Nationwide × Dream StaysHighly rated for customer service and hospitality at Hotel·Ryokan

The stone flooring also gave it a wonderfully solid, luxurious presence. The raised area featured black tatami mats, which was a lovely touch for us as Japanese guests. From the furniture and cushions to the bedding, every detail felt carefully considered—I was completely satisfi

We stayed as a family of four and had an amazing time enjoying the spacious private area (including our dog) within the property. Highlights included BBQs with the Brio1King Grill (both indoors and poolside), a sauna, an outdoor jacuzzi bath, and endless fun in the pool. The kids

Also, from check-in to seeing me off, the receptionist kindly took their time and matched my pace; with everyone’s deep knowledge and hospitality—including guidance on motifs like Fujin and Raijin at the Hotel—it was a wonderful stay that made the excellent Facility even more enj

Blessed with good weather in December, we enjoyed the beautiful scenery of Amakusa and spent two comfortable nights at a luxurious accommodation. Upon arrival, we were greeted with a stunning view of Amakusa from inside the facility and welcomed with a glass of our favorite Do

The diffuser's scent added a touch of elegance to our stay. The loungewear was so comfortable that I wanted to take it home! Most importantly, the meals were absolutely delicious. The pairing wine selected by the sommelier was also outstanding. I will definitely visit agai

Although there were no private bathroom or toilet facilities in my room, it posed no inconvenience at all thanks to their luxurious shared baths prepared according to schedule—a true indulgence! From stained glass windows to lacquered floors, each bath was stunningly beautiful; I

The staff provided just the right level of hospitality, making our stay very pleasant. We were able to consult in advance about watching the Hakone Ekiden, and they proposed a good plan, which helped us create wonderful memories. We definitely want to visit again with the family.

Both dinner and breakfast were delicious and very satisfying (we were amazed by the unique and luxurious Hassun). Moreover, everything from the interior, amenities (BVLGARI set, Dyson dryer, etc.), to the staff's service exceeded our expectations. Additionally, the room was clean

The room was very spacious and convenient from the entrance. It was newly renovated, everything was clean and pleasant, and both the bed and futon were fluffy, which satisfied my family. The view of the Sea of Japan from the front glass was truly spectacular. The hot carpet was a

Once again this year, I treated myself to a solo stay at Komorebi and fully enjoyed the dappled sunlight. I was welcomed back with a smile and “Welcome home” from the butler, and Mr. Y also showed thoughtful care. I was truly moved by the exceptional hospitality and felt relaxed

The scent of paulownia wood and fresh tatami mats is delightful. The warm wooden interior design and private open-air hinoki Onsen bath in the room add a touch of luxury. The cuisine was truly remarkable and unforgettable. Understanding why many famous figures have stayed he

The service from everyone was prompt yet warm-heartedly attentive—nothing short of excellent. The villa (bira) itself was spacious enough with adequate heating facilities; its atmosphere pleasant complemented by Bluetooth speakers allowing us to relax fully while listening to ou

The pool is one of the largest in the prefecture with views reminiscent of Ubud in Bali and slightly warm water temperature that made it truly enjoyable. All the staff provided exceptional hospitality, which I believe is one of this Hotel's outstanding features. I will visit

The large public bath was also lovely, and I hope to revisit with my elderly mother someday. In addition to the yukata, they provided very comfortable pajamas, and the shop had many wonderful items. I visited a place that becomes a café during the day and a bar at night, and I h

The view was excellent, and we were able to relax while enjoying the scenery from the room and the open-air bath. The meal after a refreshing bath was also fantastic. Each dish had unique touches, and the staff provided tips on how to enjoy them best, making everything truly de

The Hotel was very quiet and felt extremely private. It’s a great choice for anyone who wants to relax at an Onsen Accommodation without being concerned about others. The staff’s thoughtfulness was also wonderful—they escorted me to and from the parking lot at both arrival and d

Thank you very much for your exceptional hospitality. We stayed here for our wedding anniversary, and the hospitality was wonderful, making our stay perfect. We are truly grateful. The meals were varied, and both the quantity and quality were excellent. We were very satisfied

It left me deeply moved. Not only were the wines exceptional, but both dinner and breakfast exceeded my expectations with their high quality. The freshly baked bread and dishes made with an abundance of fresh vegetables and ingredients were truly delicious. Participating in a

After breakfast, we enjoyed lingering over coffee from our favorite coffee machine. Soaking in the open-air bath allowed us to spend quiet and gentle moments—a luxurious holiday indeed. We are deeply grateful for all your thoughtful hospitality and kindness from all staff me

We stayed at the tent site as a family of four. The staff's hospitality was exceptional throughout, allowing us to create wonderful summer vacation memories. Surrounded by high-quality Snow Peak gear, the camping experience felt luxurious despite being in a tent. Both dinner and