Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 697Page Number

We were very satisfied, including the staff's excellent service. The meals were abundant, carefully prepared, and delicious. We would love to stay again. Thank you!

The covered balcony was perfect for BBQs. It was convenient to return indoors quickly to grab ingredients or drinks. Even without our own BBQ equipment, we managed easily with charcoal, fire starters, and a lighter. The disposable grill net and not having to clean up the charcoal were also very helpful. As a suggestion, providing mattresses, shampoo, conditioner, body soap, instant coffee, or tea would make the stay even better. Thank you for hosting us!

It was my first time visiting Shimane Prefecture, and thanks to this hotel and its wonderful staff, I had an amazing stay. They kindly accommodated my last-minute breakfast request, and were always happy to chat, share recommendations, and teach me about Hamada. They also informed me about a Kagura performance, which was spectacular and will remain a treasured memory. The room was comfortable, the location was great, and the breakfast was delicious! The warmhearted staff were the highlight of my trip. I hope to return someday.

We stayed as a family of five. The Room was spacious, clean, and had a loft. Overall, we were very satisfied. Here are a few points we noticed that weren’t mentioned in the Hotel details. Check-in is done by yourself on the tablet in the Room; you need to enter personal information for all guests and take a face photo. Check-out was completed with just one button. There was a washing machine outdoors. (We didn’t use it, so I’m not sure if it’s available for use.) There is no TV in the Room. (It’s quiet without one, but families with small children may want to bring a tablet or similar device.) The hair dryer is located near the bed rather than in the bathroom vanity area. (We searched all over before finding it.) The bathtub is quite large, but the front area is deeper than expected, so be careful when getting in. (Even adults may find it surprisingly deep; please watch children closely.) We were concerned that the light shades above the dining/kitchen area were quite dirty. The kitchen exhaust fan won’t run unless you first press the switch next to the small window. The rice cooker has a 5-cup capacity. We heard that the outdoor sauna was easy to operate and very enjoyable. In summer, it would be nice if it could be used until later hours. We would like to stay again if we have another opportunity.

This was my first time using this type of accommodation. Since I didn't receive any information about the check-in process on the day, I contacted them via email. They responded promptly, and I was able to enter the room without any issues. As it was a multiple night stay, there were no towel replacements, so I either washed them in the washing machine or dried and reused them as they were. Since pajamas are necessary, I would consider staying again during a light-packing summer season or when traveling by car. Although I wasn't familiar with how things worked at first, now that I've experienced it, I'll be better prepared next time with all the essentials. Basically, as long as you have pajamas, you'll be comfortable enough here.

We stayed here for a family trip. The kitchen was well equipped, so we were able to cook sayori (halfbeak) we bought at a local fish shop without any trouble. Since the market on the first floor had closed, it would have been helpful if this had been clearly stated in the information provided. The Room was clean and comfortable. Thank you very much!

It was nicely cleaned, and the heating facilities were well equipped, which was great. The location is also convenient for anyone with plans around Lake Sagami, so I recommend it.

We stayed as a family of five, including three children. Four beds at this price! The Room was spacious with a sofa, table, and counter in addition to the beds—absolutely fantastic! Amenities were well-prepared with five heat-resistant glass mugs, toothbrushes, and towels. Managing glassware must be challenging due to fingerprints and such, but they were spotless. Please note that pajamas are not provided, so you’ll need to bring your own. The URLs in the check-in email didn’t work at all; I had to copy them into Google Drive to access them. It was difficult since they couldn’t be converted via Safari or other browsers. A functional URL would be much appreciated. Regarding check-in: although I presented the QR code after completing pre-registration, additional verification like an ID check and signature for the representative was required. While this is standard for any Hotel, it would be helpful if there were prior notice about needing both pre-registration and on-site verification so guests don’t have to rummage through their belongings amidst heavy luggage. The location is excellent! It’s close to the station with restaurants and a discount supermarket on the main street nearby for easy shopping. I’d love to stay here again when I have business in the area!

Stayed during the May holiday period. The Accommodation is in a remote area, and I felt quite uneasy on the way there, but when I arrived it turned out to be a very large Ryokan. The Room was a spacious Japanese-style room where I could relax, and although some Reviews mentioned the Onsen being a bit cool, it was just the right temperature for me—comfortable enough to soak for a long time. The friendly proprietress was warm and welcoming as well, which made for a calm, unhurried stay. Soft-shell crab tempura was served at dinner and it was delicious, but that was the only crab dish, so it felt slightly underwhelming given how much I had been looking forward to crab. (The other dishes were also excellent, and overall I was satisfied with the meal.) If you’re visiting specifically for crab cuisine, I recommend checking the details in advance.

There weren’t many Reviews, and it was a bit hard to find on the map, but if you’re just looking for a place to sleep after enjoying Minato Mirai and Chinatown, this was a great-value Room thanks to its proximity to Chinatown. It had all the essentials, and I stayed comfortably without any inconvenience. However, you can hear voices from the neighboring Room. Still, for this price, I think it’s totally worth it.

Located in the heart of the sightseeing area, the location is excellent. It was my first time using self check-in, but it went smoothly without any issues. The Room was spacious enough, clean, and very comfortable. I tried to make a Reservation for the private bath, but only the next day was available. Since there were no Hotel staff on duty at that time to ask for help, I gave up. It said Reservations could be made until 11:00 PM on the same day, so I may have made a mistake during the process. One request: even though it is in a tourist area, I would like you to reconsider having guests store their luggage in a shared space under self-management.

I stayed here last month and loved it, so as soon as my plans were set, I completed the Reservation without hesitation. It seemed to be fully booked this time, so I’m glad I made the Reservation early. It’s extremely comfortable. The cork-like smell? that bothered me last time didn’t bother me this time. There are plenty of restaurants within walking distance, so No Meals Included is not an issue. There isn’t a convenience store nearby, but I bought what I needed at a supermarket in advance and used the refrigerator. I still struggled a bit with the self check-in process, but I think it’s fine for anyone used to using a smartphone or computer. I’ll stay again.

Drink tickets are provided, and we enjoyed delicious food.

We stayed here during the Obon holidays—this was our second visit. Last time we stayed in Building 1, and this time in Building 2. It was very stylish, and the living room was spacious, so we were able to relax with our dog. On the day, we brought our own ingredients for a BBQ and asked them to handle all the setup, which made it comfortable and enjoyable to dine. It was quiet at night, so we slept well and had a great morning. For breakfast, since it was our second stay, they upgraded it for us; everything—from the bread to the butter—was carefully selected and absolutely delicious. The Room was also thoroughly cleaned down to every corner, giving a great sense of cleanliness and making our stay very comfortable. We would definitely like to stay again if we have the chance. Thank you very much!

I originally made a Reservation for a solo touring trip, but two friends decided they wanted to join. Perhaps because it was a Japanese-style room, the staff kindly accommodated the additional guests, so we switched to a drive trip by car and had a great time together. We were very satisfied with both dinner and breakfast, and my friends were happy as well. I would love to stay again if I have the opportunity.

Next to Sankaku Park in Amerikamura. I couldn’t find it right away, so I asked at the police box in the park. It was behind the police box. The front desk staff (a man with glasses) was kind and explained everything clearly and briefly. I had plans in Shinsaibashi and Namba, so the location was convenient—just a few minutes from Shinsaibashi and about 5 minutes from Namba. Perfect for nightlife. It’s noisy outside, but it was quiet inside the Room. On the other hand, there’s no view at all—it’s surrounded by buildings. The Room felt clean. The power outlet was hidden behind the pillow, so I had to look for it. There was a microwave and a coin laundry. For this price, it feels like a great deal. I’ll stay again. Thank you very much.

Check-in and check-out are unattended and can be done easily on a tablet, and the Room was kept clean. It is inconvenient that the bathroom and toilet are outside the Room. There is no bath mat in the bathroom, so the floor gets wet; it would have been nice to have a diatomaceous earth mat.