Nationwide × Best-Selling StaysRecommended Hotel·Ryokan - 32Page Number

Upon arrival, I discovered not only the chair but also the stunning decor throughout the accommodation, a clean and pleasant large public bath, private open-air baths, delicious and thoughtfully prepared meals, attentive staff who served dishes efficiently during conversations, a

I was very satisfied with the result. I didn’t have breakfast, but the 1F café “NEIGHBOUR Roast&Brew,” with its craft beer and craft coffee, had the best atmosphere—thanks to the staff’s smiles and how comfortable it felt. Of course, I was also very satisfied with the Hotel s

The accommodation provided plenty of baby amenities, making it almost unnecessary to bring anything, and it was very baby-friendly. It was our first trip with a child, and we were extremely satisfied! The staff were kind and attentive, and all the meals were incredibly deliciou

We were able to take our time enjoying the streets of Shuzenji and were very satisfied. We enjoyed dinner calmly in our Room. The portions were generous and we were very happy with it. The annin tofu in particular looked beautiful and was so delicious that it truly impressed us.

The Panorama Terrace reached by gondola offered breathtaking views—it was amazing. There were many activities—like visiting the amusement park or hiking—that I couldn’t enjoy this time due to timing and season, so next time I’d love to come back for a Multiple Night Stay or stay

This hotel is one of the places I want to visit again because all staff members, from reception to the restaurant and even ski rental services, are kind and provide precise assistance. Everyone's hospitality was genuinely pleasant, and I extend my gratitude to all of you. I l

I have stayed here multiple times, and everything is perfect—the calm atmosphere, the pleasant scent from the lobby, the professionalism and word choice of the staff, their customer-first mindset, and the comfort of the Room. The location is also excellent, right in front of Mar

They upgraded our Room, and we were able to stay in a wonderful suite. All the staff were polite and kind, which truly impressed us. The Hotel interior was also very clean and pleasant. It was a Hotel full of hospitality, and we could really feel the warm atmosphere among the st

I was able to spend the best birthday. All the staff members were always pleasant and sophisticated, and the housekeeping staff were polite. The male staff in the lounge was very kind and I was delighted. I was very satisfied watching the moon and stars from the new terrace

We enjoyed both dinner and breakfast in our Room, allowing us to spend a very relaxing time. The meals unique to Hakone were very delicious. The open-air bath was also very clean with a wonderful view. Since it was a private open-air bath, we could take our time and it became a v

The Hotel was not only clean and excellent, but the staff's service was also kind and attentive. Especially, a gentleman at the shop asked about my plans for the next day, brought a brochure, and kindly explained recommended spots and popular stores in an easy-to-understand manne

It was a relaxing trip to unwind after helping with my daughter's childbirth. For us living in Tokyo, the train access was convenient, and as Diamond members, we enjoyed an extended stay and truly relaxed. The buffet offered many healthy and delicious options, and the size of

The next day, we rented electric bicycles at the Hotel and did some sightseeing around the area. We stayed two nights, and this Hotel was truly relaxing—a place where you can unwind at your own pace. Next time we stay here as Accommodation guests again, we’d like to try one of th

We had quite an active schedule including fixed-net fishing experiences, marine activities, glassblowing workshops at local studios near Churaumi Aquarium alongside delicious soba noodles or Agu pork shabu-shabu restaurants nearby—all thoroughly enjoyable despite being packed int

As always, the staff were full of hospitality, making this another truly lovely stay. With the Classic Hotel Passport, you receive one free night voucher upon completion, and my spouse and I have been talking about coming back to Kawana Hotel to experience this wonderful stay ag

The room, meals, and service were very satisfying at the hotel. We stayed at a hotel with an open-air bath in a separate building, and the staff was courteous, with plenty of towels prepared for us. The Italian course was also wonderful, with excellent hospitality, and all th

The hospitality from the staff was courteous, the room spacious, everything clean with comfortable beds, and amenities like L'Occitane were delightful for women. Plenty of towels were provided for those who enjoy multiple baths in both the large public bath and private open-air b

Whenever I visit the Kansai area, I always stay here. I usually come by car, and parking has never been an issue. The front desk staff are always welcoming and provide excellent service. I always book a twin room, and my wife and I were very happy to stay again this time. The spa

The atmosphere was also fantastic. We were also guided on a firefly-watching tour, which was an incredibly fortunate experience. Breakfast made me feel so elegant! Be sure to choose a plan with breakfast included. Thank you for preparing so many wonderful benefits for IKY

I strongly recommend upgrading dinner in particular—you can also try local trout. Also, the service from an experienced female staff member was perfect!!! Since my husband wasn’t with us this time and only my eldest daughter and I were drinking (and we were tired), we ordered win