Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 77Page Number

The location and the Room are clean and spacious, and I always stay here. The breakfast was generous and delicious.

We stayed to recuperate after an illness during the intense heat. We would definitely like to come again in every season. The view from the Room and the night scenery were very soothing. The hamo hot pot kaiseki was exquisite.

I had reserved a single Room, but due to an issue with the Room, I was offered a larger twin Room instead. It felt almost too spacious for one person, but the extra space was very helpful for everything. It felt more like being at home than staying at a Hotel. The bathroom was also large, and although it was just one night, I was able to relax. The items in the Room were simple and included only what I needed, which suited me perfectly. The Hotel is also very close to the station, and there are several convenience stores and restaurants along the way, making it a convenient location. If I have another opportunity, I would be happy to stay again. Thank you very much.

Almost directly connected to Kitahama Station, and the front desk staff were exceptionally kind. The room type I stayed in had a separate bathtub that was very convenient—overall, I had an extremely comfortable stay. I sincerely appreciate everything. I would love to stay with you again next time. Thank you very much.

I stayed at City Inn Tsurugashima, the closest Accommodation to my mother’s home in Sakado City. I have stayed here many times, and despite the reasonable price, I like it because it is close to the station and offers good Facilities and service. There are not many good Accommodations around Sakado City, so if you have plans in Sakado City or in Moroyama Town (which has many medical institutions) or Higashimatsuyama City, I recommend staying here.

I stayed here because it looked like a wonderful seaside hotel. By chance, I was able to use the Iwate Discount as well, so I got a much cheaper rate—lucky me. The meals were even better than expected and 10/10. I’d definitely stay again.

After staying here with my husband in July, we came back again so soon! We had a relaxing 2-night, 3-day stay. We stayed in a different Room this time, which felt fresh and new. The living room, Japanese-style room, and bedroom were all truly spacious and spotless—everything was so well maintained. Of course there are some fallen leaves from the trees, but the location is so wonderful that it didn’t bother us at all. My husband had apparently ordered champagne in advance, and it was perfectly chilled and waiting in our Room—we were thrilled!!! There were plenty of towels provided, and they kindly accommodated extra requests as well, so we enjoyed the sauna, pool, jacuzzi, and Onsen over and over again. We’re always grateful for the butler’s thoughtful care—this is truly the No.1 Accommodation for hospitality! We’ll definitely be back!

The meals were absolutely delicious. They had a strong local character, and the beautifully presented dishes made the most of the ingredients—we were very satisfied. The open-air bath in the Room was spacious with wonderful water, and the Room was clean and relaxing. Since we stayed on a day with bad weather and couldn’t see a sky full of stars, this is an Accommodation we would definitely like to visit again.

This was my first stay in Yufuin Onsen. We stayed in a two-bedroom Room with an open-air bath. Each Room was separate, so it was very quiet and relaxing. The Onsen water left my skin feeling smooth, so I thought it might be alkaline. You can adjust the temperature of the open-air bath to your liking, which is perfect for anyone who prefers lukewarm baths! The Room felt a bit old, but it was spacious and easy to use. What I liked most was the firmness of the bed. I believe it was a Simmons mattress—just right. My wife loved it too. I didn’t have high expectations for the meals given the price, but we enjoyed them, including wagyu sukiyaki. The bottled beer we ordered with dinner was 650 yen, which felt inexpensive for Hotel pricing. Overall, I recommend this Hotel for those who want to relax and enjoy the hot water and nature without leaving their Room. Since it’s far from town, I recommend shopping in advance.

This Hotel has truly wonderful staff. I don’t think there are many Hotels where the team is this naturally warm and friendly. It made me feel at ease. Also, the breakfast was so delicious that it surprised me. Each dish felt carefully prepared. The curry in particular tasted like it was from a specialty restaurant (or even better). I was able to relax in a spacious setting and was very satisfied. One disappointing point: when I turned on the air conditioner because of the intense heat, an unpleasant sour-smelling air blew out. I couldn’t stand it, so I opened the window and gave up on using the air conditioner. Also, a large garbage bag—apparently left outside a guest room—was left sitting in the hallway, which made me uncomfortable. (I understand staff can’t constantly patrol, so this may be more an issue of guest manners.) When I visit Kumamoto again, I would like to stay here and enjoy breakfast again, so please just address the air conditioner cleaning issue.

They also stored my luggage before check-in. There was one washing machine in the women’s large public bath, so I felt comfortable doing laundry. The bread at the breakfast buffet was delicious.

A Room with a wonderful view where you can relax in peace, delicious meals, and a Ryokan with an outstanding staff. No matter how many times we stay, it always makes us want to come back! Especially when I have the soup course served with the meal, it warms my heart and makes me feel, “I’m back at Arashizuki.” Thank you as always for the delicious food! Thank you very much for kindly accommodating us without any sign of displeasure, even though we caused you too much trouble this time—such as letting us park early, allowing us to rest inside before check-in, and canceling ukai on the day.

We received attentive service, including assistance with parking, check-in procedures, and guidance to our room. The meals and baths were excellent, and the property was calm and quiet throughout, allowing us to relax at ease. We truly felt glad we stayed. It was an inn where we could fully appreciate the hospitality of all the staff.

I enjoyed a panoramic view of the Seto Inland Sea and tried “Hime Suma,” an Ehime-branded fish, for the first time. The sushi was delicious, and I was amazed by the quality of the meal and the great value for money.

The location right in front of the station was very convenient, and it was also helpful for storing our luggage. Although it was listed as a Room with some issues, we did not notice any odor, and it was spacious and comfortable. The staff were pleasant and made our stay enjoyable. Thank you very much.

I loved the Japanese-modern exterior and the chic, calming interior. The guest room had a high ceiling, and the alcove lantern added a wonderful Japanese ambiance—I could really feel the good taste in the design. I heard there are only about 10 rooms in total, so the Onsen was never crowded and I could soak at my leisure. Dinner featured a wide variety of dishes using summer vegetables, seasonal fish, and local ingredients; I was very satisfied with the gentle seasoning. The edamame potage is something I’d love to have again. Breakfast also offered plenty of options and more than enough food—above all, the rice was delicious. From welcome to farewell, I felt truly high-quality service in every interaction with the staff. It was a stay that reminded me how glad I am to choose a Ryokan again after such a long time. Highly recommended Accommodation!

This was our first visit for a birthday anniversary trip. Everything was outstanding. There are only 13 Rooms, and each is a separate, unique detached villa. The interior is thoughtfully designed down to every detail, spacious and comfortable, and the garden is beautifully maintained, making it a very relaxing stay. As Onsen lovers, we barely had time to rest—we fully enjoyed all seven private baths as well as the bath in our Room. There is no large public bath, but there are six private Onsen baths that you can use freely at any time. The water is free-flowing and feels wonderful. The meals were also beautifully presented with great attention to appearance as well as ingredients—decorated with orchids, stunning to look at, and very generous in portion size. From wagyu beef to lobster and shark fin, it was an incredibly luxurious and delicious dining experience. I recommend arriving with a big appetite. The staff’s hospitality and service were excellent too. We were truly glad we chose this place for our anniversary trip—it’s an Accommodation worth visiting even if you have to fly there. I’d love to come back in another season, and I’m also curious about other Rooms, so I’m sure we’ll return. If you’re unsure where to stay, I highly recommend this place.

I was impressed first by the wonderful view. If I had arrived earlier, I would have liked to relax in the lounge and enjoy it longer. Each dish tasted handmade. Everything was delicious, and since all drinks were free, I could dine slowly and comfortably without worry. I also liked the chef’s call when new dishes were served. The Room was clean, and I could unwind while looking out at the birch trees. Ideally, it would have been nice to have a large public bath, but the in-room bathroom was spacious and spotless, so I could soak in the tub at leisure. This is an Accommodation I’d love to visit again.

We stayed at this Hotel for a company trip. It is in a great location—just a short walk from Kokusai-dori and within walking distance of both Miebashi Station and Makishi Station on the Yui Rail. The all-you-can-drink Awamori and Orion Beer servers on the first floor were also very popular with our group. I would definitely like to stay here again for a private trip.

The Onsen had excellent water quality, and just as its name suggests, it left my skin smooth and silky. It was a truly wonderful Onsen, especially Ryujin-no-Yu. Both dinner and breakfast were very delicious. I also appreciate your accommodating my allergies. I would love to stay again.