Nationwide × Highly rated facilities at Hotel·Ryokan - 34Page Number

The Hotel was clean, and we enjoyed delicious meals. However, it was exactly sunset time, and it was disappointing that the curtains were closed so we couldn’t see it. The Onsen had a wonderfully silky texture that left our skin smooth! We used it three times. One thing that concerned me: when we arrived, a staff member came to take our luggage. While we waited with our dog in a stroller, we were told to wait outside until check-in at the front desk was completed. Waiting outside in the summer heat didn’t feel appropriate. If possible, I would have liked to wait inside—even in a corner of the lobby—while only one representative went in to complete the check-in. I heard that around autumn there will be a new Accommodation where guests can stay with their dogs, and I’m looking forward to it! I would also be very happy if there were a dog run.

This was my third stay. The Room was very clean. I booked the Hotel’s choice Plan, and they upgraded me to a Premium Single Room, which I was very satisfied with. The TV was very large, and the Room size was also more than satisfactory. The bath area has one large bathtub, a sauna, and a cold bath; compared to Hotels with only unit baths, the level of satisfaction is completely different. I can recommend the breakfast. I don’t think there are many items, but I especially recommend the rice and pork miso soup. The grated yam, egg-over-rice, croissants, and more were all very delicious. If I have another chance to stay in Koshigaya, I will use this Accommodation again.

The Hotel is located right in front of Miyajima Port, making access excellent and extremely convenient. Even before check-in and after check-out, we could use the lounge and enjoy ice cream, coffee, and other drinks. Depending on the time of day, there was also a momiji manju service, plus vouchers to redeem momiji manju at shops on Miyajima (including fried momiji), and candy ice cream after the bath—everything was thoughtfully provided. The facilities were very clean, and the buffet featured carefully prepared dishes made with locally sourced ingredients. With an all-inclusive plan that included alcohol as well, we were very satisfied overall. The lemon herb tea in the restaurant was especially delicious; we highly appreciated that it used Hiroshima lemons and herbs, to the point that we wanted to buy it. We think it would be great if it were sold in the Hotel’s souvenir corner or similar shop.

Whenever I travel to Kyushu, I often stay at this hotel. The staff provide attentive, kind, and excellent service, and I always feel truly relaxed here. The food is delicious and the rooms are clean. I also appreciate the valet parking service, and the staff are always smiling—making it a very pleasant hotel. I would love to stay here again and again. Thank you very much.

Although it was my first stay, I was instantly captivated by the beauty of the property and its exceptional cleanliness. The location from our room was perfect, and the in-room hot spring—always ready to use without adding heat or water—was truly soothing. This time I stayed while hosting guests from the United States, and I was deeply impressed by the staff’s hospitality. Even though we arrived late for dinner, they welcomed us warmly without a hint of displeasure. What surprised me even more was that they quickly translated and printed an English menu on the spot. My companion was equally moved. They also kindly accommodated our train schedule by moving breakfast 15 minutes earlier, showing thoughtful flexibility that truly considered our situation. This is a wonderful ryotei that genuinely makes you feel glad you stayed—one you’ll want to brag about. Next time, I will definitely bring my family!

The front desk service was courteous, and I appreciated that they promptly called a taxi for the next day. The Room was clean and comfortable. In addition, there is a convenience store attached to the Hotel, which is handy even when it’s windy and rainy. I would like to stay here again.

We stayed here for our honeymoon. Both the staff member who guided us at check-in and the person in charge of dinner struck the perfect balance—warm, attentive, and sincerely welcoming—so we were able to relax and enjoy our stay. We splurged on the Tajima beef kaiseki. There were no vacancies for a second-floor Room, so we were a little worried about dining in the restaurant, but it turned out to be a completely private room and felt very special. We were also happy that the menu had our new last name and the date printed on it, so we took it home as a keepsake. *Sound does carry quite a bit, so when the guests next door spoke loudly at times, their conversation drowned ours out (in a funny way). More than satisfied. We were absolutely stuffed. I was looking forward to late-night soba, but there was no room left—if anything, we went back to our Room and fell asleep right away. Such a shame. Both dinner and breakfast offered choices, which added an extra special touch and made us very happy. The rice at breakfast was so good—I couldn’t finish it all and wished I could have made onigiri… It had been ages since I slept on a futon mattress, so I was nervous, but there was a mattress underneath and it felt just like sleeping in a bed. And the amenities were Sekkisei… In the women’s large public bath there was also an assortment of shampoos to choose from—even ReFa shampoo was available. I usually bring my own because I worry whether provided products will suit my skin or hair, but this time I didn’t need any skincare at all… which almost made me regret packing mine. This Accommodation left us with “the best kind of regret”—the kind that makes you want to come back. Next time we’re celebrating an anniversary or another special occasion, we’d love to upgrade to a higher-grade Room. Thank you again—we hope to return.

Thank you. My daughter stayed here the night before an event she attended with my wife. We booked through IKYU because we had a great experience in Hakone before. The interior was refined throughout, and we also appreciated being upgraded at check-in—it really showed Daiwa’s thoughtful hospitality. It was only for one night, but we’d love to stay again if we have the chance. Even after checkout, they kindly stored our luggage, which allowed us to enjoy a short visit to Tofuku-ji Temple. With such a convenient location, this was especially helpful—my wife was very grateful. Thank you for a wonderful time in Kyoto. One small suggestion regarding amenities: only green tea was provided in the Room, and we would have appreciated having black tea as well.

First, I was truly impressed by how kind the staff were. Especially the staff in the dining area—breakfast was crowded and we couldn’t find a seat, so we decided to come at a different time, and they handled everything very politely. Thank you for working so hard even while drenched in sweat. The front desk staff were also very kind. The Room was very clean, and we chose connecting rooms as a measure against my husband’s snoring, which was absolutely perfect. We stayed here for one night before our trip to Kamogawa, and I’d love to stay again. Thank you very much for your hospitality during our short stay!

In a word, we truly had a wonderful time. The private hot spring in the room, the ocean view from it, the hospitality of all the staff, and the delicious meals. It was an experience that led us to find a place we genuinely want to return to for the first time.

Thank you for the wonderful service—it made our stay truly exceptional. First, I accidentally made a Reservation with the wrong gender, but you quickly brought us yukata in different sizes, which was very helpful. With fewer guests staying, the attentive, personalized service really stood out. We also enjoyed the complimentary pudding—it was delicious. The Onsen was available at night as well, so we could relax and take our time. The bed felt a bit firm and slightly uncomfortable to sleep on, but other than that we had no complaints at all. Also, it was pouring rain at checkout, and you kindly handed us towels—this helped us so much. We truly appreciated your thoughtful attention to detail. We would love to stay here again when we visit Kusatsu.

Dinner included some Western-style dishes as well, and everything was delicious. The lobby’s complimentary drinks offered a great variety, and we enjoyed plenty without hesitation. We thoroughly enjoyed the Room’s Onsen (gold and silver springs), sauna, and pool many times. Thank you very much. We look forward to visiting again in a different season to enjoy the meals and Onsen!

Thank you again for having us this year, as you did last year. We chose the same Room with an in-room washing machine. It was very convenient, and we used it many times. The shower room and toilet were spacious and clean. Although it’s a double bed, it’s very relaxing. We also chose the Plan with breakfast again, and we were very satisfied to enjoy a delicious breakfast from the morning. I don’t think it was available last year, but the Awamori tasting comparison was free as well. The staff were kind and welcoming with great smiles. There are several restaurants within walking distance for dinner, which is very convenient. Thank you again for your hospitality!

We stayed in a private two-story house with a Barcelona sauna. We were satisfied with everything—the Room, bath, and Facility. Above all, the Onsen water was silky-smooth, the temperature was just right, and it was amazing. Everything provided—from the hair dryer and facial lotion to the shampoo—was excellent. It was the best Accommodation we have ever stayed at. We would love to stay again someday.

The hot springs were wonderful. My skin felt silky-smooth in the water. The samue loungewear was great, with elastic at the wrists and ankles, and the fabric felt gentle on the skin. Even though the hotel was fully booked, I was able to enjoy the large public bath as if it were private. The open-air bath in the room was also spacious, and I imagine it must be stunning during cherry blossom or hydrangea season—though it may be hard to get a reservation because it’s so popular. The meals were all delicious as well, including corn soup, cheese chawanmushi (steamed egg custard), Jerusalem artichoke chips, and mukago (wild yam bulbils). I found an inn I would truly love to visit again. Thank you very much for your hospitality.

It’s a bit far from Tokyo, but I’m truly glad we stayed here! The property was very clean, and the lounge had plenty of drinks—my excitement started the moment we arrived. For dinner, we ordered horse sashimi and a three-sake tasting set separately, and it was amazing. Highly recommended. Breakfast was also delicious across the board. The Onsen was relaxing since it was always empty whenever we went (not just the private one), and we were also able to use the baths at a larger affiliated Hotel, which made us very satisfied. The Room was comfortable, and I slept soundly. Above all, the warm hospitality from all the staff made us feel at ease. We’ll definitely be back again. Thank you for taking such great care of us.

This was our first stay with the VMG Hotel group, and we made a Reservation because we were drawn to the location and breakfast at Heian Shrine. With only three Rooms, the atmosphere was calm and relaxing. Even though we may have caused some inconvenience with two children, everyone at the Hotel was truly kind and helpful, making our stay very comfortable. They also handled an issue pleasantly and professionally, for which we are very grateful. As for the Room, it was a bit inconvenient that there was no luggage rack like many Hotels have. Also, since the bathroom, toilet, and sink were all in one unit, it felt slightly inconvenient for five people across three generations (as two-bedroom or connecting Rooms often have two bathrooms/toilets). That said, the Room was spacious and spotless; we could hear the bell from Kodai-ji Temple and even catch glimpses of people passing along Nene-no-Michi—full of charm and atmosphere. Thanks to the great location, we could walk to many sights. Gion at night and Ishibe-Koji Alley were also wonderful. Breakfast at Heian Shrine was a special experience as well—this stay truly made us glad we chose this Hotel. Highly recommended.

My family and I stayed here the day before our Kamikochi sightseeing trip. The young proprietress was very friendly and easy to talk to, and her unpretentious, thoughtful hospitality was truly comfortable. The open-air bath in our Room felt amazing—I could have stayed in it forever. Dinner featuring Hida beef had so many dishes that we wondered if we could finish them all, but everything was delicious and we all ate every last bite. The beef tataki we received as a gift from the Accommodation was also outstanding! They also kindly helped us plan for the next day’s Kamikochi sightseeing, making our stay completely satisfying. We would definitely like to stay here again on our next trip to Kamikochi!

I love traveling solo to Onsen and visit places all over the whole country. I’d heard of Umegashima Onsen, but for some reason it had never been on my list—what a loss, haha. Last month I stayed at Umegashima Onsen for the first time (at a different Accommodation), and it quickly became one of my favorite Onsen. This time as well, it was great that they only accept a small number of guests and offer private reserved baths. That said, I like to soak in the Onsen whenever I want as many times as I like, so I often choose an Accommodation with an in-Room bath or one that’s available 24 hours. Unfortunately, here it was only available until 11:00 p.m. Also, having to ask the staff each time to get the key made me feel hesitant. I wish I could use it more freely without worrying about bothering anyone. The meals were absolutely delicious. The ingredients were different from what I’m used to in the Izu Peninsula or Hakone, which made everything feel very fresh.

Although the building and Room are not the newest, the staff’s thoughtful hospitality—clearly reflecting excellent training—felt genuinely warm rather than scripted. The food was also stylish and delicious, and we had a very comfortable stay.