Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 643Page Number

I often stay here because it’s close to the station and convenient when going out for drinks. It’s reassuring that staff are available at reception even late at night. Thank you very much.

I was absolutely satisfied with the meals. Everything was made with fresh ingredients, and I was impressed by the care taken in both the cooking and presentation. The warm, attentive hospitality also made my stay truly relaxing. I would love to stay again if I have the opportunity.

The staff’s thoughtful hospitality, the dinner and breakfast, and the view from our Room were all wonderful, making this a truly memorable stay. The nostalgic Showa-era retro atmosphere throughout the building was also very impressive and gave us a comforting feeling, as if we were visiting my grandmother’s home. In particular, the simmered splendid alfonsino served at dinner was exquisite, and we were very satisfied with the wide variety of dishes. However, because everything was so delicious, there was more food than we could finish, which made us feel a bit sorry. If possible, having an option to reduce 2–3 items or cut back on heavier dishes such as hot pot dishes—while enhancing signature items like sashimi—would make the experience even more appealing. Housekeeping was thorough and we stayed comfortably, but we did notice some signs of age in parts of the Facility, so we hope repairs will continue little by little. This is an Accommodation we would definitely like to use again.

I stayed for a Multiple Night Stay of three nights, and I was very satisfied that you prepared a different dinner menu each day. You also served trout-based dishes as the main course, and I really enjoyed the drinks as well. In addition, I was able to park my motorcycle under a roof, so even on the night the typhoon passed through, I felt at ease knowing it wouldn’t get wet in the rain. When the weather wasn’t good, I returned to the Accommodation early and enjoyed trout fishing at the fishing pond. You even cooked the trout I caught as salt-grilled fish and fried fish to enjoy with drinks after dinner—this trip truly let me fully enjoy Nagano. I would love to stay again if I have another opportunity.

The Ryokan is old but very clean, and the Room has been renovated and is beautifully maintained. The futon is made up of multiple stacked mattresses, giving it a nice height and exceptional comfort. The black hot spring bath fits up to three people; it isn’t large, but the water is pleasantly lukewarm so we could soak and relax. Above all, the meal portions were outstanding—yuba (tofu skin), thick rolled omelet, salt-grilled ayu with roe, freshly fried tempura, a meat hot pot, rice, and much more—everything was plentiful and very satisfying. Everyone was very kind, and I would love to stay here again when visiting Yoro Valley.

I stayed here because it was close to the station for an event. The staff had a warm, homey atmosphere, and they also stored my luggage, which was a big help. The Facility felt old-fashioned, and the shower water pressure was very weak so bathing took a long time. Also, some wallpaper was peeling, the toilet seat lid was cracked and misaligned, and the Room door didn’t fit well and was hard to open and close. I would appreciate it if these could be repaired if possible. Other than that, everything was comfortable overall. Check-out is not until 12:00 p.m., which gave me plenty of time. It’s affordable despite being near the station, and there’s also a convenience store nearby, which made it very convenient. Thank you very much. I hope to stay with you again when I have another opportunity.

Convenience, facilities, amenities, and cost are excellent. Above all, the quality of the razor is outstanding.

I made a Reservation without realizing it was in an entertainment district. I wondered if it would be noisy, but it wasn’t a problem at all. However, to use the large public bath, you have to walk through the entertainment district to another building, so some people may not like that. Maybe because it’s a busy area, I almost couldn’t find coin parking at 9:00 PM. By chance there was one spot available, and I could park for the low price of 600 yen for 24 hours, but it was about a 5–6 minute walk from the Hotel. It was a No Meals Included Reservation, but there is a free light snack service: you can get two small rolls per person in a bag at the front desk. Hot coffee was also available. It seems to vary by day. The Room looked like it had just been renovated—it was very clean. Separate bath and toilet, electric kettle, microwave, and a large-screen TV. The mini fridge needs to be switched on before use. It seems like the Room is meant for up to four people, but since the beds are semi-double size, I wished they allowed up to six guests as well.

The building felt old, but the interior was clean and well maintained. We were happy with the spacious ocean-view Room. Also, what we didn’t expect were the services our kids loved: snacks, a movie at night with popcorn, the rooftop along with coffee and tea, and a table tennis table. On the downside, the bath was too hot, the futon in the Room felt too warm, and the food portions were slightly small. However, overall the service was good, and we felt it offered great value for the Golden Week price.

The price is affordable, so I understand, but I was a bit disappointed that there was no bidet. I stayed in the city because I wanted to drink a large beer at my favorite shop and didn't feel like going home. Sarusawa Pond is very close, making it perfect for a pleasant walk. The hotel staff were friendly, and I would love to stay here again.

We stayed here as a couple on our trip. The Room, meals, and the view from the Room were all wonderful. We left very satisfied. Thank you for your hospitality. We made great memories and would love to come back again.

I have stayed here several times and am always very satisfied. The staff are all pleasant and excellent.

Thank you as always for your hospitality. The service was excellent, and I felt comfortable staying here with peace of mind. I look forward to staying with you again. Thank you in advance.

This is my second stay. Reasonable price and the Room is clean. Close to the city, so you can shop and return to the Hotel quickly. The breakfast bread is delicious, and the welcome drink includes alcohol, which was very satisfying! The public bath is not very spacious, so it’s a bit disappointing that it’s hard to use during busy times. Overall, I’m satisfied and would like to stay here again when visiting Asahikawa.

Thank you very much for your hospitality. It was sufficient for a place to sleep. I was disappointed that there was no bathtub and only a shower.

The ocean stretches out right in front of you, and the sunsets were so beautiful they felt truly cleansing. All of the staff were kind, making this a very comfortable Accommodation. Above all, the meals were delicious, and we enjoyed plenty of fresh seafood—an unforgettable, happy time. We’d love to come back again soon to relax.

It was very spacious and comfortable. Thank you very much.

The location and the property had a calm, relaxing atmosphere, which was great. Everything we needed was provided, and although the building is older, it was very clean and comfortable! We’d definitely like to stay again.

Thank you as always for your hospitality. I love the quality of the hot springs, and both the sulfur spring and the bicarbonate spring are wonderfully relaxing—I always look forward to them. The food is also delicious, and I truly appreciate how efficient and attentive the staff are. I’d like to visit again when squid season comes around. Thank you very much for this stay.

We often rely on this Accommodation for road trips, as it’s convenient even though it isn’t near the station. The rates are reasonable, and we appreciate that breakfast is always included. When we’re too tired to go out for a meal, it’s also a plus that you can enjoy dinner in the Hotel at an affordable price.