Nationwide × Highly rated facilities at Hotel·Ryokan - 613Page Number

Even when we arrived early 10 years ago on a family trip, they kindly let us use the pool. This time we stayed as a couple, and just like 10 years ago, all the staff were warm and welcoming, making our stay very comfortable. We would definitely like to stay here again. Thank you very much to the Taiwanese attendant who took such good care of us.

Due to a change to our Reservation Room at the Accommodation Hotel, we were upgraded from the Moderato Reservation to the Grand Suite, and my girlfriend who stayed with me was absolutely delighted. The Room was spacious and came with a stone sauna, and the bath was also large—everything exceeded our expectations. We were able to spend a truly memorable and happy time together. When we stay in Kawagoe again, this is the Hotel we would love to book.

We stayed for three nights on a family trip. We were soothed by the staff’s wonderful smiles and warm hospitality. Above all, the meals each day were outstanding. Dinner featured fresh sashimi and abalone, carefully prepared small side dishes and simmered items, melt-in-your-mouth Iki beef, sea bream rice, and delicious white rice—everything was deeply satisfying. The menu changed daily, making it a truly luxurious experience. Breakfast was also full of dishes that went perfectly with rice and gave us great energy for the day. Right next to the Accommodation is Iki Airport. You can watch planes land up close in the morning and evening. There is also a beach directly below the Accommodation; the water clarity was excellent, there was no litter, and our children could play safely. The futons in our Room had thick mattresses layered double, so even in a Japanese-style room we slept comfortably like on a bed and could rest well. The bath water quality was great too—it left our skin feeling smooth. This is an Accommodation I highly recommend. We would love to stay again when we visit Iki.

We had a very comfortable stay. The front desk staff were courteous and helpful, which we really appreciated. We were also able to use the laundry facilities and were very satisfied. For breakfast, my husband had the Japanese set and I had the Western set, and we both enjoyed it. The price was reasonable for two people, so we were glad we could stay at an affordable rate.

Thank you for always giving us such a warm welcome. I absolutely love the breakfast bread. If possible, I would be delighted if you could add one more type of salad!

I stay here about three times a year, and from next time, please book me on a No Meals Included plan.

Thank you very much. Although we booked just before Golden Week, we were able to stay in a Room with a lake view. The interior had been renovated, and the tatami, washbasin, toilet, and shower room were all clean. It was especially nice to be able to see Mt. Fuji from the bath. We also enjoyed the delicious meals. Breakfast was a Western-style set. Since many Accommodations serve Japanese-style breakfasts, it felt refreshingly different. As some guests strongly prefer rice in the morning, it would be helpful if you could let guests know at check-in that “tomorrow’s breakfast is Western-style,” ideally with a sample photo. Many of the staff were from overseas, but their service showed they had received training in Japanese-style hospitality.

It was amazing. My kids and my wife were very happy. We really enjoyed the baths—felt like we could soak as much as we wanted, from the private family bath to everything else. Above all, the staff who helped us were wonderful!! They explained things clearly and spoke while making eye contact—really appreciated. It made us happy that they looked after us so well. The meals were great too—it reminded me again. Our family isn’t really suited to buffet-style dining, so having everything prepared and brought to us was much better. Most of all, it was wonderful being able to truly relax. The only thing was that I couldn’t sleep—maybe because of the sound of the river flowing, or maybe just because it was different from usual. Haha. Thank you to the lovely staff member who took care of us. We’d love to come again.

For dinner, we chose nodoguro and wagyu beef—both were delicious. Breakfast felt a little modest, but considering the price, we were very satisfied. The room was also thoroughly cleaned, making our stay comfortable.

The price was reasonable, the night view from the Room was amazing, and the large Onsen bath was great, so we were very satisfied. Breakfast used local ingredients and tasted excellent—no complaints at all. The entrance and exit to the underground parking are a bit narrow, so those who aren’t confident drivers should be careful.

[Light Meals / Dining Area] A satisfying, just-right portion size—especially appreciated by women. Same-day Reservation also OK! (Dinner & breakfast included) ...Stayed on the above Plan [Guest Room & Amenities] Stayed in an 8-tatami room on the second floor. The toilet and wash area had been renovated, so there were no inconveniences. Amenities were more than sufficient. [Staff & Service] For someone like me who doesn’t want anything excessive, it was exactly what I needed. The warm send-off at check-out was a nice touch. [Onsen & Bath] Since there weren’t many guests, I was able to enjoy the large public bath almost privately, which was very satisfying. The private bath is not time-slot based—it's available whenever it's open. I used it for a morning bath; the semi-open-air setting felt great. [Meals] Although it was a light Plan (?), both the quantity and quality were plenty. Both dinner and breakfast included mountain vegetables, giving a real sense of Nagano’s local flavors. [Facility & Equipment] The traditional Japanese-style building has plenty of history and charm. As access to the second floor is by stairs only, I felt that older guests would be better off staying on the first floor. *I would definitely consider staying again.*

A wonderful selection of Japanese-inspired creative French dishes. Everything was simply delicious!! It seems a group dinner booking came in suddenly, so we were shown to a private room. From the first course of fresh fish to the final dessert, everything was truly delicious and we were completely satisfied. My daughter was so moved by how good it was that she insisted on leaving a thank-you note—she took the memo from me and happily wrote her message. We would definitely like to stop by again, even just for the meal.

We stayed with a group of eight, including children aged 5 and 8. Since it is a private whole-house rental, there were no other guests, and it was great not having to worry about others. Check-in and check-out are done using a machine inside the Room. It’s different from a Hotel or Ryokan, but it had the essential amenities and was kept clean and pleasant, which was more than enough for us. There were seasonings (salt and pepper, etc.) and tableware, and AEON is nearby, so we cooked our own breakfast and enjoyed a relaxed morning. The bathroom and toilets were also clean and comfortable.

The staff were very helpful, and the Hotel offered excellent service. Considering the price range, style of stay, concept, and services provided, it was a great Hotel and our whole family was satisfied. Its location near the station, the abundance of nearby restaurants, and the convenient distance to sightseeing spots were ideal. There was also no noise around bedtime or during the night, so we slept soundly.

We stayed in a 4-person Room with our 12-month-old. It feels geared toward international travelers, but it was also very family-friendly, so I’m sharing what worked well for us and a few things to note. With diapers, baby food, extra clothes, and all the usual baby gear—and traveling solo—I wanted to reduce what I had to carry. When I asked, they kindly allowed me to ship our luggage ahead of time. They even placed our size-80 parcel in the Room in advance, which was incredibly helpful. [Room] A tatami-style Japanese Room where your baby can crawl comfortably. There are no steps at the entrance, and with tatami plus mattresses there’s little risk of a crawling baby falling off an edge. There is a closet with handles positioned out of a child’s reach. It was convenient for storing anything we didn’t want our child to touch. The TV is a smart TV. You can play YouTube (we watched “Shinapushu”). It’s wall-mounted, so there’s no worry about it tipping over. There are firm cushions about 10 cm high. If your child can sit independently, you can seat them on one during meals. [Bathroom] It’s a unit bath but spacious enough that if your child can pull up or sit steadily, you can bathe together in the tub. The sink area is wide with space around it for toiletries, so washing bottles was easy. (There may not be enough space/height to keep a sterilizing case set up.) [In-house Facility] There is a shared microwave available for warming baby food. [Checkout time] Checkout is until 11:00 AM, which makes it easy to feed breakfast/baby food before leaving. [Area] It’s flat from the station. There’s a drugstore near the station and a convenience store almost next door. It gets very quiet at night. [Things to note] If your Room is on the 2nd floor or higher, there is no elevator—carrying strollers and luggage upstairs may be difficult. There are Rooms on the 1st floor as well. Power outlets in the Room are within reach of small children. The entryway area isn’t large enough to leave a stroller open inside. To avoid getting things dirty you’ll need to bring it into the Room folded up; alternatively there is luggage storage space outside the Room where you can leave items (very convenient). The bathroom door can slam shut even with help from a 1-year-old—watch out for pinched fingers. They provide many helpful items such as an air humidifier, thermometer/hygrometer(?), pens, etc., but for peace of mind it may be best to put them somewhere out of reach right away so your child doesn’t break anything. Although each room is private, the layout feels more like a guesthouse than an isolated hotel room—if your child tends to cry loudly at night often/for long periods، you might feel slightly self-conscious.

It’s in a very convenient location. The Room was spacious and felt clean. A Review mentioned that you could drink coffee at the front desk 24 hours a day, but that service was no longer available. However, each guest receives one bottle of water per day, and there is an electric kettle, so it wasn’t a problem. The Room had plenty of outlets, lots of hangers and hooks for clothes, and a shelf by the entrance where you can place various items, which made it comfortable. There is also a microwave and a refrigerator. The amenities were plentiful with a wide variety. Because the bathroom and toilet are slightly elevated, you need to watch your step. Also, as noted in other Reviews, it’s convenient that you can enter and exit without passing through the front desk when going in and out of the Room, but it also means non-guests could potentially come in as well—so using the double lock is important.

I was initially concerned as there was no mention of a hairdryer, etc., on the Hotel's website, but everything necessary was provided, which was reassuring. The Room and bathroom were clean. The single Room was slightly small but reasonable considering the price. There is only one elevator, but it was fast. It would be helpful if the website included a map for after getting off at Suwa Shrine.

We stayed as a family of four. Bath: Unit bath Toilet: Separate Room: Tatami Meals: None; breakfast available (we left early, so we didn’t eat). Overall, it was clean and good value for money. It felt like a business hotel for families! Since it’s on the street by Tsutenkaku, we were able to fully enjoy Osaka.

I booked a mixed-gender dorm this time, but the Accommodation kindly prepared a private room with a lock for me. The snoring from the guest right next door was a bit loud in the middle of the night, but that wasn’t the Accommodation’s fault, and I really appreciated their consideration. (If you’re sensitive to noise such as snoring, I recommend booking a fully private room—it costs a little more.) Amenities were well stocked, and the bed was comfortable. I used a discount coupon for the attached “Ramen Masago” at dinner, but since I wasn’t very hungry this time, I chose gyoza instead. Delicious and recommended. (Next time I might try the ramen too.) They also provide public bath tickets, and the building was clean and comfortable, so I could enjoy hiking the next day in great condition. There’s a supermarket nearby, and there’s also a spacious parking lot across from the Accommodation—overall great value for money. I’d like to stay again when I’m in this area. Thank you for your hospitality.

As it was right in the rainy season, the bed sheets, mattress pad, and duvet all felt damp. I turned on the dehumidifier, ran the air purifier, and even used a hair dryer to dry them, but it still felt hopeless. I asked the front desk for a dry bath towel and slept on top of that. All of the staff were very kind, and breakfast was delicious. The location was also great—everything was good except for sleeping.