Nationwide × Accommodation With OkonomiyakiHighly rated for dining at Hotel·Ryokan

Not only was the Room wonderful, but the host was truly kind. Even though I contacted them just two days in advance to plan a surprise celebration for my companion, they prepared a message plate and even decorated the Room for us. I’d love to stay again.

Everything was truly excellent! The location, meals, bath, Room, bed, and value for money—everything was outstanding! I really appreciated that you could store my luggage both before check-in and after check-out! I would love to stay with you again.

The sushi and champagne pairing was a wonderful first-time experience. The Room was spacious, and it was great that we could bathe 24 hours a day. I would like to stay in a different Room next time as well.

I stay here several times a year and keep coming back—the natural aroma scents and carefully selected ingredients soothe me every time. The new summer welcome drink, which wasn’t available before, looked refreshing and was gentle on the body. Since it was a Multiple Night Stay, I was able to try all three syrups. Mint when I want to feel refreshed, cinnamon when my stomach feels tired, and red shiso when I feel like I might lose to the summer heat—each cup was truly comforting. I hope this becomes a regular offering from now on. The spiced chai at breakfast also felt uniquely special and was delicious.

The breakfast here is delicious, so I stay here every time I’m in Osaka. This time, they kindly stored my suitcase and refrigerated items before check-in, which was a big help. It’s a bit of a walk from JR Osaka Station, but if you head for Izumi no Hiroba in the underground mall, you’ll be fine. Considering the price, you can overlook the surrounding area around the Hotel. It’s also within walking distance of Tenjinbashisuji Shopping Street, and there’s a nearby LIFE supermarket, which is convenient. There is no complimentary bottled water in the room, so it’s best to bring your own.

A safe and comfortable Hotel directly connected to Kansai International Airport. Convenience stores like Lawson and FamilyMart are nearby, and you can also find places to eat 24 hours a day in the area. The breakfast buffet even had champagne in the morning. At the live kitchen, two types of plated dishes are always prepared. Arriving on the last flight on Friday after work, it’s helpful that there’s very little travel needed afterward.

Thank you very much for a wonderfully comfortable Multiple Night Stay of three nights. When I returned from shopping, a male staff member in the lobby kindly asked, “Shall I take your luggage to your Room first?” Thanks to that, I was able to relax and enjoy sweets and coffee at the café. He was an excellent staff member. As expected of Okura Hotel. I will be staying for another three-night Multiple Night Stay at the beginning of the year, so I look forward to seeing you again.

Unexpectedly, the breakfast was a real feast. Although it was said to be close to the station, I couldn’t find it and called because I’m elderly. The bath was spacious and very nice as well. The Hotel staff were kind.

Perhaps because it has been renovated, the Room was clean. For this price, it was great to have the bath and toilet separated, and I also appreciated having space to wash. If I have another opportunity, I would like to stay again.

Since I arrived by train, the direct connection to the station was perfect. I could also see the Onomichi sea from the Room and had a wonderful time. The high ceiling made the Room feel more spacious than it actually was. The Room only had a shower, which was a downside, but overall it was a very good stay. I left relatively early the next day as well, and since it is directly connected to the Hotel, it was very convenient.

It was very convenient, as the Hotel is close to a streetcar stop and there are shopping streets and commercial facilities nearby. I really liked the bathroom with a washing area, and the bathtub was spacious. However, the underside of the drain cover was darkened, so I would appreciate it if this kind of detail could be cleaned without being overlooked. Otherwise, it was a very comfortable Room, and I would like to stay here again if I have another chance to visit Hiroshima.

I thought it would just be a convenient Hotel near the station, but it far exceeded my expectations. You can check in and check out at the club lounge—and the lounge wasn’t crowded. There was an amazing variety of soft drinks, and a staff member wearing a sommelier badge stylishly prepared an iced chai right in front of me like a cocktail. The other staff were also wonderful, and the hospitality was outstanding. It was so comfortable that I canceled my plans and switched to a staycation. Staying in this suite with club lounge access felt like a hidden gem. The Room amenities were also from B.A, which really made me happy. Breakfast was great too: the made-to-order menu let you choose as many items as you like, including rice porridge and steak, and the buffet even had comb honey.

I stayed for one night because the all-inclusive lounge was very appealing. A wide variety of drinks and snacks. Since it was free, I expected it to be just okay—but I was completely wrong. Cream cheese with crackers. An assortment of ham. Salad. Nuts. Various cheeses. Chocolate. Snack foods. Everything is stylishly arranged and displayed. As soon as something starts running low, it’s quickly replenished. The drink selection is excellent as well. It’s a chic space that feels like a bar in Roppongi. Both Japanese guests and international visitors were having a great time together. I was very satisfied. Breakfast was delicious too. Thank you very much.

Everything was great—the service, the room, and the breakfast—but the breakfast selection was outstanding! Eel, pickled plums, acacia honey, cheese, vegetable juice, and more. There were so many carefully chosen items that I wanted to try but couldn’t fit in, so I’ll save them for next time (lol). During the busy breakfast hours, a staff member helped me out. They seemed a bit surprised but were happy about it. It’s also close to JR Namba Station and the West Exit of Osaka-Namba Station. You can get to the Hotel without getting wet, and there’s a Life supermarket open until midnight nearby—so there was nothing to worry about.

The staff were very courteous, and the Room was clean. The bathroom was also spacious, so I could relax. At check-in, women received a one-day skincare set as a gift, and everyone was given thick hand wipes and discount coupons for the on-site restaurant, which was great. When I asked at the Western-style restaurant where we had dinner if they had tea, they kindly went out of their way to bring some from the Japanese restaurant, and I felt sorry for the trouble. If I have a chance to visit Kure again, I would definitely like to stay here again.

This was my third stay, the first in several years. I was truly impressed by the staff’s warm smiles, thoughtful and professional attention to detail, and outstanding hospitality that feels personal to each guest. Thanks to them, I enjoyed a comfortable 3-night, 4-day stay. All of the meals were delicious—the Japanese and Western breakfast options, sea bream chazuke, and the shabu-shabu dinner course. The portions were just right as well. I especially appreciated being able to enjoy everything in my Room. The drink service in the lounge and other touches were also very well considered. The Room was cleaned thoroughly down to every detail, making my stay very pleasant. I’d love to visit again before the new outlet opens next year (while Reservations are still available). Thank you very much for everything.

I booked without much research, but I was impressed by the drink service in front of the front desk, the ice cream after the bath, the late-night snack service, and how delicious the breakfast buffet was. I’d like to stay here again when I’m in Osaka.

The bathroom is separate, which helped me relax and recover from the fatigue of traveling. Overall, everything felt new and clean, making for a very comfortable stay. The closet space is also quite spacious, so it was easy to organize my luggage.

Although it’s part of the Hyatt group, there’s no excessive service, which actually makes it more comfortable. You bring necessary items such as toner and bath towels to your room from in front of the 1st-floor front desk, and I support this effort to reduce unnecessary waste. There is no dedicated parking lot, but there is a coin-operated parking area along the local road on the annex side. When loading and unloading luggage from the car, it was helpful that there was little traffic. The disappointing part is the coffee service. I use it every year when I stay, but there always seems to be some kind of issue—such as the machine not working properly or running out of milk. Overseas guests also seemed confused about how to use it. It might be better to switch to a simpler machine like those at convenience stores. I also feel sorry for the front desk staff having to deal with problems with the machine.

I stayed here with my daughter and grandchild. My grandchild lives in Osaka, so we invited them to stay with us. Thank you for a wonderful night—we had such a great time chatting until late.