Nationwide × Highly rated facilities at Hotel·Ryokan - 264Page Number

Due to bad weather, I arrived much later than my planned check-in time, but they accommodated me. My vehicle was about the size of a microbus, but they still allowed me to park, which was a huge help. Another place refused because of my vehicle size, so I really appreciated how willingly this Accommodation handled it. For a family of four, the 10-tatami Room was very spacious, and the kids were thrilled. The Facility is a bit old... The windows are thin and you can hear outside noise easily; the sound of rain echoes pleasantly in the Room. The shower pressure in the bath was a slight downside... Other than that, I have no complaints. An Accommodation that lets you park a vehicle of my size is invaluable, so I’ll stay here again next time. Thank you very much.

We visited on a summer vacation weekend with our 6-month-old large dog (Golden Retriever, male) and our family of four. Nasu Highlands has many dog-friendly Accommodations, and we’re really glad we chose to stay here! The Dog Comfort Cottage was spacious, and any odors were hardly noticeable. Our dog was thrilled with the sofa and the terrace. The path to the bath is a steep slope, but it was convenient that we could enter the Onsen building directly. Thanks to that steep slope, the view from the terrace was exceptional. The dinner and breakfast buffet in particular were delicious, and everyone—from the person serving us to the Hotel staff—was wonderful. Our family was truly impressed. (Thank you so much, Ms. F-sawa!) Since it was peak season, check-in took quite a while, but thanks to our Diamond member benefit of late check-out, check-out went smoothly. Next time we’d like to come at a different time. Even though it was our first trip with our dog, we felt at ease and had a comfortable stay. We’d love to stay again.

All the staff I interacted with (front desk, restaurant, and gift shop) had a great atmosphere—and their service was excellent as well. The food was delicious, and the all-you-can-drink plan included Sapporo beer. The Onsen was a comfortable size, and thanks to renovations a few years ago, the Room didn’t feel outdated at all. If I have the chance, I’d love to come again and stay here again.

Although it is a large Hotel, it was very quiet. The Room was spacious, and the bathroom was also very large, with an open-air bath and a sauna, so the facilities were excellent. The service was great, and the free Shuttle Service was truly helpful. I would like to stay here again.

I stayed for a few days on special business. The Facility is old, but it is kept clean. The cheerful voice of the male staff at the breakfast venue energized me as well. The free breakfast was satisfying, with Shinshu soba, inari sushi, a salad bar, and a drink bar! Having a large public bath was the best! Thank you very much for your kind hospitality.

I forgot my phone and some clothes, but the staff kindly contacted me, and when I came to pick them up, they handed them to me with a smile. I sincerely thank the staff member who assisted me over the phone and the female staff member at the front desk. I live relatively nearby, but I will definitely stay again.

I made a Reservation for a single Room and arrived about 30 minutes before check-in on the day, but the front desk staff told me the Room was ready, so I was able to check in right away and head up to my Room. Their service was excellent. When I entered, I was surprised to find a spacious twin Room. Since I had originally booked a single Room, I really appreciated being able to relax in such a roomy space. The Room, bathroom, and toilet were all very clean. I would definitely like to stay here again.

Breathtaking views with rising steam and a wonderful Onsen. I was very satisfied. You can also adjust the meal portions to your liking. I also enjoyed a day-use bath at Shin-Tamagawa Onsen using the guest-only ticket. If possible, a Shuttle Service bus from Tazawako Station would be a huge help for someone like me who doesn’t drive. I’d be happy to pay for a shuttle bus service.

I stayed here when attending a concert at GLION ARENA KOBE. It’s conveniently located between Sannomiya Station and the arena, making it easy to get around. The front desk is on the second floor, and I couldn’t find the entrance at first, so I entered from the parking area. The parking staff and someone I passed in the corridor kindly guided me, which I really appreciated. Everyone at the front desk was also very helpful. It unexpectedly started raining, and they called a taxi for me as well, handling everything pleasantly. They can store your luggage too. I’d like to stay here again next time I’m in Kobe. Thank you very much.

Both dinner and breakfast were excellent. The staff were also very pleasant. The baths were not too crowded, so it was comfortable.\nIt was a bit inconvenient that we had to change into slippers inside the building, and I couldn’t figure out how to request the soft-serve ice cream (I should have asked at the front desk), so I wasn’t able to use it even once. Still, even with that, I was very satisfied for this price.

We could choose our meals, and we were very satisfied with the seafood shabu-shabu we had hoped for at dinner. The Japanese breakfast also came with plenty of sides to go with rice, and I ended up having a second helping. We also enjoyed the somen before dinner, ice cream and coffee milk after the bath, late-night soba (ramen), and the free drinks at the front desk. The Room was spacious and even had a massage chair, so we could truly relax. It was a shame the weather wasn’t great, but if it had been clear, we probably could have seen a beautiful starry sky from the terrace—I'd love to visit again if I get the chance.

The Room was spacious and had a veranda-like deck called the Tsukimidai, with a nice view and the ocean visible in the distance. Meals were served in the Room, and every dish was delicious—we finished everything at both breakfast and dinner. However, it was disappointing that the drinks in the refrigerator were expensive. The Onsen also felt very open; while I did wonder if it might be visible from somewhere, I was still able to bathe comfortably. Another bath area was spacious, and the water in the roofed open-air bath left my skin feeling moisturized like lotion. Inside the building, it seems to have been expanded many times over the years, so some areas are a bit confusing, and many guests seemed to get lost. There were only a few souvenirs for sale, and there were no Facilities such as karaoke or table tennis, but it had an old-fashioned Ryokan atmosphere that we really enjoyed.

Whenever we visited Oku-Nikko and Yumoto, we would stop by Senjogahara or the ranch, and this Accommodation had always caught our eye. After turning 60, my spouse and I stayed here for the first time. The Onsen and the breakfast and dinner were wonderful, and it was a relaxing summer holiday to see many couples around our age dining in the restaurant. After ringing a bear bell and walking around Senjogahara for over an hour, we headed to Nikko Toshogu Shrine!

The other day, two of us stayed in two Rooms. The Rooms are a bit small, but both the bathroom and the Room were very clean, so we had no problems at all and enjoyed a comfortable stay. We checked in late at 11:00 PM, but the staff greeted us with a smile. It was a Hotel that felt like it offered more than its price, and we would definitely like to stay again when we visit Okayama. Unfortunately, we overslept and didn’t have time for breakfast. Next time, we definitely want to try the bento—it looked delicious. Thank you very much.

We stayed here for a family trip. The Room was very clean and comfortable. Since our family tends to feel hot, the Room was warm even in mid-May, and the air conditioning was not yet available due to the system settings. However, a staff member suggested opening the window to let in cooler air, and it worked—we were able to spend a comfortable night. Breakfast was automatically included, and everything was delicious. It was especially helpful on a busy morning when we really needed it.

It was quiet and relaxing, and we could enjoy an ocean view from every Room. There were also sea-side seats during meals, so we were able to spend our time in a warm, peaceful mood. However, as West Izu is not very convenient for transportation, we would love to visit again and again if that could be improved.

I am hooked on the homemade green bread. I always look forward to enjoying it toasted in the Balmuda toaster during my stay. This time, I tried the dashi ochazuke for the first time, and it was very delicious with a rich kelp flavor. I would love to stay here again.

It was a truly wonderful Hotel. From the moment I stepped inside, I felt a sense of calm and dignified atmosphere. The cleanliness throughout the building, the color tones of the furniture and interiors, the beauty of the design, and the carefully arranged details all conveyed the Hotel’s overall elegance. What impressed me most was the warmth of the staff. Their demeanor and choice of words reflected outstanding hospitality, allowing me to relax and enjoy my stay with peace of mind. Breakfast was also excellent—not only for the food itself, but also because it could be enjoyed slowly in a serene setting. It felt like one of the great highlights of staying at this Hotel. This Hotel is not simply a place to stay; it is a place to step away from everyday life and spend quiet time in refined comfort. I would highly recommend this Hotel to anyone who wants to take their time enjoying their stay while appreciating its beautiful atmosphere and distinctive world that the staff so carefully preserve. I sincerely thank all staff members for providing such a wonderful space and service. I would love to visit again. However, some guests’ behavior was disappointing. At minimum, basic manners matter—no swimming in the large public bath; no shouting by adults or children; no arguing or yelling between parents; no running in the breakfast area. Even though it was only one night, there was a significant gap between guests who wanted to enjoy a quiet, high-quality environment and those without manners. With both groups mixed together, it is true that there were many moments when I could not fully enjoy what should have been such a dignified and lovely atmosphere. The food, cleanliness, ambiance, elegance, professionalism at reception, quality of furnishings, and housekeeping (except for parts related to air conditioning within the building) were all excellent and very satisfying. This is an issue on our side as guests. Please follow basic etiquette in shared spaces: do not run (especially in the breakfast area), do not shout, do not argue loudly even as parents—and keep your voices down. Unfortunately there were many guests who did not observe these basics. I especially wish people would refrain from swimming in the large public bath. There were also children splashing water around with wash buckets—yet some parents did not correct them; instead they swam together with their children while being loud. It felt chaotic. I also did not want to witness arguments between parents. I do not want to hear shouting or yelling. If only guest behavior improved—but aside from that point, this Hotel is outstanding!

Room is clean, front desk staff are polite, and breakfast is quite good. The price is also affordable, making it excellent overall.

The Hotel offers a great range of services to fully enjoy your time on-site, including complimentary drinks in the lobby, a manga library, one hour of free karaoke, and massage chairs. The all-you-can-drink alcohol option at dinner, including local sake, was also very good. As for the food, many dishes felt like typical buffet fare, and the sashimi selection was limited to tuna, squid, and salmon, so it did not feel upscale at all. The crab also felt like standard buffet crab. The heshiko ochazuke at breakfast was extremely delicious. My child was delighted to experience karaoke for the first time. What we especially appreciated was that both the washing machines and dryers could be used free of charge. They were lined up in the laundry room, and we could use any available one. We usually end up taking home heavy, smelly clothes after swimming in the sea; although we didn’t use the dryer this time, being able to wash and spin-dry everything made things much easier after returning home. Ryusho Museum is right next door to the Hotel—we could even see its beautiful building from the lobby windows—and we enjoyed an evening walk there as well. Everyone at the Hotel was very kind. Thanks to all these services, we had a wonderful time and it became a truly memorable stay. Thank you very much.