Nationwide × Top-Selling Stays in the Last 24 HoursHighly rated for customer service and hospitality at Hotel·Ryokan - 13Page Number

Thank you, Awakan, for your warm hospitality. My mother has loved traveling since long ago. We were poor when I was little, but she managed to take me to Awaji Island. I wanted her to be able to take her time and look out at that sea again. The weather wasn’t great, but as expected of a special room—we could relax on the spacious sofa and share many memories. The meals were generous, luxurious, and delicious. Most of the staff were international, but everyone was very kind and treated my mother in a wheelchair with gentle care and courtesy. With so many staff members, the place felt lively. It was heartwarming to see small children from other families greeting the staff in cute English, while what seemed like grandparents looked on happily. We also enjoyed the lovely view from the window of parents and children having fun fishing. I felt this is an Accommodation that families can enjoy no matter what stage of life they are in.

I stayed here for the first time in about a year. It remains a truly wonderful Accommodation. The surrounding nature, the buildings, the lobby, the Room, the Onsen, the restaurant, the lounge, the drinks, the food—and of course all of the staff—everything is genuinely excellent.

Delicate wildflowers were subtly arranged throughout the room, making me feel warmly welcomed. This accommodation had everything important to me: - Greenery and tranquility - Bungo beef paired with Burgundy wine - Delicious coffee and tea - A bar offering exquisite win

It was a one-night, two-day stay, but I was able to spend blissful time in a leisurely flow of time. There are several types of rooms, so I would like to experience other rooms as well. I was able to find a property that I definitely want to visit again. It was the best!!! Thank

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

They upgraded our Room, and the meals also came with extra service; both the quantity and quality were outstanding, and everything was truly delicious. We are grateful for the Ryokan’s hospitality from start to finish. Thank you very much. We are truly glad we chose this Ryokan.

Thanks to that, I was able to feel summer again for the first time in a while. The Room was also spacious, and I could relax comfortably throughout my stay. Most memorable of all was the service from the staff. There were many international staff members as well, and everyone

They also had breakfast options suitable for a 4-year-old, which was great. The bath water was too hot to use, and I thought it would be nice to have a baby bath or similar so small children can bathe comfortably. All the staff were pleasant, and it’s a Hotel we would like to sta

Everything was absolutely delicious. They even had Premium Malts bottled beer, and I was very satisfied with the pleasant service. Above all, the breakfast at Le Normandie was highly praised by my mother! The weather was great, and we enjoyed the wonderful scenery along wi

The bathroom had a separate shower and bathtub, which was easy to use and very roomy. Everything was spotless, and the bed was extremely comfortable. The staff’s warm hospitality was outstanding—truly what you would expect from an Okura Hotel. I would love to stay here again

The Hotel Room was spotless, with no odors at all—truly clean and wonderful. The meals over both days were delicious and luxurious, perfectly seasoned, and left us completely satisfied. Since our travel mood depends greatly on the food and how we feel about the Room, we were mo

Blessed with good weather, even in December, I enjoyed an exceptional view including Mount Fuji while sipping morning coffee at the outdoor lounge—so breathtaking that I forgot about the cold. The air was crisp and refreshing; taking deep breaths made me truly appreciate coming h

I stayed for one night in early June. Upon arriving by car, the staff immediately came to assist with my luggage. Their kind and attentive service made the check-in process smooth and pleasant. Throughout my stay, their hospitality was consistently warm and thoughtful. The room

My husband was also impressed with the high cost performance, as drinks such as draft beer and other alcoholic beverages were available for free in the lobby, and the refrigerator in the room was also free. I think the staff at this hotel are well-trained. We will remember it whe

It made me think about visiting again when mandarins are perfectly ripe next time. The staff members were very cheerful and friendly; their warm hospitality allowed us to feel completely at ease during our stay. We created so many wonderful memories here—thank you so much for e

The separate top and bottom pajamas were also a nice touch. The vending machines in the facility were reasonably priced and easy to use, and with many restaurants and a certain discount store nearby, we had a very comfortable stay. This time, we had a busy morning schedule,

We traveled with our 3-month-old baby. With breakfast and dinner served in the Room and a private bath, we were able to relax and take our time. The staff kindly laid out the futons early and spoke to us gently, and their warm hospitality was truly comforting. The meals at the restaurant were excellent—we even had seconds of rice. Both the Room and the garden were beautifully maintained, making our stay very pleasant. We had wondered if it would be an issue without an open-air bath, but the in-Room bath was more than enough for us to enjoy.

I had to change my itinerary and made a last-minute Reservation, but I had a very comfortable stay. Security was excellent: for the free laundry, you get a key from the front desk to enter, and both the washer and dryer can be locked. The women’s bath is unlocked by entering a password, which made me feel very safe. The bath is open for long hours, much more spacious than expected, and both the showers and hair dryers were ReFa—I was thrilled. The welcome drink and cold-brewed tea were also delicious. I would love to stay here again when visiting Nagasaki.

The food was delicious, and the kids were thrilled when a panda mascot brought them sweets. We were grateful for the room upgrade as well. The outdoor Onsen was incredibly relaxing, warming us to the core. The foreign staff member was very kind, even taking photos with our

I stayed here while searching for a home from another prefecture. The Room, large public bath, amenities, breakfast, and staff were all excellent—everything exceeded my expectations!! The breakfast in particular was delicious and fresh, with nothing to complain about. I didn’t us