Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 428Page Number

I’ve stayed here many times. The staff always greet me with “Welcome back!” which makes it incredibly comfortable. Above all, the Onsen is outstanding. This time, one of the four private family baths was set to a lukewarm temperature, which was perfect for soaking longer even during this extreme heat! If possible, I’d be happy if you could make two of them like that. The food is delicious, the staff are very friendly, and the Onsen is wonderful—this is my absolute favorite Ryokan!

We had a very comfortable stay. The surroundings were quiet, the breakfast and dinner were delicious, and both the Room and the bath were surprisingly clean. The owner was very kind to us, which made our stay truly pleasant. It was a wonderful trip, and we are grateful to the owner.

I stayed here with colleagues for work. Thank you for all your thoughtful support—it was very helpful. I’d love to stay again.

A deer figurine welcomes you as you step into the entrance. Next to the noren curtain at the men’s bath is a nostalgic vending machine with small shampoo & conditioner bottles, razors, and more. The retro lighting above the sink in the Room adds to the charm. It was a clean, calming Accommodation that retains the atmosphere of a classic Showa-era Hotel in Hokkaido. This time, we stayed with our dog. At the dining area where you can spend time together with your dog, we enjoyed wild mountain vegetables and a rare simmered oshorokoma (white-spotted char). The fresh venison was also very delicious. A Hotel we’d love to visit again!

We had a wonderful time with our beloved dog, Hana! The bath was great! Dinner was very filling!! Breakfast was delicious too!!! We’ll definitely stay again.

This was my first stay in Yufuin Onsen. A week before my stay, there had been heavy rain and I was told train services were suspended, but the staff’s phone support left a very positive impression. I chose a detached Accommodation, and the Room was clean and the Onsen was excellent. There was something like insect repellent spray in the Room, so I wondered if there might be a lot of bugs, but it didn’t bother me at all. Both dinner and breakfast were very generous portions and simply delicious. The amount is more than I can finish, so I feel bad leaving food; I would appreciate it if you could offer a smaller-portion Plan as well.

We stayed with our 4-year-old. With a loft and a terrace, our child was delighted, saying, “What a lovely house!” The place was well prepared for the cold, with plenty of flowers and soft indirect lighting. The bathroom and changing area were spacious and easy to use. It would have been perfect if it had an Onsen, but the water was pleasantly soft. We also appreciated the juice and snacks as a parting gift. We’d love to stay again!

For our summer trip to Shimane Prefecture, we chose Matsudairakaku based on everyone’s Reviews. The spacious, spotless Room connected to the garden was wonderful, and dinner was truly more than we could finish—we looked forward to it every night. They also had a great selection of local sake, and we ended up drinking a bit too much. When sightseeing, they shared recommended routes that only locals would know. On our last day, since we had an early departure, they kindly prepared breakfast earlier for us as well—we apologize for the inconvenience. Everything was perfect, and it made for a fantastic trip to Shimane. We would love to stay again if we have the chance.

I really appreciated that the Shuttle Service was available even for a solo guest. The Onsen quality is outstanding—I used it three times during my stay. For this price, the two meals included were both delicious and very filling. I recommend ordering an extra portion of horse sashimi at dinner. Since I used the Shuttle Service, I assume they knew I would be the last guest arriving that day, but it was disappointing that amenities were already out of stock at check-in and weren’t replenished until the next morning.

This was our first stay here. My husband enjoys searching for Accommodations when we travel, and we found this place through a Review site. From the moment we arrived, we were welcomed with a welcome drink. After that, we enjoyed Japanese-style relaxation in the free private bath, then went from one bath to another—the historic marble bath and the panoramic-view bath. Once we were refreshed, we savored dishes made with plenty of local ingredients, and the pudding dessert was unbelievably delicious. After dinner, there was complimentary service in the first-floor lounge: homemade alcoholic drinks and juices, small desserts, and snacks. You can relax at your own pace while listening to music. Breakfast was just as lavish—freshly cooked Hitomebore rice that was glossy and wonderfully chewy with tasty side dishes. On top of that, the ochazuke made with the Accommodation’s signature dashi is outstanding, so getting a second helping of rice is a must. On departure, they even gave us freshly baked croissants as a gift—truly attentive in every way. We are grateful for the staff’s warm hospitality. This is an Accommodation we would definitely love to visit again.

My siblings live in different prefectures, so we used this place as an opportunity for the whole family to get together. There were 12 of us—my sister’s family with two dogs, my brother’s family with children, my spouse and I, my parents, and my grandmother—so we booked two buildings. There was a large long table, and extra chairs were kept in the bedroom, so everyone could sit together in one building and enjoy meals as a group. (There was also a chair for small children.) The space is very spacious, so even when we all gathered it never felt cramped. There’s also a sofa area where everyone could relax however they liked. The warmth of the wood made it feel truly wonderful. We were also very grateful that we could message to arrange check-in this time. It was convenient to pay the Accommodation Tax and pet fee via PayPay using the provided QR code. Even though the kids got very excited and had lots of fun, it’s a private space so we felt comfortable staying there without worry. For bathing, we used the Onsen at a nearby Ryokan within walking distance. The Onsen lovers in our family even went again in the morning. If you bring your own ingredients, everything else is provided—tableware and appliances—so it was incredibly helpful. There was also a rice cooker so we could cook rice easily, which we really appreciated. Inside the Room there was also an iron plate and grill net for yakiniku-style BBQ, which made the meat taste even better. There is also a locked dog run on site, which is great for guests with pets. The price was very reasonable—thank you so much for letting us stay in such a wonderful place. We would love to stay again.

Run by a warm and thoughtful couple. The entire property is spotless, and we were truly impressed by the carefully prepared breakfast and dinner. An outstanding Accommodation in every way.

I stayed here alone on a day when I split up from my friends during our trip. The chef and all the staff were very friendly, and we had great conversations. The food was delicious, and I ended up drinking more than usual... The Onsen with an open-air bath felt completely private both at night and in the morning, as my time never overlapped with other guests. It was raining, so I couldn’t watch the dog run or spend time with the dogs, which was a shame—but instead, I bought a dog neck pillow to take home.

Overall, this was a Ryokan with an exceptionally high level of satisfaction. This time, we stayed in the Kusamakura Room. There were two of us, but the Room was so spacious it felt almost too large, and premium amenities were provided—so much so that we didn’t need to bring anything from home. The Room has its own bath, and when you open the door it becomes an open-air bath, which was wonderful. There was also a footbath in the garden outside. Because the hot spring source temperature is low—and perhaps because other guests start filling their baths right after check-in—it was a bit disappointing that filling the bath while heating it took quite some time. The meals were very satisfying, featuring spiny lobster, and all of the tableware used was beautiful as well. At check-in, you can choose stylish chopsticks yourself and take them home; even after returning home, seeing them brings back lovely memories.

I am a senior resident of Osaka, and this was my first visit to Tenkawa Village. Thank you for taking such good care of us. From my 30s onward I was constantly away on long business trips, then worked overseas from my late 40s through late 50s. After retiring at 60, I was assigned alone to a domestic affiliate company—15 years living apart from my family in total. During that time, I left all childcare and household responsibilities to my wife. Now that I have reached my second retirement at 65, I wanted—at the very least—to make it up to her. Because she loves nature (gorges, limestone caves, views from high elevations, and more), and because seeing fireflies was her top wish, we chose Nishisei as a Ryokan with delicious cuisine in an area where we could enjoy firefly viewing as well as an Onsen. We stayed one night from July 10 to 11. We arrived a little early for check-in, but you kindly welcomed us right away. While sightseeing, my wife lightly twisted her ankle. When I mentioned it to the female staff member in charge, she immediately brought us a cold compress patch. After dinner, you also drove us to a spot where we could see fireflies. Just as we had heard beforehand, everyone in this area is truly kind—I felt genuine hospitality throughout our stay. The manager told us that it might be hard to know whether we would be able to see any fireflies due to the timing of the season; however, at the riverside spot he guided us to, there were what seemed like well over one hundred flying about—a sight that even surprised him! We were deeply moved by the incredible swarm of fireflies unlike anything we had ever seen before. My wife said that every part of this trip matched her tastes perfectly and that she enjoyed it immensely. Personally as well—the Onsen (a bit hot but wonderfully refreshing afterward), the delicious meals served in our spacious private dining room-style setting, and the dancing fireflies—everything impressed me greatly. Thank you very much for your wonderful care and hospitality.

This is a repeat stay. I believe this is the nicest Accommodation on Amami Oshima. The ocean is right in front of you, and you can even see sea turtles while snorkeling. You can also see the ocean from the bathtub, and there is a kitchen for self-catering. We will come again next year.

We stayed with two families (six people). The Facility was clean and well equipped, and we had a comfortable stay. We would love to stay again!

An Accommodation where you can stay with your dog. We were looking forward to it because the Reviews were great, and we heard we could also harvest seasonal vegetables. It’s a spacious countryside house, thoroughly cleaned, and we had a very comfortable stay. We received lots of summer vegetables—grilled them at a barbecue, boiled some to eat—and the freshly picked produce was flavorful, fresh, and absolutely delicious! And there are so many Facilities: a Dutch oven, smoker, pizza oven, and even cheese fondue. There’s also a shaved ice machine, a popcorn maker, and even an astronomical telescope. One night isn’t enough to enjoy everything. Next time, I’d like to come back after preparing more things in advance! I also want to harvest vegetables in different seasons! Now I understand why so many guests return. It definitely makes you want to come again. The owner was extremely kind as well—explained everything clearly and took great care of us. Highly recommended Accommodation!

Thank you for a very comfortable stay. We also appreciate the Room upgrade. It was a wonderful Accommodation in a great location (quiet and conveniently close to town), and pet-friendly Accommodations are hard to find. We would love to stay again if we have the opportunity.

For me, trips are something you remember forever when something unexpected happens. This stay at Masuya Ryokan was just like that. There were several small stories woven between people. It was truly enjoyable, and I’d love to visit again.