Nationwide × Highly rated facilities at Hotel·Ryokan - 96Page Number

Although my stay was No Meals Included, I had no complaints at all about the staff’s service or the atmosphere in the Hotel. This time I arrived by car, but there is also covered parking for motorcycles, so I would like to use it on my next touring trip. Thank you very much for your hospitality.

Conveniently located near the station, with a 7-Eleven downstairs, making it easy to find. The front desk is right by the lobby entrance. The elevators are close, and the breakfast restaurant is also nearby. The Room is compact, but the unit bath is spacious and the bathtub is generously sized. Above all, it’s clean and new. Breakfast offers a wide variety of options, including items unique to Utsunomiya, which was very satisfying. I would like to stay again.

You were satisfied with everything—the room size, quietness, bathroom, hospitality, and breakfast. For dinner, we were even given a ride to our favorite restaurant and enjoyed wine together.

This was my first stay here, and I was able to relax very comfortably. Not only were the meals and the Onsen wonderful, but the staff were also very courteous and attentive.

In addition to 24-hour lobby service with coffee and cold tea, we also enjoyed wine from 15:00 to 20:00 and shaved ice, which was a very thoughtful touch. The location was extremely convenient for getting anywhere, and since it’s right by Exit 1, we really appreciated not having to walk far to the station in the summer heat. We would definitely love to stay again.

I sincerely apologize for the great inconvenience caused by my carelessness. Despite that, thank you very much for your generous and understanding response. Thanks to you, the wonderful scenery of Kamikochi and the milky-white waters of Shirahone Onsen have left a vivid and lasting memory. From the courteous explanations when we were shown to our room and served our meals, to every encounter with your staff—who would stop to bow and kindly speak to us—your hospitality was truly first-class. Once again, thank you very much.

Among the dinner and breakfast buffets, the salad vegetables, Jersey milk, and desserts such as milk pudding were especially delicious. I was disappointed that I couldn’t try everything. In the lobby, a wood-burning stove was lit even in summer, and the crackling sound was very soothing. Although I didn’t try it myself, families with children were roasting marshmallows on skewers over the stove. It was a relaxing one-night, two-day stay for both body and mind.

I stayed here during a training trip to Kyoto. It is conveniently located near Kyoto Station’s Hachijo Exit, with a convenience store on the way to the Hotel. The Room was spacious and clean, and the Hotel staff were kind. I had a comfortable stay.

This was my second stay. The Room size and Facility are fairly standard, but everything is well cleaned and feels very fresh and spotless. The real highlight is the breakfast—there’s a great variety, and everything is delicious. Made-to-order dishes like lemon steak and fried horse mackerel, limited-time specials, and the homemade pudding for dessert were all excellent—I was truly satisfied. The breakfast staff were also kind and attentive, making this a Hotel I’d happily recommend to others. I’ll definitely stay here again when I’m back in town!

Although we chose quality over quantity for the meals, there was more than enough—so much that we couldn’t finish it all. Thank you very much for picking us up while the taxi line at the crowded station kept growing. We were able to spend a quiet, relaxing time away from the bustle of tourists.

Perched on a hilltop in a very quiet area of Kirishima, the Room offers distant views of Sakurajima. Surrounded by mountains and tea fields, you can enjoy a peaceful stay away from the crowds. The Room is equipped with a spacious open-air bath that can comfortably fit around five people, a sauna for about three, and a cold plunge pool. Being able to use these Facility amenities as much as you like at any time you prefer truly feels like a luxury. Meals are served in a private dining room, with staff providing prompt service. We thoroughly enjoyed dishes featuring abundant local ingredients from both the mountains and the sea—refined without being overly elaborate, and well suited to Japanese tastes. There is also an extensive selection of Kagoshima shochu (far more than we could even recognize), along with sake, wine, and non-alcoholic options to enjoy freely. The staff were also extremely kind and attentive. If I had to mention one drawback, it was that the bathroom sink is located in the bedroom area of the Room, which felt slightly inconvenient. For those who want to fully enjoy the sauna, Onsen, meals, and location, I highly recommend a Multiple Night Stay. We would love to visit again.

I visited with three friends. The Room was spacious, clean, and comfortable. The food was also delicious, making it a wonderful memory. It was my first time visiting Wakasa, and I would love to come again.

We had a very comfortable stay! The room was spacious, so we were able to relax and unwind. There was also a large public bath, which helped us soothe our tiredness. We also enjoyed the delicious breakfast buffet. We would definitely like to stay here again.

The location is excellent, and the Room size and furnishings were great—especially the bathroom facilities, which were very convenient and impeccably clean. I would like to stay again.

We came back for another stay. Above all, the home-cooked meals prepared by the hostess are truly delicious! The vegetables from their home garden, the rice, and each ingredient has its own story—you can really feel the care and attention to detail. Both the hosts and their welcoming dogs made us feel right at home. We’ll definitely be back!

We stayed in the ocean-side Special Room “Winter Moon” (Japanese-Western style). When we were shown to the Room and stepped inside, we couldn’t help but gasp at the breathtaking view of Matsushima spread out before us—absolutely wonderful! The Room was very spacious, easy to use, and lovely. Although there is a large bath in the Room, we went to the large public bath on the first floor. The view from there was also beautiful, and the open-air bath was so comfortable that it felt like we could soak forever. Even though it was a holiday period with many guests staying, everything—including the bathing area—was impeccably clean and well maintained. It also felt calm and relaxing, so we were able to spend our time very comfortably. For dinner, we requested a Japanese restaurant. The dishes there were also beautiful and delicious, full of seasonal flavors using ingredients from Miyagi. The service at the restaurant was excellent as well, and we had a wonderful time. Thank you very much.

Thank you for upgrading our room as a member benefit. The spacious room and the view from the couch made us feel truly pampered—it was wonderful. The bathroom also had a glass-partitioned shower area, and on top of that, the showerhead was a ReFa showerhead!! We didn’t expect such an enjoyable shower time. It was only a one-night stay, but if we have the chance, we’d definitely like to stay for multiple nights next time.

It was a trip for two women, and we were able to relax, and the food was delicious. We both ended up like little piggies (oh—meant as a compliment!). We’d love to visit again when we get the chance.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

We stayed here for a trip to celebrate a 60th birthday. Not only were the Onsen, Facility, and meals excellent, but above all, the hospitality and service from the staff who assisted us were outstanding. It was disappointing that we couldn’t see Mt. Tateyama due to the typhoon’s effects, but we’ve decided that next time we’ll book a Multiple Night Stay and go to see Mt. Tateyama with its remaining snow.