Nationwide × Highly rated facilities at Hotel·Ryokan - 49Page Number

It was my first stay in a while. Last time, it was shortly after the opening. The Room was clean and comfortable. I think it would be nice if there were a cold bath in the large public bath.

It’s been a long time since I felt this kind of excitement. I was truly fulfilled by the meticulous, sophisticated design—much like how I felt when staying at Le Royal Monceau in Paris. The service struck the perfect balance, and the high-quality, distinctive room atmosphere and design made it genuinely relaxing.\nBeyond the guest room, the large rooftop jacuzzi we used at night was wonderful, and the garden beside the first-floor restaurant—with its towering palm tree—was also superb. It’s impressive to see it maintained to this level.\nEven after about 20 years, this standard is remarkable. This is exactly what people mean by a Hotel you’ll want to return to. My sincere thanks to all the staff who must work hard every day to keep everything so well maintained.

This was my first stay here with my son’s family of five. The Room felt very spacious, with high ceilings and plenty of room, so my grandchildren were thrilled and ran around happily. The small space on the second floor also had a wonderful view of Mt. Asama right in front of us, and it was truly relaxing to enjoy a drink while playing my favorite Western music. My grandchildren can be quite sensitive, so we choose our overnight stays very carefully, but this time they liked it so much that they asked me, “When are we coming again?” I’d love to return again soon. The staff were kind and efficient in preparing everything for us, and their attentive service made our stay very comfortable. It was truly a wonderful night. Thank you very much.

I don’t travel very often, so this may not be the best reference, but among the Hotels I’ve stayed at in various prefectures, this was the best. I was surprised that welcome drinks and alcohol were available to enjoy freely! If I had to mention one downside, it would be that the sink was small, and sometimes water splashed onto the floor when washing my face. All of the front desk staff were polite and kind, and my whole family praised them highly. I’d love to stay here again if I have the chance.

A calm building nestled in the countryside, a gentle garden of mixed trees, tall windows, and spacious guest rooms and baths enhanced by indirect lighting—everything felt like an escape from everyday life. It’s a quiet place where adults can truly relax at ease. For our first unmanned check-in, it went smoothly after we entered the required information in advance using the email sent shortly before arrival. We made a Reservation for the breakfast bread set. After check-in, it was neatly placed in the refrigerator. The long-established roast beef was convincingly delicious! The bread was excellent too—and when we wondered where it was from, we found out it came from a famous bakery. That attention to detail really showed their commitment to quality.

I loved how clean it was, and how sustainable and waste-free everything felt overall. It also has great access to Ghibli Park, and I was able to unwind from the day’s travel in the large public bath with natural Onsen. The staff were also very kind and helpful.

Everything was comfortable. The staff, lobby, meals, Room, and bath were all clean and relaxing. The meals were thoughtfully prepared, and both dinner and breakfast were delicious. However, it would have been even better if there had been a dinner menu. At other places I’ve stayed, they compile the menus into a file for easy reference. The illustrated breakfast menu was great. I quickly framed it with my watermelon eraser stamp and displayed it in my living room. It looks wonderful in the frame.

I’ve stayed in many places, but this was the best. The Room was clean and well maintained, and the front desk staff were very polite and attentive. There are no meals provided, but they kindly recommended nearby restaurants. I definitely want to stay here again.

It was our first time staying in a container house, and it was very comfortable! There were some stink bugs, but since it’s in nature, I think it can’t be helped. The sake pairing with dinner was delicious, and we got to try sake we’d never had before!

Because it is located on a hill, you can enjoy a beautiful, truly magical sunset. The meals feature local ingredients, including some unique dishes, and everything was delicious. The Room was spacious and comfortable for a relaxing stay.

It was excellent. Not only is it close to the station, but the Room was also clean and comfortable. I will definitely stay again. Next time, I’d like a Multiple Night Stay! Thank you.

Everything—the views, the Room, the baths, the meals, and the hospitality—was outstanding. My whole family kept saying again and again that we had never stayed at such a wonderful Ryokan. First of all, the baths! The view of Otaru spread out below from the open-air bath was breathtaking. (We also really appreciated that the amenities were from a well-known cosmetics brand and that towels were always available.) Inside the Ryokan, there were furnishings that evoked the former prosperity of the Herring Mansion, making it an irresistible place for history lovers. Both dinner and breakfast were delicious, and I especially can’t forget the potato with butter sauce—a long-loved specialty of this Ryokan. It was such an incredible time that I almost didn’t want to recommend it to others. I definitely want to come back again next time.

This was our first visit for a birthday anniversary trip. Everything was outstanding. There are only 13 Rooms, and each is a separate, unique detached villa. The interior is thoughtfully designed down to every detail, spacious and comfortable, and the garden is beautifully maintained, making it a very relaxing stay. As Onsen lovers, we barely had time to rest—we fully enjoyed all seven private baths as well as the bath in our Room. There is no large public bath, but there are six private Onsen baths that you can use freely at any time. The water is free-flowing and feels wonderful. The meals were also beautifully presented with great attention to appearance as well as ingredients—decorated with orchids, stunning to look at, and very generous in portion size. From wagyu beef to lobster and shark fin, it was an incredibly luxurious and delicious dining experience. I recommend arriving with a big appetite. The staff’s hospitality and service were excellent too. We were truly glad we chose this place for our anniversary trip—it’s an Accommodation worth visiting even if you have to fly there. I’d love to come back in another season, and I’m also curious about other Rooms, so I’m sure we’ll return. If you’re unsure where to stay, I highly recommend this place.

We visited for a summer vacation with my partner and to celebrate an early birthday. Compared with other Hotels in the same price range, we truly enjoyed an exceptional resort experience. We stayed in a Room with a private pool, and the Room was thoroughly cleaned down to every detail. In the spacious, spotless space, we were able to relax and enjoy a peaceful time thanks to the kind attentiveness of all the staff. Although there were a few minor issues due to recent typhoon operations, you responded flexibly and promptly. There were no problems during our stay—thank you very much for your thoughtful support. The day before coming to this Hotel, we stayed at another Marriott-affiliated property with a lion logo, but compared to that one, we were extremely satisfied with everything here—service, Facility, and meals! We will definitely visit again within a year!! Thank you for such a wonderful summer vacation.

The food, drinks, and hospitality were outstanding, and we were extremely satisfied. Every dish looked beautiful and tasted amazing, and there were also unique alcoholic beverages you can only enjoy here. All drinks were free, which was a delightful surprise. The staff’s warm hospitality was wonderful as well, and we had a comfortable and enjoyable stay. It was a little disappointing that there was no open-air bath, but the Onsen was excellent; we enjoyed the large public bath as well as three private family baths, each with its own charm. On our way home, we received photos from dinner and freshly baked, delicious croissants as souvenirs. We are grateful for the heartfelt hospitality until the very end. Next time, we would love to try the winter and spring dishes too.

I had been struggling with light sleep and not feeling well-rested for quite some time, when I happened to see the words “sleep therapy” on IKYU and decided to book immediately. Services like this are often available for only one guest, so it was wonderful that both of us could receive the treatment at the same time. My husband was also very pleased. The Room lighting, Onsen temperature, and bedding were all thoughtfully arranged as well, and thanks to that, we both slept soundly through the night. From the welcome sweets onward, both dinner and breakfast were delicious. However, it was a little disappointing that the Tajima beef was served on a hot plate rather than charcoal-grilled. With a hot plate, you don’t really get the benefits of charcoal grilling, so it felt like some of the flavor was lost. The staff were full of hospitality and absolutely wonderful. It was our first visit to Yumura Onsen, but we loved its charming atmosphere and sense of tradition, so we definitely want to return. When we do, we would of course like to book a Plan that includes the sleep therapy again. Thank you very much for taking such great care of us.

While preserving the traditional machiya atmosphere overall, the Accommodation has been thoughtfully renovated with a focus on key areas such as the bathroom and kitchen—spacious, spotless, and highly practical. It was a comfortable space with an excellent sense of balance. Unlike a typical Hotel stay, it offered an experience that blends into the neighborhood, and I felt as if I were spending my very first day after moving in. There are many lighting fixtures, and being able to fine-tune them to suit different situations was very convenient. The complimentary local drinks—such as roasted green tea and cider—were a delightful touch that added to the travel mood. Everything from the teapot and cups to the tray and even the hair dryer had a refined design that was pleasing to look at. It was a wonderful Room combining quality with functionality. Under normal circumstances this would unquestionably be a 5-star stay, but this time I am rating it 3 stars. The guests upstairs ran around for minutes at night and again the next morning like shuttle runs, even falling loudly at times. It was noise at a level that would feel excessive even in an ordinary Hotel—and all the more so in a machiya-style place like Komado. Even if our floors were reversed and I were staying upstairs, it would still have carried through. It was extremely difficult to endure. I wanted to raise this through staff, but neither the main phone line nor the emergency contact number could be reached around 7:30 p.m. I believe this Accommodation’s core appeal is its high-quality feel that blends seamlessly into everyday life in town, so it was deeply disappointing that such noise is fundamentally incompatible with that experience. That said, if you are not paired with guests like we had this time, it will surely be an outstanding stay without complaint. Being able to look out onto the courtyard was also fantastic; it is illuminated at night and offers scenery different from daytime—I never got tired of it!

A solo, relaxing trip with a Multiple Night Stay on weekdays. Grateful for the quiet Room provided in a peaceful area. Thanks to a little daytime drink, I traveled from Okayama Airport by train and bus. Surprisingly, the route bus from Fukuyama Station in Hiroshima Prefecture was closer to the Hotel's nearest bus stop and more convenient than using the Ibara Railway! (This is part of life in the Fukuyama metropolitan area.) Unfortunately, there wasn’t a direct route to neighboring Kasaoka City... While driving is definitely more advantageous for accessing this Hotel’s location, I stuck with using buses. From the nearby supermarket "Izumi Ibara Store," I even took a 100-yen bus to visit "Yomeirazu Kannon" for sightseeing. The still-standing "TSUTAYA FamilyMart Ibara Store" opens as early as 7 AM—impressive! The artificial Onsen was slightly hot at around 43°C; lowering it by 1–2 degrees to about 41°C would be ideal... Perhaps there’s no wall clock visible inside the large bath because everyone takes short baths? The complimentary breakfast at the Hotel was excellent despite being free of charge. The new building offered Rooms facing the national highway but remained quiet and comfortable!!

This was my third stay this year, and it’s my go-to hotel in Nara. As always, it was a comfortable space and I had a very fulfilling time. This time, I also had the chance to visit the art exhibition being held in the hotel’s social lounge, which made me very happy. I’ll be back again sometime later this year. Thank you as always.

The room had a great view, and the night scenery from the in-room bath was beautiful. The large public bath and spa were also quiet, so I could relax at my leisure. I’ll be back again.