Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 331Page Number

The Onsen is the main highlight, and with a full range of comfortable amenities, I was able to enjoy a truly fulfilling day. After working up a sweat at the gym, I played a little table tennis and felt like a kid again. The sauna is spacious and made of wood, and there is also a mist sauna—I did five rounds in total. To finish, I relaxed in the shallow pool and took a break with a draft beer. The large public bath left me feeling refreshed.

Our family of four stayed in two Twin Rooms. The front desk staff were very courteous, and the Room and beds were spacious. We were also very satisfied with the covered parking, same-day luggage storage, and dinner service with app registration. Breakfast was also delicious! We would definitely stay again!

With a large public bath, an all-you-can-drink alcohol bar, and two meals included, this price is exceptional. The rental bicycles were also convenient and made the stay even more comfortable. It’s a short walk from the station—less than 10 minutes—so it was just the right amount of exercise and still very pleasant. I also found a hidden gem of a restaurant near the station’s south exit, so I’d love to stay here again next time. Thank you very much.

I found Kamino-yu Onsen when I searched for a solo trip, 2 nights, smoking, Onsen, and in-Room dining. I was able to relax in the Onsen and feel refreshed, and I could even see Mt. Fuji from my Room. Because of my knee, getting up from the futon and standing up from floor cushions was a bit difficult, so I wished there had been a floor chair. The staff greeted me with smiles, which made me happy. Dinner served in my Room was also very satisfying, and I appreciated that the menu was different on both days. There is a valuables locker at the entrance to the large public bath: you set a PIN first, then put your Room key inside and lock it. However, I mistakenly locked it before setting the PIN and couldn’t open it (T . T), which caused extra trouble for the staff. It may be better to leave your Room key at the front desk m(__)m There were plenty of washing stations in the bathing area as well, so it never felt crowded. My skin felt smooth after bathing. I would like to stay again. On the second day they called a taxi for me, and I was able to visit Shosenkyo Ropeway and Sengataki Falls and enjoy a leisurely walk.

The Accommodation was very reasonably priced, and I was able to rest in a quiet environment at night. It is also close to the station, and there are restaurants and convenience stores nearby, which I found convenient. I would definitely like to stay again.

Conveniently located near Hakata Station, making it easy to find and comfortable to stay. Looking forward to staying again!

It was conveniently located near the station. Breakfast was available, and I think I had a comfortable stay.

The location was excellent, and it was convenient to be able to stop by during the day to drop off our luggage. Breakfast was delicious as well. At first I felt a little nervous because the front desk staff member was from overseas, but she assisted us very politely and made us feel at ease. I definitely want to visit Kanazawa again, and when I do, I’d love to stay here again!

I enjoyed a beer as a welcome drink and another after the bath. After bathing, my skin felt silky smooth and my hair was wonderfully soft—everything was perfect.

We had planned a summer vacation trip to Okinawa, but due to a typhoon we changed plans at the last minute and stayed here instead. With the Plan that included resort vouchers, we were able to fully enjoy the pool, amusement park, and gondola—our child was thrilled! Daniel Street brought back great memories. The bus ride from Sapporo also felt like part of the trip and was fun. The amusement park had a charming old-fashioned feel in the best way, and we really enjoyed it. “Be happy” is wonderful! There was a wide variety at breakfast and it was enjoyable—I even wished we had booked dinner as well. The baths were very clean, and the amenities were great. If I had to mention any drawbacks, it would be that the Facility is so large that getting around can be a bit tiring (which also shows just how spacious it is!). Also, if the morning bath hours were extended until 9:30, it would be nice to relax after breakfast. Our child loved it so much—“the best in the world!” Thank you for such wonderful memories. We’d be happy if you could keep offering such great value for money! We’d love to visit again someday!

Thank you for your hospitality the other day. Since champagne was available at the breakfast buffet, I was able to enjoy a relaxed morning and had the best holiday. Thank you very much. I’m giving the bath 4 stars because there’s no view, but I understand that, given the location, it can’t be helped—without frosted glass on the windows, it would be completely visible from outside. The entire property and guest room were thoroughly cleaned and very comfortable.

Great value for money. I’d like to stay again if I have the chance. Thank you.

This was our fourth stay. The facilities, amenities, and service were all outstanding. The staff are friendly while providing truly first-class service. The Shuttle Service to the beach was prompt and courteous, and they were genuinely kind in the way they spoke to our children. At breakfast at Gusuku, they cleared our dishes many times and kept everything comfortable throughout. Also, although it wasn’t on the buffet menu, when my child asked for ice cream, instead of the typical “Sorry” response you often hear in Japan’s service industry, they handled it flexibly and kindly provided it. When we were taking family selfies on the property, a staff member even came running over from a distance to help us without being asked. There were so many touching moments—everything about their hospitality made us certain we want to stay again. It’s surprising that this is rated one star; it feels like two stars or more.

I stayed here to coincide with my parents’ trip to Tokyo. I have a special attachment to Ueno Park, so I was hoping for a Room with a nice view, and I was truly happy that you arranged a top-floor Room with an excellent view. Thank you very much. Because I have trouble walking long distances and using stairs, it was a huge help that the Hotel is directly connected to Ueno Station, making getting around very easy. For anyone with mobility issues, I think this is the only choice among Hotels in the Ueno area. The Italian breakfast was also delicious, and I was surprised to be able to enjoy large mussels first thing in the morning. Since it’s next to an expressway, I wondered if the air quality might be poor, but inside the Hotel was clean and comfortable.

Thank you very much for your stay. Considering the Accommodation Fee, it was an excellent value. We were satisfied with both dinner and breakfast. The room was spacious and comfortable, allowing us to enjoy a pleasant stay.

I stayed here last July and returned again this year—thank you for taking care of me. The women’s bath is compact with only three washing stations, but it has been nicely renovated and kept very clean. In front of the front desk, there were also amenities such as lotion and cleansing products. My Room had a spacious, barrier-free style bathroom, but the air conditioning wasn’t very effective. I choose an Accommodation based on the large public bath, location, and washing machines, and within walking distance of Sasebo Station, this is the only place that meets those conditions. I’ll be back again—thank you in advance!

Thank you as always for having me. As I always feel, I can sleep very soundly here. I think it’s truly relaxing. I wouldn’t say the room is spotless, but it feels reasonably clean and I’m satisfied. If I have the chance, I’d like to stay again. Thank you very much.

I had to travel suddenly from Nagasaki for a wake, and stayed here afterward. My son and his wife also came from Aichi, and we stayed together in a large Room. We had dinner after the wake and checked in late, so I thought we wouldn’t make it to our reserved private bath time. However, we were still able to use the private bath, and my grandchild was thrilled to enjoy it with us. The breakfast staff were also very kind. This was my second stay, and I would like to stay again if I have the opportunity.

It’s not a luxurious resort, but it was clean and the service, while understated, was reliable. The meals were not extravagant, but well-seasoned and very enjoyable. The Onsen was also satisfying, with both Kinsen and Ginsen available. For the price, this Onsen Hotel offers excellent value. If I have the chance, I would definitely like to stay again.

The value for money was outstanding. The location was also great, and we had a wonderful stay. Thank you very much.