Nationwide × Highly rated facilities at Hotel·Ryokan - 47Page Number

My sister and I planned this trip to make my elderly parents’ wish to “come again” come true, and we returned for the first time in three years. My father, who has limited mobility, was hospitalized a few times during those three years, so we were truly happy that we could all visit again together. In the barrier-free connecting room we stayed in this time, you had already prepared the same items as last time—such as a dining table and shower chair—before we even asked. Thanks to that, my father was able to relax and fully enjoy the hot springs he loves, and we had a very comfortable stay. Every dish over both nights was delicious, with so many courses that we enjoyed them with our eyes as well. Thank you also for your thoughtful celebration—it became an unforgettable memory for our family. We are grateful for everything: the cheerful and attentive care from the staff member in charge of our room, the warm hospitality from all staff, and the station pick-up/drop-off service with a wheelchair-accessible vehicle. This parent-child trip was only possible because of Aoyama Yamato, and we were able to spend peaceful time with my parents again after so long. This is an inn where we feel safe returning again and again. Thank you very much for taking such good care of us.

My spouse and I stayed here on a business trip from Osaka to Kanazawa. The front desk and restaurant staff were very kind, and their service was excellent. However, the room was small, and since we shared a double bed, it felt quite cramped and we didn’t get enough sleep. In hindsight, we should have booked a twin room. Breakfast, afternoon tea time, and the ochazuke time made up for it. We would like to stay again.

This was my second stay with my mother. Because she is elderly, thank you very much for preparing chairs in advance at the entrance and in the shower room, and for providing a step for the bath. The in-room bath, dinner, and breakfast were all outstanding—we finished every last bite!! I was able to truly relax, and the bed was so comfortable that I fell asleep in no time. All of the staff were incredibly kind, and I sincerely hope to stay with you again in the near future.

I have visited Harvest in Old Karuizawa many times, but this was my first stay in Naka-Karuizawa. With the Hotel’s spacious, open interiors and a courtyard with wonderful views, I was able to enjoy a calm, luxurious time for adults while taking a stroll around the grounds. The “Tsumugi Course” dinner was not only delicious but also beautifully presented and a delight to the eyes. At the breakfast buffet, there was an “Autumn Vegetable Dashi Shabu-Shabu,” which was excellent. I also couldn’t resist the tasty multigrain rice porridge and the wide variety of breakfast breads and sweet buns—and ended up eating far too much. It was a wonderful Hotel that let me fully enjoy Karuizawa hotel life, like an adults-only hideaway. I would definitely like to stay again.

The hotel and our room were very clean. All the staff were very friendly, and it’s a hotel I’d like to stay at again. Although the weather was bad during our stay, they lent us a dog stroller and a rain cover, which was a great help. Thank you very much. We didn’t get to meet the resident Golden Retriever, so we’d love to stay again.

This was our first trip to Arima Onsen at my parents’ request. We considered several luxury ryokan, but chose Choraku because we could enjoy both Kinsen and Ginsen. From the warm welcome on arrival to the send-off, in-room dining, and the staff in charge of the large public bath, open-air baths, and post-bath relaxation area—everyone fulfilled their role with genuine hospitality. In recent years we have tended to choose more private-style accommodations, so it was truly moving to experience once again the heartfelt service of a classic Japanese ryokan. Beyond the excellent hot spring water itself, we were soothed by the lush green setting of Ichii-no-Yu and amenities such as the steam sauna using hot spring vapor—perfect for relieving everyday fatigue. The head chef is clearly highly skilled; both the taste and presentation of each dish were outstanding and beautifully conveyed an autumn feel. One small suggestion: it would be nice if there were a cushion or other soft padding on top of the floor chair in the room for added comfort. Overall, this has been our number one stay among all the places we have visited so far. We will definitely return. Thank you very much for everything.

Sorry for the late review. I always search for and stay here when I come to Tokyo because I prefer a bathroom with a separate washing area. Most of all, even with lots of luggage, it’s great not having to worry about the weather—the entrance is inside the station right after you exit the ticket gates. Although it’s close to the station, the room is quiet and comfortable. There’s a bus stop right in front of the property, and not only convenience stores but also a supermarket just a short walk away, so it’s easy to find food and do shopping (including 100-yen shops). With prices rising these days, there are times when it can be hard to afford depending on the season, but I’ll continue to stay here.

This is my second stay. For this price and this amount of space in central Tokyo, I don’t think you’ll find anything else like it. The room is also very clean and well maintained, which makes the stay very comfortable. Since I’m staying over the weekend, I plan to wake up early and walk to see the National Diet Building. It’s a wonderfully quiet area with only police officers around—such a luxury. The next time I’m in Tokyo, I will definitely stay here again. I wish I had found this place sooner!!

From the moment we arrived until we departed, every moment was comfortable and truly luxurious. We were delighted with everything—the atmosphere, the room, the bath, and the meals—but above all, the attentive hospitality and thoughtful care from all of the staff made us want to return again. I am left-handed, and at dinner on the first night I moved my chopstick rest myself. Then at breakfast the next morning, my chopstick rest had been set up for a left-handed guest, which truly moved me...! Thank you so much for noticing even such a small detail.

I was very happy to be able to sleep soundly at the Hotel. As expected, the Room was clean, and the amenities were excellent, so I was very satisfied. I was a bit concerned that the tables were close to other guests, but I really enjoyed the delicious breakfast. Thank you for your hospitality.

I have stayed here several times, and once again I had a wonderful time. I also enjoyed both dinner and breakfast, and the warm smiles and thoughtful hospitality of the front desk and restaurant staff made my stay truly relaxing. I’m really glad I chose this hotel. I would love to stay here again. Thank you very much.

I’ve stayed here many times. This time, three adults stayed, and the Room was spacious and very clean. I’m somewhat sensitive to smells, but I was able to use the pillows and towels without any concern. The towels were pure white, fluffy, and felt great. The amenities were also much higher quality than at other Hotels I’ve stayed at recently, which made me very happy. My favorite thing about this Hotel is the breakfast buffet. I look forward to it every time, and compared with my stay in spring, there was an even wider selection of delicious Akita specialties this time—I’m disappointed I couldn’t try everything. The hospitality of the person who makes the rice balls is wonderful every time, and it always moves me. I’m planning to stay again next month, so I’m really looking forward to it.

I’m truly glad I stayed here! The property itself is beautiful, and everything was kept very clean throughout, so I had a wonderful time.

The hotel is comfortably pleasant and clean, so you can stay without any inconvenience. The breakfast is delicious, and the staff are wonderful. If you’re coming from another prefecture to visit Suminoe Boat Race Track, it’s an ideal choice. There are many great places to eat nearby, and it also has easy access to the subway, making it a very convenient hotel to use.

I chose this Accommodation for my boyfriend, who loves saunas. I don’t know much about saunas, but he seemed completely satisfied and kept saying, “The best! The best!”—which made me happy too. Relaxing while listening to the natural soundtrack of the gorge and flowing river was wonderful. We said goodbye to the Accommodation, promising to come back again.

Although I live in the prefecture, I had wanted to stay here for a long time, and I was finally able to do so this time. It’s a dog-focused Hotel in every way, and all the staff were very friendly, so we had a truly enjoyable time. Because it was extremely hot for the season, we couldn’t use the outdoor dog run, but we still had fun using the indoor dog run and taking walks around the property. The meals were stylish and delicious, and the large public bath was not crowded, so I could relax—overall I was satisfied with everything. I can’t stay often, but it’s a Hotel I’d like to visit again if I have the chance.

I chose this property for its location and was very satisfied. If I have the opportunity to visit Tachikawa again, I would like to stay here again. Thank you for your hospitality.

I stayed at this hotel to attend the Kirin Cup Final. In the past, I chose hotels near Tokyo Station, but after the match the area was extremely crowded and it was very difficult to get back to my hotel. This time, to avoid that hassle, I booked this hotel instead and had a very comfortable stay. The front desk staff who assisted when I left my luggage, as well as those who helped me at check-in and check-out, were wonderfully attentive and truly impressed me. Breakfast was buffet-style. I’m not usually a fan of buffets so I don’t eat much, but this restaurant had a great variety of options, and both the omelet and toast were delicious. When attending events at Japan National Stadium, I would love to stay here again.

My daughter and I stayed one night in a Twin Room. We made a Reservation because of the high ratings, and it was as comfortable as the reviews said. The Room was spotless, the blackout curtains worked perfectly, and the beds were ideally firm. The sink and toilet area was surprisingly spacious for a Business Hotel, and we were impressed that the bathroom also had a separate washing area. We will definitely stay again.

About a 5-minute walk from Kamakura Station. Depending on whether you use the west or east exit, it was also very convenient to stop by a supermarket on the way. The Hotel entrance had a nice atmosphere, and check-in was done while seated in a chair, which was my first time. It felt great when I was tired. The front desk staff were smiling, and they also provided guidance for emergencies in case of earthquakes and other situations, which I found very thoughtful. The Room was just the right size, kept clean, and comfortable to stay in. I used the coin laundry, and being able to check the operating status and availability from my Room was extremely helpful. Also, since the Hotel wasn’t too large, going back and forth to the laundry area was easy. I didn’t use the large public bath so I can’t comment on it, but the website said you can move around in loungewear. Since I stayed only one night, it really helped that I could use the coin laundry with only minimal changes of clothes. However, the Wi-Fi connection was sometimes unstable, which was a bit disappointing. Overall though, it was a very comfortable stay. If I have another chance, I’d like to stay again—and if it’s similar elsewhere, I’d like to try one of their affiliated Hotels as well.