, which was very kind. An overseas staff member assisted us at the front desk, and their language, guidance, and service were excellent—I was truly impressed. The Room was also divided into two separate areas inside, each with its own door, which solved my husband’s snoring issue. There was a large public bath and a microwave as well, which was convenient. It was a bit disappointing that the parking lot can fit only four cars when parked tightly, and that the futons were thin. I think it would be even better if thicker mattresses were introduced. That said, the hospitality was truly outstanding; I work in customer service too, and it made me want to learn from them. Thank you very much for taking such good care of us during our stay.

After 20 years, the bath was still great, and although meals were previously served in the Room, the food was excellent. The staff were all very pleasant. The garden remains as beautiful as it was 20 years ago. While I like the nostalgic feel of the building, a bit more renovation might be better.

You can see the sunrise from both the room and the bath. The weather was nice, so it was a beautiful view. The breakfast was delicious, and I had a very pleasant stay. Thank you very much!

I had made a Reservation last October but had to Cancel the Reservation due to circumstances, and this time we finally made it happen. Since only a “no meals” room was available, and we didn’t want to be tied down by time on the way there, we stopped by a supermarket and picked up food for three meals. We knew there was a microwave at the Accommodation, so we also ate things like retort curry. There is a two-door refrigerator installed in the closet, so it keeps items fairly cold. It’s definitely worth making use of. However, there are no dishes provided, so I recommend bringing disposable plates (and chopsticks/spoons). Also, there is no coffee or tea provided, so if you need them, it’s best to bring your own (there are no cups either). The room is a 6-tatami-size room as shown in the photos, but you have to lay out and put away the futon yourself. For older guests, that may feel a bit tough. We stayed three nights and there was no cleaning service. This was explained at check-in (including the points above), so we accepted it. Each morning we put our trash outside the door before going out; honestly, it became more stressful than expected because you need to be mindful of basic sorting. It’s reasonable and within common sense—but still. Two issues stood out. The mattress futon was extremely thin—like what people call a “rice cracker.” There were four futons available, so my husband and I used two each, but we could still feel the tatami through them. We even added the cushions provided in the room underneath, but it barely helped. I have lower back pain and chose Nagayu Onsen for that reason, so this was difficult for me. It may be time to replace them. Also regarding the safe: it is attached as part of the room key set-up but appears broken and unusable—now seemingly used as a TV stand instead. In this situation, I think it should be listed as “no safe.” And these days especially, having an in-room safe feels essential—so I strongly hope this will be improved. For these reasons I rated it 4 stars. Lastly—and most importantly—my husband and I were truly impressed by the manager’s personality: very friendly and considerate (just my personal impression). They also guided us about reserving/using the private family bath(s), which allowed us to use everything with peace of mind. The Onsen was wonderfully relaxing and high quality; we were able to share precious time together as a couple. If possible, we would love to stay again—thank you very much!

It was great that I was able to find an Accommodation in Yamanaka Onsen, considering the rental car parking, my husband’s Accommodation, and a place for me to take a nap while I was on the KAGASPA Trail with him. Check-in was from 15:00, but you kindly let me in early so I could rest—thank you. Since I didn’t have time to enjoy the Onsen or anything else, I’m sorry that I can’t really share much feedback.

Right in front of Lake Toya, the view from the Room is outstanding. The Facility is old, but it is kept clean. There is no open-air bath, but the Onsen is free-flowing from the source, with a perfect temperature that lets you soak for a long time. The staff provided very pleasant service. We could see fireworks from the Room for about 20 minutes starting at 20:45. They were incredibly beautiful and amazing. It was an affordable stay, and we enjoyed a free-flowing Onsen straight from the source and even got to watch fireworks—I'm glad we stayed here on the last day of our Hokkaido trip.

The Onsen was excellent. Reasonably priced and the meals were decent, it's a Hotel I would like to visit again.

We stayed with two adults in two single Rooms. They kindly accommodated our request to extend our stay by one day. We were comfortable throughout our stay. If we have the opportunity, we would like to use this Hotel again. Thank you very much.

There are some things that make you think "a bit off" as mentioned in the reviews, but considering the cost performance and being able to stay with my beloved dog, I personally think this is the best accommodation! It’s definitely one of the accommodations I’d love to visit again.

I think the highlight of this Ryokan is the heartfelt service from the staff. At dinner, they were very attentive to the timing of each dish. While many Ryokan and restaurants bring out dishes one after another, I was truly impressed. They carefully checked whether it was a good time to bring the simmered golden eye snapper and whether they should serve the fried dishes yet, so every dish was enjoyed at its best. They also asked if I wanted another serving of rice, which made me feel this is a wonderful Accommodation. We could see the ocean from both the Room and the large public bath, and we were able to relax at ease. The food was delicious as well, and we were very satisfied. Thank you very much.

The Room and meals were both satisfactory. I would like to use it again if I have the chance.

Although it is an old-fashioned Hotel, it was very clean, and the front desk staff provided clear explanations and excellent service. The meals were also delicious. Thank you very much for your hospitality.

The Accommodation was reasonably priced, yet the Room was spacious, and the ocean right in front of us made for an amazing view. Since we stayed on a weekday, the breakfast and dinner buffets were not crowded, so we could dine quietly. Everything was delicious, and we enjoyed our meals by the window while looking out at the sea. There is a municipal parking lot right in front, as well as a beach for swimming nearby, making the location excellent.

We decided to visit Arima Onsen on short notice and made a reservation here as it was available. The building might be old, but the guidance, car assistance, and customer service were very polite. It was nice to enjoy in-room dining after a long time. This accommodation serves delicious meals! Everything tasted great, likely because the dishes were served hot and the broth was flavorful. We enjoyed both gold and silver onsens, and perhaps due to good timing, we had them almost all to ourselves for a relaxing soak. The location is convenient for strolling around the onsen town, and we’re glad we chose this place.

The building is designed so that you wear sandals to move between the front (dining area), guest rooms, and bath. Although it is an Unagi Onsen, the water is not slimy. Recently, the water temperature has been too low, so there is a silver mat for insulation in the bathtub, which you remove before entering. It may feel a bit lukewarm, but it warms the body very well. Overall, the cleaning is thorough, and you can feel the little touches of care from the property throughout, with a water server, hairdryer, and refrigerator placed in the hallway. The meal might look a bit insufficient, but with a rice refill, I was full. Since it is an old-fashioned building, you can hear the sound of doors opening and closing and footsteps in the hallway quite clearly. The shared toilets in the hallway, separated by gender, have one large, one small, and one washbasin inside when you open the door. If there are many guests, it might feel crowded or noisy, but this time there were only two groups on the second floor, so we could relax.

Returning here after 4.5 years due to a job transfer, I can say I was very satisfied overall. First of all, there are plenty of private reservable baths, so I was able to relax without any waiting time. Meals are served in a private dining room, so even as a solo traveler I could eat at my own pace and feel completely at ease. One thing I thought would have been nice is an electric kettle for hot water, but considering the great value—luxurious meals and free private baths—I was more than satisfied. I look forward to staying again. Thank you very much.