Nationwide × Ranking Of Accommodation With Signature Seafood CuisineHighly rated for customer service and hospitality at Hotel·Ryokan - 7Page Number

The hot spring with a view of Mt. Yufu from the Suo guest room is amazing, and we visit every year. They welcome large dogs, and the service, meals, hot springs, and dog run are all excellent—this is a place where you can truly enjoy an escape from everyday life. We’ve stayed at most pet-friendly accommodations in Oita, and this one is the best! One request: It would be perfect if we could sleep together with our pet.

As others have mentioned, the reviews were so highly rated that I was honestly a bit worried—but after staying here, it truly was wonderful. The hot springs, the head chef’s cuisine, the warmth of the staff, the furnishings—every aspect of the hospitality was exceptional. When I visit the Kaetsu area again, I would definitely like to stay here. I would also love to try the head chef’s dishes in a different season. I was able to relax and unwind completely. Thank you very much.

As we entered the country that day from overseas and it was quite a distance, getting there was a bit challenging, but after actually staying there, we were truly satisfied. Our train was delayed and we missed the shuttle bus time, but you waited for us at the station, which really moved us. All of the staff were very kind and took care of us warmly and attentively throughout our stay. The food was delicious, the water in the large public bath was clean, and in the quiet, relaxing atmosphere we were able to unwind at our own pace. Our whole family had a comfortable and enjoyable time, and it became a wonderful memory. We would love to make time to visit again. Thank you very much for giving us such a lovely stay.

This was my second stay. The property feels relatively new, so it was clean, and the bathroom and other facilities were compact, easy to use, and very satisfying. Also, this time the Room had a toilet separate from the washroom, which was convenient. Thank you very much. As a suggestion, the extra bed felt quite narrow, so I would prefer a standard single-bed width. I also think it would be even more convenient if there were a mirror at the desk. (The bed width is listed on your website in advance, so this is simply a request.) I would appreciate it if you could consider these points in the future.

From sweets and tea in the lounge to beer and wine at the restaurant, we enjoyed delicious offerings throughout the day. Everything was excellent, from the salads and sushi to the special menu item of scallop sashimi. Even though we were full, we also enjoyed the evening live performance. We would love to visit again.

From the moment we arrived, the parking guidance, check-in, shop, and breakfast venue staff were all very welcoming, and their smiles and service made our stay truly comfortable. The Room was also clean and well maintained. We also appreciated the complimentary beer and ice cream after bathing. Thank you very much.

We had a wonderful time again. I was truly happy and pleasantly surprised when you brought out a birthday cake for me. The food, the baths, and the staff’s service were all excellent, and even after six years, I’m glad we chose to stay here. We would love to visit again!

Both the in-room meals and the Onsen enjoyed while gazing out at the sea felt truly extraordinary. We could also watch the fireworks festival from the Room window.

We visited as two women this time. A dedicated staff member was assigned to us and took care of us both in our room and during meals. We were amazed by the attentive service. They explained each dish at just the right moments without interrupting our conversation, and even kindly made rice we couldn’t finish into onigiri—thoughtful touches that are hard to come by. The food was outstanding, easily among the top one or two meals we’ve had at any ryokan. Every staff member we passed in the building greeted us and added a few warm words as well, which truly impressed us. What a comfortable place this is. We recommended it to our family that very day. As we were leaving, a staff member who was cleaning said, “We look forward to welcoming you again.” Although we travel often, it was the first time anyone had said that to us—and it really moved us. This is a wonderful inn where training and hospitality reach every detail. You can feel that everyone works from the guest’s perspective, and thanks to that we had a truly pleasant stay. We will definitely visit again—not just Hiroshima, but Arimoto specifically. It was such a lovely day. Thank you very much.

We’re repeat guests! This time, our whole family stayed to celebrate my mother’s 88th birthday. Since we told you in advance, you even prepared a special 88th-birthday outfit and took commemorative photos for us—thank you so much. One disappointment was that solar panels had been installed where the dog run used to be, so it had become much smaller than before. Still, your heartfelt hospitality and delicious meals always make us feel at ease, and my mother was very happy, so it became a wonderful memory. Thank you very much.

We stayed here to celebrate my father’s 90th birthday. Unfortunately, it rained so we couldn’t enjoy a terrace barbecue or stargazing, but the staff’s thoughtful hospitality, the impeccably clean room, and the delicious, beautifully presented, generous meals made our stay wonderful—my 83-year-old mother was especially pleased. The sauna floor didn’t warm up very well, which was a bit disappointing, but everything else was excellent. If we have the chance, we would love to stay again. Thank you very much.

We stayed at the Tachibana Clan Residence. The building, the garden, the meals, and above all the heartfelt hospitality were wonderful, making this a truly memorable trip. We were able to fully appreciate the history of the Tachibana clan and enjoy views of the pine garden from the grand hall where the lord once sat. I’m sure that even people 100 years from now will be moved just as we were. Thank you very much.

It was our first time staying here!! Our dog was thrilled with the spacious yard. In the evening, we relaxed with a BBQ and a campfire—such a great time. There were also drinks and amenities provided, so it’s a perfect 100/100!! We went ahead and made another Reservation. We look forward to staying again next time!!

Everything was always clean, and I had a very comfortable stay! All of the staff provided wonderful hospitality. This time, I chose the “Tajima Beef Colorful Kaiseki” course! They carefully explained each dish, which made it even more enjoyable. I was able to fully enjoy Kinosaki at night.

The calm atmosphere was very relaxing. I especially enjoyed the meals at a leisurely pace. The private open-air bath was also great for unwinding, though the distance to the washing area is something to consider. The Morioka Sansa Odori dance we were shown and got to watch was wonderful as well.

I stayed here during a temporary return to Japan from overseas. It’s a wonderful property surrounded by nature. The staff’s hospitality, the room, the bath, and the meals were all excellent, and I was able to truly relax for the first time in a while—it was a very comfortable stay. We even had a surprise visit from squirrels on the terrace. Highly recommended, and I’d love to visit again.

It was a very satisfying trip to Shirahama. This Accommodation is in an excellent location, close to Shirarahama Beach. The Room was thoroughly cleaned, and we were very satisfied. We love Onsen, so we were happy with the large public bath here. The food was delicious as well. All the staff were attentive and helpful—thank you very much. It was an Accommodation that exceeded its price. We were also blessed with good weather and could relax at our leisure. It’s an Accommodation that makes us want to come again.

We stayed for one night with my spouse and our 5-year-old child. It turned out that only the two adults had been included in the reservation, but they kindly arranged meals for our child (both dinner and breakfast) at short notice. Dinner offered a wide variety of dishes, including fish and meat, and we were able to enjoy it to the fullest until we were completely satisfied. The hot spring bath was a bit small, but since it wasn’t crowded, we could relax and take our time. It was also a nice touch that the private bath could be used right away without a reservation if it was available. All of the staff were very kind and responded quickly, which made our trip truly enjoyable. They also had everything prepared so children could feed the koi in the pond, and my child happily enjoyed feeding them. It’s about a 10-minute walk from the station and located in a residential area, so it may not feel especially scenic or traditional, but we were still able to unwind and had a wonderful trip.

As a couple, we were able to relax and enjoy a comfortable stay. We had high expectations because the Reviews were highly rated, and this Hotel truly lived up to them. The Room layout is closer to that of a Business Hotel, but it was very clean, well equipped, and we had no complaints. The large public bath was never crowded, so we were able to use it several times during our stay. There was also a massage chair, which made it easy to unwind and relax. Breakfast was a standard buffet with plenty of variety. The French toast in particular was delicious. We also enjoyed visiting the adjacent Isuzu Plaza more than we expected. If you stay here, I recommend making a Reservation in advance for the tour.

The floors throughout the Ryokan were comfortable to walk on barefoot, making it feel like home. I completely understood why rolling suitcases are not allowed. I could really appreciate the owner’s attention to detail, and I thought it was wonderful. The location was excellent, and the meals were delicious.