Nationwide × Highly rated facilities at Hotel·Ryokan - 111Page Number

I chose this Hotel because it offers excellent access within walking distance to the Shinkansen, Hankyu Railway, and the Midosuji subway line. The cleaning was thorough, and both the building and the Room were spotless. There are three elevators, so there was no waiting time. It perfectly matched my criteria when choosing a Hotel. I would like to stay here again when I visit Osaka.

I couldn’t book the main building, so this was my first stay here. The staff—at reception, in the breakfast venue, and housekeeping—were wonderful, and I felt calm and at ease throughout my stay. The amenities were more than sufficient; although I requested towel replacement only during my consecutive stay, they also replenished tea, coffee, water, and other amenities, which was greatly appreciated. At the breakfast venue, it was very helpful that the locations of each menu item were clearly indicated. The breakfast buffet offered many local ingredients as well as desserts, and I was very satisfied. Housekeeping was thorough, and I slept well. I would definitely like to stay again if I have the opportunity.

My son and his wife stayed here to celebrate their wedding anniversary, as they wanted to visit Beppu Onsen. It is a wonderful hotel, with delicious meals, an in-room open-air bath, a sauna, and a spacious room where they could truly relax. It seems it became a very special anniversary for them. Thank you very much.

My first trip to Onomichi. I chose Hansei, highly rated for its outstanding cuisine. The kaiseki meals made with seasonal Setouchi ingredients were exceptional—each dish carefully prepared, and while true to classic kaiseki, they also incorporated new ingredients in a way that was both impressive and delicious. Even the pickles were finely scored with hidden knife work, showing thoughtful consideration for the guest. I was amazed by the high level of quality. The special sea bream chazuke (with sesame sauce) at breakfast was also superb.

As wonderful as the food was, what moved me most was the attentiveness and care shown by all the staff. From check-in to check-out, their hospitality was excellent. One member of staff in charge of dining even quietly placed an extra dish beside a photo of a family member who could not join us at breakfast and dinner—an incredibly touching gesture.

The “Travel Memory Book” was something that staff had written for the first time, but it became a truly lovely keepsake—the carefully drawn illustration and message conveyed their warmth so clearly.

With such wonderful staff and delicious food, Hansei is a place I would love to visit again. Thank you very much.

It’s really helpful to have a Mets hotel at Musashi-Sakai Station. I stayed at Mets Musashi-Sakai and went sightseeing at Jindaiji Temple and Jindai Botanical Gardens. I’ve walked from Chofu Station to Musashi-Sakai Station a few times before, which is why I chose to stay at Mets Musashi-Sakai, but this time I decided to take the bus instead of walking. However, there was no direct bus. I walked to the “Tsuka” bus stop and took the bus from there. On the way back, I also walked from the “Tsuka” bus stop. Mets Musashi-Sakai is smaller than the Mets hotels in Kokubunji or Tachikawa. The elevator is small, the front desk area is small, and even the restroom in the common area is small. It’s compact, but not inconvenient. They provided a DVD player for me. I connected it to the TV and watched an opera called “Nise no Noroma Musume.” Mets hotels generally have large TV screens, which I think is great. The shower was slightly worn out. It wasn’t broken, but it lowered my rating a little. They stored my luggage for me before check-in and after check-out, which was very helpful.

Check-in and Dining As we were staying with a large group, they handled our additional requests smoothly. They thoughtfully arranged the seating for dinner, and it seemed the same consideration was carried over to breakfast. We were able to enjoy our meals in a relaxed atmosphere. Everything was delicious, and we were fully satisfied both visually and in terms of portion size. The Onsen was also wonderful. We received smart, unobtrusive, and attentive service throughout. It was a truly great stay. Thank you very much.

I originally chose to stay at Yunoyama Onsen because I wanted to relax in the Onsen. The Onsen was wonderfully soothing, and I enjoyed it many times, but to be honest, the meals were even better than expected—exceptionally delicious, with thoughtful touches in each ingredient—so I was just as satisfied, if not more so, than with the Onsen. The welcome drink and shiratama sweets, as well as the sweets café after dinner, were not the kind of “just for show” desserts you often find; they were genuinely delicious sweets, which was another highlight. Since it was summer vacation there were many families with children, and seeing them enjoy the festival games brought back memories of letting my own child play at a similar festival at Ogoto Onsen years ago. The Room was clean, and above all, the hospitality of all the staff was outstanding. I was especially impressed by how hard one international staff member working as a trainee was trying. I would definitely like to stay again—thank you very much.

All the staff had a calm demeanor and provided pleasant service. The Facility and amenities are kept to the bare minimum, which may feel a bit lacking. Various wild birds came to the trees in the garden, delighting both the eyes and ears. Dake Onsen left a great impression—the Onsen town itself is compact, bright, open, and well maintained.

To get straight to the point, this became an absolute favorite! I used to think staying overnight in Arima Onsen was expensive (especially with meals), so my usual style was to stay at a Hotel in Kobe, then stop by Arima Onsen the next day—soak at Kin no Yu or Gin no Yu and enjoy street food. This time I found this Hotel, and since it’s a No Meals Included Plan but still comes with tickets for the public baths, I was excited that I could finally fully enjoy Arima Onsen!! I arrived in the early afternoon and they kindly let me park my car at the Hotel. From the very beginning, all of the staff were incredibly kind and welcomed me so warmly! The location is easy to find since it’s just up from the shopping street, and Taiko no Yu is also right nearby. I walked from the Hotel and enjoyed street food starting from below all the way up to shops higher up, but it never felt far coming back. Also, while it may be an older property, everything is kept very clean, so it didn’t bother me at all—I was completely comfortable. I went to Kin no Yu, Gin no Yu, and Taiko-no-Yu Donokan as well, but personally I liked this Hotel’s bath the best! It wasn’t crowded and I could relax in a spacious setting. The foot acupressure bath felt amazing—I enjoyed it morning and night like a kid again! You do one loop through both cold water and hot water areas, and the stones underfoot give just the right amount of stimulation. Since I happened to be alone at that time, I went around several times! The hot water itself was also fantastic! The post-bath drink bar was another nice touch. And even the sweets with tea in my Room were something I already loved from Arima Onsen—so for the first time in a while I bought some at the shop to take home! Staying at this Hotel let me enjoy Arima Onsen to its fullest—it was refreshing and wonderful. Thank you as well for your pleasant service—I'll definitely come again!

We stayed for 3 days and 2 nights. The allergy accommodations were excellent, and although I may have caused you some extra trouble, I truly felt how attentive your service was. We’d love to stay again.

I visited Nikko to pay my respects at my high school teacher’s grave. Since I was there, I decided to take it easy and stayed here. The bath, the meals, and all the staff were wonderful, and I had a lovely weekend. Highly recommended!

I stayed here for sightseeing. It was conveniently close to the station, and the hotel was clean, so I had a very comfortable stay.

We were completely satisfied with everything. The local fish deluxe course meal was especially outstandingly delicious! Thank you very much.

It was my first visit in a while, and once again I had a very comfortable stay. At meals, you kindly accommodated ingredients I need to avoid for health reasons by removing them or substituting alternatives. I’m sure it was extra trouble, but the food was truly delicious. I also really enjoyed chatting with the staff. As last time, the service left a lasting impression. I would love to visit again.

Ideal for guests who prefer minimal interaction with staff. Checkout is especially easy—just drop the key in the box. The Room was clean and new, and this Hotel clearly puts effort into its pillows. I was surprised that breakfast was available even though it’s a Business Hotel. However, since I went late, there weren’t many items left and nothing was replenished—though that was my own fault.

I always stay here. Even when I checked in late, the parking guidance was courteous and reassuring. I often arrive tired, but every time I’m surprised by how soundly I sleep. I will stay again.

Everything exceeded my expectations—I was truly impressed. The welcome coffee was delicious. The ice cream after the bath was great, and they also offered complimentary late-night noodles. (I’d eaten a big dinner so I couldn’t try them—too bad.) The bath was spacious and relaxing, and the amenities were well stocked. Breakfast had plenty of premium ingredients and felt very luxurious. Next time, I’ll visit during the colder season.

We stayed to celebrate my sister’s birthday. The staff kindly celebrated with us, and she was truly delighted. In the lounge, they served a birthday plate, and there was an adorable teddy bear in our Room—it became a wonderful memory. We will stay again. Thank you very much.

Our room was in a separate annex building. There was a private hot spring bath on the second floor, so we could relax without worrying even with children. The breakfast and dinner were both more delicious than expected. It was a shame there were so many dishes that we couldn’t finish everything. With no unnecessary services, we were able to unwind at our own pace. We’d love to visit again during the autumn foliage season.

Because I rarely have the chance to travel with family or close friends, I usually travel alone. Soaking in the Onsen helps me clear my mind. Enjoying delicious food is a true happiness. What’s more, Shin Tsuta brings me peace, so I return again and again. This is very important to me. The sense of calm and fulfillment I feel is thanks to the warmth and character of each and every member of your staff. That calm and fulfillment also makes me feel as if it restores my purity. When I get home, I already want to go back to Shin Tsuta—like when I was young, after seeing my sweetheart and returning to the dormitory, I immediately wanted to see them again.