Nationwide × Highly rated facilities at Hotel·Ryokan - 136Page Number

I’ve stayed at many hotels, and this one had the best service. The large public bath and breakfast were excellent, but above all, I was truly impressed by the warm hospitality of the staff.

A very relaxing space with a great location. The staff are kind and accommodating. I will definitely stay here again.

It was a shame that the large public bath was unavailable during our stay. Amenities were minimal, but the Room and other areas were very clean, which was great. There isn’t much around the property, so returning at night felt a bit hesitant even by car, but in the morning it’s nice that you can walk to the seaside. The croissants sold on the first floor were very delicious. If I have another chance, I’d like to stay again when the large public bath is available.

The Hotel was excellent. The front desk staff were very courteous and helpful, and it was great that we could use the large public bath at a nearby sister Hotel. I would like to stay here again when I visit Sasebo.

This is a wonderful Hotel!! When making our Reservation, I called with various questions, and they answered everything kindly and thoroughly. Even when we arrived late for check-in at 6:00 p.m., they quickly arranged dinner so we could make it to the Yokagura performance, and we were able to go with plenty of time. The Room and the entire property were spotless, and everything was excellent—the soothing large Onsen bath, well-stocked amenities, and innovative two-way pillows that let you choose the height and firmness. We made a Reservation for two Rooms for three adults. Since the Rooms were different types, we assumed they would be on different floors, but they placed us in adjacent Rooms. My father has difficulty walking, and his Room was near the elevator, which was a huge help. I believe this was their thoughtful consideration—thank you very much. It’s clear that all staff provide warm service, work carefully, and always put guests first—this is truly an outstanding Hotel. We were moved by the breathtaking Takachiho Gorge we had long dreamed of seeing as well as Yokagura at night. Relaxing at this wonderful Accommodation made my father’s 80th birthday celebration and my birthday an unforgettable memory! To all the staff members—thank you so much!!

My spouse, our first-grade son, and I stayed here, and our son—who loves bunk beds—really liked the Room. He was also delighted with the breakfast curry rice and cereal. There are Coco’s and Kappa Sushi nearby, so we had no trouble finding dinner options.

The Room is stylish and clean. Thank you very much for your hospitality the other day.

I always look for Route Inn during my travels and use their services. I'm aiming to visit all their locations.

I accidentally made an error with my credit card payment, and they kindly explained how to resolve it over the phone, which was very helpful. The Hotel Room and bathroom were clean and comfortable. I appreciated that shampoo, conditioner, and body soap were provided. I will definitely stay here again.

After 25 years of visiting Nozawa Onsen just for skiing without staying overnight, this was my first stay. The Onsen was incredibly relaxing, and since it’s available all night, I went in from around 5 a.m.! Every dish was delicious; being in season, we had bamboo shoot rice. The attendant’s hospitality was wonderful, and we had a great conversation about visiting Togakushi Okusha the next day. Breakfast the following morning was also very enjoyable. I’m grateful to have stayed at such a lovely Accommodation and to all the staff. I’d love to stay again!

We stayed here on a family trip. The Japanese meals were delicious, and even after eating a lot, we didn’t feel heavy. The white rice was especially excellent. The Room was quiet and very relaxing, and since we could use the private bath as much as we wanted depending on the time slot, it felt like a great deal to stay at such a wonderful Ryokan—we were very satisfied.

A trip to Itoshima with three high school friends! We were unexpectedly upgraded to a corner suite!! Ocean views from the window, the bath, and even the bed. All the staff were kind and welcoming. Next time, I’d like to stay here with my family.

This time, it was her birthday on the day of our stay, and the hotel kindly prepared a small mini cake plate for us, which was wonderful. Thank you very much. I would definitely like to use this accommodation again if I have the chance.

This Hotel is located in a historic streetscape and is very conveniently situated. We were able to use a nearby restaurant for dinner, and the parking lot was also conveniently located in the adjacent building. In the evening, we enjoyed complimentary sake tasting, beer, and soft drinks in the lobby. We also had the breakfast we had reserved in the lobby. It was a bento made with local Takayama ingredients, but it would have been even better if it had been served warm. There were many international guests, mainly from Europe and North America, and breakfast seemed to accommodate halal and vegetarian options. It was clean, the service was excellent, and overall it was a great Hotel.

We stayed as a three-generation family to support the Carp. It was great to be able to walk back after the game. The Room was very clean. The bathroom was spacious, and having a washer with a dryer was very convenient for families with small children. It would be even better if there were a way to hang items like support uniforms that we don't want to put in the dryer in the bathroom.

Perhaps because there was availability on a weekday, they upgraded us to a larger Room. We were very satisfied with the open, airy Room and the mountain views from the large windows in our corner Room. The meals were all delicious, with plenty of dishes, and we left completely full. It was our first time trying venison—it was tender and excellent. The bath and the entire property were clean and very pleasant.

It was a very comfortable Hotel. The staff were kind, and the Room had a calm atmosphere, which was great. One disappointing thing was that the refrigerator did not get cold at all.

This was our fourth stay. The facilities, amenities, and service were all outstanding. The staff are friendly while providing truly first-class service. The Shuttle Service to the beach was prompt and courteous, and they were genuinely kind in the way they spoke to our children. At breakfast at Gusuku, they cleared our dishes many times and kept everything comfortable throughout. Also, although it wasn’t on the buffet menu, when my child asked for ice cream, instead of the typical “Sorry” response you often hear in Japan’s service industry, they handled it flexibly and kindly provided it. When we were taking family selfies on the property, a staff member even came running over from a distance to help us without being asked. There were so many touching moments—everything about their hospitality made us certain we want to stay again. It’s surprising that this is rated one star; it feels like two stars or more.

We stayed for one night on a trip to Nagano. The location was so deep in the mountains that at first we wondered if there really was an Accommodation out there, but we were relieved to arrive safely. In addition to the indoor bath, there was also an outdoor hot spring (a “wild” bath), and we used both—they were wonderfully relaxing. The Facility itself seemed old, but it was kept very clean. The meals were just the right amount, and everything was delicious. Since I’m pregnant and avoiding raw fish, the staff kindly offered to switch it—suggesting fried chicken—which was very helpful. Next time, I’d love to try the char sashimi raw. My husband also said it was the first time he’d stayed at an Accommodation where every dish was this good, so we’d like to visit again in a different season and enjoy more of the料理.

A clean Business Hotel. The twin room was spacious and comfortable. The breakfast buffet was delicious, but it was compact, and restocking couldn't keep up, which was a bit disappointing.