Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 94Page Number

Thank you very much for upgrading our room during our recent stay. We also sincerely appreciate that you allowed us to extend our stay despite being fully booked. I was truly in trouble when an unexpected remote meeting came up in an unfamiliar place, but thanks to your help I was able to attend the meeting without any issues and felt relieved. All of the breakfast dishes were delicious, and the buffet offers a wide variety, making it one of the highlights of staying here. Thank you for taking such good care of us.

I’ve visited Kurashiki for sightseeing about three times, but this was my first stay at Royal Park. It’s close to Kurashiki Station, and the area around the station has Tenmaya Department Store, other shopping malls, and an outlet park, so you can buy souvenirs and enjoy plenty of restaurants for both lunch and dinner. Also, Shirakabe Street, the Bikan Historical Quarter, and the Ohara Museum of Art are all nearby, so I was able to take my time exploring on foot. The Hotel breakfast offers a wide variety of Japanese and Western dishes and was very delicious. This is a great-value Hotel. There are still many places in Kurashiki I haven’t visited yet, so I plan to avoid the hot summer season and stay here again.

Although we stayed for only one night, it was a very comfortable Accommodation. The room was thoroughly cleaned, and in addition to the amenities, there was a good selection of tea and mineral water provided, which made our stay very pleasant. (Filling up water at the washbasin can take away from the travel mood a bit.) When we visit Hakodate Yunokawa Onsen again, we would love to stay here again.

We stayed here to celebrate a birthday trip. They delivered an externally ordered cake from their partner Kazeka to our Room exactly as requested, and everything—the Room, the open-air bath, the meals, and the hospitality of the staff—was truly wonderful. It was a very satisfying stay, and we would love to visit again if we have the chance. Thank you very much.

We stayed at Sanraku to celebrate my husband’s and my 70th birthday anniversary as a couple. First, we were comforted by the attendants’ lovely smiles. At mealtime, we were deeply moved to find a wonderful hand-drawn plate by the manager displayed on our table. We also heard that the menu card was hand-drawn by the manager as well. They even prepared a purple celebratory vest for our 70th birthday celebration and took commemorative photos for us. In the bath area, we were surprised by the wide variety of shampoo, conditioner, and body wash available. In the changing room, there was also an assortment of high-end skincare products, which my daughter was able to use. It was a truly attentive Hotel in every way. My daughter and I are already talking about staying at Sanraku again. Thank you very much.

Everything was wonderful, and in particular, the service and attentiveness of the female staff member in charge of meals were outstanding. Her hospitality was so exceptional that it felt like a first for me. I would love to visit again to see her. Thank you very much.

This was my first time staying in the ladies’ Room (shower type). The Room felt a bit more spacious, and having a massage chair was wonderful. The shower room with a rain shower had plenty of space and great features. I was so satisfied with the shower room this time that I didn’t use the public bath, but since it’s on the same floor as the ladies’ floor and incredibly convenient, I’m thinking I’ll try it next time. At this Hotel, the beds are firmer and also wider, so I always sleep very well. With practical touches like the placement of the sink and table, it’s such a comfortable Room that next time I’d love to book a Multiple Night Stay if possible. Breakfast is great too—you can enjoy freshly made omelets, the miso soup made with cute miso balls is delicious, and I also love the sweet red bean butter next to the bread. Since I live far away, I can’t visit often, but I would definitely like to stay here again.

It’s a new, bright, and spotless hotel. Because it’s close to the Shimanami Kaido, there were many overseas (Western) cyclists, and when I was enjoying the free beer in the lounge, it almost felt like being abroad. From the large public bath and from my room, I had a beautiful view of Imabari Castle and the sunrise. It wasn’t a hot spring, which was a bit disappointing, but when I went in it felt like I had it all to myself. I was amazed by breakfast—far more variety and quality than I expected! I wanted to try more, but I was too full and had to give up. When I contacted a local car rental company on site, they provided shuttle service to the hotel, so it was affordable and very convenient.

I chose this Accommodation for my boyfriend, who loves saunas. I don’t know much about saunas, but he seemed completely satisfied and kept saying, “The best! The best!”—which made me happy too. Relaxing while listening to the natural soundtrack of the gorge and flowing river was wonderful. We said goodbye to the Accommodation, promising to come back again.

I stayed here the night before my trip to Gifu. The hotel is connected to an amusement facility and also has hot springs. I was able to use the hot springs and also dine at the restaurant attached to them! (I wasn’t expecting much, but the food was delicious.) The room was spacious, and I had a very comfortable stay. I wasn’t feeling well in the morning, and I really appreciated that you accommodated a late check-out. I would like to stay here again when I visit the area.

This was my third stay. It’s a bit away from Dogo Onsen and there isn’t much around, but the room comes with an open-air bath and is kept very clean. The elaborate meals were as delicious as ever, and breakfast offered a wide variety of dishes with generous portions. The staff were pleasant and attentive, and considering the price and level of service, it’s the best value among all the places I’ve stayed at so far.

I chose this hotel so I could catch the train the next morning. It was very close to the station, and I still had enough time to enjoy a delicious breakfast. Having a large public bath was also one of the reasons I chose it. I’d like to stay here again.

As last year, I stayed in the Castle Suite with my daughter. It’s a Room that any young child will absolutely love. It features two Kumamoto Castle-themed bunk beds, a slide, plenty of toys, Kumamon figures, an oversized TV, and a hinoki cypress bath. The refrigerator was stocked with complimentary drinks—both alcoholic and non-alcoholic—so while my child played, I could relax and fully enjoy some downtime.

My family and I have stayed at Yamagatakan many times, and we never get tired of it. The meals are plentiful, the futons in the guest Room are fluffy and comfortable, the warm green tea in the Room is delicious, and the Onsen is nicely hot and very relaxing. We also bought a cute Mameshiba plush as a souvenir—it’s adorable. My dad, my mom, and I all love Yamagatakan, and we’d like to visit again.

This was my second stay. I really appreciate that bath amenities include bath salts. The Room TV has been upgraded to a smart TV, so it was great being able to watch Netflix and YouTube. I stayed on the 3rd floor and couldn’t hear any outside noise. I thought the breakfast was better than last time. There were also some dishes I hadn’t seen before (I can’t remember the name, but something like fish tempura mixed with a sauce?), and it was delicious! All-you-can-eat Blue Seal ice cream is also a big plus. (You scoop it yourself with a disher.) There were three flavors, and I went back for seconds twice. Next time I stay, I’ll definitely book breakfast again.

I stayed at this hotel for the first time because my daughter had a hospital appointment. The front desk staff spoke kindly, and although I had booked a smaller room, they upgraded me to a larger room at the same rate because one was available, which allowed me to rest and recover properly after a tiring day. Thank you for your thoughtful hospitality.

Although it’s a day-use stay, you can stay for a long time, so the price is about the same as an internet café, but it’s far more relaxing. It’s clean and quiet. The front desk can get crowded when check-in times overlap, but the Room is quiet and comfortable with calm interior decor. I will use it again when I need to focus on studying or working. Thank you very much.

On June 8, my spouse and I met friends from Kumamoto and had a great time eating and drinking together. They upgraded our Room to a higher grade, and my sauna-loving husband was very satisfied. We will definitely stay again. Thank you for your hospitality.

Although we stayed in a twin room, the bathroom was spacious and helped us relax after a long day. It was farther from Osaka Station than we expected, but it was easy to find. Thank you very much.

I made a last-minute reservation two days before my stay. The front desk staff were very kind and attentive, and their friendly, approachable manner left a great impression. Even though I booked at a very low rate, they upgraded my room because there was availability. The room and bathroom were spacious, and my child really enjoyed it. I will stay here again when visiting the Gotemba area. Thank you very much.