Nationwide × Highly rated for rooms and amenities at Hotel·Ryokan - 17Page Number

Thank you for your hospitality. It was a very comfortable stay. All of the staff, including international team members, were kind and full of genuine hospitality, always wanting to help. As someone from Kyoto who’s used to a more reserved style, it felt refreshingly warm. Time seemed to pass slowly and peacefully. Even though I missed the deadline for the birthday plate (it had to be requested three days in advance), and some information about the hotel facilities was not quite accurate when I asked, none of that mattered because the stay was so pleasant. The breakfast and dinner buffets were also delicious. I stayed around the time of the Mid-Autumn Moon, yet the starry sky was still beautiful—so it made sense that this area is known as a great spot for night photography. Next time, I’d love to visit around the new moon. The planetarium also felt uniquely Miyakojima and was wonderful. It was a spacious property, and I had four days of complete relaxation—both mentally and physically.

During Silver Week, my family of four stayed for four nights in a Grand Premier Floor Room. The view from the top floor was truly breathtaking, and the blue ocean was so soothing. Every day we went snorkeling and swam with sea turtles, and with delicious meals as well, it was a very satisfying trip. The dining options were also excellent, including a wonderful new Italian restaurant and a Japanese-Ryukyu fusion restaurant. It’s the kind of place that makes you think, “This is where we’ll stay again” when visiting Miyakojima.

We had a wonderful time again. I was truly happy and pleasantly surprised when you brought out a birthday cake for me. The food, the baths, and the staff’s service were all excellent, and even after six years, I’m glad we chose to stay here. We would love to visit again!

I stay here every year when I visit Kobe, also to pay my respects at the family grave. The front desk staff always welcome me warmly, making me feel like I’ve come home. The Room furnishings are calm and tasteful, and the drawers for storing clothes are very convenient. They provide a voucher for Chikuzono Butcher’s croquettes, so enjoying those nostalgic, warm croquettes in my Room is one of my pleasures. I also enjoyed drinks in the lounge while taking in the night view of Mt. Rokko and spent a relaxing time. I look forward to staying with you again.

I stayed again at my favorite Tamaya Ryokan on October 9. As always, everything was impeccably clean, and from the moment I entered the room I was able to relax and enjoy a comfortable stay. I was soothed by the warm hospitality of all the staff. It was right in matsutake season, so the matsutake dishes at dinner were outstanding. I look forward to visiting again during the season of fresh greenery.

Thanks to the Diamond member benefit, we received a Room upgrade. The moment we stepped inside, the space was so generous that I couldn’t help but say, “Wow.” The interior was consistently styled with a Kyoto-inspired Japanese aesthetic, creating a wonderfully calm atmosphere. The indirect lighting was thoughtfully designed, and the Room felt especially lovely at night. The tableware included beautiful, like-new pieces from Noritake and HARIO. My personal favorite was the bath salts—soaking in the tub while surrounded by natural aromas was truly relaxing. Breakfast was delicious, and having it delivered to our Room made everything feel effortless. Rather than a Hotel stay, it felt like relaxing in a private residence. This time we stayed for one night, but it’s an Accommodation where I’d love to enjoy a Multiple Night Stay at a slower pace. All staff were polite and kind, which made us feel at ease. I would definitely like to stay again. Thank you very much for your hospitality!

We stayed for 3 days and 2 nights. The Facilities, the staff’s atmosphere, and the meals were all excellent. It was clear that each staff member truly loves dogs and enjoys working here. We would definitely like to stay again.

Everything was spotless, and we had a very comfortable stay. The food was excellent—especially the sashimi, which was thick and delicious. It even included fugu sashimi, with my favorite skin served on the side, so I was completely satisfied. The bath was also thoroughly cleaned and truly pleasant to use. This time we couldn’t try the nearby Ryokan hot-spring tour, but we’d definitely like to do it next time.

I first learned about this Accommodation in a travel magazine and had wanted to visit for years. From the moment I made my Reservation, the staff reached out several times with thoughtful messages, which felt truly warm and welcoming. I’m grateful for their kind advice on transportation as well as nearby recommended spots and restaurants. Set on a vast property, the Accommodation offers wonderful views, and I was thrilled to encounter deer while strolling around. The Onsen had excellent water quality, the Facility was well maintained, and I was able to unwind and soothe my fatigue while enjoying the scenery. A local regular I spoke with in the bath said they stay here every month—I couldn’t help but envy them. It was an outstanding Accommodation where both mind and body could fully relax. I would love to visit again. Every staff member was gentle and attentive, and their hospitality made it possible for me to truly feel at ease throughout my stay—each day felt happy. Thank you very much for such a wonderful time.

This was our first stay on the Club Floor in two years, and thanks to your courteous and pleasant service from check-in onward, we had a very comfortable time. Maybe it’s Okinawa, maybe it’s The Terrace Hotels—either way, the juice in this lounge always tastes especially delicious. We also visited the newly introduced nightcap service, and it was wonderful to relax after dinner with coffee at Maroad. There were piano performances on both nights; each pianist arranged familiar tunes from Studio Ghibli and Disney that anyone can enjoy, and my wife and I had fun listening while guessing the song titles. A lounge staff member who assisted us two years ago even remembered us—just as my wife and I had hoped—and we truly enjoyed chatting together. This time we also used the gym and La Sima for the first time, and my wife was delighted, saying, “This was our most enjoyable stay at The Naha Terrace ever!” Thank you again to all of your staff. We look forward to seeing you again next year.

This was my first stay here. I had no idea there was such a wonderful Onsen Ryokan less than an hour from home. The service was excellent, and we truly enjoyed the delicious meals. In particular, the steamed dish with spiny lobster, abalone, and beef was outstanding. The bath in the Room was also wonderful, and I also used the day-use Onsen. After dinner, we relaxed in the Room watching Netflix and YouTube, and the late-night snack was delicious as well. If I had to mention one request, it would be that breakfast starts a little late. As I’ve gotten older I wake up early, so I’d appreciate it if breakfast could start sometime after 7:00 a.m. That said... what disappointed me happened after breakfast. My one real hobby is watching Major League Baseball. These days, the only TV program I watch is MLB on BS channels. Since check-out is at 11:00 a.m., I thought I’d be able to relax at the Ryokan and enjoy baseball until then, so I didn’t record it at home before coming. However... when I tried to watch on the big screen by pressing the BS button, there was no BS broadcast available. I was honestly surprised—I assumed BS channels would be standard at any Ryokan (that assumption is on me). I don’t mind if Netflix isn’t available; but at minimum, I would like BS channels to be accessible. So overall it would have been perfect except for this point, but for Facility/equipment and overall satisfaction I rated it 4 stars.

The Hotel is in a great location, and the Room was very spacious, making our stay comfortable. Akita Station is also nearby, and the Akita Citizen’s Market, where you can shop, is just a short walk away, which made our stay enjoyable. If we have the opportunity, we would definitely like to stay at this Hotel again.

The hotel’s location was wonderful, and we thoroughly enjoyed the pool. The ocean-view open-air bath felt incredibly spacious and refreshing. We could relax anywhere on the property and truly enjoy a blissful stay. With drinks stocked in the refrigerator and so many thoughtful services, we were completely satisfied. Dinner was served at a stylish restaurant where we savored delicious Italian cuisine. The staff were friendly and attentive, making us feel very comfortable. We also appreciated that they changed our table between dinner and breakfast so we could dine from the best seats—such a thoughtful touch. It wasn’t too far from Kumamoto City either, and we’d love to come back again.

This is my favorite Accommodation: the well-maintained interior always helps me feel refreshed both body and mind in the Room’s open-air bath, and I can enjoy a French course dinner in casual attire. I will definitely stay again.

I was able to spend a truly luxurious time surrounded by peaceful, lush greenery. The hospitality was outstanding. The Room and the meals—everything exceeded my expectations. I’d love to visit again in a different season.

This trip was our first time staying with my son and his wife and our nearly 2-year-old grandchild, a group of five, and we stayed at Hotel Tsubakikan. They prepared two adjacent rooms for us, which made it easy to go back and forth. With beds and tatami mats, our grandchild could walk around freely, which was great. The buffet meals were delicious. The restaurant staff were very kind and quickly provided a chair for our grandchild. We went to get food many times, and each time they promptly cleared the used dishes from our table, so we could enjoy our meal comfortably. The hot springs were wonderful—both my daughter-in-law and I went three times. We weren’t sure how it would go since it was our grandchild’s first hot spring experience, but they behaved well in the bath. We all made happy memories and are grateful to the staff. Everyone said they’d like to come again. Thank you very much.

The best part has to be the amenity buffet in front of the lobby. They have not only toner and lotion, but also nose pads, eyeglass wipes, and even items for reducing foot swelling. It’s also nice that they offer drip coffee and tea. Toner and similar items are also available in the large public bath area, along with several types of shampoo and conditioner. The large public bath and sauna are a bit small, but more than sufficient if you avoid peak times. The sauna is set quite hot, and you can relax and fully enjoy the cold tub as well. The vending machine area is well stocked too. There’s an “otsumami” snack gacha, freshly baked bread, and drinks; beer and chu-hai are sold at regular prices or slightly cheaper, which is very helpful. Since it’s located in Americamura (Amemura), it can feel a bit unsafe if you go out at night, but there’s no need to worry because almost everything can be done within the Hotel. The staff are polite as well, and I expect I’ll stay here again.

I’d known for some time that you serve wood-fired cuisine, and I was thrilled to finally try it for the first time! It was even more delicious than I imagined.

Please remove your shoes upon arrival; guests generally walk around in socks. I loved it from that moment on! The room felt modern, was quite spacious, and very clean—so impressive. All-you-can-drink is available from check-in until 21:00. I don’t drink alcohol myself, but there was a great selection and my companion was very happy. I was a bit disappointed that the “milk” seemed more like a milk beverage, but there were plenty of other drinks. It felt wonderful to enjoy drinks while soaking in the footbath. For dinner we chose the top course, and it was my first time having such amazing meat!!! The salad bar was also very satisfying. The foreign staff member who explained everything to us seemed sweet and new at the job—I couldn’t help but want to cheer her on. Her smile was lovely! Not just her—everyone on staff was kind and had great smiles. There are two baths: the “Beauty Bath” and the “Health Bath.” The Beauty Bath is definitely more exciting. There were ReFa shower heads with a mist setting, and the hair dryers were Panasonic and ReFa as well. It was also nice that you can borrow shampoo. I’d seen reviews saying there wasn’t much for breakfast, but I was satisfied! The curry had a Japanese-style flavor and was delicious. The croquettes were great too—I ate a lot. I also loved being able to eat lots of cherry tomatoes at both dinner and breakfast (I wonder where they’re from). Maybe it just happened to be that way during our stay, but most guests seemed older, and since there aren’t many rooms overall, it felt calm and relaxing—which I really liked. I’d love to stay again. It’s also nice that you can play park golf—I didn’t try it this time, but maybe I should have!

We stayed here for our wedding anniversary. All of the staff were very pleasant, and their warm, gentle, home-like hospitality made our stay truly comfortable and relaxing. The food was also excellent, made with local ingredients, with delicate flavors that seemed to reflect the chef’s personality. They also kindly accommodated a last-minute change to our meal. The wine was delicious as well, and we were told that the tableware was made at a nearby workshop. We would love to visit again. Thank you very much.