Nationwide × Highly rated facilities at Hotel·Ryokan - 138Page Number

I made a Reservation not for myself, but for a family trip for my uncle and other relatives. As they are elderly, we had detailed requests regarding Room assignments and meal arrangements, but you responded quickly and courteously to our emails in advance, and we were very satisfied. My uncle said it was a wonderful Ryokan—the food was delicious, the all-you-can-drink alcohol was great, and being able to have a beer after the bath was the best part. I’m sure our large group caused some inconvenience in various ways, but thank you very much. If I have the chance to return home and travel myself, I would love to stay with you as well.

We stayed as a couple and had a truly wonderful time. As it is a historic building in Kurashiki, we were looking forward to our stay, and it exceeded our expectations—full of charm yet comfortable and relaxing without feeling old. The meals reflected the season beautifully, and everything tasted excellent. Above all, the warm hospitality of the staff left a lasting impression. Their thoughtful care made us happy, and we genuinely felt glad we chose to stay here.

We stayed here on a family trip. The Japanese meals were delicious, and even after eating a lot, we didn’t feel heavy. The white rice was especially excellent. The Room was quiet and very relaxing, and since we could use the private bath as much as we wanted depending on the time slot, it felt like a great deal to stay at such a wonderful Ryokan—we were very satisfied.

Thank you so much for your help. We look forward to your continued support.

I stayed for five nights as a solo traveler. I chose this Hotel for its location and price, and it turned out to be the right choice. First of all, the location is excellent. Odori Park, Tanukikoji Shopping Street, and Susukino are all within easy walking distance, and the streetcar and subway stations are also nearby. That makes it easy to head out on a whim—or come back to the Hotel for a quick rest if you get tired. There are also convenience stores and plenty of restaurants close by. The Room was a twin Room, but since it’s a relatively new Hotel it was clean, and it had all the basic Facility amenities you’d expect. The window opens slightly as well. The view is just a typical city scene, but I found it surprisingly enjoyable to look at. All of the staff—both at the front desk and housekeeping—were friendly and always smiling. Embarrassingly enough, I forgot something after checkout and had to come back twice, but they helped me without showing any annoyance at all. If I have another chance to visit Sapporo, I’d like to stay here again. One minor issue: the in-room refrigerator had a slight odor. I couldn’t tell whether it was coming from inside the fridge or from inside the cabinet space around it; it wasn’t unbearable, but there was an odd smell each time I opened it... Also, coffee and green tea were provided as amenities; if possible, I would have liked black tea as well.

Perhaps because there was availability on a weekday, they upgraded us to a larger Room. We were very satisfied with the open, airy Room and the mountain views from the large windows in our corner Room. The meals were all delicious, with plenty of dishes, and we left completely full. It was our first time trying venison—it was tender and excellent. The bath and the entire property were clean and very pleasant.

I have stayed at this Accommodation several times over the past few years. It had been a while since my last stay, so I was a bit confused by the contactless check-in, but the instructions were clearly written, and I was able to complete it by following them. The Room also seemed to have more amenities than before... I had a comfortable stay. The washing machine showed an error a few times, but I was still able to do laundry, and having a dryer was very helpful. When staying for Multiple Night Stay, it would be helpful to have an ice tray so we can make ice. I will visit again. Thank you very much.

It had been two years, but this stay was excellent again. Being close to the station and a convenience store was very helpful. Thanks to that, I had a comfortable stay. Thank you very much.

Thank you again for your hospitality this year. The Room was simple and flawless! It had a washer and dryer, plus a refrigerator and microwave, so self-catering was easy. We’d love to stay again next time.

This was our fourth stay. The facilities, amenities, and service were all outstanding. The staff are friendly while providing truly first-class service. The Shuttle Service to the beach was prompt and courteous, and they were genuinely kind in the way they spoke to our children. At breakfast at Gusuku, they cleared our dishes many times and kept everything comfortable throughout. Also, although it wasn’t on the buffet menu, when my child asked for ice cream, instead of the typical “Sorry” response you often hear in Japan’s service industry, they handled it flexibly and kindly provided it. When we were taking family selfies on the property, a staff member even came running over from a distance to help us without being asked. There were so many touching moments—everything about their hospitality made us certain we want to stay again. It’s surprising that this is rated one star; it feels like two stars or more.

As soon as we arrived at the parking lot, Hotel staff came over and helped carry our luggage. The entrance, surrounded by trees, had a lovely atmosphere, and the Room felt comfortable with its modern Japanese style. The private open-air bath was pleasantly lukewarm—perfect for relaxing—while the large public bath was set to around 41°C, which felt just right. The water is clear and neutral in scent and taste, leaving a refreshing feeling after bathing. Dinner was a chef’s creative course menu, and each dish was carefully prepared—we were very satisfied. For us in our 60s, it was almost more than we could finish. The grounds are spacious, with spring water flowing into a pond with koi. The pathways are full of charm as well, but they are somewhat long and include slopes, so older guests should take care. At check-in you can receive feed for the ducks. Ducks (and cats) come close looking for food and are adorable, but they may compete for it; some guests were bitten when feeding directly from their hand, so please be careful. After an unexpected evening rain stopped, we looked outside late at night to find a sky full of stars. On clear summer nights, it seems you could lie back on the terrace couch and enjoy stargazing. I did wish the Room trash bin were a bit larger. The staff were thoughtful in many ways overall, making this a very pleasant stay.

A clean Business Hotel. The twin room was spacious and comfortable. The breakfast buffet was delicious, but it was compact, and restocking couldn't keep up, which was a bit disappointing.

Yamagata is already Akita Prefecture. (The Hotel is not bad.)

My spouse and I stayed for two nights from July 21. With a spacious Japanese-style room, a clean large public bath, and a delicious breakfast, it was an excellent Accommodation. We were worried when the entire city of Nemuro experienced a water outage starting that afternoon after we checked out, but we’re relieved it was restored quickly. We would like to stay here again when we visit Nemuro.

The staff came out to our car with an umbrella to greet us when we checked in in the rain. One of the female staff members was especially pleasant and welcoming. All of the other staff were also very friendly, and we were able to enjoy a comfortable stay.

The stylish interior in this historic building was wonderful! The Hotel had a great atmosphere that truly reflects its heritage. All the staff were very friendly and pleasant. The shower was incredibly cool! (LOL) The location is also perfect—right in the heart of the sightseeing area with excellent access. Lucky Pierrot and Hasegawa Store are right next door, Kanemori Red Brick Warehouses are just nearby, and Mt. Hakodate is only a short walk away—nothing to complain about. I’d definitely like to stay here again if I have the chance.

Thank you for taking such good care of us. My child arrived before I did, and you kindly allowed them to check in first, which was a huge help. Thank you very much. We stayed for my child’s tournament, and they won 3rd place! We’d love to stay again if we have the chance—next time, we’ll try the meals too!

This is a wonderful Accommodation that blends beautifully into Kakunodate’s townscape. The staff were very kind and helped us in many situations throughout our stay. Thanks to them, we had a memorable and enjoyable trip. We would love to visit again. Thank you very much.

We stayed mainly for the food, and it exceeded our expectations! Everything was delicious, especially the fish. The staff’s service was attentive, and the wine they recommended suited our taste—overall a wonderful experience. The Room was clean, and the Onsen was at a comfortable temperature. This is an Accommodation we’d definitely love to stay at again!

On my first trip to Toyama, I stayed here for two nights during a 4-night, 5-day visit. I chose this Hotel for its convenient access to the trolley train, the wide variety of Toyama local cuisine, the table tennis, and above all, the incredible view from the Room. The Room was even better than I imagined—wonderful and very comfortable. We were lucky with the weather, so we could clearly see the trolley train, and I was moved every day by the beautiful scenery outside the window. The Onsen was somewhat busy at times but still within an acceptable range. The water left my skin feeling smooth. A small issue came up at dinner, but the way it was handled was truly heartfelt. They even gave my son some fireworks, which added something special to our family time together. It’s impressive that their response made me feel not only that it canceled out any inconvenience, but that it almost happened for a reason. I have great respect for the manager who assisted us. Everyone at this Hotel was wonderful—even down to each greeting from staff members. Thank you to the Shuttle Service driver for taking us back and forth to Unazuki Station so many times! And thank you as well to the woman working at the bar counter in the buffet venue for teaching me how to make a recommended delicious drink! Also, thank you for writing a letter for my son—he was deeply touched. He brought it home as a keepsake and is treasuring it. Toyama Prefecture has so much depth—I found many more places I want to visit. After entrance exams are over, I’d like to come again in autumn. This time I debated between a Deluxe Japanese-Western style Room and a Western-style Room, and chose the Western-style one. The Room was amazing, but now I’m curious about the Japanese-Western style too—choosing next time will be exciting. Beyond just the view, as a woman I was also impressed by how high-quality the hair dryer in our Room was. Such great attention to service detail. Is it the same hair dryer in every Room? My hair felt so silky afterward. If there’s one request: I’d be happy if there were women’s amenities in each Room (or at least amenity sets in deluxe Rooms). Some guests may want light makeup after using the Onsen as well; having an amenity set would make an already perfect stay even better. We used this Hotel as our base while sightseeing around various places. Next time I'd like to stay three nights. Thank you very much for everything!