Nationwide × Highly rated for rooms and amenities at Hotel·Ryokan - 12Page Number

We stayed in the largest Room with five people! It was comfortable, with private spaces as well. We were impressed to find three toilets and a sauna. The stylish space, well-stocked amenities, and spotless cleanliness throughout made our stay very comfortable. Thank you to all the staff for your help. We would love to stay again.

This was our second stay in four months, and my husband and I stayed for one night. Just like the first time, we were able to relax completely. During our first visit, I wasn’t feeling well due to overwork, so I only managed to use the bath in our Room once and didn’t get many chances to talk with Madame. This time, I was in perfect condition, and I was truly happy to be able to visit again. As before, the cuisine was beautifully presented and of course tasted wonderful—we enjoyed everything all the way through dessert. We were genuinely moved by the chef’s uncompromising dedication. Also, on this second visit, we really realized just how high Madame’s level of hospitality is. She remembered exactly what drinks we had ordered last time, and we were impressed by her unwavering commitment to exceptional service. Next time, I’d love to visit with my sister as well—she loves traveling and good food. Thank you very much!

Everyone at the Ryokan was very attentive and provided excellent service, so I felt completely at ease during my stay. The meals were also kaiseki cuisine, and both dinner and breakfast were filling—I was very satisfied. The indoor bath also had a wonderful atmosphere and was great. I would love to visit again. Thank you very much.

We stayed for one night to celebrate my wife’s birthday. The room atmosphere and the private hot spring in the room were wonderful, making it a truly memorable stay. The meals were delicious, and we could feel the attention to detail in the presentation and tableware as well. Thank you for your thoughtful consideration for my wife’s birthday. The female attendant assigned to our room was very pleasant, and her explanations of the dishes, timing, and service were perfect. My wife was very happy and it became a wonderful birthday memory. We would love to visit again.

We thoroughly enjoyed the stunning ocean views and the soothing atmosphere on rainy days, and we were very satisfied with the warm service from the staff and their excellent hospitality. The chinsuko made at the restaurant was delicious, and we were also happy to be able to buy some as a souvenir to take home. Next time, we’d like to stay in and enjoy a relaxing “staycation” at the Hotel!

We stayed in a special Room as three generations during the Obon holidays this year. First of all, we were amazed at how spacious the Room was! The bath was also large, and our 3-year-old daughter was thrilled. Both the sushi kaiseki dinner we had been looking forward to most and the breakfast were truly delicious. We could enjoy our meal at a relaxed pace in a private dining room, and the fountain show was beautiful. The service was excellent as well. There isn’t a playroom for children, but our daughter seemed to have lots of fun feeding the koi in the garden, reading picture books in the library, and doing the stamp rally. The adults were also able to enjoy some relaxing time for the first time in a while. We’re already talking about how next time Italian would be nice, teppanyaki would be great too, and kaiseki was wonderful as well. We’d love to visit again. Thank you very much.

This was my first time staying here. When visiting Disney, I had only ever stayed at Disney hotels or official partner hotels, but I was very satisfied and would definitely like to stay here again. The room and the bathroom were clean and spacious, and the location was close by—overall, I couldn’t be happier. Being able to relax until 12:00 was wonderful. We stayed for two nights, and on the second day breakfast was on the 22nd floor with a great view. It was so refreshing to spend a relaxing morning at the counter seating. Thank you very much.

My sons, who were visiting from Tokyo, stayed here and said, “I didn’t know there was such a great hotel in Iwata—it's even better than a five-star hotel in New York! (lol)” ・The room was spotless ・The amenities were excellent (the hair dryer?) ・Breakfast was delicious, etc. They said they want to stay here again next time, and seeing how happy they were made me feel happy too.

I was immediately captivated by the rural scenery from the Room. We stayed in a Room with an open-air bath, and we also used the private open-air bath. Every area was spotlessly cleaned, making it very pleasant. The in-Room amenities were thoughtfully prepared, and there was nothing missing—I felt you could arrive empty-handed and still enjoy a comfortable stay. I was especially impressed to find single-use packets of laundry detergent among the amenities; it really showed how considerate this Hotel is.

We chose this property because we wanted a room with a private bath and were also attracted by the lounge, and it exceeded our expectations. The entire property and our room were spotless and beautiful, and we were especially impressed by the wonderful service from all of the staff. Thank you very much. We would love to visit again.

We stayed here to celebrate my husband’s birthday, and it turned into a truly wonderful stay. We don’t drink alcohol, and when we mentioned that, they kindly replaced the drinks in the Room refrigerator with non-alcoholic options. We really appreciated such thoughtful attention. At dinner, they also gave my husband a single rose as a birthday gift. We were deeply moved by this unexpected and lovely gesture, and it became a great birthday memory. From the open-air bath in our Room, we could look out over the lake—the view was absolutely stunning. Soaking in the open-air bath while enjoying the expansive scenery was incredibly relaxing, and being able to enjoy the Onsen at our own pace whenever we liked felt like a real luxury. Dinner was delicious as well—especially the pizza! It was so good that we ended up having two. If I had to mention one small concern, since it’s surrounded by nature there were quite a few insects. When we tried to use the open-air bath at night, many bugs (like stink bugs) had gathered there, so unfortunately we gave up bathing at that time. That said, I think that’s simply part of staying in such a natural setting. More than anything else, what stayed with us were the view from our Room, the Onsen, the food, and the staff’s warm hospitality. We were able to celebrate my husband’s birthday in a wonderful way and made lasting memories. Thank you very much.

Thank you for your very attentive service and thoughtful hospitality from our arrival to the end of our stay. As it was my grandmother’s birthday, you celebrated with us, and she was very happy. Thank you so much. It’s an accommodation we would love to visit again.

The convenience is excellent, with the express bus stop from Sendai right in front of the property, and the bathroom’s separate washing area was also a big plus. Above all, I was amazed by how lavish the breakfast was. I chose the Japanese set, and was surprised to be served a tray-style meal that felt just like a Ryokan. Starting with imoni soup served on a small burner, every dish showcased Yamagata specialties—I was truly impressed. Both the quality and portion size were completely satisfying. I would love to stay again.

This time, I stayed with my parents. In a word, it is a refined Accommodation—like a hidden retreat for adults. The lobby has high ceilings and an open, airy feel, with beautifully maintained gardens. Tasteful jazz plays from a glass vacuum-tube audio system. The staff are calm and friendly. When I mentioned at dinner that I am left-handed, the younger staff shared the information, and they had chopsticks set accordingly at breakfast the next morning—I was truly happy. Small touches like this mean a lot to guests. “Quality” includes the building and furnishings, of course, but what moves guests and makes them want to return is hospitality above all else. The meals were excellent, and the selection of alcoholic drinks was also outstanding. The tableware had great taste as well. My mother said the portion sizes were just right and she could fully enjoy them. That night all three of us said, “Let’s come again.” More than anything flashy, quietness, genuine hospitality from the staff, and delicious food are what make an Accommodation truly exceptional. I would love to visit again during pufferfish season.

Recently, I had been staying mostly at foreign-owned Resort Hotels, but I was truly impressed by the outstanding balance and high standards in every aspect—service, cuisine, Room quality, and the Onsen. It reminded me of the exceptional level of Japanese hospitality.

It was our first time staying here!! Our dog was thrilled with the spacious yard. In the evening, we relaxed with a BBQ and a campfire—such a great time. There were also drinks and amenities provided, so it’s a perfect 100/100!! We went ahead and made another Reservation. We look forward to staying again next time!!

I was able to relax and enjoy a very peaceful stay. It was a wonderful hotel that felt comfortable and unpretentious, yet still had a sense of elegance and refinement. The high-quality but down-to-earth atmosphere left a strong impression, and I was able to spend my time at ease. The staff’s service was also excellent—their thoughtful attention was subtle and never overbearing. The refined yet unpretentious ambiance was truly comfortable, allowing me to unwind from the heart. This is a hotel I would definitely like to visit again.

We arrived close to 10:00 PM. As we weren’t familiar with the area and couldn’t find a place to eat, thank you very much for accommodating our meal request. It ended up being dinner, breakfast, and lunch (after check-out), but we were able to enjoy each meal in a relaxed setting. Everything was delicious. The room was spacious, with background music playing, which felt very soothing. We had a comfortable stay. We would love to stay again. Thank you very much.

Everything was always clean, and I had a very comfortable stay! All of the staff provided wonderful hospitality. This time, I chose the “Tajima Beef Colorful Kaiseki” course! They carefully explained each dish, which made it even more enjoyable. I was able to fully enjoy Kinosaki at night.

This was my first stay, and it was an even more wonderful Hotel than I expected. The Room was spacious and thoroughly cleaned in every corner, making for a very comfortable stay. The service was attentive, and the breakfast was delicious. I highly recommend this Hotel and would love to stay again.