Nationwide × Accommodation Base For A Journey To Meet ShimaenagaHighly rated for dining at Hotel·Ryokan

The building is showing its age, but it is carefully cleaned, and the furniture and furnishings are well maintained. The ikebana arrangements are beautifully displayed and are said to be rearranged each time by the staff. The chef is from Nemuro and sources fresh seafood from there. The vegetables and meat are locally sourced from within Hokkaido. Every time, both the presentation and the flavor are excellent, and we enjoy our meal with genuine admiration. We plan to visit again next year to celebrate our wedding anniversary.

After enjoying canoeing in Kushiro, we arrived and were immediately impressed by the spacious, beautiful entrance. The lobby, centered around an irori hearth, felt wonderfully open and soothing with its charming design. Every member of the staff was truly welcoming, making our stay relaxing and comfortable. The milk soft-serve and milk were rich and flavorful, and the morning daifuku and ozenzai were also delicious. This is our number one Accommodation we’d love to visit again.

Located near Obihiro Station and close to the nightlife district, this Hotel offers an excellent location where you’ll never have trouble finding food or drinks at night. The parking lot includes a multi-story facility and partnerships, making it perfect for those who wish to park their car and head out again. The lobby, front desk, Onsen, and guest rooms are all exceptionally clean and well-maintained, providing a very comfortable stay. The Onsen features the famous moor hot spring water, which is a rare treat at this price point. Breakfast is served as a buffet packed with delicious specialties from the Tokachi region. Every dish was incredibly flavorful—truly impressive. Having visited Hokkaido multiple times before, I can confidently say that this Hotel offers some of the best cuisine in its price range. Additionally, when I contacted them later regarding forgotten items left behind during my stay, their response was extremely kind and thorough. Thanks to their attentive service, I was able to retrieve my belongings without disrupting my travel plans. This Hotel truly lives up to its name as a premier destination with outstanding rooms, dining options, and service—a perfect combination for any traveler!

Thank you very much for your continued support. This time I was in Memanbetsu for work and mostly just slept, but thanks to the warm hospitality of your staff, I was able to relax and enjoy a restful stay. Thank you very much. I expect my next visit will be next summer. I look forward to staying with you again.

This was my first visit. Perhaps due to the season, there were no guests with children, and the Accommodation was very quiet. When I stayed at other Kyukamura properties in the past, most guests were families, so I was used to a lively atmosphere; it made me wonder whether it is usually this quiet here. The calmness was truly pleasant. The staff’s hospitality was excellent, which also made my stay very comfortable. The meals were delicious, and I enjoyed them at a relaxed pace. I would also like to thank the staff member who kindly joined me on short notice and enthusiastically helped with my search for shimaenaga (long-tailed tits). I’m happy to have found another Accommodation I’d like to visit again. Thank you for a wonderful time.

Despite being reasonably priced, the Facility, Onsen, and meals were all excellent. They also offer Shuttle Service to Shin-Hakodate-Hokuto Station and Onuma-Koen Station, so we were able to enjoy our stay even without a car. The Hotel is also barrier-free, and we saw several guests using wheelchairs, making it a place that guests of all ages can enjoy.

The Room was spacious and well equipped with amenities—truly a first-class Hotel. Breakfast was plentiful and very satisfying. Perks included complimentary drinks in the refrigerator and access to the lounge. Late check-out was extended from 11:00 to 12:00, so we were able to relax and take our time. We would definitely stay again. Thank you for your hospitality.

The Room is new, spacious, and clean. I had a very comfortable stay. The welcome drink included beer, which was delicious. I would like to stay here again next time.

It felt like an extraordinary Hotel experience, as if we were traveling abroad. Both the Japanese staff and the fun international staff provided wonderfully pleasant service, making our stay even more enjoyable. At dinner, they introduced the menu, and our middle- and high-school-aged children were able to enjoy the meal while chatting. At breakfast, we could also see beautiful Mt. Yotei. The fresh sashimi and Hokkaido vegetables in particular were truly delicious. The Room was spacious, with an island kitchen that felt like something overseas. There was a separate bath and shower Room, two toilets, and TVs in each Room. The private bath was a big hit with our teenage daughter as well. As a mother, I was especially grateful for the washing machine in the Room—it really helped to be able to wash clothes that got wet during river rafting in Niseko! Just a short walk away is Tokyu Grand Hirafu’s activity Facility, where our whole family enjoyed pickleball from the morning. There are also photo spots, so we could make good use of even the small amount of time before check-in or after check-out without wasting it—and capture great memories too! It was such a wonderful Hotel that made us think, “We want to come back!”

Both dinner and breakfast are buffet-style, with a simple but well-chosen selection, and everything was delicious. For dinner, the only fruit was melon—luxuriously so—meaning all-you-can-eat melon. There were cakes too, but I liked the simplicity of having just melon. As you’d expect from an Onsen Ryokan, the Onsen itself was solid and enjoyable. The cold bath felt extremely cold in the evening—around the low teens °C by feel—and in the morning it seemed closer to about 20°C; it might be just right for sauna fans who like very cold water.

I usually stay as a couple, but this time I stayed alone and have trouble with my legs. I was a little anxious, but thanks to your thoughtful support I was able to stay comfortably. I am truly grateful. The Grand Hotel is still the most relaxing and my favorite.

In every respect—service, rooms, cleanliness, and location—this is an outstanding Hotel. While many Hotels offer simplified service these days, it was wonderful to experience traditional Japanese hospitality here. The breakfast was delicious, made with locally sourced ingredients—so much so that I’d happily return to Hokkaido just for this Hotel. I was especially impressed by the milk tasting and the variety of cheeses. Since the bar closes early, I’ll check in earlier next time so I can enjoy it! Thank you very much.

A beautiful Japanese-modern building and an impressive, spacious interior. Japanese aesthetics can be felt throughout, and it was a wonderfully comfortable stay—“spacious, yet instantly relaxing.” The welcome service at CAFE SKY LIBRARY was excellent, and we were truly impressed by the staff’s understated hospitality. The large public bath and sauna were also very comfortable, allowing us to unwind and recover from travel fatigue. Getting to the airport was smoother than expected thanks to the moving walkways. We were even able to enjoy shopping at the airport early the next morning. When traveling in Hokkaido, this is a Hotel we would definitely want to stay at as our final stop.

Everything—from the staff and guest rooms to the meals—was perfectly balanced and very comfortable. The staff were friendly without being intrusive, and we had a wonderful time. It would not be an exaggeration to say this was one of the best Hotels we have ever stayed at. Thank you very much.

We added an all-you-can-drink Plan. We were very satisfied with the delicious selection of drinks. All the staff were also very friendly and pleasant.

The staff service, the comfort of the Room, the high-quality meals, and the convenient location—not too far from the station with a convenience store nearby—always make for a fulfilling holiday. The elevator also shows the next floor it will stop at, offering a small but thoughtful touch.

I love this Accommodation so much that I stay almost every month. This month, I stayed as a birthday treat for myself. I am always impressed by the wonderful hospitality from the front desk and dining staff. Thank you for celebrating my birthday and for the message card and celebratory plate! Next time, I will visit with my husband for our wedding anniversary. Thank you in advance.

This was my first time staying here. I’d been curious for a while, and it was just as I expected—I really liked it. The building may not be brand-new, but perhaps it has been renovated; I had no inconveniences at all. The meals and the bath were both very relaxing. If my schedule allows, I’d like to visit again later this year for about two nights, and I look forward to staying with you again then.

The Room was wonderful. The high ceiling made it feel very open and spacious. The food was also delicious!! The corn mayonnaise pizza was outstanding—I was truly impressed! Also, the baguette I ordered had a lovely wheat aroma and was more than delicious enough on its own! For breakfast, the chicken soup curry had great spices and was really tasty! The pork miso soup—maybe pork really is best—was No. 1 among all I’ve ever had! As expected for a winery Hotel, the wine was incredibly good as well! The staff were very pleasant, which made the stay even better. One thing I noticed was a slight odor coming from the kitchen drain. I feel this happens fairly often in Rooms with kitchens (not only at this Hotel). I’d like to see this improved. It would also be nice to have a diffuser with a pleasant scent—good fragrance helps you relax... Everything else was excellent, so I’d love to stay again someday. Next time, I plan to arrive with plenty of room in my stomach and fully enjoy the food and wine.

At check-in, our Room wasn’t quite ready and it would have been another 15 minutes, but the staff immediately suggested the lounge and took care of us. We enjoyed drinks in the lounge and were shown to our Room without a long wait. The staff’s service was very refined. The Room had four proper beds, so we could relax comfortably. The bathroom was simple and clean. We booked a Plan with breakfast included. The wide variety of potato fries was delicious, and we enjoyed them with soup curry. The honey was also excellent. They kindly accommodated our family’s request for sushi without wasabi. This is a Hotel we’d love to visit again.