Nationwide × Highly rated facilities at Hotel·Ryokan - 293Page Number

I chose this Hotel for its ideal location to visit the Shiretoko Roadside Station and try grape shrimp. Considering sightseeing around the Shiretoko Peninsula, I don’t think there’s a better Hotel. They were very considerate at check-in, which was a big help. Dinner was served as a set meal, and the salmon roe rice bowl at the breakfast buffet was absolutely delicious. The Hotel has a sense of history, but the staff’s attentiveness and service were extremely satisfying. The Room was also kept very clean—there was nothing to complain about. After returning home, I realized I had left something behind. When I contacted the Hotel, they found it and sent it to me, which helped me so much. Even then, their response wasn’t unpleasant at all—they empathized with me and said they were glad it had been found, which left a great impression. I didn’t get to see any whales on this whale-watching trip, so when I come back for another try next time, I’d definitely like to stay here again.

As we were staying with a guest with limited mobility, we consulted in advance and were informed that the floor to the restroom was flat. Thank you for kindly arranging a Room close to the elevator. During the Nebuta Festival season, the Room’s refrigerator had Nebuta Festival–themed apple juice, and a fan was also provided. The Room was clean and well maintained, and it was conveniently located within sight of the station. All staff members were kind, and this is a Hotel we would definitely like to use again when visiting Aomori.

It’s great that a breakfast buffet is included by default at this price. I’ve stayed at various AZ properties, but this was my first time with bunk beds. Even though I was traveling alone, it was useful as a place to put my luggage.

The meals, the Room’s open-air bath, and the service were all excellent. We were able to fully enjoy a special getaway and relax at our own pace. We would love to visit again!

As a mid-sized to small Hotel with relatively few guest rooms, it never gets unpleasantly crowded, so I can stay comfortably and I really like it. However, there are many families with children, and some people leave their kids unattended during meals, which was a bit troublesome. It doesn’t bother me elsewhere, but I do think a certain level of manners is necessary during meals. Even so, the Hotel is quiet and relaxing overall, and there are plenty of well-made dinosaur displays, so I like it a lot. I hope this Hotel continues for a long time—I’m rooting for you. By the way, this time the pool water seemed warmer than before—whether due to the setting or the season—and it wasn’t cold at all, so we could enjoy swimming comfortably without having to dash into the sauna.

When we arrived at Komaki Port, it was pouring rain and we were worried about what lay ahead, but the staff’s bright smiles instantly put us at ease. They gave us a detailed tour of the Accommodation, which truly impressed us. The open-air bath was challenging in the rain, but it turned into a unique experience we wouldn’t normally have, and that made it special in its own way. The food was more than we could finish, with outstanding quality, and there were many moments when the staff’s thoughtful care really moved us. The Room had just been renovated and was a very satisfying space. However, at night when using the Room’s open-air bath, we did notice insects being drawn to the lights. Seeing all the staff waving goodbye as we left made this an Accommodation we definitely want to visit again. Thank you very much.

Conveniently located near the station.

Whenever I go to Suzuka Circuit to watch Super Formula, I always stay here. Thank you as always!

The Japanese-style Room on the 3rd floor where we stayed doesn’t have a private bath, but it feels more spacious since there are no beds. The bath on the 2nd floor was not crowded, and since it’s available from 6:00 a.m., it was great to rinse off after a morning run. Perhaps because it was during the Obon holiday period, there were families with small children. It’s fine for a father to take two children to the bath, but one child needed to urinate and ended up doing so in the bathing area. Even though he rinsed it away thoroughly with the shower, it didn’t make for a pleasant bathing experience. The father also looked embarrassed. Another family had small children enter first by themselves, and it also seemed like they may have urinated as well... How about placing a signboard in front of the bathing area (even if somewhat noticeable) asking guests with small children to use the restroom beforehand?

Shampoo and body wash were available to borrow, and they were all high-quality. It was convenient to simply return them at check-out. The air conditioning worked very well—almost too cold—so I slept comfortably. The bathtub also felt spacious; at about 150 cm tall, I could stretch my legs out straight. There were bars nearby, as well as McDonald’s and FamilyMart, which was great. Even though it was a holiday, the station was right in front of the hotel, and our family of four (including a preschool child) stayed for just over 10,000 yen—a great deal! We’ll definitely stay again.

As it was my birthday, I stayed for a Multiple Night Stay. I was happy that you had prepared gifts as well. Also, you kindly held a special fireworks launch event during my stay, and I had a wonderful time. I would like to visit again.

Let's enjoy crab and visit the Onsen! A charming accommodation with a unique atmosphere. The private bath is incredibly luxurious! The crab dishes are absolutely extravagant! Highly recommended for everyone. It was a luxurious experience. I want to make it an annual event.

This Hotel offers the highest quality in every aspect, including Room size, cleanliness (including amenities), and staff service and hospitality.

We stayed for 3 days and 2 nights. On the second day, our beloved dog suddenly passed away. As a senior dog, we had prepared for the possibility, but it happened so unexpectedly that we had not brought items such as ice packs for bringing him home. The Hotel kindly provided a basket to lay him to rest in, towels, ice packs, and a blanket. We had reserved dinner at the restaurant as well, but thanks to the staff’s thoughtful consideration, they arranged a private room for us. Because there was a thunderstorm, they also drove us to the dining venue by car, allowing us to enjoy one last meal slowly with him by our side. We are truly sorry for any trouble we caused during the busy summer holiday season. Thanks to your support, we were able to return home safely and send him off peacefully. This year’s extreme heat was especially hard on senior dogs, but we are very grateful that he was able to spend his final moments in the cool Nasu Highlands—enjoying his favorite dog run, Onsen time, and delicious meals. This was our first stay here, and I feel it is rare to find a Hotel that can respond so quickly and compassionately in an emergency. We still have two other dogs at home and would love to visit again. Of course, both the meals and the Facility were excellent as well. Thank you very much for all your help during our stay.

I didn't check the details carefully and mistakenly applied for a "Student Discount" Plan. Since I am not eligible for the discount, additional charges were incurred. However, the explanation from the hotel staff was reasonable, and I did not have a bad impression. It would be helpful if an alert appeared during the reservation process on the site. Considering the price, I can't complain about the room, but there were limited lighting options (either too bright or too dim), and while there were no major issues with water facilities, some areas were not very clean.

I stayed in a twin Room with my daughter. The toilet in the Room had weak water flow and wouldn’t flush in one go, so we had to be careful when using it. The front desk staff were polite, and it was nice to have a large public bath, so this was disappointing.

The space and hospitality are impeccable. If you’re planning to stay in Nara, I highly recommend staying here at least once.

It was a very comfortable Room. The seafood dishes were also excellent. The bath was clean and we enjoyed it. After checking out, I realized I had forgotten my hat and called; they helped me, and it arrived at my home the next day. It became a wonderful memory. I will visit again.

There is a large public bath, and I was able to relax. I used it twice—once in the evening and once in the morning. The service was courteous, and I was impressed by the Japanese spoken by the international staff. It really made me realize how much Japan is supported by people from overseas. Please pass on my thanks to everyone. I will continue to use this Accommodation as my regular place to stay in Miyazaki.

We stayed here after visiting Kamo Aquarium. Since we came on a sunny day, we were able to watch the sun set while enjoying dinner. The hostess and all the staff provided outstanding hospitality! Every dish was carefully prepared, so delicious that we ate far too much. We were also able to enjoy the bath almost privately thanks to perfect timing, and with a sauna as well, it was a very satisfying Hotel for us sauna lovers. And for breakfast—my favorite mochi!! It was delicious. This is a Hotel we’d love to visit again.