Nationwide × Highly rated facilities at Hotel·Ryokan - 5Page Number

I truly enjoyed Kanazawa’s cuisine from the bottom of my heart. I learned so much—about Kanazawa’s culture and local ingredients. This is purely my personal impression, but I felt that the guest rooms, dining, and hospitality were on par with the luxury Hotels I have stayed at in Japan and abroad, such as Aman, Bulgari, Okura, and Palace.

From arrival by car to departure, we had a very pleasant stay. All the staff were cheerful and very kind, and the meals were excellent. When we left by car, it was especially memorable that they kept waving until we were out of sight. We would definitely like to stay again.

This time, I stayed with my parents. In a word, it is a refined Accommodation—like a hidden retreat for adults. The lobby has high ceilings and an open, airy feel, with beautifully maintained gardens. Tasteful jazz plays from a glass vacuum-tube audio system. The staff are calm and friendly. When I mentioned at dinner that I am left-handed, the younger staff shared the information, and they had chopsticks set accordingly at breakfast the next morning—I was truly happy. Small touches like this mean a lot to guests. “Quality” includes the building and furnishings, of course, but what moves guests and makes them want to return is hospitality above all else. The meals were excellent, and the selection of alcoholic drinks was also outstanding. The tableware had great taste as well. My mother said the portion sizes were just right and she could fully enjoy them. That night all three of us said, “Let’s come again.” More than anything flashy, quietness, genuine hospitality from the staff, and delicious food are what make an Accommodation truly exceptional. I would love to visit again during pufferfish season.

I chose to stay here because of its charming atmosphere, and I was sure my husband would like it too. Before booking, I called to ask about the room amenities. The head chef handed the call over to a female staff member, but her tone felt a bit harsh, and for a moment I hesitated about staying. However, once we actually arrived, that impression completely changed. Everyone who assisted us during our stay was very warm and welcoming, with genuine hospitality, and there was nothing at all that concerned me. The property was spotless throughout, and the lounge was comfortable—I was able to relax at ease. Above all, the food was outstanding. Each dish was prepared with great care while considering harmony with soy sauce, and I could truly feel the craftsmanship, attention to detail, and passion behind the cooking. Although the dishes made excellent use of soy sauce flavors, they never left an overly salty aftertaste—even after finishing everything—and I enjoyed every bite until the end. Because dinner was so exceptional, I would have been even happier if breakfast had been a bit more substantial. Including not only the cuisine but also the atmosphere and overall comfort of the inn, it became a truly memorable stay. This is a place I would definitely like to return to.

The Accommodation is still quite new and filled with a pleasant fragrance. You can choose your favorite scented diffuser and bring it with you. In the lounge, we enjoyed a variety of drinks and snacks. Dinner at the counter featuring Miyazaki beef teppanyaki was wonderful, and we enjoyed chatting with the chef while dining. For breakfast, we could also add a few extra menu items, which made it even more enjoyable. Everything was excellent—the in-house library, gym, in-room jacuzzi, complimentary drinks and rice crackers in the refrigerator, and the staff’s kind and attentive service. We would definitely like to stay again if we visit Miyazaki in the future.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

I have stayed here several times, and it remains a wonderful Hotel. The staff are excellent, and the meals are outstanding and delicious. This time, I also enjoyed seasonal ingredients that felt like summer and was very satisfied. The Room is also lovely, with beautiful fittings and flooring. It is quiet and relaxing. Whenever I come here, I can spend my time slowly and peacefully, which I really appreciate. I would definitely like to stay again.

Everything felt compactly arranged—tight, but everything you need is there. There is no complimentary bottled water, but there is a water pitcher in the Room and a water dispenser in front of the elevator. I did laundry in the Room, and there was an iron and ironing board in front of the elevator that I was able to use.

I was truly impressed by the beauty and the food. It made me see Maebashi in a new light—like a world of art. The lounge atmosphere changed throughout the day, and I was able to enjoy a comfortable, relaxing space. Thank you very much.

I was looking for a Hotel around Lake Toya where I could stay with my dog, and chose this Hotel— it was truly an outstanding experience. Both breakfast and dinner were exceptionally delicious, and I was completely satisfied. The facilities were clean and modern, and all the staff were wonderful. The only thing I noticed was that although you should be able to enjoy the beautiful view of Lake Toya from the bath, the outside view was blocked for privacy reasons. That part was a little disappointing. Other than that, everything was perfect, and we had a very comfortable stay with our dog. I would love to visit again!

I have stayed at many well-known Hotels in Tokyo, and this was without a doubt the No. 1 experience. The view toward Tokyo Station and the Imperial Palace was outstanding. While other Hotels have unfortunately lost their former views due to new high-rise construction, I believe this Hotel will continue to offer an unchanged panoramic view of Tokyo for years to come. The Room was very relaxing, and the thoughtful touches such as fruit and items in the refrigerator made for a comfortable night’s stay. I also visited the bar—the authentic pizza was delicious, and the staff were attentive, which made me very satisfied. For breakfast I had the American breakfast; everything was high quality, and with the pleasant service from the staff, it was a truly enjoyable time. If I had to mention one thing, I would have liked a more extensive selection of amenities, but overall it was an experience that ranks among my No. 1 stays.

We stayed in the largest Room with five people! It was comfortable, with private spaces as well. We were impressed to find three toilets and a sauna. The stylish space, well-stocked amenities, and spotless cleanliness throughout made our stay very comfortable. Thank you to all the staff for your help. We would love to stay again.

This was our second stay. Once again, we were able to fully relax and enjoy the hot springs at a leisurely pace in a room with an open-air bath. As always, both dinner and breakfast were delicious (we especially loved the five small varieties of dried fish at breakfast—our family prefers that over being served one large piece). The staff were warm and attentive, and we had a very comfortable stay. Because we like this inn so much, this time I brought my elderly father and my sister who lives in the city. It’s the kind of place that makes you want to come back, and I was happy that both of them enjoyed it as well. During our meal, a new staff member with a beginner’s badge served us with great effort; their fresh yet polite manner left a wonderful impression. We look forward to seeing their continued growth. Thank you again for such a lovely time. We would love to visit again with someone special.

Both the Room and bath, as well as the cuisine and customer service, were of a very high standard at this Accommodation. In particular, the private dining room was a wonderful space with a refined sense of style. The reflection of the waterway’s surface on the navy-blue wall inside was truly magical. I also felt it would be nice to raise the blinds a little at breakfast to enjoy it. The locally made cookies provided in the Room were also delicious. This is an Accommodation where I’d like to stay again, even in a different Room.

I stayed with my elderly mother, my niece who had returned from abroad, and my daughter. They were very kind and attentive to foreign guests, and they accommodated our food requests exactly as asked. We are truly grateful. Unfortunately, it rained heavily both days so we couldn’t do much sightseeing, but Hakone Shrine was within walking distance for a stroll. The next day the roads were closed and it was quite difficult, but the staff informed us early in the morning, which helped a lot and became a good memory for my nieces as well. I would definitely like to visit again.

Because our previous stay was so enjoyable, we returned. The Room, service, and hot spring Facility were all very comfortable. Both dinner and breakfast were prepared in a way that really highlighted the quality of the ingredients. The sweets in the Room and the herbal tea before bed were soothing for both body and mind. It’s been a long time since I’ve slept so deeply and felt this well-rested. Maybe it’s just my imagination, but my skin even seems to be in better condition. We would love to stay again.

We recently stayed at Jupiter for one night with five people, including a young child. It was mid-October, but we were lucky to have clear skies and relatively warm weather, so the kids really enjoyed the heated pool. It was also great to have a jacuzzi right nearby. Tojinbo was very close as well, and we could even catch glimpses of the ocean and sunset from the poolside. For dinner, we bought ingredients at a local supermarket and grilled steak and yakiniku on the outdoor BBQ grill. After that, the cheese and crackers we received as a complimentary gift (?) were delicious and helped us relax. The individually packaged single-serving seasonings were also very helpful. The hot stone spa and sauna löyly were great too. We would love to stay again if we have the chance.

This is a perfect Accommodation no matter when you visit. It was Kyoto in extreme heat, but thanks to your thoughtful care in many ways, we had a wonderful time. The pike conger is a must in this season; it is an additional-order dish, but highly recommended. We are planning to visit again in autumn.

My companion uses a wheelchair, but thanks to the thoughtful support from all the staff, we were able to stay comfortably. The staff member who assisted us was kind, easy to talk to, and truly wonderful (I would be happy if they could assist us again next time). We will definitely stay again. Thank you very much.

On this occasion, in Yufuin, we are pleased to introduce a wonderful Accommodation where you can gracefully relax and rejuvenate both body and mind.