Nationwide × Highly rated facilities at Hotel·Ryokan - 42Page Number

We had another very comfortable stay! The room, meals, bath, and hospitality were all excellent. The food in particular was outstanding—made with local ingredients and thoughtfully tied in with local events. We’ll be back again. Thank you!

We chose the residence-type option to find a Room with flooring where our family member with limited mobility could stay barefoot, and it was very comfortable. It was helpful to have a microwave, refrigerator, and tableware for a stay of several days, and the bed was also very comfortable. We were satisfied with the kind support for our inquiries, including installing the bed guard we requested in advance.

Both the Room and the large public bath were clean and well maintained throughout the property, making for a very comfortable stay. The breakfast offered a good variety of Japanese and Western dishes as well as desserts, and we were very satisfied. There was also Shuttle Service to and from Kyoto Station, so we didn’t feel any inconvenience in terms of access. It exceeded the price, and we were extremely satisfied.

Unlike a single Accommodation that simply claims to be “Bali-style” or “European-style,” the entire Facility is so spacious that it feels like a theme park, offering an outstanding sense of being abroad. The Rooms are on par with those at real overseas resorts, and because the amenities meet Japanese standards, they are even more comfortable than many resorts abroad. The unique blend of European and Arab influences is wonderfully intriguing. From the baths to the dining, everything is first-class, and there was not a single unpleasant moment—my wife was delighted and said she was completely satisfied.

A quiet, relaxing Hotel with just 10 Rooms. The Rooms are spacious, and the staff are wonderful. Of course, the Japanese-Western fusion cuisine is truly satisfying—you can taste the quality of the ingredients. Location: Very convenient and close to Hakodate’s highlights (Ropeway [Mt. Hakodate] to historic buildings [Motomachi] to the Bay Area, etc.). *Some guests may notice minor details, but for us (an elderly couple), it was a very satisfying stay. *Thank you very much.

Just as other reviews said, we had an amazing time. Everyone on the staff was so welcoming and smiling, and we were very satisfied with the facilities and the complimentary welcome drinks. Everyone at the dog run was also friendly, and I think our dog was very happy too. We’d love to stay again. Thank you very much.

We stayed here during our trip visiting Yomiuriland, Akihabara, and Shibuya. Even before booking, I emailed several questions and received quick, polite replies to all of them. The staff were also courteous and kind. The hotel was very clean, compact, and nicely organized. One downside was that the toilet and bath were separate, but the bath was located beyond the toilet area, so only one person could use the toilet/sink area at a time. Since three of us stayed together, it took longer to get ready compared with a fully separate toilet room, and we had to be mindful of each other.

It was a wonderful hotel by the sea in Beppu. The location was great, and we were able to see the moonlight path and the sunrise path. The staff provided pleasant service, the restaurant offered a calm dining atmosphere, there was a wide variety of complimentary drinks, and we even received a birthday gift. It made for a great day. Thank you very much.

The bath was very relaxing, and breakfast service was smooth with a good selection.

We were amazed at how close the ocean was, impressed by the care put into the meals, and soothed by the sound of the waves throughout our trip. Both my spouse and I were born in September, and our working son happened to be home at the same time, so we stayed here for this occasion. Thank you for preparing celebratory red rice and for the photo service. Having grown up by the sea, it felt nostalgic to fall asleep at night listening to the waves for the first time since childhood.

The location right in front of Lake Suwa was excellent, and the room was clean. The meals, featuring mainly local specialties, were very delicious. We also really enjoyed the bus tour visiting the four major Suwa shrines—the guide’s explanations were thorough and easy to follow. We would love to stay again if we have the opportunity.

We stayed with No Meals Included, but we were able to enjoy complimentary late-night ochazuke. The broth was rich and very delicious. There were three of us, and since the washing area for the private open-air bath was a separate shower booth, we ended up taking turns one by one. However, the Onsen itself and the mist shower were both very pleasant. Next time, we’d like to stay again with meals included!

We’re repeat guests! This time, our whole family stayed to celebrate my mother’s 88th birthday. Since we told you in advance, you even prepared a special 88th-birthday outfit and took commemorative photos for us—thank you so much. One disappointment was that solar panels had been installed where the dog run used to be, so it had become much smaller than before. Still, your heartfelt hospitality and delicious meals always make us feel at ease, and my mother was very happy, so it became a wonderful memory. Thank you very much.

This was my first stay. The Hotel lobby is small, but it features Takeo pottery and Arita ware created in collaboration with overseas designers. It’s a stylish, relaxing space, and we were welcomed with chilled Ureshino tea and a small sweet. The Room felt natural and calming. This Hotel is known for its sauna, and even though I’m not great with saunas, I was able to relax fully and felt completely refreshed (laughs). We stayed as a couple this time, but it’s also a soothing Accommodation where solo female travelers can feel safe staying alone. It has become one of the Hotels I’d love to stay at again.

We had a truly wonderful stay. It rained during our visit, but the sight of the wet rocks and crashing waves was powerful in its own way, so we still really enjoyed it. The in-room hot spring bath felt amazing and left my body feeling refreshed. They also replace the towels, so it was great to be able to soak as many times as we wanted without hesitation. The herbal tea was delicious too—I ended up having seconds. We were satisfied with every dish. We also loved being able to order original cocktails at dinner (they can be made non-alcoholic). Everything was excellent, but we were especially impressed by the sashimi and the robatayaki wagyu beef—absolutely outstanding! Above all, we felt that every staff member we met provided exceptional hospitality. We would definitely love to stay again. Thank you very much for everything.

We stayed for two nights while sightseeing in Tokyo. Everything was very clean, and even after walking around all day in Tokyo, we were able to relax thanks to this Hotel. The bathroom and toilet were easy to use, there were plenty of hangers, and the disposable slippers felt hygienic. What surprised me most was the amenities available at the front desk—good-quality toner, sheet masks, and cooling patches. I applied a patch to my swollen legs after all the walking; it felt refreshingly cool and was so soothing. The Room wasn’t the largest one with a separate bath and toilet, but it was spacious enough. There were two floor-to-ceiling windows that made it feel open, and the night view was beautiful. It’s a Hotel that made me think, “This is where I want to stay again when I come back to Tokyo.” Our children liked it a lot as well. Everyone at reception was professional and kind.

It was my first mother-and-daughter trip in a long time with my daughter who lives in Tokyo. From the moment we left our luggage before check-in, the staff were wonderful. When I checked in and looked hot, a male staff member quickly brought me a cold wet towel. The staff we passed in the hallway, the staff who offered welcome drinks in the first-floor lobby, and the pregnant female staff member who guided us at breakfast (I wonder if she has started her maternity leave?)—everyone was so kind. The breakfast was delicious no matter what we chose, and the kitchen staff were also truly pleasant. We were completely satisfied with everything. The Room was clean and showed great taste. We rested comfortably. Perhaps because it’s not a large property, it was very quiet and relaxing. The beautifully arranged fresh flowers at the entrance were also wonderful. It became a truly enjoyable trip to Kyoto. Thank you very much for your hospitality.

Being right in the heart of Nakasu made me a bit nervous at first, but it wasn’t that noisy at night. There’s a convenience store downstairs, and the station is close by, so it was very convenient. They kindly changed my booking to the ladies’ floor, and the Room layout was functional and stress-free. I could stretch out comfortably in the large public bath and relax well. I’d like to stay again.

This is a clean, well-maintained Hotel. We stayed in a four-person Room this time, and the layout felt very thoughtfully designed. There was minimal disturbance from noise or light, so we were able to relax comfortably. The Onsen was also great. Ice cream is available at night and a probiotic drink in the morning, and after 10:00 p.m., complimentary “yonaki soba” (late-night noodles) is served. Even though these are free services, the quality didn’t feel compromised—everything was delicious. There is also a women-only laundry room. It felt safe and was very convenient to use. The breakfast buffet offered a wide variety of dishes and was extremely satisfying. I’d love to stay here again.

This was a return visit, and I was delighted that you remembered me and greeted me. Once again, it was a stay that made me want to come back. The free-flowing hot spring water was wonderful, and I stayed warm long after my bath. I also truly appreciated the thoughtful touches, such as the proprietress kindly offering extra yukata and towels. Every dish was genuinely delicious—not only the sashimi and simmered dishes, but even the rice left a strong impression. I was told it was “Milky Queen glacier rice,” and it was sweet and pleasantly chewy; the rice itself felt like a feast. The dried fish at breakfast was also grilled to crispy perfection all the way to the head, and I ended up eating it neatly to the last bite. I’m grateful for such a delicious meal. Being able to have dinner served in the room is one of this inn’s charms. This time, since I wanted to get some work done in my room as well, I chose to dine in the dining area instead. In that spacious room with large windows—without turning on the TV—I found it incredibly relaxing to take my time and focus on each dish. The chair and table placed in the sunroom area of my room were also perfect for light work and very comfortable. It’s also nice that plenty of coffee and tea are provided. The flowers in the alcove were beautiful and lifted my spirits. The futon bedding was fluffy, too—I slept very well. If I could make just one request, having a power strip in the room would be even more helpful. Other than that, everything was excellent. I’d love to return again for the hot springs, wonderful food, and warm hospitality.