Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 653Page Number

The meals were wonderful, and we were delighted by the owner’s courteous service. Thank you very much!

An invoice-compliant receipt was promptly sent via email, which was extremely helpful. I would definitely like to use your service again. Thank you very much.

I had a relaxing stay at this locally-run accommodation. Since I visited Matsukawa Onsen beforehand, I didn’t use the bus. Thank you for accommodating me as a solo traveler. It was my first time at Appi Kogen, and it’s truly an amazing resort area. The atmosphere of the accommodation was also very pleasant. I didn’t get a chance to talk with the host this time, so please chat with me during my next stay!

I was able to stay at a very low price. It was helpful that breakfast is available from 6:00 a.m., and the lady in the dining hall was cheerful and kind. The front desk staff were also helpful and courteous, both on the phone and in person.

The Rooms and Facilities are well maintained. Dinner is luxurious, featuring cheese fondue and steak. The breakfast buffet is also plentiful. Check-in and check-out are handled by a machine, but staff will help if you have any questions, so there is no problem. The public bath gets full with about four people, so it may be better to use the bath in your Room. This is a compact and comfortable Hotel.

This time, our family wanted to show my mother the fireworks, so we looked for an Accommodation where we could see them from the Room and were lucky to find Tachibana. We were also able to enjoy our meal in the Room at a relaxed pace, and it felt so comfortable—almost like being at home. The fireworks, which were our main purpose for this trip, could be seen straight ahead through the large window, and we were very satisfied with their impressive size and powerful sound. We later found out that it seems to be the family home of an upperclassman from my alma mater—I'm truly glad we found such a wonderful Accommodation.

We stayed as a family of four. The Japanese-style room with fluffy feather futons and a calm layout allowed us to relax comfortably. Since we had a lot of laundry, we used the coin laundry. The dryer had an option for gentle drying, which was reassuring, and there were plenty of hangers in the room for drying clothes—this was incredibly helpful. Both the room and the large public bath were clean, and parking was free! Plus, with an 11:00 AM checkout time, we could take our time. It’s rare to find accommodation where a family of four can stay together—it was perfect! We will definitely come back again!!

Located just steps from the JR railway station, the property offers a slightly retro charm and stunning sea views from the top floor on the 5th level. However, it is regrettable that payment methods are still limited to cash or credit card only.

Last time I stayed in winter and enjoyed the snowy scenery, but this time it was midsummer, so the atmosphere felt completely different. After exploring the town, I checked in and was happy to be welcomed so kindly by everyone. When I entered the Room, the air conditioning was on and it was wonderfully cool—I felt relieved right away. The meals featured Hida beef throughout, and they somehow seemed even more delicious than last time. One small disappointment was that I couldn’t find a bug net in the women’s bath, so a few insects were swimming there. Still, I’d love to stay again.

I have stayed here several times. It is a clean Hotel with delicious breakfast. There are quite a few good restaurants nearby.

This was a girls’ trip with a group who loves drinks, and we were so happy with how great the all-inclusive plan was! We ate our fill at dinner, and the late-night ochazuke was delicious and really hit the spot… All of the staff were incredibly kind and welcoming, and we had a wonderful time from start to finish. We’d love to stay again when we visit Kinugawa. Thank you so much!

The staff were very pleasant and helpful. Although we arrived late at night, we were welcomed warmly and with great care. Thank you as well for the 1,000-yen voucher we could use at the newly opened shop inside the Hotel. While waiting for our ride after checkout, they even made us coffee. We would love to stay here again when we visit Tochigi. Thank you very much for everything.

The staff was incredibly kind and attentive when my child accidentally broke a glass in the Room, which left a lasting impression on us. Another staff member also provided detailed explanations about the dishes during our meal and engaged with the children, making them feel comfortable despite it being a busy holiday period. The service from all staff members was exceptional. Breakfast included self-serve rice and miso soup with free refills, and the miso soup was especially delicious. There were rabbits in the lobby that we could pet and hold, which delighted the children. Thanks to this experience, we had an enjoyable Golden Week holiday. Thank you very much! We heard that new animals will be added soon, so we look forward to visiting again!

I was looking for Accommodation with an Onsen in southern Tochigi Prefecture and made a Reservation at this Hotel. I was also able to use the neighboring day-use Onsen and had my meals there as well. The Hotel was very clean, and although the bath is not large, I was able to relax. I would like to stay here again.

We stayed here during Golden Week. The price was not a special rate, yet it included two meals for one night at this cost. We arrived without high expectations, but although the building is old, it was well cleaned, and all the staff were polite with excellent service. The food was also very delicious. If we have the opportunity, we would like to stay again.

This property uses a self check-in system. There are a few issues, such as no bidet toilet seat and older Facility, but it is sufficient for an overnight stay. Breakfast was served in a nicely renovated space; even during the three-day weekend it wasn’t crowded, so we could relax and enjoy it. The coffee, fried egg, and pudding were delicious. The staff were also courteous. Thank you for your hospitality.

I only met the staff at check-in; after that, I didn’t really see anyone, and check-out is simple—just drop the key in the box. The Room was clean, and the bed was very comfortable. However, be careful with the bath water—it’s extremely hot (maybe around 50°C). It takes time to cool it down with the shower, so it’s not ideal if multiple people need to use the bath one after another.

Although my trip to Fukuoka was decided suddenly and I was on a tight budget, I was debating whether to stay at a capsule hotel—then I booked this Hotel because the price caught my eye. In the end, it exceeded expectations for the price!! The staff were kind, the Room was clean, and there was space to spread out my luggage. Basic amenities were also provided. The only drawback was that the sink is inside the shower booth. If you think of it as contributing to the Room’s comfort, that’s fine, but because it’s small and set low, it was a bit tough on my back. Even so, for the price, it offered more than enough in terms of facilities and location. Thank you very much for your hospitality.

This Accommodation is truly “simple is best,” with no unnecessary breakfast included and no large public bath, but since photography is my hobby, it’s great that I can head out early in the morning without worrying about time.

From the outside it felt more like a public hall, which was a bit unusual, but inside it is a Hotel, and the staff’s service was especially excellent. We went out for dinner in town nearby, and there were plenty of restaurants—the location is truly perfect. Thank you to the Hotel staff for kindly showing us where to go. The breakfast buffet even included steak; it was delicious, great value, and very satisfying. I would definitely like to stay again.