Nationwide × Highly rated facilities at Hotel·Ryokan - 164Page Number

I stayed here for the first time last year and loved it, so I chose this Hotel again this year when I came to Shizuoka for a live show. It’s very reasonably priced, but the staff are polite and kind, and the amenities and drink service are a huge help for someone traveling light. I didn’t have much time to use all the services again this year, but I was happy that there were still hitsumabushi rice balls available when I returned to the Hotel. Enjoying local food is one of the best parts of traveling! I’ll definitely stay here again when I visit Shizuoka.

As a rare Onsen Accommodation that uses 100% free-flowing natural spring water with no added water or heating, it immediately caught my interest as an Onsen lover, so I decided to stay here. The Onsen was a little hot, but the water was very clear and felt wonderful. The Key Bath and Standing Bath were fascinating along with their history, and the private riverside bath offered a relaxing soak while looking out over the Yoshii River stream—truly a pleasant Onsen experience. The building has a great atmosphere and feels calm and comfortable. The staff were also kind, courteous, and welcoming. I had a genuinely enjoyable stay, but considering the price, there were a few disappointing points. For an Accommodation in this class, I expected complimentary drinks (free flow), but that wasn’t the case—even items in the refrigerator were charged. There is tea in the Room, but no coffee, and there is no coffee service in the lobby either. After dinner there was wine, alcohol, and coffee service at a house across the street where we could relax for a while, but snacks to go with drinks still cost extra. Since this is such a lovely place overall, I only wished these kinds of services were offered just a little more generously.

They were extremely kind. The next day, I tried to book a sightseeing taxi, but none were available and I was in trouble. A member of the Hotel staff kindly showed me around for half a day. Thank you so much. It may be rude to say this, but I was surprised to find such a wonderful Hotel in Oki.

Excellent value for the price. Great deal.

I stayed here for a business trip. The large public bath was very relaxing.

It was a clean and beautiful Hotel in its fifth year since opening. There aren’t many restaurants nearby, but the restaurant in the Hotel and the large supermarket next door are open fairly late, so it was convenient for dinner at night.

We used the anniversary Plan to celebrate my partner's birthday. Before our stay, we had sent a gift in advance, and it was already beautifully set up in the Room upon our arrival. Additionally, we consulted about a surprise beforehand, and despite some timing challenges (I missed the confirmation email after check-in—my apologies for that), the staff assisted us very kindly and thoughtfully, which made us truly happy. We couldn't finish one bottle of champagne and the cake between just the two of us—we felt sorry about that! The atmosphere was stylish, and my partner especially appreciated being able to take drinks like coffee in portable cups back to our Room. We would love to stay again if we have another opportunity. Thank you so much!

The Accommodation has a wonderful atmosphere and offers satisfaction that exceeds the price. At the entrance, there was a vending machine selling rare flash-frozen soba you can enjoy as if freshly made, as well as Matsumoto Sanzoku-yaki. They escorted me to my Room on the second floor and even carried my luggage. When I left, it was raining, but they lent me an umbrella and saw me off. Inside, the building has an extraordinary, getaway-like ambiance, with calming lights placed throughout the corridors and other areas. The toilets and washbasins are shared, but they are clean. There is also a large public bath with alternating hours for men and women, and if available, you can use a private bath at no extra charge. The water temperature is on the lukewarm side. Breakfast included many kinds of small side dishes, a large-nameko miso soup, and curry that was light yet flavorful; I heard it uses Indian spices. Next time, I’d like to try dinner as well.

The Room was very clean, and above all, the staff were kind and courteous at check-in, which made our stay truly pleasant. We probably caused quite a bit of trouble—almost like fans—but they still saw us off with “Have a great time,” and we would love to stay again.

The meals were beautifully presented and delicious, and the bath was wonderfully soothing—its gentle water warmed me to the core. The places we visited based on the owner’s advice (a walk and a roadside station) were also excellent. We were pleasantly surprised by the exceptional service of being able to use three yukata per person for a one-night stay, which is something you rarely find elsewhere, allowing us to relax in comfort. The attention to detail and thoughtful hospitality throughout were outstanding, and we had a wonderful time. Thank you very much.

All staff were very friendly, and the Hotel was beautifully decorated with lots of art, making for a wonderful stay. The shampoo and other amenities had a great fragrance. At breakfast and the reception, it felt like about 80–90% of the guests were international tourists, and you could often hear English. It made me feel like I was abroad. There was also a “Morning Starter” service where you can enjoy a drink at the first-floor restaurant, which was stylish and appreciated.

There’s no welcome drink—check-in is simple. However, the Room does have snacks and tea. I found it a bit inconvenient that there was only one key. The dining area is refined, and I really enjoyed the salt-grilled ayu cooked over the irori right in front of us. That said, there was no explanation at the start that certain alcoholic drinks were all-you-can-drink, so I would have appreciated a brief note upfront. I asked later and then ordered. Also, since your hands get messy when eating ayu, it would be nice to have an extra hand towel. Overall, the service felt minimal for the price. Still, everything was very clean, the renovations were nicely done, and the food was delicious—so I was very satisfied overall. It’s an Accommodation I’d like to stay at again.

This was our second stay, following last year. Spacious and comfortable—our 7- and 5-year-old kids were thrilled and kept saying, “This place is the best!” Last year breakfast was Japanese-style, but this time it was Western-style, which seemed easier for the kids to enjoy.

Because it is located a little away from Yubatake, we were able to spend a very quiet and relaxing time. The interior has a refined, design-forward atmosphere, yet since the building was originally a cottage and has been renovated, it also feels wonderfully cozy with the warmth and scent of wood. The guest-room bath with free-flowing Onsen water direct from the source was a bit hot at first, but once we got used to it, it felt amazing and allowed us to fully enjoy Kusatsu’s Onsen. After bathing, we felt warmed through to the core and our skin felt pleasantly moisturized. Even the amenities such as lotion were high quality, and we could sense attention to detail throughout. Both dinner and breakfast were truly outstanding, and each dish reflected great care in ingredient selection. The vegetables, shiitake mushrooms, and Joshu beef grilled over a wood fire had an especially fragrant savoriness that left a strong impression. The octopus rice at dinner and the white rice cooked in an earthenware pot at breakfast were also exceptional—perfect with grated yam and bonito flakes. It was a meal where you could really appreciate how delicious the rice itself is. We are not very knowledgeable about wine or sake, but there was an impressive selection, and the well-informed master recommended options tailored to our preferences—making this Accommodation particularly appealing for those who love drinks. Some past Reviews included harsh comments, but after staying ourselves, we could clearly see sincere efforts to improve; it felt like this Accommodation continues to evolve into something even better. Even understatedly put, it was an exceptional stay. We were completely satisfied with everything—the Facility offerings, Onsen baths, cuisine, and hospitality. It was such a wonderful Accommodation that we would absolutely want to stay again when visiting Kusatsu.

The staff at the Hotel were very attentive, the Hotel was clean, and the large public bath was especially excellent! I would love to stay again!

Every few years I travel to Minamata, where my friend’s family lives, and I stay here each time. We came as a large group, but since we had faxed the arrival cards in advance, check-in was smooth. Some of our group are smokers, so this is an important point when choosing a Hotel. These days some Hotels provide smoking areas outside, but we prefer to relax in our Room, so having smoking Rooms available is greatly appreciated. It’s also nice that breakfast is included. We stayed for two nights this time as well; on the first day we left early in the morning for golf and couldn’t make it to breakfast time, which was disappointing, but on the second day we were able to enjoy it at a relaxed pace. We rented a car and used the parking lot—it was very affordable and really helpful. It rained and we borrowed umbrellas; even though we were a large group, they kindly lent us enough umbrellas for everyone, which we truly appreciated. The Room was clean and well organized, so we had a comfortable stay. It was also nice that there is a service benefit when you decline cleaning during a Multiple Night Stay. I’d like to stay here again when I visit Minamata.

The building is probably old, but the Room seemed to have been renovated and was very clean and comfortable, including the unit bath and toilet. There were also two single sofas, making it a relaxing space. Breakfast was delicious, just as other Reviews said.

Everything was wonderful, and the staff were very courteous. We truly had a great time! We would love to stay again—thank you in advance.

We stayed here after viewing the cherry blossoms in Miharu. It’s a small, standalone Accommodation, but the hospitality was wonderful! The bath is private for each Room, spacious, and available 24 hours. We really appreciated the thoughtful touches that let you soak in the Onsen while using a face mask. As expected from an auberge, every dish was refined and delicious. We were also very satisfied with the pickles at breakfast. This is an Accommodation we definitely want to visit again!

Excellent service, excellent meals, and excellent baths & sauna. This was our first trip with our dog, and we made wonderful memories. We’d like to come again in summer. It was an outstanding Accommodation.