Nationwide × Highly rated facilities at Hotel·Ryokan - 78Page Number

We stayed on the last day of Silver Week with my son. It was a stay to celebrate him, and when we entered the Room, we found a thoughtful gesture from the Hotel, which truly moved him. Every member of the Hotel staff greeted us with warm smiles and professional service, and we could feel the tradition of this long-established Hotel that represents our country. The view from the Room was also wonderful—Osaka Castle spread out right before us—and simply staying there felt like an extraordinary escape. On our way home, my son seemed to have really fallen in love with New Otani as well. We sincerely appreciate the service and stay that exceeded the price. Thank you very much.

It was a wonderful hotel, just as expected. The room was spacious, and the interior had the kind of atmosphere I like, making it very comfortable.\nUnfortunately, we had several days of bad weather during our stay, but we still enjoyed the view of the Higashiyama area even with the clouds.\nWe were satisfied with everything provided in the room (drinks and amenities).

I stay here every time I visit Disney! I’m such a fan that I can’t imagine staying anywhere other than Grand Nikko (lol). All the staff are so kind and attentive—I’m a huge fan (lol). Thank you always for a wonderful stay. I’ll be back again.

It’s wonderful to find such a large garden in the heart of Tokyo. I was able to forget about everyday life and truly relax. There were so many international guests that it almost felt like being abroad. The staff were also very kind, and I had a very pleasant stay. Thank you very much.

I stayed solo for my birthday. The hotel was filled with a lovely fragrance and live music, and the autumn-themed entrance flowers were beautiful. I had booked a “check-in from 5:00 PM, room type assigned on arrival” plan, but since my room was ready, they kindly allowed me to check in at the regular time. The room was charming yet elegant, with a relaxing atmosphere and a canal view from the window. The coffee machine and amenities were well stocked, and I really appreciated the complimentary Huis Ten Bosch hot spring voucher and next-day passport. For the Huis Ten Bosch Revue, I received an A-seat invitation ticket from the hotel and upgraded to an SS seat by paying the difference. They even sang a birthday song for me—it made my birthday truly special. In the evening I enjoyed a drink alone at the bar; it was quiet and very relaxing. Breakfast the next morning at De Admiral started with morning champagne, and each beautifully presented dish was served one by one—everything impressed me. Even though it’s inside the park, the hospitality felt like staying at a top luxury city hotel—an experience so good it could become addictive. Thank you very much.

We were very satisfied with both the Hotel’s atmosphere and the food. We would definitely like to stay again. Thank you very much.

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

I stayed here on the 1st and 3rd nights of a 3-night, 4-day trip. I’ve stayed many times, and it’s always very comfortable. This time I was traveling during a typhoon, but because the hotel is adjacent to Tokyo Station, I was able to enjoy various places without getting wet in the rain, which was a huge help. The Room is always clean, and the breakfast is delicious. The staff were very kind and treated my children warmly as well. I will definitely stay again.

We stayed on the day of the September fireworks. As always, the hot springs were wonderful, and the room was clean. You can freely change your yukata, and there are even plastic bags in the large public bath to store what you’ve taken off. These may seem like small details, but they create a sense of comfort and luxury. The service at the dining venue was also excellent. When we arrived, all dinner slots before the fireworks were already full, so our meal overlapped with the fireworks and we were saying how disappointing it was that we might not be able to go see them this time. Before the fireworks started, however, a staff member kindly asked us: “For guests who would like to go watch the fireworks, we can pause your meal for about 30–40 minutes while you’re away. At which course should we stop serving for now?” Thanks to this thoughtful arrangement, more than half of us dining in that same time slot—including us—were able to go down to the beach and watch the fireworks. This is exactly the kind of hospitality you never forget. Thank you very much.

The bed was very comfortable and easy to sleep in. The pillow suited me perfectly—I almost wanted to take it home. It was also just a 2–3 minute walk to the Nakanoshima Museum of Art, which made evening visits very convenient. There were plenty of dining options nearby—if anything, it was hard to choose. If I have the opportunity, I would love to stay again. Thank you.

We were very satisfied last time, so we stayed again with three generations of our family. The meals were delicious, the renovated Room was clean with a great view, and we were able to relax in the Onsen and feel refreshed. All the staff were kind, and we also enjoyed bowling.

The service, rooms, and meals—everything about this Hotel was wonderful. The lounge was even more comfortable than expected, and I would love to stay again. All the food was delicious, but the only disappointment was the okonomiyaki. There was also a great variety of drinks, including plenty of alcoholic options. I couldn’t make it during afternoon tea due to other plans, so I’d definitely like to try it next time.

I caused you a great deal of trouble, but everyone spoke to me so kindly that it truly helped me. The price is almost too low! The in-room lotion was my favorite brand, there were two sinks, and both dinner and breakfast were outstanding. It was a shame there was no view from the open-air bath, but I found myself hoping—thinking from the owner’s perspective—that your service will continue just as it is so you won’t lose guests until the construction is finished. Even without a view from the window, this is a wonderful Ryokan. Thank you very much for everything.

This was my first trip to Sendai, and I also visited the Matsushima area for the first time. From the hospitality to how well-stocked the amenities were, everything exceeded my expectations, and the view from the room was wonderful. The meals were also very delicious. I did notice a few small flies in my room on the 4th floor, but other than that I was satisfied.

This Hotel is just a short walk from Gojo Station, and even though it was pouring rain that day, I arrived quickly with a light jog. The drink corner on the first floor and the amenities were well stocked. I often use coin laundry during this season, and this Hotel has many machines, so I could use them smoothly without waiting in line—most Hotels seem to have only two or three. It was also very comfortable to be able to take a bath in the large public bath next door while doing laundry.

We stayed here as a family during our summer vacation. The pancakes, pudding, and every meal were all very delicious. We felt a warmth in the staff’s hospitality that isn’t swayed by changing times, and it made us feel pleasantly nostalgic. It’s a wonderful Accommodation we’d love to visit again in a different season. Thank you very much.

Everything was excellent. The hostess’s hospitality was especially wonderful. The staff also kindly introduced us to local spots and were very helpful, so we were able to fully enjoy Nagano. The Onsen was very relaxing, and the meals were truly delicate, beautifully presented, and delicious throughout. There was no excessive service like at a luxury Ryokan, which made it very comfortable. We would love to stay again when we visit Matsumoto.

I stayed here with a friend I hadn’t seen in 10 years. Since it’s next to the Red Brick Government Building, getting around was incredibly easy. After going to make a Reservation at a conveyor-belt sushi restaurant about a 5-minute walk away, we were able to relax at the Hotel until our table was ready. It was also great that you can see the crowd levels for the bath and breakfast venue at a glance, making it easy to choose the right time. I felt the breakfast selection was slightly limited, but everything was delicious—I even went back for seconds of the clam chowder. They also offered Shine Muscat grapes in limited quantities; they were juicy and very tasty. The seafood bowl was excellent too! The rice is dispensed automatically, and since it looked like it might be a large portion, I chose Western-style vinegared rice for my seafood bowl. I was quietly thrilled that it came with eel as well! After checkout, luggage storage was locker-style, which felt secure. We could also relax comfortably in the lobby until it was time to leave. I’ll definitely stay here again next time!

The service was excellent, and the meals were delicious. One of Okawaso’s highlights—the shamisen performance—was very soothing, and there was also a comfortable place to sit and enjoy it at a relaxed pace, making it a wonderful memory. The staff were all welcoming with lovely smiles, and their guidance was clear and easy to follow.

For my 3rd and 4th nights in Sapporo, I chose this place because it has a washer-dryer. I was impressed by how spacious the Room was, and I really appreciated the new washer-dryer, the large-screen TV, the RIFA hair dryer and shower nozzle, and above all, the LG Styler. It’s a wonderful Hotel with great hospitality, and I’d love to stay here again next time.