Nationwide × Highly rated for rooms and amenities at Hotel·Ryokan - 35Page Number

We had planned to stay before the Obon holidays, but a typhoon was approaching, so we exchanged emails with the staff several times. The staff were very polite and helpful, and thanks to them we were able to change our dates smoothly. It was a 3-night, 4-day stay, and we were very satisfied with the welcome drink upon arrival and the thorough explanation from the staff. The Room was clean, and the amenities—including complimentary bath salts and bath bombs—were wonderful. We had seen in a Review that breakfast involved waiting, but since we entered the breakfast venue right when it opened at 7:00, it wasn’t an issue at all. Both the Japanese and Western options were delicious, with fresh local vegetables included. We definitely want to return! Because it’s in a nature-rich area, I wouldn’t recommend it for those who dislike insects. In our case, my husband grew up in the countryside and was delighted whenever he spotted big frogs, spiders, or grasshoppers on the Facility grounds.

We stayed as a family of three with our child who had just turned one. As it was our first trip with a baby, we were a bit anxious, but we felt at ease thanks to services such as stroller rental, bed guard installation, and a diaper trash bin in the room. Washer-dryers are also available on each floor, which was very convenient. Although there are many international guests, everyone was calm and considerate, and we were able to enjoy a relaxing chill time in the lounge and on the terrace. The Accommodation is also kept very clean.

We stayed here to see the crystal-clear “Lake Biwa Blue,” and this hotel exceeded our expectations!! From the courteous service by the male front desk staff to the moment we entered our lake-view room—we were truly moved. The view spreading out before us made us gasp in delight. The room was spotless, and the bed-making was truly five-star quality. With amenities like a massage chair, we could relax comfortably just staying in the room. Dinner featured a wonderful selection of dishes that were clearly not pre-made—each one reflecting the chef’s refined sense of aesthetics. We also enjoyed the seasonal tableware at a leisurely pace. After dinner, we took a walk along Lake Biwa, soothed our tiredness in the private family bath, and went to bed early. The next morning, we watched migratory birds flying over Lake Biwa and admired a beautiful sunrise, starting the day feeling refreshed. This is a hotel we would definitely love to visit again!! (Thank you very much for your thoughtful consideration during our stay despite our circumstances.)

Thank you for upgrading our Room, which made our stay very comfortable. After working up a sweat at the gym, we took a shower and headed to the lounge. The champagne we enjoyed while feeling the evening breeze became a wonderful travel memory. The freshly cooked rice at breakfast was also delicious, and the hospitality of all the staff was impeccable. This is an outstanding Hotel that I would consider number one among all the Hotels I have stayed at so far. When visiting Osaka, I would definitely like to stay here again.

I often stay at hotels in a similar price range, and I highly recommend this one. The entire property is very well maintained, and the room I stayed in seemed to have been renovated—the bathroom was spacious and spotless, there were two toilets, and the interior, Japanese-style room area, and living space were all excellent. The large public bath was also clean and quite spacious for the number of rooms. The dinner buffet also felt carefully prepared. Perhaps because it’s in Niigata Prefecture, the rice was delicious as well. The staff were pleasant and welcoming. It’s a place I’d like to visit again.

A calm Accommodation in a quiet, secluded area with hardly any traffic noise, where you can truly feel time pass peacefully. The meals weren’t overly large and the number of dishes was modest, but each one was carefully prepared and delicious. It was an adult-oriented Accommodation where you can genuinely relax and unwind.

Although it was my first stay, I was instantly captivated by the beauty of the property and its exceptional cleanliness. The location from our room was perfect, and the in-room hot spring—always ready to use without adding heat or water—was truly soothing. This time I stayed while hosting guests from the United States, and I was deeply impressed by the staff’s hospitality. Even though we arrived late for dinner, they welcomed us warmly without a hint of displeasure. What surprised me even more was that they quickly translated and printed an English menu on the spot. My companion was equally moved. They also kindly accommodated our train schedule by moving breakfast 15 minutes earlier, showing thoughtful flexibility that truly considered our situation. This is a wonderful ryotei that genuinely makes you feel glad you stayed—one you’ll want to brag about. Next time, I will definitely bring my family!

Stayed on the 11th-floor ladies-only floor. The view was great, and the Room had a calm atmosphere, so I had a very comfortable stay. The two paintings were lovely, and I felt the colors and materials of the furnishings, along with the soft warm lighting, were thoughtfully designed for women. The female staff member at the front desk was also very kind and helpful. This is a Hotel I would like to use again.

This was a wonderful place to stay. First, when I mentioned foods I couldn’t eat at the time of booking, I was surprised to receive an email right away with alternative suggestions. Everyone was very kind. Every meal was truly delicious and beautifully presented, and I was completely satisfied with everything, including the tableware and presentation. The baths were excellent. Including the day-use hot springs in Shibu Onsen, the water quality was wonderful, and I enjoyed soaking many times until it felt like it seeped into my skin. The carbonated spring in the indoor bath was also great. The property was spotless, and both the lounge and baths were always neat and well organized whenever I went. The pillow height and firmness were just right, and I slept very well. Above all, the staff were truly outstanding. They immediately noticed that I had caught a cold and felt chilly, and kindly brought me a lap blanket. They also remembered what we briefly talked about during dinner and even took the time to look things up and share helpful information with me. Thank you very much. From welcome to farewell, I sincerely appreciate everyone’s heartfelt hospitality. I highly recommend this accommodation.

The free-flowing, continuously fed Onsen was wonderfully abundant, and each private bath had a calm, relaxing atmosphere. The cuisine was perfect for wine lovers, with rare wines to match. The interior design—and the lamps placed throughout—were all beautifully chosen. Right in front of the Accommodation, there is a row of cherry trees along the riverbank; I can only imagine how stunning the view must be during cherry blossom season. I won’t wait until then—I will definitely return again soon. Thank you very much for your hospitality.

Although it is a traditional Onsen Ryokan, it was thoroughly cleaned and felt very fresh and spotless, so we had a comfortable stay throughout. The meals were also delicious for both breakfast and dinner. A male staff member in the dining area was very kind and gave us detailed information about the sightseeing spot we planned to visit the next day, including how to get there, walking time, and parking. We would love to stay again!!

I’m a repeat guest. I always have a comfortable stay. The Room is clean, and I appreciate the anti-fog section on part of the bathroom mirror. Seeing the little rubber duck in the bath is soothing, even for an older guy.

I was satisfied with the TV and free Wi-Fi in the Room. There was enough space to stretch out my legs and sleep comfortably. It wasn’t noisy at night, so I could sleep normally (if you’re worried, earplugs will do). Since it was a hot summer day, the free drinks were very helpful.

I’ve stayed at many Accommodations while traveling, but I don’t think I’ve ever experienced service this attentive at this price. The entrance is clean, security measures are in place, and each shower room is thoughtfully set up—with space to put your clothes, a seat for showering, and a choice of shampoos. Everything guests could want has been prepared. There’s also a welcome drink—nothing to complain about.\n\nIt’s also great that the Hotel is just one stop from the airport and right near the station. Whenever I go to Okinawa, I always make a Reservation here. It’s such a comfortable Hotel that I’d happily stay any number of nights.

I stayed here before my departure from Haneda Airport. It was also great that the location is easily accessible from both the Keikyu Line and JR. I will stay here again.

The French cuisine made with local ingredients was absolutely delicious. The staff were very attentive, and thank you for kindly sharing so much information.\nI would definitely like to stay at other VMG HOTELS properties as well.\nWalking around Sawara, visiting the Ino Tadataka Memorial Museum, and taking the Onogawa sightseeing boat tour were all very informative and enjoyable.

The Room was kept clean every time, and it was clear that the cleaning was thorough. It was spacious and well located, so I would like to stay here again when traveling to Osaka.

This is a Hotel where you can easily go back and forth between the beach and the pool, making it very enjoyable. We stayed with small children, but even though the restaurant is spacious, it didn’t feel crowded, so we could dine at a relaxed pace. They also lend out fireworks sets, so we were able to enjoy fireworks on the beach at night. Amenities are available for you to take back to your Room as needed, but it wasn’t inconvenient. We stayed for two nights and three days; if you leave towels outside the door, they will be replaced with fresh ones. It was our first stay in a while, but the place had been renovated and made for a comfortable trip.

I love this Accommodation so much that I stay almost every month. This month, I stayed as a birthday treat for myself. I am always impressed by the wonderful hospitality from the front desk and dining staff. Thank you for celebrating my birthday and for the message card and celebratory plate! Next time, I will visit with my husband for our wedding anniversary. Thank you in advance.

This was our first time staying here as a couple. We arrived using the navigation system, and headed toward the lights of the building on a small hill. The sunset was incredibly beautiful, and we were truly impressed by what a wonderful place it is. The meals were also delicious—both dinner and breakfast. The Room had a large bed, and we were able to relax comfortably. Thanks to you, our time in Nara became a wonderful memory, with both the Accommodation and the shrines and temples being outstanding. Thank you very much to all the Accommodation staff.