Nationwide × Highly rated facilities at Hotel·Ryokan - 204Page Number

Thank you for hosting us for two nights during our summer vacation. It was a wonderful Room with a great view of Sakurajima right in front of us. All the staff were courteous and professional, and we had a very pleasant stay. We would love to stay with you again next time. Thank you very much.

When I arrived at Sapporo Station, it was drizzling, but I didn’t feel like taking an umbrella out of my luggage. I crossed the crosswalk without one, and the entrance was right there. It was very convenient to plan my schedule with the station as a starting point for getting anywhere. The staff were also very kind and helpful, so I had a comfortable stay. Thank you very much.

The Room was spacious, easy to use, and clean, making for a very comfortable stay. I was traveling home, so it helped me recover from the fatigue. The Room amenities were minimal. I thought it would be nice to have cotton pads or cotton swabs, but they weren’t really necessary. The meals weren’t flashy, but they were pleasantly tasty. It was a great-value stay. Thank you very much.

This was my second stay, and both the Room and the washroom were clean, which was very nice. When I visit Miyajima again, I will stay at Miyajima Coral Hotel.

My first visit to Arima Onsen was just to stop by a famous hot spring, but this Accommodation was wonderful and made me want to come back. The water was soft and soothing, and the meals were excellent—carefully selected ingredients, thoughtfully prepared dashi, and delicious sea bream rice. The attendant not only served the meals but also laid out the futon, and their dedicated service left a lasting impression.

I was able to relax! I went to Sapporo for a bit of self-discovery. While exploring, I looked into the city’s history—riding the streetcar and even doing a full loop... My Plan depended on the weather and how much energy I had. The exterior is not flashy, but the Room was spacious and very clean. Even the smoking room had a sofa, which was wonderful! I also used the Onsen at an affiliated Hotel—only 600 yen, and it was a great bath. There’s also a convenience store along the way, which is very handy! Shingen Ramen has opened too, so it was lively. I’ll stay here again.

Although the building is old, we had an ocean view from the Room and could watch the sunset, and the large public bath also had a sea view—it was wonderful. The staff were very welcoming. There is also a pool during the summer, and it was great to be able to go down to the sandy beach as well. We would like to visit again.

I stayed here on a solo trip as a treat for myself. From the moment I arrived, I was comforted by the staff’s warm and attentive hospitality. The meals were packed with fresh vegetables, with generous portions—I was completely satisfied. On top of that, the all-you-can-drink option, pre-dinner snacks, and dessert service made it a truly pampering stay. I was so full after dinner that I unfortunately couldn’t eat dessert, but next time I’d like to plan my appetite better so I can enjoy it. Even when we drove past the Hotel on our way out, the staff waved to me with big smiles, and it left me feeling warmly happy—almost to tears. Next time I’ll come with my family. Thank you for such a wonderful time.

The staff’s warm hospitality made us feel truly cared for, and we were able to forget about everyday life and relax in the Onsen. We also enjoyed the course dinner. We’d love to visit again.

I stayed here for an exam, and thanks to the thoughtful attention to detail and flexible support, I was able to face the day fully prepared. The warm hospitality of the staff and the delicious breakfast left a lasting impression, and I would love to stay here again.

We stayed as three generations—my elderly mother, myself, and my child. The Room had a calm atmosphere, and the Onsen with its unique jungle-style bath was unlike anything else. The meals made great use of local ingredients, and we were very satisfied. My mother was delighted as well, and it became a wonderful travel memory for us.

This was our second stay, following last year. We stayed for two nights with four adults and our dog (a Yorkshire Terrier). The Room is spacious, so even a family of four can relax comfortably. The bedroom is also roomy—when we pushed the two beds together, there was still plenty of space for three people. The pet amenities were well stocked, and we had a very comfortable stay even with our dog. The kitchen is easy to use, and it’s convenient that almost everything you need is provided except seasonings. The refrigerator was pre-stocked with drinks such as wine, cup sake, craft beer, cider, and juice, as well as snacks and sweets—these thoughtful touches were much appreciated. One small disappointment was the coffee. Although there were four of us, there were only three coffee capsules; having one per person would be better. Also, we realized too late that coffee for the second day required advance request by the previous day, so we couldn’t receive it and ended up buying some from a vending machine. For a Multiple Night Stay, clearer guidance would be appreciated. The terrace feels private, and although it’s on the first floor, you can see Lake Ashi and the torii gate of Hakone Shrine through the trees—the location is excellent. Last year we noticed quite a lot of weeds in the garden area, but this time it was neatly maintained; we were happy to see that improvement. The terrace footbath was a bit too hot for us. Even at the lowest temperature setting it was still hot; we added water to adjust it but found it difficult to get just right. This may depend on the season and personal preference, but finer temperature control would be welcome. Once at a comfortable temperature, enjoying the footbath while feeling the evening breeze would be wonderful—and likely become one of our favorite moments unique to this Accommodation. The BBQ grill kept on the terrace is also easy to use, making casual BBQs another great feature. Overall, being able to spend time with family and our dog without worrying about others is what makes this place especially appealing. With well-equipped Facility features and amenities—and a relaxing atmosphere with Lake Ashi nearby—this is an Accommodation we’d love to return to again.

This is our favorite Accommodation, which we visit as a family about twice a year. The sunset views from the Room and the Onsen are wonderful, and above all, the meals are generous in portion and delicious! Some parts of the Facility show their age, but that also creates a warm, relaxing atmosphere. We highly recommend this Accommodation.

The Hilton Group always feels reassuring—casual, yet just right, and never a disappointment. The lounge is also excellent. Thank you as always.

We stayed here to enjoy swimming at Shirarahama Beach. Before check-in, they let us use the changing room and paid lockers, and we reached Shirarahama Beach in just a few minutes on foot. They also have an air pump for float rings, of course. After swimming, we could rinse off the sand with the outdoor warm-water shower and then head straight to the Onsen, which was great. Both the Room and the Facility were clean, and there were free drinks available throughout the property—we enjoyed them after bathing and while waiting for the elevator. The plum soda was delicious. The buffet had a wide variety of options and everything was tasty. It was also nice that freshly cooked steak and tempura were brought directly to our table. Since our buffet time slot was later, we were able to go see the sunset at Engetsuto Island before dinner. Even after checkout, they offered parking for 1,000 yen, and told us we could use the paid lockers—and even use the baths after 2:00 PM—so it was wonderful to be able to enjoy an Onsen after coming back from the beach before heading home. If you’re going swimming at the beach, this place is absolutely “Musashi”! It was that good. All of the staff were kind, and it made for a truly great trip. Thank you very much.

Even though it was a weekend, I was satisfied to stay in a reasonably priced, spacious Room. There is a Lawson convenience store very close by, so meals were not an issue. It’s a bit of a walk from the station, so it may feel slightly far if you have a lot of luggage. No problem if you’re driving. There was no hand soap at the sink, and while the large public bath was very relaxing, there was no facial cleanser or makeup remover either. That was a little disappointing, so I deducted one star for amenities only.

The station is right in front, which is very convenient. The Facility was also very clean. The Room was spacious, and the semi-double bed was comfortable. The staff always greeted us with a smile and provided very pleasant service. There were many other guests, including international travelers, but both the Room and the hallways were very quiet. It was my first time staying at this Hotel, and I was surprised at how much variety there was at breakfast—more than I expected! The Hotel’s special smoothies and a local specialty hot pot were delicious and made for a wonderful memory. I was truly impressed that even though breakfast is free, you can still enjoy local specialties. I ate plenty in the morning and was able to enjoy the rest of my trip even more afterward. Thank you very much.

I stay here almost every year, and I especially like the excellent, delicious buffet and the spacious baths where I can truly relax. The Facility is getting old, but it is well maintained and very clean. The courtyard in the accommodation building (?) looks dirty and is covered with a sheet, which doesn’t look very nice. I think it would be great if it could be improved—such as by planting trees—to make it look better.

Although our trip was rainy, the staff kindly came to the parking lot with an umbrella to welcome us as soon as we arrived at the Accommodation. After that, everyone continued to treat us gently with warm smiles at all times, making it one of our favorite travel memories. The Onsen temperature was just right, and I ended up soaking for about an hour... Dinner was delicious, but breakfast was even better—an amazing variety and great flavors. We felt happy and completely full from the morning! It’s an Accommodation we would definitely love to visit again!

There are three types of Onsen: a private open-air bath, a family bath, and a large public bath—all of which were very satisfying. The meals were also delicious. We were able to spend a quiet, relaxing, and happy time.