Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 402Page Number

I forgot to take photos, but the room was quite spacious for one person and had everything I needed, which was very helpful. It was expensive because it was a weekend stay, but I am very satisfied. Thank you!

It was very clean and comfortable! The meals were delicious, and we had a pleasant stay. Please note that the toilet and washbasin are located outside the Room, and bathing is available only in the large public bath (15:00–23:00), so it may not be suitable for those who want a morning bath or shower. There is an ice machine and a microwave on the floor. Also, the refrigerator includes a freezer compartment, which was helpful for freezing ice packs.

It was a corner Room on the top floor. There was no disturbance from surrounding noise, just occasional faint sirens from the highway. The air conditioning and ventilation worked well, but some might find the slight whistling sound from the door gap noticeable. My wife initially thought it was the refrigerator making noise, but I believe this is a sign of good ventilation. There are two elevators, so there’s no waiting time and they operate smoothly. Parking at a nearby pachinko parlor cost 1,000 yen for 24 hours. It’s within walking distance to Sakae's central area, so I’d love to stay here again!

The cleaning staff were extremely helpful and kind. Thank you very much.

I booked after seeing it was a 6-minute walk, but since it was my first time in the area, it was night, and I wasn’t feeling well that day, I called as soon as I arrived at Hakata Station to ask for directions. A female staff member kindly explained the way in great detail and, despite being busy, stayed on the line until just before I arrived. After that, she was standing in front of the Hotel—probably until she could see me. I think it was something she did naturally, and it truly made me happy. Thank you so much!! The next morning, I regretted not being able to thank her properly. I will stay here again when I visit Hakata—please keep that same warm attitude.

Due to the typhoon, we couldn’t make it to Amami Oshima, so we decided the day before and stayed here on our way back from Takachiho Gorge—and it was absolutely the right choice. The food was delicious, and the Room was clean. Since many people were surfing in the sea out front, I thought it might be an Accommodation popular with younger guests, but there was actually a wide range of ages.

I stayed here for a live show at Marine Messe Fukuoka. It’s about a 13-minute walk, easy to find, and there’s a convenience store nearby, so it was very convenient. The smartphone check-in I was worried about was surprisingly easy, the room was spacious enough, and I had a comfortable stay. It would be nice if there were skincare items like facial lotion for women. Also, it would be helpful if luggage could be stored in advance.

I’m happy this Hotel has a large public bath. Both the Room and the bath are clean and well maintained, with thorough housekeeping. Breakfast is a buffet, with an especially good selection of Japanese dishes that taste great. It was the best buffet I’ve had at any Business Hotel so far. The front desk service is also excellent.

This was the best Hotel I’ve ever stayed at. The pool, the food, the Room, and the hospitality were all excellent. I’d love to come again.

We stayed with a group of eight. The Room was clean, and we could use the fireplace and have a campfire—an Accommodation we were very satisfied with! Responses to our questions were also quick. If I had to say one thing, it would have been nice if there had been a dishwasher. Next time, we’d like to visit in a warmer season.

My daughter's family lives far away, so they always stay overnight on the way back home. This time, based on my son-in-law's wish to visit Hikone Castle, we chose this accommodation. Since our grandchild is still small, the spacious Hollywood twin Japanese-style room was perfect. They mentioned that the breakfast was delicious and that the place was clean and comfortable. Thank you for your hospitality.

Of course, it was my mistake—I thought it was the Kabukicho Tower Hotel I always use, but it was a different Hotel. It’s nice, but the Kabukicho Tower Hotel is probably more convenient. That said, if you’re staying in Tokyo and plan to have a few drinks, I think this is a good Accommodation.

We stayed as a group of four, with two Twin Rooms. The rooms were clean, charming, and very comfortable. We were especially surprised by the excellent value for the meals. Both the meat and sashimi were incredibly delicious. We would definitely love to stay here again!

I stayed here to watch a professional baseball game. It was within walking distance of Hirosaki Station, and there were convenience stores nearby, so I had a comfortable stay. It made for a very enjoyable trip. Thank you very much.

Even though it was during Golden Week, we stayed for about 7,000 yen for two people thanks to a big discount. There was no breakfast voucher, so I think it was included as a guest service. The Facility feels a bit old, but it was kept clean, and I really appreciated the wide range of amenities and services. Specifically: coffee, black tea/tea and soft drinks (drink bar) available until around 10 or 11 p.m.; extra shampoo and treatment options beyond the standard ones; manga; mini ramen (the kind sold for about 100 yen for four packs that you can even snack on as-is); and free-to-use washing machines and dryers. The Room was quite compact, but it was perfectly fine for our stay. We had a double-bed Room, and I personally liked that the window was right next to the bed. There’s a 24-hour super sento bathhouse across the street, and there also seems to be a convenience store if you head toward the station. There are two affiliated parking lots available. Breakfast may involve sharing a table depending on how busy it is. The front desk staff were polite as well, making for a comfortable stay.

We stayed here the night before our child’s recital. Even though we arrived after 11:00 PM, the staff were very kind, guiding us to the parking area and preparing welcome drinks for us. Breakfast was delicious, with a wide variety of options and very satisfying portions. It would have been even better with some fruit, but considering how reasonably priced our stay was, we were truly happy with it.

I’m a man. This was my first time staying at a capsule Hotel, and overall I’m glad I did, especially considering the price. I can’t speak for the women’s area, but in the men’s area the toilets, sinks, and showers are all in one Room, with only three of each, so it gets quite crowded in the morning. Still, given the price, it wasn’t a big issue for me. Also, bringing earplugs in advance really helped with snoring noise.

The Facility is located toward the back of the Sumatakyo Onsen area. There are several nearby shops where you can buy souvenirs or grab a light meal, and it’s relatively close to Yume no Tsuribashi Suspension Bridge, so the location is fairly convenient. The Facility is a bit old, but clean. The Room was spacious; although it’s a Japanese-style room, it had twin beds and was very comfortable. Meals focused on local mountain specialties such as grilled river fish and wild boar hot pot, with more than enough volume to finish. Both the indoor bath and open-air bath were spacious, with free-flowing natural hot spring water. The silky-smooth Onsen water was excellent. There seemed to be a small number of staff members, but service felt efficient and to the point without being wasteful. There are two drawbacks: 1) The Wi-Fi signal is weak. We were told that “it should work in this Room” near the front desk, but it still cut out at times. In Rooms farther away, it may barely work at all. 2) Amenities in the bathing area: according to my wife, the women’s bath had items like lotion and cotton swabs, but the men’s bath did not. I’d like them to be consistent. Also, there is no switching between men’s and women’s baths during the stay.

The accommodation may be old as mentioned in other reviews, and it might not compare to high-end places, but for me, this is the perfect onsen accommodation! I was completely satisfied from the moment I arrived. My companion was also delighted, and our first impression was excellent. After arriving, we used the indoor bath. Thanks to the limited number of rooms, we had it all to ourselves. The water quality was fantastic and even alleviated the pain in my right upper arm caused by neuralgia. As for dinner... while you can hear other guests' voices, each group has a private dining space where you can enjoy your meal without worrying about others. The rice was delicious, and every dish served exceeded expectations! For someone over 50 like me, there was plenty of food—it was honestly a challenge not to leave anything behind! But what impressed me most during dinner were the staff members who attended us; their warm personalities and smiles (even through masks) made dining an absolute pleasure. I’ve often avoided meals at accommodations due to past disappointments; however, this place completely changed my perspective with its exceptional food and outstanding service from staff members—so much so that I went to bed feeling deeply moved. The next morning before breakfast, we reserved a private open-air bath (though initially planned for before dinner but it wasn’t available). It turned out beyond expectations—a truly amazing open-air bath! Even large enough for three families together yet just two of us enjoyed it privately. Perhaps due to timing or seasonality—we saw swallows building nests nearby while hearing chirps from baby birds as parent birds busily brought them food—a serene experience indeed! Breakfast afterward left us equally satisfied despite having eaten so much at dinner—it’s hard not being full here! Having stayed at various accommodations over time only two—including this one—made me want return solely because they’re worth visiting again (the other being an unnamed place in Hirugami Onsen). In conclusion: If you're looking for affordable enjoyment combined with must-have private open-air baths—I highly recommend staying here! Lastly—to any staff member who assisted during our delightful evening meal reading this review—I hope these words bring joy your way!

They were very courteous and helpful on the phone as well.